Google’s Jonathan Rosenberg on Open Systems

Discussion in 'NZ Computing' started by Lawrence D'Oliveiro, Dec 22, 2009.

  1. Which do you focus on, the customer’s needs or the company’s?

    To understand our position in more detail, it helps to start with the
    assertion that open systems win. This is counter-intuitive to the
    traditionally trained MBA who is taught to generate a sustainable
    competitive advantage by creating a closed system, making it popular,
    then milking it through the product life cycle. The conventional wisdom
    goes that companies should lock in customers to lock out competitors.
    There are different tactical approaches — razor companies make the razor
    cheap and the blades expensive, while the old IBM made the mainframes
    expensive and the software … expensive too. Either way, a well-managed
    closed system can deliver plenty of profits. They can also deliver well-
    designed products in the short run — the iPod and iPhone being the
    obvious examples — but eventually innovation in a closed system tends
    towards being incremental at best (is a four blade razor really that
    much better than a three blade one?) because the whole point is to
    preserve the status quo. Complacency is the hallmark of any closed
    system. If you don’t have to work that hard to keep your customers, you
    won’t.

    <http://blogs.zdnet.com/BTL/?p=28863>
    Lawrence D'Oliveiro, Dec 22, 2009
    #1
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  2. Lawrence D'Oliveiro

    Carnations Guest

    Re: Google¢s Jonathan Rosenberg on Open Systems

    On Wed, 23 Dec 2009 12:44:14 +1300, Lawrence D'Oliveiro wrote:

    > while the old IBM made
    > the mainframes expensive and the software … expensive too.


    And, interestingly, IBM is now the only player left in the mainframe sector.

    They must be doing something right - especially when you consider the sheer size of that company. It
    makes Microsoft look comparatively tiny!


    --
    "Filtering the Internet is like trying to boil the ocean"
    Carnations, Dec 23, 2009
    #2
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