kb928843 install failure - The update.ver file is not correct

Discussion in 'Windows 64bit' started by =?Utf-8?B?QXJ0aHVyIE0u?=, Feb 16, 2007.

  1. Does anyone have any idea how to fix this?

    The installation of hotfix 928843 fails with permission denied error message
    in the event log and the following in KB928843.log:


    2.703: 2007/02/15 20:47:56.890 (local)
    2.703: c:\ca03c3c4ff2d4881eff7a8\update\update.exe (version 6.2.29.0)
    2.703: Hotfix started with following command line:
    3.984: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
    error 0x2
    3.984: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
    error 0x2
    3.984: DoInstallation: CleanPFR failed: 0x2
    4.016: SetProductTypes: InfProductBuildType=BuildType.IP
    4.016: SetAltOsLoaderPath: No section uses DirId 65701; done.
    4.078: DoInstallation: FetchSourceURL for
    c:\ca03c3c4ff2d4881eff7a8\update\update_SP1GDR.inf failed
    4.078: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
    0xe0000102
    4.109: BuildCabinetManifest: update.url absent
    4.125: Starting AnalyzeComponents
    4.125: AnalyzePhaseZero used 0 ticks
    4.125: OEM file scan used 0 ticks
    4.266: AnalyzePhaseOne: used 141 ticks
    4.266: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    4.266: AnalyzeComponents: Hotpatching is disabled.
    4.266: FindFirstFile c:\winxp\$hf_mig$\*.*
    4.313: KB928843 Setup encountered an error: The update.ver file is not
    correct.
    4.406: KB928843 Setup encountered an error: The update.ver file is not
    correct.
    4.484: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target
    file c:\winxp\syswow64\hhctrl.ocx has branch sp1qfe which is greater than
    branch for sp1gdr
    4.484: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target
    file c:\winxp\system32\dllcache\whhctrl.ocx has branch sp1qfe which is
    greater than branch for sp1gdr
    4.484: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target
    file c:\winxp\system32\hhctrl.ocx has branch sp1qfe which is greater than
    branch for sp1gdr
    4.500: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target
    file c:\winxp\system32\dllcache\hhctrl.ocx has branch sp1qfe which is greater
    than branch for sp1gdr
    4.500: AnalyzeForBranching used 16 ticks.
    4.500: AnalyzeComponents: Branch sp1gdr is not applicable to target
    workstation
    4.500: AnalyzeComponents used 375 ticks
    4.688: Inventory complete: ReturnStatus=61675, 610 ticks
    5.875: CreateUninstall = 1,Directory = C:\WINXP\$NtUninstallKB928843$
    5.875: Num Ticks for invent : 1797
    5.891: DoInstallation: Re-running Inventory.
    5.891: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
    0xe0000102
    5.891: BuildCabinetManifest: update.url absent
    5.891: Starting AnalyzeComponents
    5.891: AnalyzePhaseZero used 0 ticks
    5.891: OEM file scan used 0 ticks
    5.906: AnalyzePhaseOne: used 15 ticks
    5.906: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    5.906: AnalyzeComponents: Hotpatching is disabled.
    5.906: FindFirstFile c:\winxp\$hf_mig$\*.*
    5.906: KB928843 Setup encountered an error: The update.ver file is not
    correct.
    5.906: KB928843 Setup encountered an error: The update.ver file is not
    correct.
    5.906: AnalyzeForBranching used 0 ticks.
    5.906: AnalyzePhaseTwo used 0 ticks
    5.906: AnalyzePhaseThree used 0 ticks
    5.906: AnalyzePhaseFive used 0 ticks
    5.906: AnalyzePhaseSix used 0 ticks
    5.906: AnalyzeComponents used 15 ticks
    5.906: Downloading 0 files
    5.906: bPatchMode = FALSE
    5.906: Inventory complete: ReturnStatus=0, 15 ticks
    5.906: Num Ticks for invent : 15
    6.172: Allocation size of drive C: is 4096 bytes, free space = 118585090048
    bytes
    6.172: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
    6.172: Drive C: free 113091MB req: 5MB w/uninstall: NOT CALCULATED.
    6.172: CabinetBuild complete
    6.172: Num Ticks for Cabinet build : 266
    6.172: DynamicStrings section not defined or empty.
    6.172: FileInUse:: Detection disabled.
    7.172: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
    0xe0000102
    7.203: Num Ticks for Backup : 1031
    7.516: Num Ticks for creating uninst inf : 313
    7.516: Registering Uninstall Program for -> KB928843, KB928843 , 0x0
    7.516: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
    0xe0000102
    7.766: PFE2: Not avoiding Per File Exceptions.
    7.797: GetCatVersion: Failed to retrieve version information from
    C:\WINXP\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB928843.cat
    with error 0x57
    7.906: Copied file: C:\WINXP\system32\hhctrl.ocx
    8.063: Copied file: C:\WINXP\SysWOW64\hhctrl.ocx
    8.250: Copied file (delayed): C:\WINXP\SysWOW64\SET5.tmp
    8.250: Copied file: C:\WINXP\system32\DllCache\whhctrl.ocx
    8.281: Copied file: C:\WINXP\system32\DllCache\hhctrl.ocx
    8.391: DoInstallation: Installing assemblies with source root path:
    c:\ca03c3c4ff2d4881eff7a8\
    8.391: Num Ticks for Copying files : 875
    8.438: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
    ProductInstall.GlobalRegistryChanges.Install error: 0x5
    8.438: INF_REGISTRY Failed
    8.438: DoInstallation:DoRegistryUpdates failed
    8.469: Access is denied.
    11.000: Message displayed to the user: Access is denied.
    11.000: User Input: OK
    11.000: KB928843 installation did not complete.

