Making calls with voip.co.uk

Discussion in 'UK VOIP' started by NutCracker, Jan 11, 2006.

  1. NutCracker

    NutCracker Guest

    Hello all....

    I'm still having teething problems with voip.co.uk - it's getting rather
    frustrating! Good news on the voicemail side of things the other weekend -
    appears to be working well now!

    However, since the work on the voicemail, I've been unable to make any calls
    that last any longer than about 45-50 seconds. The line goes dead. I'm able to
    use the phone again afterwards - however, for the person that I'm calling, they
    are unable to use their phone for a good 5-8 minutes - they don't get a dialling
    tone! Ooops!

    The only other issue that I have is being able to dial 121 to listen to the
    voicemail system - it just doesn't work for me. The support guys are looking
    into it.

    Anyone else out there that have an account with voip.co.uk and also own a Sipura
    SPA-3000 ? I would be very greatful if you could provide me a copy of your
    Sipura settings via the NewSipuraUtilV2.exe process (please send configuration
    files to nutkracker at hotmail dot com).

    This would greatly help in identifying any configuration issues.

    Thanks

    Nutz
     
    NutCracker, Jan 11, 2006
    #1
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  2. NutCracker

    David Floyd Guest

    In message of Wed, 11 Jan 2006, NutCracker writes
    >
    >Anyone else out there that have an account with voip.co.uk and also own
    >a Sipura
    >SPA-3000 ? I would be very greatful if you could provide me a copy of your
    >Sipura settings via the NewSipuraUtilV2.exe process (please send configuration
    >files to nutkracker at hotmail dot com).
    >


    I use a dial plan of:
    (1[45]71S0 <:mad:gw0>|<:1280>0[58]0[08]x.<:mad:gw0|<:0044117>[39]xxxxxxS0
    <:mad:gw4>|<01:00441>xxxxxxxxxS0 <:mad:gw4>|<02:00442>xxxxxxxxxS0
    <:mad:gw4>|00x.<:mad:gw4>|<#8,:>xx.<:mad:gw3>|<#7,:>xx.|<#6,:>xx.<:mad:gw2>|<123:1431
    320>S0
    <:mad:gw2>|<1280,:1280>0x.<:mad:gw0>|<1899:1899>0x.<:mad:gw0>|<#5,:>xx.<:mad:gw1>|121S0
    <:mad:gw1>|*x.)

    I use 1280 to force calls through BT because at the moment (and not for
    much longer) I have CPS with TalkTalk. For Calls via voip.co.uk I dial
    #7 (or #5) before those calls. GW4 is SIPSDiscount, GW3 is
    non-operational at the moment, GW2 is Sipgate and 123 is Ivor's Clock.
    GW1 is also voip.co.uk as well as Line 1. Don't ask why, it's just been
    left like that after experimenting with different providers, and
    sometimes I have line 1 with JustDialVoIP.

    What is NewSipuraUtilV2.exe

    David
     
    David Floyd, Jan 11, 2006
    #2
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  3. NutCracker

    NutCracker Guest

    On Wed, 11 Jan 2006 22:33:58 +0000, David Floyd <> wrote:

    >In message of Wed, 11 Jan 2006, NutCracker writes
    >>
    >>Anyone else out there that have an account with voip.co.uk and also own
    >>a Sipura
    >>SPA-3000 ? I would be very greatful if you could provide me a copy of your
    >>Sipura settings via the NewSipuraUtilV2.exe process (please send configuration
    >>files to nutkracker at hotmail dot com).
    >>

    >
    >I use a dial plan of:
    >(1[45]71S0 <:mad:gw0>|<:1280>0[58]0[08]x.<:mad:gw0|<:0044117>[39]xxxxxxS0
    ><:mad:gw4>|<01:00441>xxxxxxxxxS0 <:mad:gw4>|<02:00442>xxxxxxxxxS0
    ><:mad:gw4>|00x.<:mad:gw4>|<#8,:>xx.<:mad:gw3>|<#7,:>xx.|<#6,:>xx.<:mad:gw2>|<123:1431
    >320>S0
    ><:mad:gw2>|<1280,:1280>0x.<:mad:gw0>|<1899:1899>0x.<:mad:gw0>|<#5,:>xx.<:mad:gw1>|121S0
    ><:mad:gw1>|*x.)
    >
    >I use 1280 to force calls through BT because at the moment (and not for
    >much longer) I have CPS with TalkTalk. For Calls via voip.co.uk I dial
    >#7 (or #5) before those calls. GW4 is SIPSDiscount, GW3 is
    >non-operational at the moment, GW2 is Sipgate and 123 is Ivor's Clock.
    >GW1 is also voip.co.uk as well as Line 1. Don't ask why, it's just been
    >left like that after experimenting with different providers, and
    >sometimes I have line 1 with JustDialVoIP.
    >
    >What is NewSipuraUtilV2.exe
    >
    >David


