message from yahoo?

Discussion in 'NZ Computing' started by Geopelia, Jun 27, 2011.

  1. Geopelia

    Geopelia Guest

    Is this message from Yahoo? I suspect spam of course as they ask for my
    password. But with the upgrade, I am not sure of that. Could someone please
    advise?

    email message -
    .....................................
    You are receiving this message because you or someone tried to access your
    account from an unknown computer or mobile device. Numerous invalid
    passwords were logged and we are poised to open an investigation to this
    matter.

    Kindly reply to this message with the following data:

    Your Yahoo!Xtra Email Address
    Your Yahoo!Xtra Password
    Address on file for this account

    Your account will be deactivated if you do not comply with this validation
    process.

    Thanks,
    Yahoo!Xtra Customer Service
    ......................................................

    Geopelia
     
    Geopelia, Jun 27, 2011
    #1
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  2. Geopelia

    Donchano Guest

    On Mon, 27 Jun 2011 15:13:15 +1200, "Geopelia" <>
    shouted from the highest rooftop:

    >Is this message from Yahoo? I suspect spam of course as they ask for my
    >password. But with the upgrade, I am not sure of that. Could someone please
    >advise?
    >
    >email message -
    >....................................
    >You are receiving this message because you or someone tried to access your
    >account from an unknown computer or mobile device. Numerous invalid
    >passwords were logged and we are poised to open an investigation to this
    >matter.
    >
    >Kindly reply to this message with the following data:
    >
    >Your Yahoo!Xtra Email Address
    >Your Yahoo!Xtra Password
    >Address on file for this account
    >
    >Your account will be deactivated if you do not comply with this validation
    >process.
    >
    >Thanks,
    >Yahoo!Xtra Customer Service
    >.....................................................
    >
    >Geopelia
    >


    Presumably the email provided you with a link. Have you put your mouse
    cursor over the link to see the URL it points to? Either that or right
    click on the link, copy it and paste it into a text reader.

    If the link doesn't point directly to your Yahoo account log-in page
    then it's a phishing attempt. If it does, you should still avoid
    opening a link in an email like this and log-in to your Yahoo account
    from your browser as you normally would.

    If you're with Xtra, another option would be to phone their helpdesk
    and ask if the email is legitimate.
     
    Donchano, Jun 27, 2011
    #2
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  3. Geopelia

    Geopelia Guest

    "Donchano" <> wrote in message
    news:...
    >
    > On Mon, 27 Jun 2011 15:13:15 +1200, "Geopelia" <>
    > shouted from the highest rooftop:
    >
    >>Is this message from Yahoo? I suspect spam of course as they ask for my
    >>password. But with the upgrade, I am not sure of that. Could someone
    >>please
    >>advise?
    >>
    >>email message -
    >>....................................
    >>You are receiving this message because you or someone tried to access your
    >>account from an unknown computer or mobile device. Numerous invalid
    >>passwords were logged and we are poised to open an investigation to this
    >>matter.
    >>
    >>Kindly reply to this message with the following data:
    >>
    >>Your Yahoo!Xtra Email Address
    >>Your Yahoo!Xtra Password
    >>Address on file for this account
    >>
    >>Your account will be deactivated if you do not comply with this validation
    >>process.
    >>
    >>Thanks,
    >>Yahoo!Xtra Customer Service
    >>.....................................................
    >>
    >>Geopelia
    >>

    >
    > Presumably the email provided you with a link. Have you put your mouse
    > cursor over the link to see the URL it points to? Either that or right
    > click on the link, copy it and paste it into a text reader.
    >
    > If the link doesn't point directly to your Yahoo account log-in page
    > then it's a phishing attempt. If it does, you should still avoid
    > opening a link in an email like this and log-in to your Yahoo account
    > from your browser as you normally would.
    >
    > If you're with Xtra, another option would be to phone their helpdesk
    > and ask if the email is legitimate.
    >


    Thank you.

    Do you mean the email address it was sent from?

    I can't see any other thing that could be a link.
     
    Geopelia, Jun 27, 2011
    #3
  4. In article <>, Donchano <> wrote:
    >On Mon, 27 Jun 2011 15:30:16 +1200, "Geopelia" <>

    (snip)
    >>I can't see any other thing that could be a link.

