Help New PC with Bugs

Discussion in 'Computer Support' started by tigercat, Feb 9, 2006.

  1. tigercat

    tigercat Guest

    I had a PC built for me; it's an Intel P4, 1.28 GhZ, with two Seagate drives
    300 Gig and 160 Gig, 1 Gig RAM, running Win XP Pro.

    Ever since I got the PC, the following programs crash periodically (not all
    the time, just more than enough for a new PC):

    Internet Explorer, Firefox, Explorer

    Also, everytime I do a Windows Update it screws up my system and after the
    updates complete, I can no longer "create a new folder" anywhere on my PC.

    I also cannot download Mircosoft AntiSpyware as my O/S fails the MS
    validation (due to my O/S being a Value Licensed version, something that the
    guy who built my PC said he'd resolve).

    I was told by this PC guy that when he installed Corel and than uninstalled
    it and installed MS Office 2003, and got some weird error messages (which he
    thinks may be causing some of the problems now).

    When I look at the Error Logs in System Management there's a mess of
    Warnings and Errors that also trouble me for such a new system.

    Anyway, I was wondering if anyone had any ideas about what may be causing
    the bulk of my PC issues, especially not being able to create a New Folder
    after running and installing Windows Updates?

    Any help is appreciated.

    Thanks.
     
    tigercat, Feb 9, 2006
    #1
    1. Advertising

  2. tigercat

    Special Ed Guest

    "tigercat" <> wrote in message
    news:...
    >I had a PC built for me; it's an Intel P4, 1.28 GhZ, with two Seagate
    >drives 300 Gig and 160 Gig, 1 Gig RAM, running Win XP Pro.
    >
    > Ever since I got the PC, the following programs crash periodically (not
    > all the time, just more than enough for a new PC):
    >
    > Internet Explorer, Firefox, Explorer
    >
    > Also, everytime I do a Windows Update it screws up my system and after the
    > updates complete, I can no longer "create a new folder" anywhere on my PC.
    >
    > I also cannot download Mircosoft AntiSpyware as my O/S fails the MS
    > validation (due to my O/S being a Value Licensed version, something that
    > the guy who built my PC said he'd resolve).
    >
    > I was told by this PC guy that when he installed Corel and than
    > uninstalled it and installed MS Office 2003, and got some weird error
    > messages (which he thinks may be causing some of the problems now).
    >
    > When I look at the Error Logs in System Management there's a mess of
    > Warnings and Errors that also trouble me for such a new system.
    >
    > Anyway, I was wondering if anyone had any ideas about what may be causing
    > the bulk of my PC issues, especially not being able to create a New Folder
    > after running and installing Windows Updates?
    >
    > Any help is appreciated.
    >
    > Thanks.



    Why ever did you put such a slow processor into a box with all that RAM and
    HD space?

    Not sure what a "value" license for Windows is-- but it sounds like you need
    a reformat/reinstall with a valid license number. If you paid by cash or
    check, you're probably screwed-- but if you paid by credit card, I'd dispute
    the charge to the card issuer, have them issue a charge back and tell the
    seller-- no stable operating system, no sale!!

    Edw.
     
    Special Ed, Feb 9, 2006
    #2
    1. Advertising

  3. tigercat

    Noel Paton Guest

    "tigercat" <> wrote in message
    news:...
    >I had a PC built for me; it's an Intel P4, 1.28 GhZ, with two Seagate
    >drives 300 Gig and 160 Gig, 1 Gig RAM, running Win XP Pro.
    >
    > Ever since I got the PC, the following programs crash periodically (not
    > all the time, just more than enough for a new PC):
    >
    > Internet Explorer, Firefox, Explorer
    >
    > Also, everytime I do a Windows Update it screws up my system and after the
    > updates complete, I can no longer "create a new folder" anywhere on my PC.
    >
    > I also cannot download Mircosoft AntiSpyware as my O/S fails the MS
    > validation (due to my O/S being a Value Licensed version, something that
    > the guy who built my PC said he'd resolve).
    >
    > I was told by this PC guy that when he installed Corel and than
    > uninstalled it and installed MS Office 2003, and got some weird error
    > messages (which he thinks may be causing some of the problems now).
    >
    > When I look at the Error Logs in System Management there's a mess of
    > Warnings and Errors that also trouble me for such a new system.
    >
    > Anyway, I was wondering if anyone had any ideas about what may be causing
    > the bulk of my PC issues, especially not being able to create a New Folder
    > after running and installing Windows Updates?
    >
    > Any help is appreciated.
    >



