Frustratingly poor connectivity

Discussion in 'NZ Computing' started by Alpine Dragon, Oct 11, 2003.

  1. Apparently from reading the posts here, it was slow last night, but I wasn't
    using the Internet last night.

    It's seems particularly bad again this morning to the point it's is
    unusable. Is the Internet now being snowed under the weight of these worms
    now? Rebooted the router a number of times and still the same. I'm using
    Orcon Jetstart ADSL.

    Off the track a bit, Over the last two months, I'm no longer getting a
    constant 15.2 Kbps stream when downloading stuff such as updates and
    programs. More like 9kbps and at times only that of a 56k modem.
    Additionally, I often get disconnected from Chat servers now as my
    connection is at best, inconsistent

    Is anyone actually suffering from these problems? Is everyone else
    suffering the same problems or is this only Orcon related? I know they
    effectively cut their pricing in half when they released the 5GB Jetstart
    plan. (A large majority of people only use 1 to 2 GB on their Jetstart
    plan)




    C:\>tracert www.cnn.com

    Tracing route to cnn.com [64.236.24.28]
    over a maximum of 30 hops:

    1 <10 ms <10 ms <10 ms dsl.router [192.168.1.1]
    2 30 ms 40 ms 40 ms 203.99.31.254
    3 40 ms 40 ms 40 ms 192.168.253.145
    4 40 ms * 40 ms atm0-1-0-32.dial-vrf.orcon.net.nz
    [210.55.12.129
    ]
    5 40 ms 40 ms * e1.filter.orcon.net.nz [210.55.12.250]
    6 40 ms 40 ms 50 ms fe0-0-0.dom-vrf.orcon.net.nz [210.55.12.254]
    7 40 ms 40 ms 40 ms fe1-0.tshape.orcon.net.nz [210.55.12.213]
    8 40 ms * * fe0-0-1.int-vrf.orcon.net.nz [210.55.12.217]
    9 * * 40 ms a4-0-0-20.akbr1.global-gateway.net.nz
    [202.50.11
    9.157]
    10 40 ms * 40 ms ge-0-3-0-6.akbr3.global-gateway.net.nz
    [202.37.2
    46.18]
    11 170 ms 181 ms * p1-3.sjbr1.global-gateway.net.nz
    [202.50.116.178
    ]
    12 * 171 ms 170 ms so-1-3-0-0.pabr3.global-gateway.net.nz
    [202.37.2
    45.230]
    13 * 170 ms 170 ms pop2-sun-P7-1.atdn.net [66.185.140.209]
    14 * 180 ms 171 ms bb1-sun-P0-3.atdn.net [66.185.140.196]
    15 * 200 ms 190 ms bb1-den-P7-0.atdn.net [66.185.152.252]
    16 * 190 ms 200 ms bb2-den-P1-0.atdn.net [66.185.152.137]
    17 200 ms * 200 ms bb2-kcy-P7-0.atdn.net [66.185.152.189]
    18 * * 220 ms bb2-dls-P6-0.atdn.net [66.185.152.128]
    19 * 211 ms 210 ms bb1-dls-P2-0.atdn.net [66.185.153.28]
    20 220 ms 220 ms 221 ms bb1-hou-P6-0.atdn.net [66.185.152.133]
    21 * * 240 ms bb1-atm-P7-0.atdn.net [66.185.152.184]
    22 240 ms 240 ms 251 ms pop1-atl-P4-0.atdn.net [66.185.136.17]
    23 * * * Request timed out.


    Tracing route to aardvark.co.nz [209.240.133.249]
    over a maximum of 30 hops:

    1 <10 ms <10 ms <10 ms dsl.router [192.168.1.1]
    2 30 ms 40 ms 40 ms 203.99.31.254
    3 40 ms 41 ms 40 ms 192.168.253.145
    4 * 100 ms 110 ms atm0-1-0-32.dial-vrf.orcon.net.nz
    [210.55.12.129
    ]
    5 80 ms 90 ms 90 ms e1.filter.orcon.net.nz [210.55.12.250]
    6 100 ms 100 ms 110 ms fe0-0-0.dom-vrf.orcon.net.nz [210.55.12.254]
    7 101 ms 100 ms 110 ms fe1-0.tshape.orcon.net.nz [210.55.12.213]
    8 100 ms * 100 ms fe0-0-1.int-vrf.orcon.net.nz [210.55.12.217]
    9 100 ms 110 ms * a4-0-0-20.akbr1.global-gateway.net.nz
    [202.50.11
    9.157]
    10 * 110 ms * ge-0-3-0-6.akbr3.global-gateway.net.nz
    [202.37.2
    46.18]
    11 * 100 ms * p1-1.tkbr3.global-gateway.net.nz
    [202.50.116.162
    ]
    12 * * 261 ms p0-2-1-0.labr3.global-gateway.net.nz
    [202.50.116
    ..186]
    13 * * * Request timed out.
    14 270 ms 261 ms 270 ms sl-timewarner-3-0.sprintlink.net
    [144.232.192.34
    ]
    15 * * 251 ms core-01-ge-0-3-0-0.lsag.twtelecom.net
    [168.215.5
    4.89]
    16 270 ms 281 ms 270 ms dist-02-so-0-0-0-0.sndg.twtelecom.net
    [66.192.25
    1.3]
    17 * * 271 ms hagg-01-ge-1-3-0-0.sndg.twtelecom.net
    [66.192.25
    1.147]
    18 270 ms 270 ms * 66.192.5.38
    19 ^C
    C:\>


    Trace complete.