    >
    >A link is a word or phrase that will open a webpage. Look for a word
    >or phrase that is underlined. Or one where your mouse cursor changes
    >from an arrow (or whatever) into a hand (or whatever). The email might
    >say s


    Assuming the email was sent in html, a sometimes useful trick is to right
    click on the email and choose 'view source'. That let's you see exactly
    what's in the message ... though sometimes it can be rather more than you
    want to know.Nothing is, however, hidden at that point. :)

    And as others have said, if there's a link in an email (something that says
    'click here' or 'reply here' or lights up when your cursor moves over it)
    purporting to be from an organisation wanting something 'confirmed'
    (particularly anything with passwords), bin it. :)

    HTH
     
    Bruce Sinclair, Jun 27, 2011
    #4
  5. Geopelia

    Donchano Guest

    On Mon, 27 Jun 2011 15:30:16 +1200, "Geopelia" <>
    shouted from the highest rooftop:

    >
    >"Donchano" <> wrote in message
    >news:...
    >>
    >> On Mon, 27 Jun 2011 15:13:15 +1200, "Geopelia" <>
    >> shouted from the highest rooftop:
    >>
    >>>Is this message from Yahoo? I suspect spam of course as they ask for my
    >>>password. But with the upgrade, I am not sure of that. Could someone
    >>>please
    >>>advise?
    >>>
    >>>email message -
    >>>....................................
    >>>You are receiving this message because you or someone tried to access your
    >>>account from an unknown computer or mobile device. Numerous invalid
    >>>passwords were logged and we are poised to open an investigation to this
    >>>matter.
    >>>
    >>>Kindly reply to this message with the following data:
    >>>
    >>>Your Yahoo!Xtra Email Address
    >>>Your Yahoo!Xtra Password
    >>>Address on file for this account
    >>>
    >>>Your account will be deactivated if you do not comply with this validation
    >>>process.
    >>>
    >>>Thanks,
    >>>Yahoo!Xtra Customer Service
    >>>.....................................................
    >>>
    >>>Geopelia
    >>>

    >>
    >> Presumably the email provided you with a link. Have you put your mouse
    >> cursor over the link to see the URL it points to? Either that or right
    >> click on the link, copy it and paste it into a text reader.
    >>
    >> If the link doesn't point directly to your Yahoo account log-in page
    >> then it's a phishing attempt. If it does, you should still avoid
    >> opening a link in an email like this and log-in to your Yahoo account
    >> from your browser as you normally would.
    >>
    >> If you're with Xtra, another option would be to phone their helpdesk
    >> and ask if the email is legitimate.
    >>

    >
    >Thank you.
    >
    >Do you mean the email address it was sent from?


    No. The domain (nz.yahoo.com) is legitimate, but if you reply to
    the email will bounce. Did the email provide
    another email address to reply to? Or an email link???

    >I can't see any other thing that could be a link.


    A link is a word or phrase that will open a webpage. Look for a word
    or phrase that is underlined. Or one where your mouse cursor changes
    from an arrow (or whatever) into a hand (or whatever). The email might
    say s

    A phishing attempt almost always contains a link in the email. That's
    the link you click on to go to the page they want you to go to. In a
    legitimate email that would be your Yahoo/Xtra log-in page. In a
    phishing attempt it would be a webpage that looks legitimate, but
    isn't.

    I can't imagine Yahoo-Xtra asking for you to confirm an email address
    they obviously already have. Nor can I imagine them EVER asking for
    your password or your address.

    So I would still recommend that you phone the Xtra helpdesk and ask
    rather than comply with this strange demand.
     
    Donchano, Jun 27, 2011
    #5
  6. Geopelia

    Donchano Guest

    On Mon, 27 Jun 2011 16:14:21 +1200, "WorkHard" <>
    shouted from the highest rooftop:

    >Geopelia wrote:
    >> "Donchano" <> wrote in message
    >> news:...
    >>>
    >>> On Mon, 27 Jun 2011 15:13:15 +1200, "Geopelia"
    >>> <>
    >>> shouted from the highest rooftop:
    >>>
    >>>> Is this message from Yahoo? I suspect spam of course as
    >>>> they ask
    >>>> for my password. But with the upgrade, I am not sure of that.
    >>>> Could
    >>>> someone please
    >>>> advise?
    >>>>
    >>>> email message -
    >>>> ....................................
    >>>> You are receiving this message because you or someone tried
    >>>> to
    >>>> access your account from an unknown computer or mobile
    >>>> device.
    >>>> Numerous invalid passwords were logged and we are poised to
    >>>> open an
    >>>> investigation to this matter.
    >>>>
    >>>> Kindly reply to this message with the following data:
    >>>>
    >>>> Your Yahoo!Xtra Email Address
    >>>> Your Yahoo!Xtra Password
    >>>> Address on file for this account
    >>>>
    >>>> Your account will be deactivated if you do not comply with
    >>>> this
    >>>> validation process.
    >>>>
    >>>> Thanks,
    >>>> Yahoo!Xtra Customer Service
    >>>> .....................................................
    >>>>
    >>>> Geopelia
    >>>>
    >>>
    >>> Presumably the email provided you with a link. Have you put
    >>> your
    >>> mouse cursor over the link to see the URL it points to? Either
    >>> that
    >>> or right click on the link, copy it and paste it into a text
    >>> reader.
    >>>
    >>> If the link doesn't point directly to your Yahoo account
    >>> log-in page
    >>> then it's a phishing attempt. If it does, you should still
    >>> avoid
    >>> opening a link in an email like this and log-in to your Yahoo
    >>> account
    >>> from your browser as you normally would.
    >>>
    >>> If you're with Xtra, another option would be to phone their
    >>> helpdesk
    >>> and ask if the email is legitimate.
    >>>

    >>
    >> Thank you.
    >>
    >> Do you mean the email address it was sent from?
    >>
    >> I can't see any other thing that could be a link.

    >
    >There are ways to make links look different from what they
    >actually are and where they go to.
    >
    >Just NEVER respond to any such emails at all. Don't answer them,
    >don't click links in them.


    I agree. Never respond to such emails. But right clicking on a link
    and copying it is a safe way to find out the URL the link points to.
     
    Donchano, Jun 27, 2011
    #6
  7. Geopelia

    Geopelia Guest

    "WorkHard" <> wrote in message
    news:D...
    > Geopelia wrote:
    >> Is this message from Yahoo? I suspect spam of course as they ask
    >> for my password. But with the upgrade, I am not sure of that. Could
    >> someone please advise?

    >
    > NEVER NEVER NEVER
    >
    > Don't ever give those details, or your personal details in response to any
    > email... or phone call for that matter.
    >
    > NRVER NEVER NEVER!
    >


    Thanks to all. So as I suspected, it is spam. I'll delete it.

    Geopelia
     
    Geopelia, Jun 27, 2011
    #7
  8. Geopelia

    Donchano Guest

    On Mon, 27 Jun 2011 16:50:38 +1200, "Geopelia" <>
    shouted from the highest rooftop:

    >
    >"WorkHard" <> wrote in message
    >news:D...
    >> Geopelia wrote:
    >>> Is this message from Yahoo? I suspect spam of course as they ask
    >>> for my password. But with the upgrade, I am not sure of that. Could
    >>> someone please advise?

    >>
    >> NEVER NEVER NEVER
    >>
    >> Don't ever give those details, or your personal details in response to any
    >> email... or phone call for that matter.
    >>
    >> NRVER NEVER NEVER!
    >>

    >
    >Thanks to all. So as I suspected, it is spam. I'll delete it.
    >
    >Geopelia


    Did you phone Xtra's helpdesk?
     
    Donchano, Jun 27, 2011
    #8
  9. Geopelia

    Ralph Fox Guest

    On Mon, 27 Jun 2011 15:30:16 +1200, in message <iu8tgd$crn$>
    Geopelia wrote:
    > "Donchano" <> wrote in message
    > news:...
    >> On Mon, 27 Jun 2011 15:13:15 +1200, "Geopelia" <>
    >> shouted from the highest rooftop:
    >>
    >>
    >>> Is this message from Yahoo? I suspect spam of course as they ask for my
    >>> password.


    Indeed. It is a scam.

    >>> But with the upgrade, I am not sure of that. Could someone
    >>> please
    >>> advise?
    >>>
    >>> email message -
    >>> ....................................
    >>> You are receiving this message because you or someone tried to access your
    >>> account from an unknown computer or mobile device. Numerous invalid
    >>> passwords were logged and we are poised to open an investigation to this
    >>> matter.
    >>>
    >>> Kindly reply to this message with the following data:
    >>>
    >>> Your Yahoo!Xtra Email Address
    >>> Your Yahoo!Xtra Password


    Yeah, right!