    Since the guy who sold you the PC obviously sold it with a pirated copy of
    the OS installed, I suggest that you take up the matter with him - via
    either or
    http://www.microsoft.com/resources/howtotell/uk/default.mspx and
    https://www.microsoft.com/resources/howtotell/en/reports/report.aspx, or via
    the police or trading standards people in your area. In some parts of the
    world, people reporting pirated software, reading to a prosecution, are
    'rewarded' by MS - with a legal copy of the software they reported.

    The software problem probably arises because your Windows XP is still at the
    'Gold' state - because the pirated versions cannot be upgraded to SP2
    without spoofing a new Product key and ID, and the mismatch is then apparent
    to the validation tester (hence the failure of the WGA tool)
    Otherwise, I'd suspect a hardware problem - probably RAM mismatch or
    failure - download DocMemory from www.simmtester.com and create the boot
    disk. Use this to boot the PC, and run the test overnight to check the RAM
    thoroughly.
    See what it reports.


    --
    Noel Paton (MS-MVP 2002-2006, Windows)

    Nil Carborundum Illegitemi
    http://www.crashfixpc.com/millsrpch.htm

    http://tinyurl.com/6oztj

    Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
     
    Noel Paton, Feb 9, 2006
    #3
  4. tigercat

    tigercat Guest

    "Special Ed" <ed@spl-edu> wrote in message
    news:...
    > "tigercat" <> wrote in message
    > news:...
    >>I had a PC built for me; it's an Intel P4, 1.28 GhZ, with two Seagate
    >>drives 300 Gig and 160 Gig, 1 Gig RAM, running Win XP Pro.
    >>
    >> Ever since I got the PC, the following programs crash periodically (not
    >> all the time, just more than enough for a new PC):
    >>
    >> Internet Explorer, Firefox, Explorer
    >>
    >> Also, everytime I do a Windows Update it screws up my system and after
    >> the updates complete, I can no longer "create a new folder" anywhere on
    >> my PC.
    >>
    >> I also cannot download Mircosoft AntiSpyware as my O/S fails the MS
    >> validation (due to my O/S being a Value Licensed version, something that
    >> the guy who built my PC said he'd resolve).
    >>
    >> I was told by this PC guy that when he installed Corel and than
    >> uninstalled it and installed MS Office 2003, and got some weird error
    >> messages (which he thinks may be causing some of the problems now).
    >>
    >> When I look at the Error Logs in System Management there's a mess of
    >> Warnings and Errors that also trouble me for such a new system.
    >>
    >> Anyway, I was wondering if anyone had any ideas about what may be causing
    >> the bulk of my PC issues, especially not being able to create a New
    >> Folder after running and installing Windows Updates?
    >>
    >> Any help is appreciated.
    >>
    >> Thanks.

    >
    >
    > Why ever did you put such a slow processor into a box with all that RAM
    > and HD space?
    >
    > Not sure what a "value" license for Windows is-- but it sounds like you
    > need a reformat/reinstall with a valid license number. If you paid by cash
    > or check, you're probably screwed-- but if you paid by credit card, I'd
    > dispute the charge to the card issuer, have them issue a charge back and
    > tell the seller-- no stable operating system, no sale!!
    >
    > Edw.




    well, he's coming over saturday morning to reformat the drive and
    uninstall/reinstall the O/S.

    i'm going to tell him that i want a different CD version of the O/S he
    installed the first time.

    what speed processor would you have gone for?

    >
    >
     
    tigercat, Feb 9, 2006
    #4
  5. tigercat

    Noel Paton Guest

    "Special Ed" <ed@spl-edu> wrote in message
    news:...
    > "tigercat" <> wrote in message
    > news:...