    C:\>tracert www.aardvark.co.nz

    Tracing route to aardvark.co.nz [209.240.133.249]
    over a maximum of 30 hops:

    1 <10 ms <10 ms <10 ms dsl.router [192.168.1.1]
    2 30 ms 40 ms 40 ms 203.99.31.254
    3 40 ms 40 ms 40 ms 192.168.253.145
    4 121 ms 120 ms 140 ms atm0-1-0-32.dial-vrf.orcon.net.nz
    [210.55.12.129
    ]
    5 120 ms 121 ms 120 ms e1.filter.orcon.net.nz [210.55.12.250]
    6 100 ms * 100 ms fe0-0-0.dom-vrf.orcon.net.nz [210.55.12.254]
    7 100 ms 100 ms 100 ms fe1-0.tshape.orcon.net.nz [210.55.12.213]
    8 101 ms 110 ms 100 ms fe0-0-1.int-vrf.orcon.net.nz [210.55.12.217]
    9 110 ms 100 ms * a4-0-0-20.akbr1.global-gateway.net.nz
    [202.50.11
    9.157]
    10 110 ms 111 ms * ge-0-3-0-6.akbr3.global-gateway.net.nz
    [202.37.2
    46.18]
    11 110 ms * 100 ms p1-1.tkbr3.global-gateway.net.nz
    [202.50.116.162
    ]
    12 250 ms 261 ms 260 ms p0-2-1-0.labr3.global-gateway.net.nz
    [202.50.116
    ..186]
    13 * 260 ms 271 ms sl-gw15-ana-6-0.sprintlink.net
    [144.232.241.81]

    14 260 ms 241 ms 230 ms sl-timewarner-3-0.sprintlink.net
    [144.232.192.34
    ]
    15 270 ms 280 ms 271 ms core-01-ge-0-3-0-0.lsag.twtelecom.net
    [168.215.5
    4.89]
    16 271 ms * 271 ms dist-02-so-0-0-0-0.sndg.twtelecom.net
    [66.192.25
    1.3]
    17 270 ms * 271 ms hagg-01-ge-1-3-0-0.sndg.twtelecom.net
    [66.192.25
    1.147]
    18 271 ms 300 ms 280 ms 66.192.5.38


    Trace complete.
    Alpine Dragon, Oct 11, 2003
    #1
    1. Advertising

  2. Am on Orcon Jetstart as well, been as slow as since sometime yesterday. Most
    international websites just don't load, national not much better. Even
    Orcon's homepage is slow to load. downloading from usually fast (15k/sec) nz
    ftp sites is painfully slow (1.0k/sec if lucky).

    Has anybody outside of Orcon experiencing the same problems? Is it
    Telecom's wonderful ADSL network that is broken, or is it Orcon who are
    screwed?
    lostforwords.org, Oct 11, 2003
    #2
    1. Advertising

  3. Alpine Dragon

    Tim Guest

    I've got a jetstart account with paradise and experienced similar problems.
    Fine now tho but who knows...
    I noticed that I had to reset my router several times over the last two
    weeks. very annoying!

    Would be nice if paradise had a status page on their website somewhere...



    "Alpine Dragon" <> wrote in message
    news:...
    > Apparently from reading the posts here, it was slow last night, but I

    wasn't
    > using the Internet last night.
    >
    > It's seems particularly bad again this morning to the point it's is
    > unusable. Is the Internet now being snowed under the weight of these

    worms
    > now? Rebooted the router a number of times and still the same. I'm using
    > Orcon Jetstart ADSL.
    >
    > Off the track a bit, Over the last two months, I'm no longer getting a
    > constant 15.2 Kbps stream when downloading stuff such as updates and
    > programs. More like 9kbps and at times only that of a 56k modem.
    > Additionally, I often get disconnected from Chat servers now as my
    > connection is at best, inconsistent
    >
    > Is anyone actually suffering from these problems? Is everyone else
    > suffering the same problems or is this only Orcon related? I know they
    > effectively cut their pricing in half when they released the 5GB Jetstart
    > plan. (A large majority of people only use 1 to 2 GB on their Jetstart
    > plan)
    >
    >
    >
    >
    > C:\>tracert www.cnn.com
    >
    > Tracing route to cnn.com [64.236.24.28]
    > over a maximum of 30 hops:
    >
    > 1 <10 ms <10 ms <10 ms dsl.router [192.168.1.1]
    > 2 30 ms 40 ms 40 ms 203.99.31.254
    > 3 40 ms 40 ms 40 ms 192.168.253.145
    > 4 40 ms * 40 ms atm0-1-0-32.dial-vrf.orcon.net.nz
    > [210.55.12.129
    > ]
    > 5 40 ms 40 ms * e1.filter.orcon.net.nz [210.55.12.250]
    > 6 40 ms 40 ms 50 ms fe0-0-0.dom-vrf.orcon.net.nz