    NewSipuralUtilV2.exe can be downloaded from
    http://www.dualarrow.com/modules.ph...nloaddetails&lid=3&ttitle=NewSipuraUtilV2.exe

    It basically allows you to backup the configuration of your SPA-3000 (saved to a
    txt file). If anyone has the SPA-3000 (that works with voip.co.uk) then they
    could send me their configuration file so that I can compare - and hopefully
    suss out why 121 doesn't work!

    Cheers!
     
    NutCracker, Jan 12, 2006
    #3
  4. NutCracker

    Martyn Dewar Guest

    NutCracker wrote:

    > On Wed, 11 Jan 2006 22:33:58 +0000, David Floyd <> wrote:
    >
    >
    >>In message of Wed, 11 Jan 2006, NutCracker writes
    >>
    >>>Anyone else out there that have an account with voip.co.uk and also own
    >>>a Sipura
    >>>SPA-3000 ? I would be very greatful if you could provide me a copy of your
    >>>Sipura settings via the NewSipuraUtilV2.exe process (please send configuration
    >>>files to nutkracker at hotmail dot com).
    >>>

    >>
    >>I use a dial plan of:
    >>(1[45]71S0 <:mad:gw0>|<:1280>0[58]0[08]x.<:mad:gw0|<:0044117>[39]xxxxxxS0
    >><:mad:gw4>|<01:00441>xxxxxxxxxS0 <:mad:gw4>|<02:00442>xxxxxxxxxS0
    >><:mad:gw4>|00x.<:mad:gw4>|<#8,:>xx.<:mad:gw3>|<#7,:>xx.|<#6,:>xx.<:mad:gw2>|<123:1431
    >>320>S0
    >><:mad:gw2>|<1280,:1280>0x.<:mad:gw0>|<1899:1899>0x.<:mad:gw0>|<#5,:>xx.<:mad:gw1>|121S0
    >><:mad:gw1>|*x.)
    >>
    >>I use 1280 to force calls through BT because at the moment (and not for
    >>much longer) I have CPS with TalkTalk. For Calls via voip.co.uk I dial
    >>#7 (or #5) before those calls. GW4 is SIPSDiscount, GW3 is
    >>non-operational at the moment, GW2 is Sipgate and 123 is Ivor's Clock.
    >>GW1 is also voip.co.uk as well as Line 1. Don't ask why, it's just been
    >>left like that after experimenting with different providers, and
    >>sometimes I have line 1 with JustDialVoIP.
    >>
    >>What is NewSipuraUtilV2.exe
    >>
    >>David

    >
    >
    > NewSipuralUtilV2.exe can be downloaded from
    > http://www.dualarrow.com/modules.ph...nloaddetails&lid=3&ttitle=NewSipuraUtilV2.exe
    >
    > It basically allows you to backup the configuration of your SPA-3000 (saved to a
    > txt file). If anyone has the SPA-3000 (that works with voip.co.uk) then they
    > could send me their configuration file so that I can compare - and hopefully
    > suss out why 121 doesn't work!
    >
    > Cheers!


    For "121" to work, you'll need to add it to your dial plan on the SPA-3000.
    I don't have a SPA-3000 personally (I have a Linksys PAP2-NA [i.e. a
    reboxed Sipura SPA-2000]), but hopefully you'll be able to adapt this
    dialplan:

    ( *x. | **x. | 0xxx xxx xxx. | [1-8]xx | [1-8]xxx | [1-9]xx xxxx | 00
    xxxxx x. | 999. | 1471. | 141 0 x. | 1470 0 x. )

    That allows things to work just nicely (including 121 etc).

    hth :)
     
    Martyn Dewar, Jan 13, 2006
    #4
  5. NutCracker

    NutCracker Guest

    On Fri, 13 Jan 2006 04:12:41 +0000, Martyn Dewar <>
    wrote:

    >NutCracker wrote:
    >
    >> On Wed, 11 Jan 2006 22:33:58 +0000, David Floyd <> wrote:
    >>
    >>
    >>>In message of Wed, 11 Jan 2006, NutCracker writes
    >>>
    >>>>Anyone else out there that have an account with voip.co.uk and also own
    >>>>a Sipura
    >>>>SPA-3000 ? I would be very greatful if you could provide me a copy of your
    >>>>Sipura settings via the NewSipuraUtilV2.exe process (please send configuration
    >>>>files to nutkracker at hotmail dot com).
    >>>>
    >>>
    >>>I use a dial plan of:
    >>>(1[45]71S0 <:mad:gw0>|<:1280>0[58]0[08]x.<:mad:gw0|<:0044117>[39]xxxxxxS0
    >>><:mad:gw4>|<01:00441>xxxxxxxxxS0 <:mad:gw4>|<02:00442>xxxxxxxxxS0
    >>><:mad:gw4>|00x.<:mad:gw4>|<#8,:>xx.<:mad:gw3>|<#7,:>xx.|<#6,:>xx.<:mad:gw2>|<123:1431
    >>>320>S0
    >>><:mad:gw2>|<1280,:1280>0x.<:mad:gw0>|<1899:1899>0x.<:mad:gw0>|<#5,:>xx.<:mad:gw1>|121S0
    >>><:mad:gw1>|*x.)
    >>>
    >>>I use 1280 to force calls through BT because at the moment (and not for
    >>>much longer) I have CPS with TalkTalk. For Calls via voip.co.uk I dial
    >>>#7 (or #5) before those calls. GW4 is SIPSDiscount, GW3 is
    >>>non-operational at the moment, GW2 is Sipgate and 123 is Ivor's Clock.
    >>>GW1 is also voip.co.uk as well as Line 1. Don't ask why, it's just been
    >>>left like that after experimenting with different providers, and
    >>>sometimes I have line 1 with JustDialVoIP.
    >>>
    >>>What is NewSipuraUtilV2.exe
    >>>
    >>>David

    >>
    >>
    >> NewSipuralUtilV2.exe can be downloaded from
    >> http://www.dualarrow.com/modules.ph...nloaddetails&lid=3&ttitle=NewSipuraUtilV2.exe
    >>
    >> It basically allows you to backup the configuration of your SPA-3000 (saved to a
    >> txt file). If anyone has the SPA-3000 (that works with voip.co.uk) then they
    >> could send me their configuration file so that I can compare - and hopefully
    >> suss out why 121 doesn't work!
    >>
    >> Cheers!

    >
    >For "121" to work, you'll need to add it to your dial plan on the SPA-3000.
    >I don't have a SPA-3000 personally (I have a Linksys PAP2-NA [i.e. a
    >reboxed Sipura SPA-2000]), but hopefully you'll be able to adapt this
    >dialplan:
    >
    >( *x. | **x. | 0xxx xxx xxx. | [1-8]xx | [1-8]xxx | [1-9]xx xxxx | 00
    >xxxxx x. | 999. | 1471. | 141 0 x. | 1470 0 x. )
    >
    >That allows things to work just nicely (including 121 etc).
    >
    >hth :)


    I'll check this out! Cheers!
     
    NutCracker, Jan 13, 2006
    #5
  6. NutCracker

    NutCracker Guest

    On Fri, 13 Jan 2006 04:12:41 +0000, Martyn Dewar <>
    wrote:

    >NutCracker wrote:
    >
    >> On Wed, 11 Jan 2006 22:33:58 +0000, David Floyd <> wrote:
    >>
    >>
    >>>In message of Wed, 11 Jan 2006, NutCracker writes
    >>>
    >>>>Anyone else out there that have an account with voip.co.uk and also own
    >>>>a Sipura
    >>>>SPA-3000 ? I would be very greatful if you could provide me a copy of your
    >>>>Sipura settings via the NewSipuraUtilV2.exe process (please send configuration
    >>>>files to nutkracker at hotmail dot com).
    >>>>
    >>>
    >>>I use a dial plan of:
    >>>(1[45]71S0 <:mad:gw0>|<:1280>0[58]0[08]x.<:mad:gw0|<:0044117>[39]xxxxxxS0
    >>><:mad:gw4>|<01:00441>xxxxxxxxxS0 <:mad:gw4>|<02:00442>xxxxxxxxxS0
    >>><:mad:gw4>|00x.<:mad:gw4>|<#8,:>xx.<:mad:gw3>|<#7,:>xx.|<#6,:>xx.<:mad:gw2>|<123:1431
    >>>320>S0
    >>><:mad:gw2>|<1280,:1280>0x.<:mad:gw0>|<1899:1899>0x.<:mad:gw0>|<#5,:>xx.<:mad:gw1>|121S0
    >>><:mad:gw1>|*x.)
    >>>
    >>>I use 1280 to force calls through BT because at the moment (and not for
    >>>much longer) I have CPS with TalkTalk. For Calls via voip.co.uk I dial
    >>>#7 (or #5) before those calls. GW4 is SIPSDiscount, GW3 is
    >>>non-operational at the moment, GW2 is Sipgate and 123 is Ivor's Clock.
    >>>GW1 is also voip.co.uk as well as Line 1. Don't ask why, it's just been
    >>>left like that after experimenting with different providers, and
    >>>sometimes I have line 1 with JustDialVoIP.
    >>>
    >>>What is NewSipuraUtilV2.exe
    >>>
    >>>David

    >>
    >>
    >> NewSipuralUtilV2.exe can be downloaded from
    >> http://www.dualarrow.com/modules.ph...nloaddetails&lid=3&ttitle=NewSipuraUtilV2.exe
    >>
    >> It basically allows you to backup the configuration of your SPA-3000 (saved to a
    >> txt file). If anyone has the SPA-3000 (that works with voip.co.uk) then they
    >> could send me their configuration file so that I can compare - and hopefully
    >> suss out why 121 doesn't work!
    >>
    >> Cheers!

    >
    >For "121" to work, you'll need to add it to your dial plan on the SPA-3000.
    >I don't have a SPA-3000 personally (I have a Linksys PAP2-NA [i.e. a
    >reboxed Sipura SPA-2000]), but hopefully you'll be able to adapt this
    >dialplan:
    >
    >( *x. | **x. | 0xxx xxx xxx. | [1-8]xx | [1-8]xxx | [1-9]xx xxxx | 00
    >xxxxx x. | 999. | 1471. | 141 0 x. | 1470 0 x. )
    >
    >That allows things to work just nicely (including 121 etc).
    >
    >hth :)


    Unfortunately, using your dial plan didn't work (used yours as opposed to
    David's as easier to implement - minimal changes required).

    So.....is there another setting on the SPA-3000 that needs changing ?



    To whom it may concern.....if you use voip.co.uk and you've got a SPA-3000...and
    dialling 121 works for you....please could you take a copy of your settings
    using the NewSipuraUtilV2.exe (link above in thread) and send the configuration
    file to nutkracker at hotmail dot com.

    Many thanks
     
    NutCracker, Jan 13, 2006
    #6
  7. NutCracker

    David Floyd Guest

    In message of Thu, 12 Jan 2006, NutCracker writes
    >On Wed, 11 Jan 2006 22:33:58 +0000, David Floyd <> wrote:
    >
    >>
    >>What is NewSipuraUtilV2.exe
    >>
    >>David

    >
    >NewSipuralUtilV2.exe can be downloaded from
    >http://www.dualarrow.com/modules.php?name=Downloads&d_op=viewdownloaddet
    >ails&lid=3&ttitle=NewSipuraUtilV2.exe
    >
    >It basically allows you to backup the configuration of your SPA-3000
    >(saved to a
    >txt file).


    Ah yes. I downloaded this months ago and couldn't figure out how to use
    it.

    What is one supposed to be saving, because as far as I can see the
    settings are in the Sipura box accessed via a web interface. I can't
    find any relevant files in my system to Drag and Drop, but then I don't
    know what files I'm looking for.

    Any clues?

    David
     
    David Floyd, Jan 13, 2006
    #7
  8. NutCracker

    NutCracker Guest

    On Fri, 13 Jan 2006 23:30:59 +0000, David Floyd <> wrote:

    >In message of Thu, 12 Jan 2006, NutCracker writes
    >>On Wed, 11 Jan 2006 22:33:58 +0000, David Floyd <> wrote:
    >>
    >>>
    >>>What is NewSipuraUtilV2.exe
    >>>
    >>>David

    >>
    >>NewSipuralUtilV2.exe can be downloaded from
    >>http://www.dualarrow.com/modules.php?name=Downloads&d_op=viewdownloaddet
    >>ails&lid=3&ttitle=NewSipuraUtilV2.exe
    >>
    >>It basically allows you to backup the configuration of your SPA-3000
    >>(saved to a
    >>txt file).

