Monitor issue

Discussion in 'Computer Support' started by Paul Kersey, May 1, 2005.

  1. Paul Kersey

    Paul Kersey Guest

    Gave my brother a used pc. When sent the PC worked perfectly. BTW just a
    Computer, Keyboard, and mouse. No Monitor was sent.
    Any way, he can not get any of his monitors to work with the PC. He has two
    functioning monitors, verified with other PCs in his home.
    He gets the yellow stand by light on the monitor when it is plugged into the
    PC. He opened the PC to verify that the video card is seated. Which it
    was,...it fact the small processor fan was running on board the card ...so
    the card is being powered..
    What are some of the possible resoultions to this problem?
    Is it possible that his monitors will not support the video card?
    One question I did not ask, was if there were any beeps when he attempts to
    boot. He didn't mention it, so I assumed there was just the standard beep at
    boot.

    Any suggestions are appreciated.
    PK
     
    Paul Kersey, May 1, 2005
    #1
    1. Advertising

  2. Paul Kersey

    Bazzer Guest

    Paul Kersey wrote:
    > Gave my brother a used pc. When sent the PC worked perfectly. BTW

    just a
    > Computer, Keyboard, and mouse. No Monitor was sent.
    > Any way, he can not get any of his monitors to work with the PC. He

    has two
    > functioning monitors, verified with other PCs in his home.
    > He gets the yellow stand by light on the monitor when it is plugged

    into the
    > PC. He opened the PC to verify that the video card is seated. Which

    it
    > was,...it fact the small processor fan was running on board the card

    ....so
    > the card is being powered..
    > What are some of the possible resoultions to this problem?
    > Is it possible that his monitors will not support the video card?
    > One question I did not ask, was if there were any beeps when he

    attempts to
    > boot. He didn't mention it, so I assumed there was just the standard

    beep at
    > boot.
    >
    > Any suggestions are appreciated.
    > PK



    Hi Paul

    1. It would help to know what beeps the computer makes at power on.
    They may well give clues as to the problem. It helps to know the
    manufacturer of the BIOS as each has different beep codes.

    2. When a computer boots up, the video resolution is very low so
    practically any monitor that can be plugged into the video card should
    display the various POST messages such as BIOS manufacturer, computer
    manufacturer etc. Is there any text output at power-on?

    3. It may be worth checking the seating of the video card (if it has
    one) as it's pretty easy for them to become dislodged in transit. Make
    sure the power cord has been removed and push down on the video card to
    make sure that it is properly seated then power-up.

    It you still have no joy, post the manufacturer and model of the
    computer. If it's a build your own or from a small white box operation,
    then the make and model of the motherboard and video card.

    Cheers
    Barry
     
    Bazzer, May 1, 2005
    #2
    1. Advertising

  3. Paul Kersey

    Guest

    On Sun, 01 May 2005 21:06:16 GMT, "Paul Kersey" <Paul
    > wrote:

    |>Gave my brother a used pc. When sent the PC worked perfectly. BTW just a
    |>Computer, Keyboard, and mouse. No Monitor was sent.
    |>Any way, he can not get any of his monitors to work with the PC. He has two
    |>functioning monitors, verified with other PCs in his home.
    |>He gets the yellow stand by light on the monitor when it is plugged into the
    |>PC. He opened the PC to verify that the video card is seated. Which it
    |>was,...it fact the small processor fan was running on board the card ...so
    |>the card is being powered..
    |>What are some of the possible resoultions to this problem?
    |>Is it possible that his monitors will not support the video card?
    |>One question I did not ask, was if there were any beeps when he attempts to
    |>boot. He didn't mention it, so I assumed there was just the standard beep at
    |>boot.
    |>
    |>Any suggestions are appreciated.

    Seeing as it's been moved, I'd make sure all the boards were seated
    properly in the mother board.

    --
     
    , May 1, 2005
    #3
  4. Paul Kersey

    Paul Kersey Guest

    "Bazzer" <> wrote in message
    news:...
    >
    > Paul Kersey wrote:
    > > Gave my brother a used pc. When sent the PC worked perfectly. BTW

    > just a
    > > Computer, Keyboard, and mouse. No Monitor was sent.
    > > Any way, he can not get any of his monitors to work with the PC. He

    > has two
    > > functioning monitors, verified with other PCs in his home.
    > > He gets the yellow stand by light on the monitor when it is plugged

    > into the
    > > PC. He opened the PC to verify that the video card is seated. Which

    > it
    > > was,...it fact the small processor fan was running on board the card

    > ...so
    > > the card is being powered..
    > > What are some of the possible resoultions to this problem?
    > > Is it possible that his monitors will not support the video card?
    > > One question I did not ask, was if there were any beeps when he

    > attempts to
    > > boot. He didn't mention it, so I assumed there was just the standard

    > beep at
    > > boot.
    > >
    > > Any suggestions are appreciated.
    > > PK

    >
    >
    > Hi Paul
    >
    > 1. It would help to know what beeps the computer makes at power on.
    > They may well give clues as to the problem. It helps to know the
    > manufacturer of the BIOS as each has different beep codes.
    >


    +He did not mention any beeps. However, I'll have to confrim this.
    BIOS version is PJKT26AUS. It's an IBM PC so I assue it's their BIOS.


