Intermittent Wireless Connectivity Issues

Discussion in 'Wireless Networking' started by =?Utf-8?B?TmF2aW4gTXVzYWxnYXZrYXI=?=, Aug 11, 2006.

  1. We are a Medium sized business ( Mostly running Win 2000 and Win XP sp2) .
    We have deployed a combination of Linksys Wireless cards WMP54G ( PCI
    Adapter) and WUSB54G ( USB) Cards on our user machines .

    Drivers for the above cards are upto date .

    We use CISCO Wireless Controllers , 4400 Series , With that we have deployed
    11 AP thru out our office

    NEtwork mode - Infrastructure
    Security WPA-Personal (TKIP)
    Our SSID are in NON Broadcast mode
    NO MAC filtering

    With the above said , ever since we have deployed wireless to our corporate
    users , we have been experiencing intermittent connectivity drop issues the
    following messages are logged in the event manager

    Your computer was not able to renew its address from the network (from the
    DHCP Server) for the Network Card with network address 001217920252. The
    following error occured:
    The semaphore timeout period has expired. . Your computer will continue to
    try and obtain an address on its own from the network address (DHCP) server.

    The system detected that network adapter Linksys Wireless-G PCI Adapter was
    connected to the network, and has initiated normal operation over the network
    adapter.

    Your computer was not able to renew its address from the network (from the
    DHCP Server) for the Network Card with network address 001217920252. The
    following error occured:
    The semaphore timeout period has expired. . Your computer will continue to
    try and obtain an address on its own from the network address (DHCP) server.

    The system detected that network adapter Linksys Wireless-G PCI Adapter was
    connected to the network, and has initiated normal operation over the network
    adapter.

    The server could not bind to the transport
    \Device\NetBT_Tcpip_{BEF2EDB1-141C-47B2-BAC1-8033C1B37F9A}.

    Your computer was unable to automatically configure the IP parameters for
    the Network Card with the network address 001217920252. The following error
    occurred during configuration: The parameter is incorrect. .

    The browser has forced an election on network
    \Device\NetBT_Tcpip_{BEF2EDB1-141C-47B2-BAC1-8033C1B37F9A} because a master
    browser was stopped.


    We have tried all possible means to debug the issue , but no resolution as
    yet .

    Any insights would be helpful.

    Thanks . Navin Musalgavkar
     
    =?Utf-8?B?TmF2aW4gTXVzYWxnYXZrYXI=?=, Aug 11, 2006
    #1
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  2. "Navin Musalgavkar" <Navin > wrote in
    message news:...
    > We are a Medium sized business ( Mostly running Win 2000 and Win XP sp2)
    > .
    > We have deployed a combination of Linksys Wireless cards WMP54G ( PCI
    > Adapter) and WUSB54G ( USB) Cards on our user machines .
    >


    Two things:

    1) Did you check that the channel your router uses isn't in use nearby or
    that any other wi-fi at all is in use? BTW, you mentioned no MAC filtering.
    I would filter were I you.

    2) Interference sources. Checked for them?

    Now assuming you have checked both and no problems arise from those, then
    welcome to wi-fi. Intermitted drops are actually quite normal.

    One last thing - check out what sort of stuff is in the walls. The aluminium
    coated stuff they put in walls really creates a large problem with wi-fi. So
    do high voltage power lines and hospitals nearby.
     
    Diamontina Cocktail, Aug 13, 2006
    #2
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  3. "Diamontina Cocktail" wrote:

    >
    > "Navin Musalgavkar" <Navin > wrote in
    > message news:...
    > > We are a Medium sized business ( Mostly running Win 2000 and Win XP sp2)
    > > .
    > > We have deployed a combination of Linksys Wireless cards WMP54G ( PCI
    > > Adapter) and WUSB54G ( USB) Cards on our user machines .
    > >

    >
    > Two things:
    >
    > 1) Did you check that the channel your router uses isn't in use nearby or
    > that any other wi-fi at all is in use? BTW, you mentioned no MAC filtering.
    > I would filter were I you.
    >
    > 2) Interference sources. Checked for them?
    >
    > Now assuming you have checked both and no problems arise from those, then
    > welcome to wi-fi. Intermitted drops are actually quite normal.
    >
    > One last thing - check out what sort of stuff is in the walls. The aluminium
    > coated stuff they put in walls really creates a large problem with wi-fi. So
    > do high voltage power lines and hospitals nearby.
    >
    >
    >



    #1:- We use Channel 1 , 6 and 11 . Have 3 floors in the building , so SSID
    for each floor and with a specific channel

    For example WIFI-SECURE-FLR1 - Uses channel 1 ( has 3 AP's)

    For example WIFI-SECURE-FLR2 - Uses channel 3 ( has 4 AP's)

    For example WIFI-SECURE-FLR3 - Uses channel 4 ( has 4 AP's)


    We would try mac Filtering and post a reply back , will take us days to get
    this info as we have more than 400 ( Combination of desktops and laptops ) .
    This connectivity drop problem as of now is restricted to the desktop users
    using the PCI and USB adapters.