    >>> Address on file for this account
    >>>
    >>> Your account will be deactivated if you do not comply with this validation
    >>> process.
    >>>
    >>> Thanks,
    >>> Yahoo!Xtra Customer Service


    FYI the real Yahoo!Xtra has already changed its name to Yahoo New Zealand.
    http://nz.docs.yahoo.com/faq/


    >>> .....................................................
    >>>
    >>> Geopelia
    >>>

    >>
    >> Presumably the email provided you with a link. Have you put your mouse
    >> cursor over the link to see the URL it points to? Either that or right
    >> click on the link, copy it and paste it into a text reader.
    >>
    >> If the link doesn't point directly to your Yahoo account log-in page
    >> then it's a phishing attempt. If it does, you should still avoid
    >> opening a link in an email like this and log-in to your Yahoo account
    >> from your browser as you normally would.
    >>
    >> If you're with Xtra, another option would be to phone their helpdesk
    >> and ask if the email is legitimate.
    >>

    >
    > Thank you.
    >
    > Do you mean the email address it was sent from?
    >
    > I can't see any other thing that could be a link.



    Do the email headers also have a Reply-To address?


    --
    Kind regards
    Ralph
     
    Ralph Fox, Jun 27, 2011
    #9
  10. Geopelia

    Richard Guest

    On 6/27/2011 4:52 PM, Donchano wrote:
    >


    > Did you phone Xtra's helpdesk?


    WHy? So that their time can be wasted as well?
     
    Richard, Jun 27, 2011
    #10
  11. Geopelia

    Donchano Guest

    On Mon, 27 Jun 2011 19:26:09 +1200, Richard <> shouted
    from the highest rooftop:

    >On 6/27/2011 4:52 PM, Donchano wrote:
    >>

    >
    >> Did you phone Xtra's helpdesk?

    >
    >WHy? So that their time can be wasted as well?


    What else are they there for?
     
    Donchano, Jun 27, 2011
    #11
  12. Geopelia

    Richard Guest

    On 6/27/2011 7:29 PM, Donchano wrote:
    >
    > On Mon, 27 Jun 2011 19:26:09 +1200, Richard<> shouted
    > from the highest rooftop:
    >
    >> On 6/27/2011 4:52 PM, Donchano wrote:
    >>>

    >>
    >>> Did you phone Xtra's helpdesk?

    >>
    >> WHy? So that their time can be wasted as well?

    >
    > What else are they there for?


    Log tickets when the internet breaks or to fix it.
     
    Richard, Jun 27, 2011
    #12
  13. Geopelia

    Donchano Guest

    On Mon, 27 Jun 2011 19:53:22 +1200, Richard <> shouted
    from the highest rooftop:

    >On 6/27/2011 7:29 PM, Donchano wrote:
    >>
    >> On Mon, 27 Jun 2011 19:26:09 +1200, Richard<> shouted
    >> from the highest rooftop:
    >>
    >>> On 6/27/2011 4:52 PM, Donchano wrote:
    >>>>
    >>>
    >>>> Did you phone Xtra's helpdesk?
    >>>
    >>> WHy? So that their time can be wasted as well?

    >>
    >> What else are they there for?

    >
    >Log tickets when the internet breaks or to fix it.


    Since Xtra rarely knows when there's a system issue and, if there is
    one, it's rarely notified on the network status that's funny.

    So who is an Xtra customer supposed to contact if they suspect an
    supposed Xtra email is not genuine. The tooth fairy?
     
    Donchano, Jun 27, 2011
    #13
  14. Geopelia

    Geopelia Guest

    "Donchano" <> wrote in message
    news:...
    >
    > On Mon, 27 Jun 2011 16:50:38 +1200, "Geopelia" <>
    > shouted from the highest rooftop:
    >
    >>
    >>"WorkHard" <> wrote in message
    >>news:D...
    >>> Geopelia wrote:
    >>>> Is this message from Yahoo? I suspect spam of course as they ask
    >>>> for my password. But with the upgrade, I am not sure of that. Could
    >>>> someone please advise?
    >>>
    >>> NEVER NEVER NEVER
    >>>
    >>> Don't ever give those details, or your personal details in response to
    >>> any
    >>> email... or phone call for that matter.
    >>>
    >>> NRVER NEVER NEVER!
    >>>

    >>
    >>Thanks to all. So as I suspected, it is spam. I'll delete it.
    >>
    >>Geopelia

    >
    > Did you phone Xtra's helpdesk?