    Select 'OK' to undo the changes that have been made.
    17.203: Message displayed to the user: KB928843 installation did not complete.

    Select 'OK' to undo the changes that have been made.
    17.203: User Input: OK
    17.203: Starting process:
    C:\WINXP\$NtUninstallKB928843$\spuninst\spuninst.exe /~ -u -z
    19.063: Software Update Rollback has completed with return code 0xbc2. This
    rollback requires a reboot.
    19.063: KB928843 installation did not complete.

    Windows XP Version 2003 has been partially updated and may not work properly.
    22.016: Message displayed to the user: KB928843 installation did not complete.

    Windows XP Version 2003 has been partially updated and may not work properly.
    22.016: User Input: OK
    22.016: Update.exe extended error code = 0x5
    22.016: Update.exe return code was masked to 0x643 for MSI custom action
    compliance.
    Shutdown Initiated in Self Extractor
    =?Utf-8?B?QXJ0aHVyIE0u?=, Feb 16, 2007
    #1
    1. Advertising

  2. Fixed the problem by reinstalling IE and re-running patch process.


    "Arthur M." wrote:

    > Does anyone have any idea how to fix this?
    >
    > The installation of hotfix 928843 fails with permission denied error message
    > in the event log and the following in KB928843.log:
    >
    >
    > 2.703: 2007/02/15 20:47:56.890 (local)
    > 2.703: c:\ca03c3c4ff2d4881eff7a8\update\update.exe (version 6.2.29.0)
    > 2.703: Hotfix started with following command line:
    > 3.984: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
    > error 0x2
    > 3.984: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
    > error 0x2
    > 3.984: DoInstallation: CleanPFR failed: 0x2
    > 4.016: SetProductTypes: InfProductBuildType=BuildType.IP
    > 4.016: SetAltOsLoaderPath: No section uses DirId 65701; done.
    > 4.078: DoInstallation: FetchSourceURL for
    > c:\ca03c3c4ff2d4881eff7a8\update\update_SP1GDR.inf failed
    > 4.078: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
    > 0xe0000102
    > 4.109: BuildCabinetManifest: update.url absent
    > 4.125: Starting AnalyzeComponents
    > 4.125: AnalyzePhaseZero used 0 ticks
    > 4.125: OEM file scan used 0 ticks
    > 4.266: AnalyzePhaseOne: used 141 ticks
    > 4.266: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    > 4.266: AnalyzeComponents: Hotpatching is disabled.
    > 4.266: FindFirstFile c:\winxp\$hf_mig$\*.*
    > 4.313: KB928843 Setup encountered an error: The update.ver file is not
    > correct.
    > 4.406: KB928843 Setup encountered an error: The update.ver file is not
    > correct.
    > 4.484: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target
    > file c:\winxp\syswow64\hhctrl.ocx has branch sp1qfe which is greater than
    > branch for sp1gdr
    > 4.484: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target
    > file c:\winxp\system32\dllcache\whhctrl.ocx has branch sp1qfe which is
    > greater than branch for sp1gdr
    > 4.484: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target
    > file c:\winxp\system32\hhctrl.ocx has branch sp1qfe which is greater than
    > branch for sp1gdr
    > 4.500: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target
    > file c:\winxp\system32\dllcache\hhctrl.ocx has branch sp1qfe which is greater
    > than branch for sp1gdr
    > 4.500: AnalyzeForBranching used 16 ticks.
    > 4.500: AnalyzeComponents: Branch sp1gdr is not applicable to target
    > workstation
    > 4.500: AnalyzeComponents used 375 ticks
    > 4.688: Inventory complete: ReturnStatus=61675, 610 ticks
    > 5.875: CreateUninstall = 1,Directory = C:\WINXP\$NtUninstallKB928843$
    > 5.875: Num Ticks for invent : 1797
    > 5.891: DoInstallation: Re-running Inventory.
    > 5.891: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
    > 0xe0000102
    > 5.891: BuildCabinetManifest: update.url absent
