How can you run the Recovery Console on a DELL?

Discussion in 'A+ Certification' started by Tony, Jun 24, 2004.

  1. Tony

    Tony Guest

    I am baffled. Every Dell that comes into my shop that needs to be repaired in the recovery console,
    cannot be fixed because you need to know the administrator password. When I ask the customer what it
    is, they have no idea because they did not create the administrator password. When I call Dell, they
    say they have no idea what the password is set to at the factory. I tried using no password, admin,
    pw. password, nothing works. In essence, I imagine that no one can run the recovery console on a
    Dell. Is this correct??

    Tony
    Tony, Jun 24, 2004
    #1
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