    > 2. When a computer boots up, the video resolution is very low so
    > practically any monitor that can be plugged into the video card should
    > display the various POST messages such as BIOS manufacturer, computer
    > manufacturer etc. Is there any text output at power-on?


    +He said that there were no images of any kind on the monitor, however he
    did say that the power light momentarily turns green (on) and then yellow,
    as if the machine is in standby.



    >
    > 3. It may be worth checking the seating of the video card (if it has
    > one) as it's pretty easy for them to become dislodged in transit. Make
    > sure the power cord has been removed and push down on the video card to
    > make sure that it is properly seated then power-up.


    +He confirmed that the card is seated and verified that card is being
    powered because the small fan on board the card was running.




    >
    > It you still have no joy, post the manufacturer and model of the
    > computer. If it's a build your own or from a small white box operation,
    > then the make and model of the motherboard and video card.


    +It's an old IBM (PC 300 GL 6564-SAU) with an upgraded AGP card (NVDIA RIVA
    TNT2 -Model/64/64pro 32MB)

    Thanks for the help
    PK



    >
    > Cheers
    > Barry
    >
     
    Paul Kersey, May 1, 2005
    #4
  5. Paul Kersey

    Keme Guest

    Paul Kersey wrote:
    > Gave my brother a used pc. When sent the PC worked perfectly. BTW just a
    > Computer, Keyboard, and mouse. No Monitor was sent.
    > Any way, he can not get any of his monitors to work with the PC. He has two
    > functioning monitors, verified with other PCs in his home.
    > He gets the yellow stand by light on the monitor when it is plugged into the
    > PC. He opened the PC to verify that the video card is seated. Which it
    > was,...it fact the small processor fan was running on board the card ...so
    > the card is being powered..
    > What are some of the possible resoultions to this problem?
    > Is it possible that his monitors will not support the video card?
    > One question I did not ask, was if there were any beeps when he attempts to
    > boot. He didn't mention it, so I assumed there was just the standard beep at
    > boot.
    >
    > Any suggestions are appreciated.
    > PK
    >
    >


    Just a thought: Could he be plugging into a (disabled) VGA connector on
    the motherboard?
     
    Keme, May 1, 2005
    #5
  6. Paul Kersey

    Paul Kersey Guest

    "Keme" <> wrote in message
    news:4275527d$...
    > Paul Kersey wrote:
    > > Gave my brother a used pc. When sent the PC worked perfectly. BTW just a
    > > Computer, Keyboard, and mouse. No Monitor was sent.
    > > Any way, he can not get any of his monitors to work with the PC. He has

    two
    > > functioning monitors, verified with other PCs in his home.
    > > He gets the yellow stand by light on the monitor when it is plugged into

    the
    > > PC. He opened the PC to verify that the video card is seated. Which it
    > > was,...it fact the small processor fan was running on board the card

    ....so
    > > the card is being powered..
    > > What are some of the possible resoultions to this problem?
    > > Is it possible that his monitors will not support the video card?
    > > One question I did not ask, was if there were any beeps when he attempts

    to
    > > boot. He didn't mention it, so I assumed there was just the standard

    beep at
    > > boot.
    > >
    > > Any suggestions are appreciated.
    > > PK
    > >
    > >

    >
    > Just a thought: Could he be plugging into a (disabled) VGA connector on
    > the motherboard?


    +No...he removed cover from PC to check the card was seated,....so he is
    plugging monitor into correct card.
     