    > 5.891: Starting AnalyzeComponents
    > 5.891: AnalyzePhaseZero used 0 ticks
    > 5.891: OEM file scan used 0 ticks
    > 5.906: AnalyzePhaseOne: used 15 ticks
    > 5.906: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    > 5.906: AnalyzeComponents: Hotpatching is disabled.
    > 5.906: FindFirstFile c:\winxp\$hf_mig$\*.*
    > 5.906: KB928843 Setup encountered an error: The update.ver file is not
    > correct.
    > 5.906: KB928843 Setup encountered an error: The update.ver file is not
    > correct.
    > 5.906: AnalyzeForBranching used 0 ticks.
    > 5.906: AnalyzePhaseTwo used 0 ticks
    > 5.906: AnalyzePhaseThree used 0 ticks
    > 5.906: AnalyzePhaseFive used 0 ticks
    > 5.906: AnalyzePhaseSix used 0 ticks
    > 5.906: AnalyzeComponents used 15 ticks
    > 5.906: Downloading 0 files
    > 5.906: bPatchMode = FALSE
    > 5.906: Inventory complete: ReturnStatus=0, 15 ticks
    > 5.906: Num Ticks for invent : 15
    > 6.172: Allocation size of drive C: is 4096 bytes, free space = 118585090048
    > bytes
    > 6.172: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
    > 6.172: Drive C: free 113091MB req: 5MB w/uninstall: NOT CALCULATED.
    > 6.172: CabinetBuild complete
    > 6.172: Num Ticks for Cabinet build : 266
    > 6.172: DynamicStrings section not defined or empty.
    > 6.172: FileInUse:: Detection disabled.
    > 7.172: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
    > 0xe0000102
    > 7.203: Num Ticks for Backup : 1031
    > 7.516: Num Ticks for creating uninst inf : 313
    > 7.516: Registering Uninstall Program for -> KB928843, KB928843 , 0x0
    > 7.516: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
    > 0xe0000102
    > 7.766: PFE2: Not avoiding Per File Exceptions.
    > 7.797: GetCatVersion: Failed to retrieve version information from
    > C:\WINXP\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB928843.cat
    > with error 0x57
    > 7.906: Copied file: C:\WINXP\system32\hhctrl.ocx
    > 8.063: Copied file: C:\WINXP\SysWOW64\hhctrl.ocx
    > 8.250: Copied file (delayed): C:\WINXP\SysWOW64\SET5.tmp
    > 8.250: Copied file: C:\WINXP\system32\DllCache\whhctrl.ocx
    > 8.281: Copied file: C:\WINXP\system32\DllCache\hhctrl.ocx
    > 8.391: DoInstallation: Installing assemblies with source root path:
    > c:\ca03c3c4ff2d4881eff7a8\
    > 8.391: Num Ticks for Copying files : 875
    > 8.438: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
    > ProductInstall.GlobalRegistryChanges.Install error: 0x5
    > 8.438: INF_REGISTRY Failed
    > 8.438: DoInstallation:DoRegistryUpdates failed
    > 8.469: Access is denied.
    > 11.000: Message displayed to the user: Access is denied.
    > 11.000: User Input: OK
    > 11.000: KB928843 installation did not complete.
    >
    > Select 'OK' to undo the changes that have been made.
    > 17.203: Message displayed to the user: KB928843 installation did not complete.
    >
    > Select 'OK' to undo the changes that have been made.
    > 17.203: User Input: OK
    > 17.203: Starting process:
    > C:\WINXP\$NtUninstallKB928843$\spuninst\spuninst.exe /~ -u -z
    > 19.063: Software Update Rollback has completed with return code 0xbc2. This
    > rollback requires a reboot.
    > 19.063: KB928843 installation did not complete.
    >
    > Windows XP Version 2003 has been partially updated and may not work properly.
    > 22.016: Message displayed to the user: KB928843 installation did not complete.
    >
    > Windows XP Version 2003 has been partially updated and may not work properly.
    > 22.016: User Input: OK
    > 22.016: Update.exe extended error code = 0x5
    > 22.016: Update.exe return code was masked to 0x643 for MSI custom action
    > compliance.
    > Shutdown Initiated in Self Extractor
    =?Utf-8?B?QXJ0aHVyIE0u?=, Feb 16, 2007
    #2
    1. Advertising

