MS Office question

Discussion in 'Computer Support' started by Robin, Feb 22, 2007.

  1. Robin

    Robin Guest

    I recently had to do a system reformat of my computer (not sure if I said
    that right..) but anyway, I noticed that among the many other programs that
    were installed such as the AOL free trial, Encarta, etc. MS office 2003 was
    also.
    When I click on it, it goes to an install, and then asks for a product key
    #. My question is...why would this be on my computer if it didn't come
    with a key or the full version? I didn't install it. Should I remove it?
    It is in the add/remove programs.
    Thanks
     
    Robin, Feb 22, 2007
    #1
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  2. Robin

    Ghostrider Guest

    Robin wrote:

    > I recently had to do a system reformat of my computer (not sure if I said
    > that right..) but anyway, I noticed that among the many other programs that
    > were installed such as the AOL free trial, Encarta, etc. MS office 2003 was
    > also.
    > When I click on it, it goes to an install, and then asks for a product key
    > #. My question is...why would this be on my computer if it didn't come
    > with a key or the full version? I didn't install it. Should I remove it?
    > It is in the add/remove programs.
    > Thanks
    >
    >


    If the re-installation was made from a recovery cdrom that came with the
    computer, then it has been restored to its original factory, release state.
    This would include the "garbage", as noted. If you want to keep the Office,
    the Product Key should be affixed to the side or back of the computer.
     
    Ghostrider, Feb 22, 2007
    #2
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  3. Robin

    Robin Guest

    "Ghostrider" <-00-@fitron.142> wrote in message
    news:...
    >
    > Robin wrote:
    >
    >> I recently had to do a system reformat of my computer (not sure if I said
    >> that right..) but anyway, I noticed that among the many other programs
    >> that were installed such as the AOL free trial, Encarta, etc. MS office
    >> 2003 was also.
    >> When I click on it, it goes to an install, and then asks for a product
    >> key #. My question is...why would this be on my computer if it didn't
    >> come with a key or the full version? I didn't install it. Should I
    >> remove it? It is in the add/remove programs.
    >> Thanks

    >
    > If the re-installation was made from a recovery cdrom that came with the
    > computer, then it has been restored to its original factory, release
    > state.
    > This would include the "garbage", as noted. If you want to keep the
    > Office,
    > the Product Key should be affixed to the side or back of the computer.


    Well, it is an HP and it had a restore built in. Does that matter? Sorry, I
    guess I should have stated that in my original question.
    Yea, I didn't want to say "garbage", but that's exactly what it is.
    Thanks,
    Robin
     
    Robin, Feb 22, 2007
    #3
  4. Robin

    Robin Guest

    "Ghostrider" <-00-@fitron.142> wrote in message
    news:...
    >
    > Robin wrote:
    >
    >> I recently had to do a system reformat of my computer (not sure if I said
    >> that right..) but anyway, I noticed that among the many other programs
    >> that were installed such as the AOL free trial, Encarta, etc. MS office
    >> 2003 was also.
    >> When I click on it, it goes to an install, and then asks for a product
    >> key #. My question is...why would this be on my computer if it didn't
    >> come with a key or the full version? I didn't install it. Should I
    >> remove it? It is in the add/remove programs.
    >> Thanks

    >
    > If the re-installation was made from a recovery cdrom that came with the
    > computer, then it has been restored to its original factory, release
    > state.
    > This would include the "garbage", as noted. If you want to keep the
    > Office,
    > the Product Key should be affixed to the side or back of the computer.


    Forgot to add..There is a Windows product key. Would that be the same one?
     
    Robin, Feb 22, 2007
    #4
  5. Robin

    WhzzKdd Guest

    Robin wrote:
    > "Ghostrider" <-00-@fitron.142> wrote in message
    > news:...
    >>
    >> Robin wrote:
    >>
    >>> I recently had to do a system reformat of my computer (not sure if
    >>> I said that right..) but anyway, I noticed that among the many
    >>> other programs that were installed such as the AOL free trial,
    >>> Encarta, etc. MS office 2003 was also.
    >>> When I click on it, it goes to an install, and then asks for a
    >>> product key #. My question is...why would this be on my computer
    >>> if it didn't come with a key or the full version? I didn't install
    >>> it. Should I remove it? It is in the add/remove programs.
    >>> Thanks

    >>
    >> If the re-installation was made from a recovery cdrom that came with
    >> the computer, then it has been restored to its original factory,
    >> release state.
    >> This would include the "garbage", as noted. If you want to keep the
    >> Office,
    >> the Product Key should be affixed to the side or back of the
    >> computer.

    >
    > Forgot to add..There is a Windows product key. Would that be the
    > same one?