    >
    >Ah yes. I downloaded this months ago and couldn't figure out how to use
    >it.
    >
    >What is one supposed to be saving, because as far as I can see the
    >settings are in the Sipura box accessed via a web interface. I can't
    >find any relevant files in my system to Drag and Drop, but then I don't
    >know what files I'm looking for.
    >
    >Any clues?
    >
    >David


    Steps are as follows (assuming you've not used it before AND your SPA-3000
    doesn't require admin password - if it does, remove the password just for this
    backup)


    1) click on the dragging/moving button so it says Moving
    2) click on New Entry AND drag it to the devices column
    3) enter a device name
    4) right click on new device and enter details (IP address of SPA-3000)
    5) click on New Entry AND drag it to the configurations column
    6) enter a name for your configuration file
    7) click on Moving so it changes to Dragging
    8) click on your SPA-3000 device AND drag it over to your configuration file

    This will COPY the contents of your SPA-3000 configuration FROM the SPA-3000
    into the configuration file you've just created.

    Close down the application and if you now look in the folder where you ran the
    util, you'll see a configuration file with the file extension .configuration.

    It's a text file (open it up in notepad for example). NOTE: Your passwords for
    your SIP accounts are ***** out - so make sure you've got them written down
    somewhere.

    (If you drag the configuration file the other way, then the contents of the
    configuration file will overwrite the settings on the SPA-3000)




    If you could send me your .configuration file to the email address I've
    mentioned above in this thread, this would greatly help identify what's going on
    with my configuration which in turn may help voip.co.uk in identifying the
    problem as well.

    Thanks again!

    Nutz
     
    NutCracker, Jan 14, 2006
    #8
  9. NutCracker

    NutCracker Guest

    On Fri, 13 Jan 2006 23:30:59 +0000, David Floyd <> wrote:

    >In message of Thu, 12 Jan 2006, NutCracker writes
    >>On Wed, 11 Jan 2006 22:33:58 +0000, David Floyd <> wrote:
    >>
    >>>
    >>>What is NewSipuraUtilV2.exe
    >>>
    >>>David

    >>
    >>NewSipuralUtilV2.exe can be downloaded from
    >>http://www.dualarrow.com/modules.php?name=Downloads&d_op=viewdownloaddet
    >>ails&lid=3&ttitle=NewSipuraUtilV2.exe
    >>
    >>It basically allows you to backup the configuration of your SPA-3000
    >>(saved to a
    >>txt file).

    >
    >Ah yes. I downloaded this months ago and couldn't figure out how to use
    >it.
    >
    >What is one supposed to be saving, because as far as I can see the
    >settings are in the Sipura box accessed via a web interface. I can't
    >find any relevant files in my system to Drag and Drop, but then I don't
    >know what files I'm looking for.
    >
    >Any clues?
    >
    >David


    Any luck with the instructions I posted yesterday ???
     
    NutCracker, Jan 15, 2006
    #9
  10. NutCracker

    David Floyd Guest

    In message of Sun, 15 Jan 2006, NutCracker writes
    >On Fri, 13 Jan 2006 23:30:59 +0000, David Floyd <> wrote:
    >
    >>In message of Thu, 12 Jan 2006, NutCracker writes
    >>>On Wed, 11 Jan 2006 22:33:58 +0000, David Floyd <> wrote:
    >>>
    >>>>
    >>>>What is NewSipuraUtilV2.exe
    >>>>
    >>>>David
    >>>
    >>>NewSipuralUtilV2.exe can be downloaded from
    >>>http://www.dualarrow.com/modules.php?name=Downloads&d_op=viewdownloaddet
    >>>ails&lid=3&ttitle=NewSipuraUtilV2.exe
    >>>
    >>>It basically allows you to backup the configuration of your SPA-3000
    >>>(saved to a
    >>>txt file).

    >>
    >>Ah yes. I downloaded this months ago and couldn't figure out how to use
    >>it.
    >>
    >>What is one supposed to be saving, because as far as I can see the
    >>settings are in the Sipura box accessed via a web interface. I can't
    >>find any relevant files in my system to Drag and Drop, but then I don't
    >>know what files I'm looking for.
    >>
    >>Any clues?
    >>
    >>David

    >
    >Any luck with the instructions I posted yesterday ???
    >


    Thanks for the instructions. I don't find the software very intuitive,
    but your instructions helped.