    >
    > Why ever did you put such a slow processor into a box with all that RAM
    > and HD space?
    >
    > Not sure what a "value" license for Windows is-- but it sounds like you
    > need a reformat/reinstall with a valid license number. If you paid by cash
    > or check, you're probably screwed-- but if you paid by credit card, I'd
    > dispute the charge to the card issuer, have them issue a charge back and
    > tell the seller-- no stable operating system, no sale!!
    >


    I suspect it's not a 'Value' license, but a 'Volume' license - and one of
    the ones that was touted around the internet 4 years ago for free. This
    version was locked into an unpatched status as of the beginning of SP1,
    unless the Key and ID were changed - and will still fail the WGA test today,
    even after a change, unless reinstalled from a genuine disk with a genuine
    key.

    --
    Noel Paton (MS-MVP 2002-2006, Windows)

    Nil Carborundum Illegitemi
    http://www.crashfixpc.com/millsrpch.htm

    http://tinyurl.com/6oztj

    Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
     
    Noel Paton, Feb 9, 2006
    #5
  6. tigercat

    tigercat Guest

    "Noel Paton" <> wrote in message
    news:dse877$qqe$-infra.bt.com...
    >
    > "tigercat" <> wrote in message
    > news:...
    >>I had a PC built for me; it's an Intel P4, 1.28 GhZ, with two Seagate
    >>drives 300 Gig and 160 Gig, 1 Gig RAM, running Win XP Pro.
    >>
    >> Ever since I got the PC, the following programs crash periodically (not
    >> all the time, just more than enough for a new PC):
    >>
    >> Internet Explorer, Firefox, Explorer
    >>
    >> Also, everytime I do a Windows Update it screws up my system and after
    >> the updates complete, I can no longer "create a new folder" anywhere on
    >> my PC.
    >>
    >> I also cannot download Mircosoft AntiSpyware as my O/S fails the MS
    >> validation (due to my O/S being a Value Licensed version, something that
    >> the guy who built my PC said he'd resolve).
    >>
    >> I was told by this PC guy that when he installed Corel and than
    >> uninstalled it and installed MS Office 2003, and got some weird error
    >> messages (which he thinks may be causing some of the problems now).
    >>
    >> When I look at the Error Logs in System Management there's a mess of
    >> Warnings and Errors that also trouble me for such a new system.
    >>
    >> Anyway, I was wondering if anyone had any ideas about what may be causing
    >> the bulk of my PC issues, especially not being able to create a New
    >> Folder after running and installing Windows Updates?
    >>
    >> Any help is appreciated.
    >>

    >
    >
    > Since the guy who sold you the PC obviously sold it with a pirated copy of
    > the OS installed, I suggest that you take up the matter with him - via
    > either or
    > http://www.microsoft.com/resources/howtotell/uk/default.mspx and
    > https://www.microsoft.com/resources/howtotell/en/reports/report.aspx, or
    > via the police or trading standards people in your area. In some parts of
    > the world, people reporting pirated software, reading to a prosecution,
    > are 'rewarded' by MS - with a legal copy of the software they reported.
    >
    > The software problem probably arises because your Windows XP is still at
    > the 'Gold' state - because the pirated versions cannot be upgraded to SP2
    > without spoofing a new Product key and ID, and the mismatch is then
    > apparent to the validation tester (hence the failure of the WGA tool)
    > Otherwise, I'd suspect a hardware problem - probably RAM mismatch or
    > failure - download DocMemory from www.simmtester.com and create the boot
    > disk. Use this to boot the PC, and run the test overnight to check the RAM
    > thoroughly.
    > See what it reports.
    >
    >
    > --
    > Noel Paton (MS-MVP 2002-2006, Windows)
    >
    > Nil Carborundum Illegitemi
    > http://www.crashfixpc.com/millsrpch.htm
    >
    > http://tinyurl.com/6oztj
    >
    > Please read http://dts-l.org/goodpost.htm on how to post messages to NG's




    Thanks for your help and suggestions.



    >
    >
     
    tigercat, Feb 9, 2006
    #6
  7. tigercat

    tigercat Guest

    "Noel Paton" <> wrote in message
    news:dse8e7$r9a$-infra.bt.com...
    >
    > "Special Ed" <ed@spl-edu> wrote in message
    > news:...
    >> "tigercat" <> wrote in message
    >> news:...

