Installation issues

Discussion in 'Windows 64bit' started by Bank Techie, Jun 11, 2009.

  1. Bank Techie

    Bank Techie Guest

    My workplace has a PC with an OEM Version of Windows XP installed. The
    software wasn't activated and somebody removed the key, so we purchased a new
    XP Pro Full Version with SP2 to install and correct the issues. Because of
    the situation, we can't log in to Windows at all on this machine. I want to
    install the new XP Pro, but get an error when I boot up the PC with the
    software in the disk drive. Any advice? I would be totally happy to
    reformat this thing and start from scratch if anybody has tips for that
    process. Thanks!
     
    Bank Techie, Jun 11, 2009
    #1
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  2. Bank Techie

    Carlos Guest

    Hi,
    I think your OS is Windows XP 32-bit and this NG deals exclusively with
    64-bit OSs.
    Please post in the proper NG if you are a "32-bit man".
    Try to describe your problem more precisely your issue.
    What is the meaning of "get an error when I boot up the PC with the software
    in the disk drive".
    What is the error message? Does it happen during the installation or after
    the OS is installed? What disk (Optical or hard disk)?
    Best of luck.
    Carlos

    "Bank Techie" wrote:

    > My workplace has a PC with an OEM Version of Windows XP installed. The
    > software wasn't activated and somebody removed the key, so we purchased a new
    > XP Pro Full Version with SP2 to install and correct the issues. Because of
    > the situation, we can't log in to Windows at all on this machine. I want to
    > install the new XP Pro, but get an error when I boot up the PC with the
    > software in the disk drive. Any advice? I would be totally happy to
    > reformat this thing and start from scratch if anybody has tips for that
    > process. Thanks!
     
    Carlos, Jun 11, 2009
    #2
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  3. Bank Techie

    Bank Techie Guest

    Thank you. I will check on the 32-bit vs 64-bit question first. I will also
    write down the specific error and try to post in the correct area, if this
    isn't it. I'm not sure how to tell if it's the optical or hard disk.

    "Carlos" wrote:

    > Hi,
    > I think your OS is Windows XP 32-bit and this NG deals exclusively with
    > 64-bit OSs.
    > Please post in the proper NG if you are a "32-bit man".
    > Try to describe your problem more precisely your issue.
    > What is the meaning of "get an error when I boot up the PC with the software
    > in the disk drive".
    > What is the error message? Does it happen during the installation or after
    > the OS is installed? What disk (Optical or hard disk)?
    > Best of luck.
    > Carlos
    >
    > "Bank Techie" wrote:
    >
    > > My workplace has a PC with an OEM Version of Windows XP installed. The
    > > software wasn't activated and somebody removed the key, so we purchased a new
    > > XP Pro Full Version with SP2 to install and correct the issues. Because of
    > > the situation, we can't log in to Windows at all on this machine. I want to
    > > install the new XP Pro, but get an error when I boot up the PC with the
    > > software in the disk drive. Any advice? I would be totally happy to
    > > reformat this thing and start from scratch if anybody has tips for that
    > > process. Thanks!
     
    Bank Techie, Jun 11, 2009
    #3
  4. Bank Techie

    Carlos Guest

    Not a rule of thumb, but optical (CD or DVD) would give a "read error".
    Hard disk failure could be write or read error.
    Carlos

    "Bank Techie" wrote:

    > Thank you. I will check on the 32-bit vs 64-bit question first. I will also
    > write down the specific error and try to post in the correct area, if this
    > isn't it. I'm not sure how to tell if it's the optical or hard disk.
    >
    > "Carlos" wrote:
    >
    > > Hi,
    > > I think your OS is Windows XP 32-bit and this NG deals exclusively with
    > > 64-bit OSs.
    > > Please post in the proper NG if you are a "32-bit man".
    > > Try to describe your problem more precisely your issue.
    > > What is the meaning of "get an error when I boot up the PC with the software
    > > in the disk drive".
    > > What is the error message? Does it happen during the installation or after
    > > the OS is installed? What disk (Optical or hard disk)?
    > > Best of luck.
    > > Carlos
    > >
    > > "Bank Techie" wrote:
    > >
    > > > My workplace has a PC with an OEM Version of Windows XP installed. The
    > > > software wasn't activated and somebody removed the key, so we purchased a new
    > > > XP Pro Full Version with SP2 to install and correct the issues. Because of
    > > > the situation, we can't log in to Windows at all on this machine. I want to
    > > > install the new XP Pro, but get an error when I boot up the PC with the
    > > > software in the disk drive. Any advice? I would be totally happy to
    > > > reformat this thing and start from scratch if anybody has tips for that
    > > > process. Thanks!
     
    Carlos, Jun 11, 2009
    #4
  5. Bank Techie

    Bank Techie Guest

    Carlos,

    I did start a post under the XP Pro general area..... so didn't know if I
    should respond here as well or not....