  3. I am having the same problem. How do I go about reinstalling IE and
    re-running the patch process.

    "Arthur M." wrote:

    > Fixed the problem by reinstalling IE and re-running patch process.
    >
    >
    > "Arthur M." wrote:
    >
    > > Does anyone have any idea how to fix this?
    > >
    > > The installation of hotfix 928843 fails with permission denied error message
    > > in the event log and the following in KB928843.log:
    > >
    > >
    > > 2.703: 2007/02/15 20:47:56.890 (local)
    > > 2.703: c:\ca03c3c4ff2d4881eff7a8\update\update.exe (version 6.2.29.0)
    > > 2.703: Hotfix started with following command line:
    > > 3.984: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
    > > error 0x2
    > > 3.984: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
    > > error 0x2
    > > 3.984: DoInstallation: CleanPFR failed: 0x2
    > > 4.016: SetProductTypes: InfProductBuildType=BuildType.IP
    > > 4.016: SetAltOsLoaderPath: No section uses DirId 65701; done.
    > > 4.078: DoInstallation: FetchSourceURL for
    > > c:\ca03c3c4ff2d4881eff7a8\update\update_SP1GDR.inf failed
    > > 4.078: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
    > > 0xe0000102
    > > 4.109: BuildCabinetManifest: update.url absent
    > > 4.125: Starting AnalyzeComponents
    > > 4.125: AnalyzePhaseZero used 0 ticks
    > > 4.125: OEM file scan used 0 ticks
    > > 4.266: AnalyzePhaseOne: used 141 ticks
    > > 4.266: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    > > 4.266: AnalyzeComponents: Hotpatching is disabled.
    > > 4.266: FindFirstFile c:\winxp\$hf_mig$\*.*
    > > 4.313: KB928843 Setup encountered an error: The update.ver file is not
    > > correct.
    > > 4.406: KB928843 Setup encountered an error: The update.ver file is not
    > > correct.
    > > 4.484: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target
    > > file c:\winxp\syswow64\hhctrl.ocx has branch sp1qfe which is greater than
    > > branch for sp1gdr
    > > 4.484: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target
    > > file c:\winxp\system32\dllcache\whhctrl.ocx has branch sp1qfe which is
    > > greater than branch for sp1gdr
    > > 4.484: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target
    > > file c:\winxp\system32\hhctrl.ocx has branch sp1qfe which is greater than
    > > branch for sp1gdr
    > > 4.500: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target
    > > file c:\winxp\system32\dllcache\hhctrl.ocx has branch sp1qfe which is greater
    > > than branch for sp1gdr
    > > 4.500: AnalyzeForBranching used 16 ticks.
    > > 4.500: AnalyzeComponents: Branch sp1gdr is not applicable to target
    > > workstation
    > > 4.500: AnalyzeComponents used 375 ticks
    > > 4.688: Inventory complete: ReturnStatus=61675, 610 ticks
    > > 5.875: CreateUninstall = 1,Directory = C:\WINXP\$NtUninstallKB928843$
    > > 5.875: Num Ticks for invent : 1797
    > > 5.891: DoInstallation: Re-running Inventory.
    > > 5.891: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
    > > 0xe0000102
    > > 5.891: BuildCabinetManifest: update.url absent
    > > 5.891: Starting AnalyzeComponents
    > > 5.891: AnalyzePhaseZero used 0 ticks
    > > 5.891: OEM file scan used 0 ticks
    > > 5.906: AnalyzePhaseOne: used 15 ticks
    > > 5.906: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    > > 5.906: AnalyzeComponents: Hotpatching is disabled.
    > > 5.906: FindFirstFile c:\winxp\$hf_mig$\*.*
    > > 5.906: KB928843 Setup encountered an error: The update.ver file is not
    > > correct.
    > > 5.906: KB928843 Setup encountered an error: The update.ver file is not
    > > correct.
    > > 5.906: AnalyzeForBranching used 0 ticks.
    > > 5.906: AnalyzePhaseTwo used 0 ticks