    Paul Kersey, May 1, 2005
    #6
  7. Paul Kersey

    philo Guest

    Paul Kersey wrote:
    > Gave my brother a used pc. When sent the PC worked perfectly. BTW just a
    > Computer, Keyboard, and mouse. No Monitor was sent.
    > Any way, he can not get any of his monitors to work with the PC. He has two
    > functioning monitors, verified with other PCs in his home.
    > He gets the yellow stand by light on the monitor when it is plugged into the
    > PC. He opened the PC to verify that the video card is seated. Which it
    > was,...it fact the small processor fan was running on board the card ...so
    > the card is being powered..
    > What are some of the possible resoultions to this problem?
    > Is it possible that his monitors will not support the video card?
    > One question I did not ask, was if there were any beeps when he attempts to
    > boot. He didn't mention it, so I assumed there was just the standard beep at
    > boot.
    >
    > Any suggestions are appreciated.
    > PK
    >
    >


    if he cannot even see the bios messages...
    then something inside the machine came loose in shipping.
    have him check *all* cards, RAM, cables etc.

    if he can see the bios messages but not the desktop...
    then just have him boot to safe mode and lower the resolution and/or
    refresh rate
     
    philo, May 1, 2005
    #7
  8. Paul Kersey

    Keme Guest

    Paul Kersey wrote:
    > "Keme" <> wrote in message
    > news:4275527d$...
    >
    >>Paul Kersey wrote:
    >>
    >>>Gave my brother a used pc. When sent the PC worked perfectly. BTW just a
    >>>Computer, Keyboard, and mouse. No Monitor was sent.
    >>>Any way, he can not get any of his monitors to work with the PC. He has
    >>> two[...]

    >>
    >>Just a thought: Could he be plugging into a (disabled) VGA connector on
    >>the motherboard?

    >
    >
    > +No...he removed cover from PC to check the card was seated,....so he is
    > plugging monitor into correct card.


    OK. I got that. It's just that mistakes do happen. No offense intended!

    Now I see what computer it is I get other ideas. We have quite a few IBM
    PC300 around (PL and GL), and some of them have just died. Happens to
    computers sometimes...

    The cover on those computers doesn't always lock into place on first
    attempt. When it doesn't, you can't turn it on. (The button on the cover
    doesn't reach the switch in the base.)

    I know you wrote that the fan was running. That could be running from
    pilot power (shouldn't be, but I've seen and heard stranger things from
    IBM motherboards). Can your brother switch on/off using a pen when the
    cover is off? Does that toggle the fan?

    And did he also check that the motherboard was well seated in the riser
    card? If I recall correctly that's the way it goes, and there's a
    plastic lever at the left side of the MB to assist in mounting/removal.
    Try operating that!
     
    Keme, May 2, 2005
    #8
  9. Paul Kersey

    Bazzer Guest

    This sounds very much like a video card problem.

    A power saving monitor will typically start in normal mode (green LED
    in his case) and if there is no voltage (or unusual signal conditions)
    on the various signal pins it will enter power saving mode (yellow LED
    in his case).

    You can't really tell if the card is seated just by looking at it. And
    it can be receiving power OK but some of the signal connections are not
    being made properly. Have him remove the power cord, wait a minute and
    then actually remove the video card and carefully replace it making
    sure that he applies even pressure to the centre of the card. Have him
    push down at the end of the card to make sure it is properly seated.
    The mounting bracket should flush (or almost so) with the chassis. I
    don't know if the 300GL uses a screw to secure the card but if it does,
    tighten the mounting screw.

    Hopefully that will take care of his problem.

    Below is a link to IBM support page for the 300GL with a link to
    download the hardware maintenance manual. I had a look at it and it's
    very comprehensive and up to IBM's normal high standard. It does
    mention that you should receive a single beep once the POST has
    completed correctly. An incompatible monitor should not prevent a
    successful POST so if there's no beep, the problem most probably lies
    with the computer.

    http://www-307.ibm.com/pc/support/site.wss/quickPath.do?quickPathEntry=6564sau

    Best of luck.
    Barry
     
    Bazzer, May 2, 2005
    #9
  10. Paul Kersey

    Paul Kersey Guest

    Thanks for all the suggestions. Brother removed and tested the video card
    and confirmed it is working. Placed it back in the PC and it refused to
    function. Disgusted he tried to boot one last time,... after a late night
    battle with the PC,... it finally worked. It is not clear what resolved the
    problem. If I had to guess, I would say the card wasn't seated, but have no
    way to verify because he lives 200 miles away from me.

    Thanks again for all the trouble shooting suggestions.





    "Bazzer" <> wrote in message
    news:...
    > This sounds very much like a video card problem.
    >
    > A power saving monitor will typically start in normal mode (green LED
    > in his case) and if there is no voltage (or unusual signal conditions)
    > on the various signal pins it will enter power saving mode (yellow LED
    > in his case).
    >
    > You can't really tell if the card is seated just by looking at it. And
    > it can be receiving power OK but some of the signal connections are not
    > being made properly. Have him remove the power cord, wait a minute and
    > then actually remove the video card and carefully replace it making
    > sure that he applies even pressure to the centre of the card. Have him
    > push down at the end of the card to make sure it is properly seated.
    > The mounting bracket should flush (or almost so) with the chassis. I
    > don't know if the 300GL uses a screw to secure the card but if it does,
    > tighten the mounting screw.
    >
    > Hopefully that will take care of his problem.
    >
    > Below is a link to IBM support page for the 300GL with a link to
    > download the hardware maintenance manual. I had a look at it and it's
    > very comprehensive and up to IBM's normal high standard. It does
    > mention that you should receive a single beep once the POST has
    > completed correctly. An incompatible monitor should not prevent a
    > successful POST so if there's no beep, the problem most probably lies
    > with the computer.
    >
    >

    http://www-307.ibm.com/pc/support/site.wss/quickPath.do?quickPathEntry=6564sau
    >
    > Best of luck.
    > Barry
    >
     
