Hard Drive Issues

Discussion in 'Computer Support' started by Rosita, Nov 27, 2004.

  1. Rosita

    Rosita Guest

    I had a pacbell computer running win98 SE and suddenly it just wouldn't boot
    up, no sound, no nothing. Now I took it to a tech and he tested the computer
    and said that the mother board was friend, seems that the computer being old
    (bought in 1996), and having it connected to phoneline directly for long
    time that this contributed to the motherboard not working anymore. My
    question is, can i remove the hard drive from the computer? the tech didn't
    tell me that the HD was damaged so i'm asuming that whatever is on there
    (such as my docs.) can be rescued. If i want to do it myself, what hardware
    or tools will i need? Or should i just let a professional take care of it.
    Thanks,
    Rosa
    Rosita, Nov 27, 2004
    #1
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  2. Rosita

    Stace Guest

    "Rosita" <> wrote in message
    news:MD5qd.176797$hj.175575@fed1read07...
    > I had a pacbell computer running win98 SE and suddenly it just wouldn't

    boot
    > up, no sound, no nothing. Now I took it to a tech and he tested the

    computer
    > and said that the mother board was friend, seems that the computer being

    old
    > (bought in 1996), and having it connected to phoneline directly for long
    > time that this contributed to the motherboard not working anymore. My
    > question is, can i remove the hard drive from the computer? the tech

    didn't
    > tell me that the HD was damaged so i'm asuming that whatever is on there
    > (such as my docs.) can be rescued. If i want to do it myself, what

    hardware
    > or tools will i need? Or should i just let a professional take care of it.
    > Thanks,
    > Rosa
    >


    Providing the drive is actually working the easiest way to recover files
    from it is to put it into another Windows PC as a 2nd (slave) drive and then
    you can access/copy the files as necessary.

    Removing it from the old PC should be quite straightforward. Check out the
    'Add The New Hard Drive...' sections of the following web site for details
    of how to fit it into another PC:
    http://www.harddriveupgrade.com

    HTH
    Stace.
    Stace, Nov 27, 2004
    #2
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  3. Rosita

    Toolman Tim Guest

    "Rosita" <> wrote in message
    news:MD5qd.176797$hj.175575@fed1read07...
    |I had a pacbell computer running win98 SE and suddenly it just wouldn't
    boot
    | up, no sound, no nothing. Now I took it to a tech and he tested the
    computer
    | and said that the mother board was friend, seems that the computer being
    old
    | (bought in 1996), and having it connected to phoneline directly for long
    | time that this contributed to the motherboard not working anymore.

    Bull. Fire your tech. Having a phone line plugged in *forever* is not going
    to affect your motherboard. Now, a power surge up the phone line might, but
    just being plugged in, no. You might consider a protection device on the
    phone line though.

    Truth is, the 8 years you got out of the original motherboard is
    plenty...maybe it just wore out on it's own <g>

    | question is, can i remove the hard drive from the computer? the tech
    didn't
    | tell me that the HD was damaged so i'm asuming that whatever is on there
    | (such as my docs.) can be rescued. If i want to do it myself, what
    hardware
    | or tools will i need? Or should i just let a professional take care of it.

    Go for it. Have you already purchased a new computer? If so, you can take
    your old hard drive out, put it in the new computer. I usually suggest (for
    simplicity's sake) unplugging the CD-ROM in the new computer and putting the
    old drive on those cables. That way you don't have to mess with master/slave
    jumpers or cable select problems (usually). Power up the new computer, and
    the old drive will show as the C: drive. You can get your data from My
    Documents (and anywhere else...Corel/Word Perfect likes "My Files"), and you
    can get your email address book, even your old emails that have been saved.
    If you would like "step by step" on any of this, just ask.
    Toolman Tim, Nov 27, 2004
    #3
  4. Rosita

    w_tom Guest

    What they all forgot is that phone lines already have an
    effective protector installed free by the telco. Effective,
    among other things, means the protector makes a short
    connection to protection. An essential requirement that
    plug-in protectors do not meet. A protector and protection
    are two different things. I note this because plug-in
    protectors adjacent to a powered off computer can even
    contribute to damage of that powered off computer. Tech may
    have forgotten to mention that.

    So what damaged your computer? If they did not describe the
    specific motherboard IC damaged, then they could only wildly
    speculate on reason for damage. Common among computer techs
    who only understand computers as far as component swapping.
    One need not understand basic electrical principles (ie. that
    protector is already installed on your phone line) to swap
    parts - a process called shotgunning.

    In short, a phone line causing damage is just wild
    speculation. Easy and necessary to speculate when a tech
    cannot even point to the specific part on motherboard that is
    damaged.

    Numerous possible reasons why the computer failed includes
    manufacturing defect or defective power supply. Yes a power
    supply that lights LEDs and spins a fan still may be
    defective. But then this is now only speculation. Based upon
    facts provided, no one can answer your first question.
    Recovering data from drive has been accurately described.

    Rosita wrote:
    > I had a pacbell computer running win98 SE and suddenly it just
    > wouldn't boot up, no sound, no nothing. Now I took it to a tech
    > and he tested the computer and said that the mother board was
    > friend, seems that the computer being old (bought in 1996), and
    > having it connected to phoneline directly for long time that
    > this contributed to the motherboard not working anymore. My
    > question is, can i remove the hard drive from the computer? the
    > tech didn't tell me that the HD was damaged so i'm asuming that
    > whatever is on there (such as my docs.) can be rescued. If i want
    > to do it myself, what hardware or tools will i need? Or should i
    > just let a professional take care of it.
    > Thanks,
    > Rosa
    w_tom, Nov 30, 2004
    #4
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