    However, with the Windows software disc in the PC and the BIOS set to boot
    from CR-ROM first, windows setup begins, goes through loading drivers, and
    says it is "starting windows". Then I get the stop error: 0x0000007B
    (0xF78D2525, 0xC0000034, 0x00000000, 0x00000000). Sadly, I have no idea what
    that means.

    "Carlos" wrote:

    > Not a rule of thumb, but optical (CD or DVD) would give a "read error".
    > Hard disk failure could be write or read error.
    > Carlos
    >
    > "Bank Techie" wrote:
    >
    > > Thank you. I will check on the 32-bit vs 64-bit question first. I will also
    > > write down the specific error and try to post in the correct area, if this
    > > isn't it. I'm not sure how to tell if it's the optical or hard disk.
    > >
    > > "Carlos" wrote:
    > >
    > > > Hi,
    > > > I think your OS is Windows XP 32-bit and this NG deals exclusively with
    > > > 64-bit OSs.
    > > > Please post in the proper NG if you are a "32-bit man".
    > > > Try to describe your problem more precisely your issue.
    > > > What is the meaning of "get an error when I boot up the PC with the software
    > > > in the disk drive".
    > > > What is the error message? Does it happen during the installation or after
    > > > the OS is installed? What disk (Optical or hard disk)?
    > > > Best of luck.
    > > > Carlos
    > > >
    > > > "Bank Techie" wrote:
    > > >
    > > > > My workplace has a PC with an OEM Version of Windows XP installed. The
    > > > > software wasn't activated and somebody removed the key, so we purchased a new
    > > > > XP Pro Full Version with SP2 to install and correct the issues. Because of
    > > > > the situation, we can't log in to Windows at all on this machine. I want to
    > > > > install the new XP Pro, but get an error when I boot up the PC with the
    > > > > software in the disk drive. Any advice? I would be totally happy to
    > > > > reformat this thing and start from scratch if anybody has tips for that
    > > > > process. Thanks!
     
    Bank Techie, Jun 11, 2009
    #5
  6. The 0x0000007B means a driver is missing or corrupted for the hard drive
    controller. This also means the computer is trying to boot from the
    hard drive and not from the CD drive.

    To boot from the CD drive you will have to make the computer boot from
    it. When the computer starts up is there a prompt to boot from the CD?
    If so press any key. If not you will need to get into the BIOS a set
    the CD drive as the 1st boot device.



    Bank Techie wrote:
    > Carlos,
    >
    > I did start a post under the XP Pro general area..... so didn't know if I
    > should respond here as well or not....
    >
    > However, with the Windows software disc in the PC and the BIOS set to boot
    > from CR-ROM first, windows setup begins, goes through loading drivers, and
    > says it is "starting windows". Then I get the stop error: 0x0000007B
    > (0xF78D2525, 0xC0000034, 0x00000000, 0x00000000). Sadly, I have no idea what
    > that means.
    >
    > "Carlos" wrote:
    >
    >> Not a rule of thumb, but optical (CD or DVD) would give a "read error".
    >> Hard disk failure could be write or read error.
    >> Carlos
    >>
    >> "Bank Techie" wrote:
    >>
    >>> Thank you. I will check on the 32-bit vs 64-bit question first. I will also
    >>> write down the specific error and try to post in the correct area, if this
    >>> isn't it. I'm not sure how to tell if it's the optical or hard disk.
    >>>
    >>> "Carlos" wrote:
    >>>
    >>>> Hi,
    >>>> I think your OS is Windows XP 32-bit and this NG deals exclusively with
    >>>> 64-bit OSs.
    >>>> Please post in the proper NG if you are a "32-bit man".
    >>>> Try to describe your problem more precisely your issue.
    >>>> What is the meaning of "get an error when I boot up the PC with the software
    >>>> in the disk drive".
    >>>> What is the error message? Does it happen during the installation or after
    >>>> the OS is installed? What disk (Optical or hard disk)?
    >>>> Best of luck.
    >>>> Carlos
    >>>>
    >>>> "Bank Techie" wrote:
    >>>>
    >>>>> My workplace has a PC with an OEM Version of Windows XP installed. The
    >>>>> software wasn't activated and somebody removed the key, so we purchased a new
    >>>>> XP Pro Full Version with SP2 to install and correct the issues. Because of
    >>>>> the situation, we can't log in to Windows at all on this machine. I want to
    >>>>> install the new XP Pro, but get an error when I boot up the PC with the
    >>>>> software in the disk drive. Any advice? I would be totally happy to
    >>>>> reformat this thing and start from scratch if anybody has tips for that
    >>>>> process. Thanks!
     
    Bobby Johnson, Jun 11, 2009
    #6
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