    > > 5.906: AnalyzePhaseThree used 0 ticks
    > > 5.906: AnalyzePhaseFive used 0 ticks
    > > 5.906: AnalyzePhaseSix used 0 ticks
    > > 5.906: AnalyzeComponents used 15 ticks
    > > 5.906: Downloading 0 files
    > > 5.906: bPatchMode = FALSE
    > > 5.906: Inventory complete: ReturnStatus=0, 15 ticks
    > > 5.906: Num Ticks for invent : 15
    > > 6.172: Allocation size of drive C: is 4096 bytes, free space = 118585090048
    > > bytes
    > > 6.172: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
    > > 6.172: Drive C: free 113091MB req: 5MB w/uninstall: NOT CALCULATED.
    > > 6.172: CabinetBuild complete
    > > 6.172: Num Ticks for Cabinet build : 266
    > > 6.172: DynamicStrings section not defined or empty.
    > > 6.172: FileInUse:: Detection disabled.
    > > 7.172: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
    > > 0xe0000102
    > > 7.203: Num Ticks for Backup : 1031
    > > 7.516: Num Ticks for creating uninst inf : 313
    > > 7.516: Registering Uninstall Program for -> KB928843, KB928843 , 0x0
    > > 7.516: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
    > > 0xe0000102
    > > 7.766: PFE2: Not avoiding Per File Exceptions.
    > > 7.797: GetCatVersion: Failed to retrieve version information from
    > > C:\WINXP\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB928843.cat
    > > with error 0x57
    > > 7.906: Copied file: C:\WINXP\system32\hhctrl.ocx
    > > 8.063: Copied file: C:\WINXP\SysWOW64\hhctrl.ocx
    > > 8.250: Copied file (delayed): C:\WINXP\SysWOW64\SET5.tmp
    > > 8.250: Copied file: C:\WINXP\system32\DllCache\whhctrl.ocx
    > > 8.281: Copied file: C:\WINXP\system32\DllCache\hhctrl.ocx
    > > 8.391: DoInstallation: Installing assemblies with source root path:
    > > c:\ca03c3c4ff2d4881eff7a8\
    > > 8.391: Num Ticks for Copying files : 875
    > > 8.438: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
    > > ProductInstall.GlobalRegistryChanges.Install error: 0x5
    > > 8.438: INF_REGISTRY Failed
    > > 8.438: DoInstallation:DoRegistryUpdates failed
    > > 8.469: Access is denied.
    > > 11.000: Message displayed to the user: Access is denied.
    > > 11.000: User Input: OK
    > > 11.000: KB928843 installation did not complete.
    > >
    > > Select 'OK' to undo the changes that have been made.
    > > 17.203: Message displayed to the user: KB928843 installation did not complete.
    > >
    > > Select 'OK' to undo the changes that have been made.
    > > 17.203: User Input: OK
    > > 17.203: Starting process:
    > > C:\WINXP\$NtUninstallKB928843$\spuninst\spuninst.exe /~ -u -z
    > > 19.063: Software Update Rollback has completed with return code 0xbc2. This
    > > rollback requires a reboot.
    > > 19.063: KB928843 installation did not complete.
    > >
    > > Windows XP Version 2003 has been partially updated and may not work properly.
    > > 22.016: Message displayed to the user: KB928843 installation did not complete.
    > >
    > > Windows XP Version 2003 has been partially updated and may not work properly.
    > > 22.016: User Input: OK
    > > 22.016: Update.exe extended error code = 0x5
    > > 22.016: Update.exe return code was masked to 0x643 for MSI custom action
    > > compliance.
    > > Shutdown Initiated in Self Extractor
    =?Utf-8?B?TWF6ZXBwYWJvYg==?=, Feb 21, 2007
    #3
  4. download internet explorer 7 from microsoft. install it. I'm taking a guess
    that during installation it will tell you that it cant uninstall the previous
    version - just ignore it and move on.
    Once installed, it will ask you to restart - do that :)
    once it is up - install the patches. installation of windows desktop search
    also worked after this (which is something I have had problems).


