Memory issue

Discussion in 'Cisco' started by Rob, Mar 12, 2014.

  1. Rob

    Rob Guest

    Anyone here who has already been affected by this issue?:

    http://www.cisco.com/web/about/doing_business/memory.html

    We operate a Cisco 1811/K9 at work and although it is almost never
    restarted and runs on UPS power, I wonder what the risks are.

    "Although the majority of Cisco products using these components are
    experiencing field failure rates below expected levels" does not tell
    me much, as I have no idea what expected levels are.

    Is there any significant chance that our 1811 will not survive the
    next powercycle?
    Rob, Mar 12, 2014
    #1
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  2. Rob

    Sam Wilson Guest

    In article <4all.nl>,
    Rob <> wrote:

    > Anyone here who has already been affected by this issue?:
    >
    > http://www.cisco.com/web/about/doing_business/memory.html
    >
    > We operate a Cisco 1811/K9 at work and although it is almost never
    > restarted and runs on UPS power, I wonder what the risks are.
    >
    > "Although the majority of Cisco products using these components are
    > experiencing field failure rates below expected levels" does not tell
    > me much, as I have no idea what expected levels are.
    >
    > Is there any significant chance that our 1811 will not survive the
    > next powercycle?


    From talking to our account reps it sounds as though the chance of
    anything breaking is slim, it's still a chance. The "below expected
    levels" means that they have good baselines of what their expected
    overall failure rates are and the kit with the affected memory is doing
    better overall. You're probably just as likely to have a fan or PSU
    failure.

    I got the impression that Cisco had been informed by the chip supplier
    of the problem rather than them having diagnosed the problem themselves.
    There also seems to be some surprise about that other manufacturers
    aren't making similar announcements since the source of the faulty chips
    (not disclosed to our Cisco reps at the time we talked to them) was
    thought to have supplied lots of other companies as well.

    Sam

    --
    The University of Edinburgh is a charitable body, registered in
    Scotland, with registration number SC005336.
    Sam Wilson, Mar 18, 2014
    #2
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  3. Rob

    Rob Guest

    Sam Wilson <> wrote:
    > In article <4all.nl>,
    > Rob <> wrote:
    >
    >> Anyone here who has already been affected by this issue?:
    >>
    >> http://www.cisco.com/web/about/doing_business/memory.html
    >>
    >> We operate a Cisco 1811/K9 at work and although it is almost never
    >> restarted and runs on UPS power, I wonder what the risks are.
    >>
    >> "Although the majority of Cisco products using these components are
    >> experiencing field failure rates below expected levels" does not tell
    >> me much, as I have no idea what expected levels are.
    >>
    >> Is there any significant chance that our 1811 will not survive the
    >> next powercycle?

    >
    > From talking to our account reps it sounds as though the chance of
    > anything breaking is slim, it's still a chance. The "below expected
    > levels" means that they have good baselines of what their expected
    > overall failure rates are and the kit with the affected memory is doing
    > better overall. You're probably just as likely to have a fan or PSU
    > failure.


    Ok. Let's hope it is like that. One can never rule out a failure,
    but I would not hope that 20% of the routers fails on the first powercycle
    after 2 years of use.
    Rob, Mar 18, 2014
    #3
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