KB896358 Update Apply (Install) Error

Discussion in 'Windows 64bit' started by =?Utf-8?B?ZXRoZXJ3aXo=?=, Jul 16, 2005.

  1. I get an error when installing the KB896358 update in 64-bit XP Pro.

    Has anyone else gotten this problem and if so can (how) did you fix it.

    Thanks
    _*_Dave
     
    =?Utf-8?B?ZXRoZXJ3aXo=?=, Jul 16, 2005
    #1
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  2. Did you download it and try again and also ensure there are no open programs
    during the install? Also restart the system and try again.
    --
    Andre
    Extended64 | http://www.extended64.com
    Blog | http://www.extended64.com/blogs/andre
    http://spaces.msn.com/members/adacosta
    FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

    "etherwiz" <> wrote in message
    news:...
    >I get an error when installing the KB896358 update in 64-bit XP Pro.
    >
    > Has anyone else gotten this problem and if so can (how) did you fix it.
    >
    > Thanks
    > _*_Dave
     
    Andre Da Costa [Extended64], Jul 16, 2005
    #2
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  3. =?Utf-8?B?ZXRoZXJ3aXo=?=

    Rick Guest

    Just what error did you get?

    Did you get the right version for x64?

    There are at least 3 different version:
    1 for XP 32 bit
    1 for Itanium
    1 for x64


    etherwiz wrote:
    > I get an error when installing the KB896358 update in 64-bit XP Pro.
    >
    > Has anyone else gotten this problem and if so can (how) did you fix it.
    >
    > Thanks
    > _*_Dave
     
    Rick, Jul 16, 2005
    #3
  4. Thanks for your reply !
    Iam am sorry I am so late getting back to you, here is there error sumary:
    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 7/17/2005
    Time: 11:35:13 PM
    User: N/A
    Computer: SERVERMINE
    Description:
    Faulting application update.exe, version 0.0.0.0, faulting module
    update.exe, version 0.0.0.0, fault address 0x0000000000074dc0.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 75 70 64 ure upd
    0018: 61 74 65 2e 65 78 65 20 ate.exe
    0020: 30 2e 30 2e 30 2e 30 20 0.0.0.0
    0028: 69 6e 20 75 70 64 61 74 in updat
    0030: 65 2e 65 78 65 20 30 2e e.exe 0.
    0038: 30 2e 30 2e 30 20 61 74 0.0.0 at
    0040: 20 6f 66 66 73 65 74 20 offset
    0048: 30 30 30 30 30 30 30 30 00000000
    0050: 30 30 30 37 34 64 63 30 00074dc0
    0058: 0d 0a ..

    I hope you can get something out of that!
    ----------------------------------------------------------------
    There is one other thing about this machine
    From the BIOS I select the Drive it boots from, either XP Pro (SP2) or XP
    Pro 64-Bit. Although this error occurs on only on the 64-Bit system.

    Both systems have a common problem. I have a Zip 750 on this, as well as a
    Mirrowed Serial Drive (which the 64-Bit XP Pro is on) and an IDE Drive
    (which the 32-Bit XP Pro is on). Everything worked fine untill I added an
    extra drive on the serial (to be used for comon storage between the two, as
    well as shared on my LAN), and then although the driver loaded is ZIP750
    drive from Microsoft, it is not rec'ed as a Zp750 drive (simply removable
    storage) and although Operating Normmal (by the Properties) it will not read
    zips read by other computers and also read by this machine before I added the
    extra serial drive.

    I also have a multi-card reader (think cards that go in digital cameras), a
    13 in one reader, which also worked in both systems before I added that last
    serial drive. This now occasionally works (almost all the time in the 32-Bit
    sytem) but in EXPLORER the drive letters go on the "Fluke". By this I mean
    the drive letters for the 13-in-one (G thru J) disapear and cards inserted
    are not read when that happens. The letters "magically" reappear at random
    (one at a time. slowly rearanging my Explore Screen) and are once again
    readable.

    The AutoPlay window pops up constantly in both systems, but far more in the
    64-Bit.

    I need to get this system working right as soon as possible.

    Thanks Again,
    _*_Dave

    "Rick" wrote:

    > Just what error did you get?
    >
    > Did you get the right version for x64?
    >
    > There are at least 3 different version:
    > 1 for XP 32 bit
    > 1 for Itanium
    > 1 for x64
    >
    >
    > etherwiz wrote:
    > > I get an error when installing the KB896358 update in 64-bit XP Pro.
    > >
    > > Has anyone else gotten this problem and if so can (how) did you fix it.
    > >
    > > Thanks
    > > _*_Dave

    >
     
    =?Utf-8?B?ZXRoZXJ3aXo=?=, Jul 18, 2005
    #4
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