    Paul Kersey, May 6, 2005
    #10
  11. Paul Kersey

    Keme Guest

    Paul Kersey wrote:
    [...]
    > Thanks again for all the trouble shooting suggestions.
    >

    [...]

    No trouble! Most of us find pleasure in shooting suggestions (-8.
     
    Keme, May 7, 2005
    #11
  12. Paul Kersey

    Paul Kersey Guest

    BTW, One last post,... got a another brother,...he works in IT and suggested
    the following for the monitor issue.

    _________________________________________________________________
    .. If the monitor I was working with before I moved it to

    another machine had the screen resolution set to higher than 800 X 600,

    the next monitor I plugged it into would not come up. I had to go back

    and connect the old monitor and reduce the resolution on the machine and

    then reconnect to the new monitor. This usually solved the problem. The

    monitor must be able to draw at the resolution the computer is sending

    it.

    ------------------------------------------
    PK












    "Paul Kersey" <Paul > wrote in message
    news:TMCee.15206$...
    > Thanks for all the suggestions. Brother removed and tested the video card
    > and confirmed it is working. Placed it back in the PC and it refused to
    > function. Disgusted he tried to boot one last time,... after a late night
    > battle with the PC,... it finally worked. It is not clear what resolved

    the
    > problem. If I had to guess, I would say the card wasn't seated, but have

    no
    > way to verify because he lives 200 miles away from me.
    >
    > Thanks again for all the trouble shooting suggestions.
    >
    >
    >
    >
    >
    > "Bazzer" <> wrote in message
    > news:...
    > > This sounds very much like a video card problem.
    > >
    > > A power saving monitor will typically start in normal mode (green LED
    > > in his case) and if there is no voltage (or unusual signal conditions)
    > > on the various signal pins it will enter power saving mode (yellow LED
    > > in his case).
    > >
    > > You can't really tell if the card is seated just by looking at it. And
    > > it can be receiving power OK but some of the signal connections are not
    > > being made properly. Have him remove the power cord, wait a minute and
    > > then actually remove the video card and carefully replace it making
    > > sure that he applies even pressure to the centre of the card. Have him
    > > push down at the end of the card to make sure it is properly seated.
    > > The mounting bracket should flush (or almost so) with the chassis. I
    > > don't know if the 300GL uses a screw to secure the card but if it does,
    > > tighten the mounting screw.
    > >
    > > Hopefully that will take care of his problem.
    > >
    > > Below is a link to IBM support page for the 300GL with a link to
    > > download the hardware maintenance manual. I had a look at it and it's
    > > very comprehensive and up to IBM's normal high standard. It does
    > > mention that you should receive a single beep once the POST has
    > > completed correctly. An incompatible monitor should not prevent a
    > > successful POST so if there's no beep, the problem most probably lies
    > > with the computer.
    > >
    > >

    >

    http://www-307.ibm.com/pc/support/site.wss/quickPath.do?quickPathEntry=6564sau
    > >
    > > Best of luck.
    > > Barry
    > >

    >
    >
     
    Paul Kersey, May 7, 2005
    #12
    1. Advertising

Want to reply to this thread or ask your own question?

It takes just 2 minutes to sign up (and it's free!). Just click the sign up button to choose a username and then you can ask your own questions on the forum.
Similar Threads
  1. pcbutts1

    External monitor issue laptop

    pcbutts1, Jun 25, 2005, in forum: Computer Support
    Replies:
    14
    Views:
    8,777
    Toolman Tim
    Jun 25, 2005
  2. Replies:
    8
    Views:
    1,333
  3. the pez lover

    inspiron 8200 video issue and hd issue

    the pez lover, Feb 5, 2007, in forum: Computer Support
    Replies:
    1
    Views:
    992
    the pez lover
    Feb 5, 2007
  4. Skybuck Flying
    Replies:
    0
    Views:
    932
    Skybuck Flying
    Apr 7, 2007
  5. Scooty
    Replies:
    0
    Views:
    786
    Scooty
    Jun 14, 2008
Loading...

Share This Page