    >
    >>
    >> Why ever did you put such a slow processor into a box with all that RAM
    >> and HD space?
    >>
    >> Not sure what a "value" license for Windows is-- but it sounds like you
    >> need a reformat/reinstall with a valid license number. If you paid by
    >> cash or check, you're probably screwed-- but if you paid by credit card,
    >> I'd dispute the charge to the card issuer, have them issue a charge back
    >> and tell the seller-- no stable operating system, no sale!!
    >>

    >
    > I suspect it's not a 'Value' license, but a 'Volume' license - and one of
    > the ones that was touted around the internet 4 years ago for free. This
    > version was locked into an unpatched status as of the beginning of SP1,
    > unless the Key and ID were changed - and will still fail the WGA test
    > today, even after a change, unless reinstalled from a genuine disk with a
    > genuine key.
    >
    > --
    > Noel Paton (MS-MVP 2002-2006, Windows)
    >
    > Nil Carborundum Illegitemi
    > http://www.crashfixpc.com/millsrpch.htm
    >
    > http://tinyurl.com/6oztj
    >
    > Please read http://dts-l.org/goodpost.htm on how to post messages to NG's




    You're right it's a Volume License; but does that necessarily make the
    version he gave me a pirated or illegal one?
    >
    >
     
    tigercat, Feb 9, 2006
    #7
  8. tigercat

    Toolman Tim Guest

    In news:,
    tigercat spewed forth:
    > "Noel Paton" <> wrote in message
    > news:dse8e7$r9a$-infra.bt.com...
    >>
    >> "Special Ed" <ed@spl-edu> wrote in message
    >> news:...
    >>> "tigercat" <> wrote in message
    >>> news:...

    >>
    >>>
    >>> Why ever did you put such a slow processor into a box with all that
    >>> RAM and HD space?
    >>>
    >>> Not sure what a "value" license for Windows is-- but it sounds like
    >>> you need a reformat/reinstall with a valid license number. If you
    >>> paid by cash or check, you're probably screwed-- but if you paid by
    >>> credit card, I'd dispute the charge to the card issuer, have them
    >>> issue a charge back and tell the seller-- no stable operating
    >>> system, no sale!!

    >>
    >> I suspect it's not a 'Value' license, but a 'Volume' license - and
    >> one of the ones that was touted around the internet 4 years ago for
    >> free. This version was locked into an unpatched status as of the
    >> beginning of SP1, unless the Key and ID were changed - and will
    >> still fail the WGA test today, even after a change, unless
    >> reinstalled from a genuine disk with a genuine key.
    >>
    >> --
    >> Noel Paton (MS-MVP 2002-2006, Windows)
    >>
    >> Nil Carborundum Illegitemi
    >> http://www.crashfixpc.com/millsrpch.htm
    >>
    >> http://tinyurl.com/6oztj
    >>
    >> Please read http://dts-l.org/goodpost.htm on how to post messages to
    >> NG's

    >
    >
    >
    > You're right it's a Volume License; but does that necessarily make the
    > version he gave me a pirated or illegal one?


    Yes. Volume licensing is for corporations and is purchased in large
    quantities (minimum is 5, if I remember correctly.) They are not for
    'resale' or use on computers not installed in that corporations office.


    --
    If at first you don't succeed, redefine success.
     
    Toolman Tim, Feb 9, 2006
    #8
  9. tigercat

    Plato Guest

    tigercat wrote:
    >
    > I had a PC built for me; it's an Intel P4, 1.28 GhZ, with two Seagate drives
    > 300 Gig and 160 Gig, 1 Gig RAM, running Win XP Pro.


    Like some others said, why such an old processor? Perhaps you got
    old/bad ram as well.



    --
    http://www.bootdisk.com/
     
    Plato, Feb 9, 2006
    #9
  10. tigercat

    Sunny Guest

    "Plato" <|@|.|> wrote in message
    news:43ead1ea$2$198$...
    > tigercat wrote:
    >>
    >> I had a PC built for me; it's an Intel P4, 1.28 GhZ, with two Seagate
    >> drives
    >> 300 Gig and 160 Gig, 1 Gig RAM, running Win XP Pro.

