live web support software

Discussion in 'Computer Support' started by Rod Gilchrist, Oct 12, 2003.

  1. I am looking for opinions on live web support software, along the lines of
    what is offered by http://www.instantcm.com

    It is where you have a link on your page where the visitor can click and
    enter into a chat-like environment with someone at the company.

    On the surface it looks like it might be a good way to close a sale. The
    cost appears to be small enough (these guys are $25 per month, though I've
    seen cheaper).

    I am thinking about having a staff member do this during business hours.

    Does anyone have any experience with this? Are there pratfalls to beware of?
    Is it effective? Is any one company's software any better than the others?

    Rod Gilchrist
     
    Rod Gilchrist, Oct 12, 2003
    #1
    1. Advertising

Want to reply to this thread or ask your own question?

It takes just 2 minutes to sign up (and it's free!). Just click the sign up button to choose a username and then you can ask your own questions on the forum.
Similar Threads
  1. Thomas Bell
    Replies:
    2
    Views:
    2,070
    Thomas Bell
    Nov 19, 2003
  2. Goldfinger
    Replies:
    2
    Views:
    902
    ronnie biggs
    Nov 22, 2003
  3. boney
    Replies:
    0
    Views:
    862
    boney
    Oct 28, 2007
  4. Lawrence D'Oliveiro
    Replies:
    15
    Views:
    909
    victor
    Aug 17, 2009
  5. bugalugs

    Re: live streaming Radio live

    bugalugs, Sep 7, 2011, in forum: NZ Computing
    Replies:
    0
    Views:
    798
    bugalugs
    Sep 7, 2011
Loading...

Share This Page