    "Mazeppabob" wrote:

    > I am having the same problem. How do I go about reinstalling IE and
    > re-running the patch process.
    >
    > "Arthur M." wrote:
    >
    > > Fixed the problem by reinstalling IE and re-running patch process.
    > >
    > >
    > > "Arthur M." wrote:
    > >
    > > > Does anyone have any idea how to fix this?
    > > >
    > > > The installation of hotfix 928843 fails with permission denied error message
    > > > in the event log and the following in KB928843.log:
    > > >
    > > >
    > > > 2.703: 2007/02/15 20:47:56.890 (local)
    > > > 2.703: c:\ca03c3c4ff2d4881eff7a8\update\update.exe (version 6.2.29.0)
    > > > 2.703: Hotfix started with following command line:
    > > > 3.984: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with
    > > > error 0x2
    > > > 3.984: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with
    > > > error 0x2
    > > > 3.984: DoInstallation: CleanPFR failed: 0x2
    > > > 4.016: SetProductTypes: InfProductBuildType=BuildType.IP
    > > > 4.016: SetAltOsLoaderPath: No section uses DirId 65701; done.
    > > > 4.078: DoInstallation: FetchSourceURL for
    > > > c:\ca03c3c4ff2d4881eff7a8\update\update_SP1GDR.inf failed
    > > > 4.078: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
    > > > 0xe0000102
    > > > 4.109: BuildCabinetManifest: update.url absent
    > > > 4.125: Starting AnalyzeComponents
    > > > 4.125: AnalyzePhaseZero used 0 ticks
    > > > 4.125: OEM file scan used 0 ticks
    > > > 4.266: AnalyzePhaseOne: used 141 ticks
    > > > 4.266: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    > > > 4.266: AnalyzeComponents: Hotpatching is disabled.
    > > > 4.266: FindFirstFile c:\winxp\$hf_mig$\*.*
    > > > 4.313: KB928843 Setup encountered an error: The update.ver file is not
    > > > correct.
    > > > 4.406: KB928843 Setup encountered an error: The update.ver file is not
    > > > correct.
    > > > 4.484: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target
    > > > file c:\winxp\syswow64\hhctrl.ocx has branch sp1qfe which is greater than
    > > > branch for sp1gdr
    > > > 4.484: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target
    > > > file c:\winxp\system32\dllcache\whhctrl.ocx has branch sp1qfe which is
    > > > greater than branch for sp1gdr
    > > > 4.484: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target
    > > > file c:\winxp\system32\hhctrl.ocx has branch sp1qfe which is greater than
    > > > branch for sp1gdr
    > > > 4.500: AnalyzeForBranching: g_bRepeatInventory set to TRUE because target
    > > > file c:\winxp\system32\dllcache\hhctrl.ocx has branch sp1qfe which is greater
    > > > than branch for sp1gdr
    > > > 4.500: AnalyzeForBranching used 16 ticks.
    > > > 4.500: AnalyzeComponents: Branch sp1gdr is not applicable to target
    > > > workstation
    > > > 4.500: AnalyzeComponents used 375 ticks
    > > > 4.688: Inventory complete: ReturnStatus=61675, 610 ticks
    > > > 5.875: CreateUninstall = 1,Directory = C:\WINXP\$NtUninstallKB928843$
    > > > 5.875: Num Ticks for invent : 1797
    > > > 5.891: DoInstallation: Re-running Inventory.
    > > > 5.891: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
    > > > 0xe0000102
    > > > 5.891: BuildCabinetManifest: update.url absent
    > > > 5.891: Starting AnalyzeComponents
    > > > 5.891: AnalyzePhaseZero used 0 ticks
    > > > 5.891: OEM file scan used 0 ticks
    > > > 5.906: AnalyzePhaseOne: used 15 ticks
    > > > 5.906: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    > > > 5.906: AnalyzeComponents: Hotpatching is disabled.
    > > > 5.906: FindFirstFile c:\winxp\$hf_mig$\*.*
    > > > 5.906: KB928843 Setup encountered an error: The update.ver file is not