    >
    > Like some others said, why such an old processor? Perhaps you got
    > old/bad ram as well.


    Intel P4 is "old", how do you rate P3 and lower then ?
     
    Sunny, Feb 9, 2006
    #10
  11. tigercat

    PC Guest

    "tigercat" <> wrote in message
    news:...
    >I had a PC built for me; it's an Intel P4, 1.28 GhZ, with two Seagate
    >drives 300 Gig and 160 Gig, 1 Gig RAM, running Win XP Pro.
    >
    > Ever since I got the PC, the following programs crash periodically (not
    > all the time, just more than enough for a new PC):
    >
    > Internet Explorer, Firefox, Explorer
    >
    > Also, everytime I do a Windows Update it screws up my system and after the
    > updates complete, I can no longer "create a new folder" anywhere on my PC.
    >
    > I also cannot download Mircosoft AntiSpyware as my O/S fails the MS
    > validation (due to my O/S being a Value Licensed version, something that
    > the guy who built my PC said he'd resolve).
    >
    > I was told by this PC guy that when he installed Corel and than
    > uninstalled it and installed MS Office 2003, and got some weird error
    > messages (which he thinks may be causing some of the problems now).
    >
    > When I look at the Error Logs in System Management there's a mess of
    > Warnings and Errors that also trouble me for such a new system.
    >
    > Anyway, I was wondering if anyone had any ideas about what may be causing
    > the bulk of my PC issues, especially not being able to create a New Folder
    > after running and installing Windows Updates?
    >
    > Any help is appreciated.
    >
    > Thanks.
    >




    Sorry to say it but your description screams 'Bista' with a 'Pirate' copy of
    windows.

    Statements like "installed Corel than (then!) uninstalled it and installed
    MS Office2003" and "there's a mess of Warnings and Errors" evidence a
    machine made up of what he can lay his hands on cheap from auctions or
    scraped machines and Windows installed with a Volume licence Key downloaded
    off the Internet. Then installed pirate copies of expensive products like
    Corel or Office to make you think you were getting a 'deal'

    Tell us, do you contact him by phone only, does he come to you, have you
    been to his place of work (bedroom no doubt) Did he give you the boxes the
    parts came in with their manuals etc as evidence they were new parts.

    Serious suggestion, show him this thread and tell him you want your money
    back 'now' in cash or you will be forced to follow the advice given to
    contact etc. (may pay to have a mate with you at the
    time, preferably a 'large' mate)
    Then go find yourself a 'reputable' builder of PC's. One that uses 'new'
    components in a sensible configuration, gives you a written warranty and a
    genuine Windows CD with the Licence sticker stuck to the side of the system
    unit.

    Best
    Paul.
     
    PC, Feb 9, 2006
    #11
  12. tigercat

    tigercat Guest

    "PC" <> wrote in message
    news:D6CGf.137833$...
    > "tigercat" <> wrote in message
    > news:...
    >>I had a PC built for me; it's an Intel P4, 1.28 GhZ, with two Seagate
    >>drives 300 Gig and 160 Gig, 1 Gig RAM, running Win XP Pro.
    >>
    >> Ever since I got the PC, the following programs crash periodically (not
    >> all the time, just more than enough for a new PC):
    >>
    >> Internet Explorer, Firefox, Explorer
    >>
    >> Also, everytime I do a Windows Update it screws up my system and after
    >> the updates complete, I can no longer "create a new folder" anywhere on
    >> my PC.
    >>
    >> I also cannot download Mircosoft AntiSpyware as my O/S fails the MS
    >> validation (due to my O/S being a Value Licensed version, something that
    >> the guy who built my PC said he'd resolve).
    >>
    >> I was told by this PC guy that when he installed Corel and than
    >> uninstalled it and installed MS Office 2003, and got some weird error
    >> messages (which he thinks may be causing some of the problems now).
    >>
    >> When I look at the Error Logs in System Management there's a mess of
    >> Warnings and Errors that also trouble me for such a new system.
    >>
    >> Anyway, I was wondering if anyone had any ideas about what may be causing
    >> the bulk of my PC issues, especially not being able to create a New
    >> Folder after running and installing Windows Updates?
    >>
    >> Any help is appreciated.
    >>
    >> Thanks.
    >>