    Nope. The Office key is not going to have a sticker on the case. Unless you
    paid extra for Office when you bought the PC, it came with a "trial" version
    of Office 2003, that should let you use Office for xx number of days, then
    you have to PAY MS to continue to use it. At that time, MS would provide a
    key.

    If, however, you bought the PC with a licensed copy of Office 2003, you
    should have been supplied with the OEM discs for that, and the key is on the
    label attached to the set of CDs.
     
    WhzzKdd, Feb 22, 2007
    #5
  6. Robin

    Robin Guest

    "WhzzKdd" <> wrote in message
    news:3%7Dh.2111$...
    > Robin wrote:
    >> "Ghostrider" <-00-@fitron.142> wrote in message
    >> news:...
    >>>
    >>> Robin wrote:
    >>>
    >>>> I recently had to do a system reformat of my computer (not sure if
    >>>> I said that right..) but anyway, I noticed that among the many
    >>>> other programs that were installed such as the AOL free trial,
    >>>> Encarta, etc. MS office 2003 was also.
    >>>> When I click on it, it goes to an install, and then asks for a
    >>>> product key #. My question is...why would this be on my computer
    >>>> if it didn't come with a key or the full version? I didn't install
    >>>> it. Should I remove it? It is in the add/remove programs.
    >>>> Thanks
    >>>
    >>> If the re-installation was made from a recovery cdrom that came with
    >>> the computer, then it has been restored to its original factory,
    >>> release state.
    >>> This would include the "garbage", as noted. If you want to keep the
    >>> Office,
    >>> the Product Key should be affixed to the side or back of the
    >>> computer.

    >>
    >> Forgot to add..There is a Windows product key. Would that be the
    >> same one?

    >
    > Nope. The Office key is not going to have a sticker on the case. Unless
    > you paid extra for Office when you bought the PC, it came with a "trial"
    > version of Office 2003, that should let you use Office for xx number of
    > days, then you have to PAY MS to continue to use it. At that time, MS
    > would provide a key.
    >
    > If, however, you bought the PC with a licensed copy of Office 2003, you
    > should have been supplied with the OEM discs for that, and the key is on
    > the label attached to the set of CDs.
    >

    Ok cool. Thank you very much for your help.
    Both you and Ghostrider :)
    Robin
     
    Robin, Feb 22, 2007
    #6
  7. Robin

    Frosty Guest

    On Wed, 21 Feb 2007 23:28:41 -0500 in 24hoursupport.helpdesk "Robin"
    <>, intended to write something intelligible, but
    instead wrote :

    >
    >"WhzzKdd" <> wrote in message
    >news:3%7Dh.2111$...
    >> Robin wrote:
    >>> "Ghostrider" <-00-@fitron.142> wrote in message
    >>> news:...
    >>>>
    >>>> Robin wrote:
    >>>>
    >>>>> I recently had to do a system reformat of my computer (not sure if
    >>>>> I said that right..) but anyway, I noticed that among the many
    >>>>> other programs that were installed such as the AOL free trial,
    >>>>> Encarta, etc. MS office 2003 was also.
    >>>>> When I click on it, it goes to an install, and then asks for a
    >>>>> product key #. My question is...why would this be on my computer
    >>>>> if it didn't come with a key or the full version? I didn't install
    >>>>> it. Should I remove it? It is in the add/remove programs.
    >>>>> Thanks
    >>>>
    >>>> If the re-installation was made from a recovery cdrom that came with
    >>>> the computer, then it has been restored to its original factory,
    >>>> release state.
    >>>> This would include the "garbage", as noted. If you want to keep the
    >>>> Office,
    >>>> the Product Key should be affixed to the side or back of the
    >>>> computer.
    >>>
    >>> Forgot to add..There is a Windows product key. Would that be the
    >>> same one?

    >>
    >> Nope. The Office key is not going to have a sticker on the case. Unless
    >> you paid extra for Office when you bought the PC, it came with a "trial"
    >> version of Office 2003, that should let you use Office for xx number of
    >> days, then you have to PAY MS to continue to use it. At that time, MS
    >> would provide a key.
    >>
    >> If, however, you bought the PC with a licensed copy of Office 2003, you
    >> should have been supplied with the OEM discs for that, and the key is on
    >> the label attached to the set of CDs.
    >>

    >Ok cool. Thank you very much for your help.
    >Both you and Ghostrider :)
    >Robin
    >

    Yeah, what he said. And there's another way to get a key that is so
    simple, it's almost unbelievable: Call Microsoft and ask them for one.
    Just tell 'em what happened. I've done it & they were real nice about
    it & gave me one.
     
    Frosty, Feb 22, 2007
    #7
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