    > > > correct.
    > > > 5.906: KB928843 Setup encountered an error: The update.ver file is not
    > > > correct.
    > > > 5.906: AnalyzeForBranching used 0 ticks.
    > > > 5.906: AnalyzePhaseTwo used 0 ticks
    > > > 5.906: AnalyzePhaseThree used 0 ticks
    > > > 5.906: AnalyzePhaseFive used 0 ticks
    > > > 5.906: AnalyzePhaseSix used 0 ticks
    > > > 5.906: AnalyzeComponents used 15 ticks
    > > > 5.906: Downloading 0 files
    > > > 5.906: bPatchMode = FALSE
    > > > 5.906: Inventory complete: ReturnStatus=0, 15 ticks
    > > > 5.906: Num Ticks for invent : 15
    > > > 6.172: Allocation size of drive C: is 4096 bytes, free space = 118585090048
    > > > bytes
    > > > 6.172: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
    > > > 6.172: Drive C: free 113091MB req: 5MB w/uninstall: NOT CALCULATED.
    > > > 6.172: CabinetBuild complete
    > > > 6.172: Num Ticks for Cabinet build : 266
    > > > 6.172: DynamicStrings section not defined or empty.
    > > > 6.172: FileInUse:: Detection disabled.
    > > > 7.172: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
    > > > 0xe0000102
    > > > 7.203: Num Ticks for Backup : 1031
    > > > 7.516: Num Ticks for creating uninst inf : 313
    > > > 7.516: Registering Uninstall Program for -> KB928843, KB928843 , 0x0
    > > > 7.516: LoadFileQueues: UpdSpGetSourceFileLocation for hal.dll failed:
    > > > 0xe0000102
    > > > 7.766: PFE2: Not avoiding Per File Exceptions.
    > > > 7.797: GetCatVersion: Failed to retrieve version information from
    > > > C:\WINXP\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB928843.cat
    > > > with error 0x57
    > > > 7.906: Copied file: C:\WINXP\system32\hhctrl.ocx
    > > > 8.063: Copied file: C:\WINXP\SysWOW64\hhctrl.ocx
    > > > 8.250: Copied file (delayed): C:\WINXP\SysWOW64\SET5.tmp
    > > > 8.250: Copied file: C:\WINXP\system32\DllCache\whhctrl.ocx
    > > > 8.281: Copied file: C:\WINXP\system32\DllCache\hhctrl.ocx
    > > > 8.391: DoInstallation: Installing assemblies with source root path:
    > > > c:\ca03c3c4ff2d4881eff7a8\
    > > > 8.391: Num Ticks for Copying files : 875
    > > > 8.438: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
    > > > ProductInstall.GlobalRegistryChanges.Install error: 0x5
    > > > 8.438: INF_REGISTRY Failed
    > > > 8.438: DoInstallation:DoRegistryUpdates failed
    > > > 8.469: Access is denied.
    > > > 11.000: Message displayed to the user: Access is denied.
    > > > 11.000: User Input: OK
    > > > 11.000: KB928843 installation did not complete.
    > > >
    > > > Select 'OK' to undo the changes that have been made.
    > > > 17.203: Message displayed to the user: KB928843 installation did not complete.
    > > >
    > > > Select 'OK' to undo the changes that have been made.
    > > > 17.203: User Input: OK
    > > > 17.203: Starting process:
    > > > C:\WINXP\$NtUninstallKB928843$\spuninst\spuninst.exe /~ -u -z
    > > > 19.063: Software Update Rollback has completed with return code 0xbc2. This
    > > > rollback requires a reboot.
    > > > 19.063: KB928843 installation did not complete.
    > > >
    > > > Windows XP Version 2003 has been partially updated and may not work properly.
    > > > 22.016: Message displayed to the user: KB928843 installation did not complete.
    > > >
    > > > Windows XP Version 2003 has been partially updated and may not work properly.
    > > > 22.016: User Input: OK
    > > > 22.016: Update.exe extended error code = 0x5
    > > > 22.016: Update.exe return code was masked to 0x643 for MSI custom action
    > > > compliance.
    > > > Shutdown Initiated in Self Extractor
    =?Utf-8?B?QXJ0aHVyIE0u?=, Feb 21, 2007
    #4
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