    I DO have a life away from the computer, but I did find time to get it
    done last night and sent it to you at nutkracker at hotmail dot com at
    10:41pm, last night.

    David
     
    David Floyd, Jan 15, 2006
    #10
  11. NutCracker

    NutCracker Guest

    On Sun, 15 Jan 2006 09:15:17 +0000, David Floyd <> wrote:

    >In message of Sun, 15 Jan 2006, NutCracker writes
    >>On Fri, 13 Jan 2006 23:30:59 +0000, David Floyd <> wrote:
    >>
    >>>In message of Thu, 12 Jan 2006, NutCracker writes
    >>>>On Wed, 11 Jan 2006 22:33:58 +0000, David Floyd <> wrote:
    >>>>
    >>>>>
    >>>>>What is NewSipuraUtilV2.exe
    >>>>>
    >>>>>David
    >>>>
    >>>>NewSipuralUtilV2.exe can be downloaded from
    >>>>http://www.dualarrow.com/modules.php?name=Downloads&d_op=viewdownloaddet
    >>>>ails&lid=3&ttitle=NewSipuraUtilV2.exe
    >>>>
    >>>>It basically allows you to backup the configuration of your SPA-3000
    >>>>(saved to a
    >>>>txt file).
    >>>
    >>>Ah yes. I downloaded this months ago and couldn't figure out how to use
    >>>it.
    >>>
    >>>What is one supposed to be saving, because as far as I can see the
    >>>settings are in the Sipura box accessed via a web interface. I can't
    >>>find any relevant files in my system to Drag and Drop, but then I don't
    >>>know what files I'm looking for.
    >>>
    >>>Any clues?
    >>>
    >>>David

    >>
    >>Any luck with the instructions I posted yesterday ???
    >>

    >
    >Thanks for the instructions. I don't find the software very intuitive,
    >but your instructions helped.
    >
    >I DO have a life away from the computer, but I did find time to get it
    >done last night and sent it to you at nutkracker at hotmail dot com at
    >10:41pm, last night.
    >
    >David



    Thanks again for the configuration file.

    I made minimal changes to the configuration (added my voip details) and reset
    the SPA-3000 (I even took the power lead out for good measure!) and
    unfortunately dialling 121 still does not work!! :-(

    To make sure I wasn't going mad......I decided to trial out the voipfone.co.uk
    service. I configured the SPA-3000 - in a very similar way, done the usual
    reset, etc and what a surprise....accessing the voicemail system was a piece of
    cake!

    So the only conclusion that I can come up with is that my account for voicemail
    is not configured correctly ?? Aarrgghh!!

    Nutz
     
    NutCracker, Jan 15, 2006
    #11
  12. NutCracker

    David Floyd Guest

    In message of Sun, 15 Jan 2006, NutCracker writes
    >
    >So the only conclusion that I can come up with is that my account for voicemail
    >is not configured correctly ?? Aarrgghh!!
    >


    Maybe a silly question, and perhaps teaching grandmother to suck eggs;
    but you have set you PIN for Voicemail on the web page haven't you? In
    Voicemail Profiles|General->PIN Number [xxxx]|Submit

    David
     
    David Floyd, Jan 15, 2006
    #12
  13. NutCracker

    NutCracker Guest

    On Sun, 15 Jan 2006 23:01:26 +0000, David Floyd <> wrote:

    >In message of Sun, 15 Jan 2006, NutCracker writes
    >>
    >>So the only conclusion that I can come up with is that my account for voicemail
    >>is not configured correctly ?? Aarrgghh!!
    >>

    >
    >Maybe a silly question, and perhaps teaching grandmother to suck eggs;
    >but you have set you PIN for Voicemail on the web page haven't you? In
    >Voicemail Profiles|General->PIN Number [xxxx]|Submit
    >
    >David


    Yep, done that! ;-)
     
    NutCracker, Jan 16, 2006
    #13
  14. NutCracker

    Brian A Guest

    On Mon, 16 Jan 2006 05:19:46 +0000, NutCracker
    <> wrote:

    >On Sun, 15 Jan 2006 23:01:26 +0000, David Floyd <> wrote:
    >
    >>In message of Sun, 15 Jan 2006, NutCracker writes
    >>>
    >>>So the only conclusion that I can come up with is that my account for voicemail
    >>>is not configured correctly ?? Aarrgghh!!
    >>>

    >>
    >>Maybe a silly question, and perhaps teaching grandmother to suck eggs;
    >>but you have set you PIN for Voicemail on the web page haven't you? In
    >>Voicemail Profiles|General->PIN Number [xxxx]|Submit
    >>
    >>David

    >
    >Yep, done that! ;-)
    >

    When we went through this via email I couldn't see anything that you
    had done wrong once we had sorted the dial plan. You are right
    (earlier posting) that voipfone sets up and works very well on
    voicemail. I can only assume that the fault is at the voip.co.uk end.
    I certainly have run out of ideas on that one.
    Remove 'no_spam_' from email address.
     
    Brian A, Jan 16, 2006
    #14
  15. NutCracker

    NutCracker Guest

    On Mon, 16 Jan 2006 11:47:38 GMT, Brian A <> wrote:

    >On Mon, 16 Jan 2006 05:19:46 +0000, NutCracker
    ><> wrote:
    >
    >>On Sun, 15 Jan 2006 23:01:26 +0000, David Floyd <> wrote:
    >>
    >>>In message of Sun, 15 Jan 2006, NutCracker writes
    >>>>
    >>>>So the only conclusion that I can come up with is that my account for voicemail
    >>>>is not configured correctly ?? Aarrgghh!!
    >>>>
    >>>
    >>>Maybe a silly question, and perhaps teaching grandmother to suck eggs;
    >>>but you have set you PIN for Voicemail on the web page haven't you? In
    >>>Voicemail Profiles|General->PIN Number [xxxx]|Submit
    >>>
    >>>David

    >>
    >>Yep, done that! ;-)
    >>

    >When we went through this via email I couldn't see anything that you
    >had done wrong once we had sorted the dial plan. You are right
    >(earlier posting) that voipfone sets up and works very well on
    >voicemail. I can only assume that the fault is at the voip.co.uk end.
    >I certainly have run out of ideas on that one.
    >Remove 'no_spam_' from email address.


    I thought I was going mad with this! ;)

    Theo (voip.co.uk) is very kindly now looking into this so hopefully he'll have
    an answer soon!
     
    NutCracker, Jan 16, 2006
    #15
  16. NutCracker

    NutCracker Guest

    On Mon, 16 Jan 2006 22:35:13 +0000, NutCracker <> wrote:

    >On Mon, 16 Jan 2006 11:47:38 GMT, Brian A <> wrote:
    >
    >>On Mon, 16 Jan 2006 05:19:46 +0000, NutCracker
    >><> wrote:
    >>
    >>>On Sun, 15 Jan 2006 23:01:26 +0000, David Floyd <> wrote:
    >>>
    >>>>In message of Sun, 15 Jan 2006, NutCracker writes
    >>>>>
    >>>>>So the only conclusion that I can come up with is that my account for voicemail
    >>>>>is not configured correctly ?? Aarrgghh!!
    >>>>>
    >>>>
    >>>>Maybe a silly question, and perhaps teaching grandmother to suck eggs;
    >>>>but you have set you PIN for Voicemail on the web page haven't you? In
    >>>>Voicemail Profiles|General->PIN Number [xxxx]|Submit
    >>>>
    >>>>David
    >>>
    >>>Yep, done that! ;-)
    >>>

    >>When we went through this via email I couldn't see anything that you
    >>had done wrong once we had sorted the dial plan. You are right
    >>(earlier posting) that voipfone sets up and works very well on
    >>voicemail. I can only assume that the fault is at the voip.co.uk end.
    >>I certainly have run out of ideas on that one.
    >>Remove 'no_spam_' from email address.

    >
    >I thought I was going mad with this! ;)
    >
    >Theo (voip.co.uk) is very kindly now looking into this so hopefully he'll have
    >an answer soon!
    >
    >


    *UPDATE*

    Voip.co.uk have identified the problem that is causing calls to be disconnected
    with certain devices under certain circumstances. This fix will be applied to
    the voip.co.uk platform tonight @ 23:30.

    The issue with dialling 121 (vociemail) has also been identified and is related
    to the above problem (related to NAT conditions). A fix has been made although
    further testing is required.




    Nutz
     
    NutCracker, Jan 24, 2006
    #16
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