HP DVD moviewriter dc3000 / XP / Showbiz Crashing

Discussion in 'DVD Video' started by Bob Brown, Oct 24, 2003.

  1. Bob Brown

    Bob Brown Guest

    I'm having a problem with the Showbiz software that came bundled with the HP
    DVD moviewriter dc3000.
    Showbiz is crashing when I try to put transitions into a video. I get a
    message from XP that says something like "Showbiz has encounterer a problem
    and must close".

    I called HP but got no resolution after talking to 4 reps for a total of
    about 4 hours over 4 days.

    I called Arcsoft tech support and was told they were aware of the problem
    and were making a fix. I believe he said is was just an XP problem.

    Other that this problem, the DVD works great and the Showbiz software seems
    pretty good too. I have to fool around with it a little more to get a good
    feel for how good it is.
     
    Bob Brown, Oct 24, 2003
    #1
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