    No, but they take so long to answer I would probably still be on the end of
    the phone.
    I haven't phoned them since Yahoo took them over.

    But thanks for the suggestion.

    Geopelia
    >
     
    Geopelia, Jun 27, 2011
    #14
  15. Geopelia

    Geopelia Guest

    "Donchano" <> wrote in message
    news:...
    >
    > On Mon, 27 Jun 2011 19:53:22 +1200, Richard <> shouted
    > from the highest rooftop:
    >
    >>On 6/27/2011 7:29 PM, Donchano wrote:
    >>>
    >>> On Mon, 27 Jun 2011 19:26:09 +1200, Richard<> shouted
    >>> from the highest rooftop:
    >>>
    >>>> On 6/27/2011 4:52 PM, Donchano wrote:
    >>>>>
    >>>>
    >>>>> Did you phone Xtra's helpdesk?
    >>>>
    >>>> WHy? So that their time can be wasted as well?
    >>>
    >>> What else are they there for?

    >>
    >>Log tickets when the internet breaks or to fix it.

    >
    > Since Xtra rarely knows when there's a system issue and, if there is
    > one, it's rarely notified on the network status that's funny.
    >
    > So who is an Xtra customer supposed to contact if they suspect an
    > supposed Xtra email is not genuine. The tooth fairy?


    I ask here. Somebody will know and kindly tell me.
    But my emails usually start an argumentative thread with technical stuff way
    above my head.
    Sorry about that!

    Geopelia
     
    Geopelia, Jun 27, 2011
    #15
  16. Geopelia

    Gib Bogle Guest

    On 6/27/2011 3:13 PM, Geopelia wrote:
    > Is this message from Yahoo? I suspect spam of course as they ask for my
    > password. But with the upgrade, I am not sure of that. Could someone please
    > advise?


    Will you never learn?
     
    Gib Bogle, Jun 27, 2011
    #16
  17. In article <iuavob$4ue$>, Gib Bogle <> wrote:
    >On 6/27/2011 3:13 PM, Geopelia wrote:
    >> Is this message from Yahoo? I suspect spam of course as they ask for my
    >> password. But with the upgrade, I am not sure of that. Could someone please
    >> advise?

    >
    >Will you never learn?


    Asking questions is one of the ways to learn. :)
     
    Bruce Sinclair, Jun 28, 2011
    #17
  18. Geopelia

    Gordon Guest

    On 2011-06-27, Gib Bogle <> wrote:
    > On 6/27/2011 3:13 PM, Geopelia wrote:
    >> Is this message from Yahoo? I suspect spam of course as they ask for my
    >> password. But with the upgrade, I am not sure of that. Could someone please
    >> advise?

    >
    > Will you never learn?


    I think Geo has, she just wants confirmation. othing wrong with that
     
    Gordon, Jun 28, 2011
    #18
  19. Geopelia

    Gordon Guest

    On 2011-06-27, Bruce Sinclair <> wrote:
    > In article <iuavob$4ue$>, Gib Bogle <> wrote:
    >>On 6/27/2011 3:13 PM, Geopelia wrote:
    >>> Is this message from Yahoo? I suspect spam of course as they ask for my
    >>> password. But with the upgrade, I am not sure of that. Could someone please
    >>> advise?

    >>
    >>Will you never learn?

    >
    > Asking questions is one of the ways to learn. :)
    >

    With real world examples to boot
     
    Gordon, Jun 28, 2011
    #19
  20. Geopelia

    Donchano Guest

    On 28 Jun 2011 05:22:47 GMT, Gordon <> shouted from
    the highest rooftop:

    >On 2011-06-27, Gib Bogle <> wrote:
    >> On 6/27/2011 3:13 PM, Geopelia wrote:
    >>> Is this message from Yahoo? I suspect spam of course as they ask for my
    >>> password. But with the upgrade, I am not sure of that. Could someone please
    >>> advise?

    >>
    >> Will you never learn?

    >
    >I think Geo has, she just wants confirmation. othing wrong with that


    The only thing I'd criticise her on is not phoning Xtra's helpdesk to
    ask them. IMO having to wait for them to answer is not a valid reason
    to refuse to ask them first.
     
    Donchano, Jun 28, 2011
    #20
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