    #2 :- have 2 microwaves in the building , but these are restricted to the
    Kitchen areas which are far off from the AP .
    Have used spectrum analyzer to check out the AP distribution patterns . ALL
    AP's have a distance of atleast 25 feet between them , and their signals
    overlap on the edge of the broadcast spectrum .


    #3:- As any building the usual stuff is present , we have checked it for any
    attenuation issues , none found so far .


    To solve this issue we have been investigating the following

    a> Are our AP's Overloaded at some certian intervals

    b> We have 11 AP's thru out these 3 floors , Are they capable enough to
    handle 400 + users . What should be a the # of people/ Machines per AP

    c> is there a radio saturation caused by these AP's

    d> As of now we only use the b and g radio's , Should we try the A radios ,
    All our laptops do support a ?

    e> Should we try creating wireless zones in short assiging a particular AP
    to a fixed set of people ?.


    To test our theories out we did set a Linksys wireless Access point , WPA
    etc. etc.
    and configured about 6 -7 people to use only that AP and nothing else .
    During this test we found that those desktops ( PCI and USB) did not drop
    their connections .But the only problem we discovered during this test was
    the Linksys router interfered with our other AP's in the building and caused
    a dead spot .Perhaps the the layout for this was an issue and we moved it to
    a farthest spot in our building Problem disappeared Thats how we started
    going the zone route ( #e) .

    let me know if more details are needed .
     
    =?Utf-8?B?TmF2aW4gTXVzYWxnYXZrYXI=?=, Aug 14, 2006
    #3
  4. "Navin Musalgavkar" <> wrote in
    message news:...
    >
    > To solve this issue we have been investigating the following
    >
    > a> Are our AP's Overloaded at some certian intervals
    >


    If so, you need smart bridging.

    > b> We have 11 AP's thru out these 3 floors , Are they capable enough to
    > handle 400 + users . What should be a the # of people/ Machines per AP
    >


    What is the machinery used?

    > c> is there a radio saturation caused by these AP's
    >


    Possible.

    > d> As of now we only use the b and g radio's , Should we try the A radios
    > ,
    > All our laptops do support a ?
    >


    They should but of note, today I was exposed to a wi-fi network to be set up
    amongst only a few users in one building, separated from any others. It
    should have been an easy install but it took longer than expected. The
    D-Link router worked amongst the users with cards for their laptops but it
    didnt register at all on my PDA. My PDA only does A and B and the router was
    set to auto and said it would do any speed. It clearly didnt. So, though I
    reported it as a faulty unit, the company seemed disinclined to do anything
    about it as "it works for them doesnt it?". I had to answer "for now".

    > e> Should we try creating wireless zones in short assiging a particular AP
    > to a fixed set of people ?.
    >


    That would be my move, yes. It depends on the equipment you are using of
    course and you can smart bridge them as needed.

    >
    > To test our theories out we did set a Linksys wireless Access point , WPA
    > etc. etc.
    > and configured about 6 -7 people to use only that AP and nothing else .
    > During this test we found that those desktops ( PCI and USB) did not drop
    > their connections .But the only problem we discovered during this test was
    > the Linksys router interfered with our other AP's in the building and
    > caused
    > a dead spot .Perhaps the the layout for this was an issue and we moved it
    > to
    > a farthest spot in our building Problem disappeared Thats how we started
    > going the zone route ( #e) .
    >
    > let me know if more details are needed .
    >


    One thing you haven't considered - or at least it wasn't mentioned in case
    you have thought about it - is using better aerials. You can buy stuff
    designed to work in particular ways and people even home-make stuff like
    that. You may consider this.

    Oh and one more thing - you may consider dropping the output power on all
    APs to 50% and see what you get. If they reach the users but not each other,
    the result may be what you are looking for.
     
    Diamontina Cocktail, Aug 16, 2006
    #4
  5. Tried all the steps listed above , No Success so far .
    Now getting CISCO and Linksys into a meeting to hash this out .
    Will post more details later
     
    =?Utf-8?B?TmF2aW4gTXVzYWxnYXZrYXI=?=, Aug 22, 2006
    #5
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