    >
    >
    >
    > Sorry to say it but your description screams 'Bista' with a 'Pirate' copy
    > of windows.
    >
    > Statements like "installed Corel than (then!) uninstalled it and installed
    > MS Office2003" and "there's a mess of Warnings and Errors" evidence a
    > machine made up of what he can lay his hands on cheap from auctions or
    > scraped machines and Windows installed with a Volume licence Key
    > downloaded off the Internet. Then installed pirate copies of expensive
    > products like Corel or Office to make you think you were getting a 'deal'
    >
    > Tell us, do you contact him by phone only, does he come to you, have you
    > been to his place of work (bedroom no doubt) Did he give you the boxes the
    > parts came in with their manuals etc as evidence they were new parts.
    >
    > Serious suggestion, show him this thread and tell him you want your money
    > back 'now' in cash or you will be forced to follow the advice given to
    > contact etc. (may pay to have a mate with you at the
    > time, preferably a 'large' mate)
    > Then go find yourself a 'reputable' builder of PC's. One that uses 'new'
    > components in a sensible configuration, gives you a written warranty and a
    > genuine Windows CD with the Licence sticker stuck to the side of the
    > system unit.
    >
    > Best
    > Paul.
    >


    Well, I appreciate your thoughts, and everyone elses, however, I don't
    really think this guy intentionally did anything sinister. I know it sounds
    crazy given the myriad of problems I've experienced, but he does seem like a
    genuinely decent person. He initially built the PC in his office, but
    delivered it to my home and set everything up for me. He apologizes for my
    inconveniences and troubles, and has come back to my home several times to
    troubleshoot the PC. My patience is running low and if we can't get these
    issues resolved quickly than we have to proceed in another direction
    entirely.

    I didn't post my original message questioning the PC person, rather, I was
    seeking ideas about the various error messages appearing on a brand new
    machine.


    >
    >
     
    tigercat, Feb 10, 2006
    #12
  13. tigercat

    spooge Guest

    "tigercat" <> wrote in
    news::

    > Well, I appreciate your thoughts, and everyone elses, however, I don't
    > really think this guy intentionally did anything sinister. I know it
    > sounds crazy given the myriad of problems I've experienced, but he
    > does seem like a genuinely decent person.


    Most conmen and shysters do seem to be decent people. That's their most
    important tool. And as can be seen, it works, too.

    Say, I have a solution to your problem. I know a guy who knows a guy who
    works in a bank in an African country. One of their customers was killed
    in a plane crash in 2003, and left behind $10 million that needs to be
    claimed by next of kin. He has the paperwork all ready if you want to be
    that next of kin.

    --
    When I'm God
    Everyone dies
     
    spooge, Feb 10, 2006
    #13
  14. tigercat

    tigercat Guest

    "spooge" <> wrote in message
    news:Xns9765D3090C6B9mypostdammet@207.14.113.17...
    > "tigercat" <> wrote in
    > news::
    >
    >> Well, I appreciate your thoughts, and everyone elses, however, I don't
    >> really think this guy intentionally did anything sinister. I know it
    >> sounds crazy given the myriad of problems I've experienced, but he
    >> does seem like a genuinely decent person.

    >
    > Most conmen and shysters do seem to be decent people. That's their most
    > important tool. And as can be seen, it works, too.
    >
    > Say, I have a solution to your problem. I know a guy who knows a guy who
    > works in a bank in an African country. One of their customers was killed
    > in a plane crash in 2003, and left behind $10 million that needs to be
    > claimed by next of kin. He has the paperwork all ready if you want to be
    > that next of kin.
    >
    > --
    > When I'm God
    > Everyone dies




    thanks spooge but methinks i'll pass, if it was perhaps $25 million than i
    might consider it, but for $10 million it's just not worth it :)
     
    tigercat, Feb 11, 2006
    #14
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