    [210.55.12.254]
    > 7 40 ms 40 ms 40 ms fe1-0.tshape.orcon.net.nz [210.55.12.213]
    > 8 40 ms * * fe0-0-1.int-vrf.orcon.net.nz

    [210.55.12.217]
    > 9 * * 40 ms a4-0-0-20.akbr1.global-gateway.net.nz
    > [202.50.11
    > 9.157]
    > 10 40 ms * 40 ms ge-0-3-0-6.akbr3.global-gateway.net.nz
    > [202.37.2
    > 46.18]
    > 11 170 ms 181 ms * p1-3.sjbr1.global-gateway.net.nz
    > [202.50.116.178
    > ]
    > 12 * 171 ms 170 ms so-1-3-0-0.pabr3.global-gateway.net.nz
    > [202.37.2
    > 45.230]
    > 13 * 170 ms 170 ms pop2-sun-P7-1.atdn.net [66.185.140.209]
    > 14 * 180 ms 171 ms bb1-sun-P0-3.atdn.net [66.185.140.196]
    > 15 * 200 ms 190 ms bb1-den-P7-0.atdn.net [66.185.152.252]
    > 16 * 190 ms 200 ms bb2-den-P1-0.atdn.net [66.185.152.137]
    > 17 200 ms * 200 ms bb2-kcy-P7-0.atdn.net [66.185.152.189]
    > 18 * * 220 ms bb2-dls-P6-0.atdn.net [66.185.152.128]
    > 19 * 211 ms 210 ms bb1-dls-P2-0.atdn.net [66.185.153.28]
    > 20 220 ms 220 ms 221 ms bb1-hou-P6-0.atdn.net [66.185.152.133]
    > 21 * * 240 ms bb1-atm-P7-0.atdn.net [66.185.152.184]
    > 22 240 ms 240 ms 251 ms pop1-atl-P4-0.atdn.net [66.185.136.17]
    > 23 * * * Request timed out.
    >
    >
    > Tracing route to aardvark.co.nz [209.240.133.249]
    > over a maximum of 30 hops:
    >
    > 1 <10 ms <10 ms <10 ms dsl.router [192.168.1.1]
    > 2 30 ms 40 ms 40 ms 203.99.31.254
    > 3 40 ms 41 ms 40 ms 192.168.253.145
    > 4 * 100 ms 110 ms atm0-1-0-32.dial-vrf.orcon.net.nz
    > [210.55.12.129
    > ]
    > 5 80 ms 90 ms 90 ms e1.filter.orcon.net.nz [210.55.12.250]
    > 6 100 ms 100 ms 110 ms fe0-0-0.dom-vrf.orcon.net.nz

    [210.55.12.254]
    > 7 101 ms 100 ms 110 ms fe1-0.tshape.orcon.net.nz [210.55.12.213]
    > 8 100 ms * 100 ms fe0-0-1.int-vrf.orcon.net.nz

    [210.55.12.217]
    > 9 100 ms 110 ms * a4-0-0-20.akbr1.global-gateway.net.nz
    > [202.50.11
    > 9.157]
    > 10 * 110 ms * ge-0-3-0-6.akbr3.global-gateway.net.nz
    > [202.37.2
    > 46.18]
    > 11 * 100 ms * p1-1.tkbr3.global-gateway.net.nz
    > [202.50.116.162
    > ]
    > 12 * * 261 ms p0-2-1-0.labr3.global-gateway.net.nz
    > [202.50.116
    > .186]
    > 13 * * * Request timed out.
    > 14 270 ms 261 ms 270 ms sl-timewarner-3-0.sprintlink.net
    > [144.232.192.34
    > ]
    > 15 * * 251 ms core-01-ge-0-3-0-0.lsag.twtelecom.net
    > [168.215.5
    > 4.89]
    > 16 270 ms 281 ms 270 ms dist-02-so-0-0-0-0.sndg.twtelecom.net
    > [66.192.25
    > 1.3]
    > 17 * * 271 ms hagg-01-ge-1-3-0-0.sndg.twtelecom.net
    > [66.192.25
    > 1.147]
    > 18 270 ms 270 ms * 66.192.5.38
    > 19 ^C
    > C:\>
    >
    >
    > Trace complete.
    >
    > C:\>tracert www.aardvark.co.nz
    >
    > Tracing route to aardvark.co.nz [209.240.133.249]
    > over a maximum of 30 hops:
    >
    > 1 <10 ms <10 ms <10 ms dsl.router [192.168.1.1]
    > 2 30 ms 40 ms 40 ms 203.99.31.254
    > 3 40 ms 40 ms 40 ms 192.168.253.145
    > 4 121 ms 120 ms 140 ms atm0-1-0-32.dial-vrf.orcon.net.nz
    > [210.55.12.129
    > ]
    > 5 120 ms 121 ms 120 ms e1.filter.orcon.net.nz [210.55.12.250]
    > 6 100 ms * 100 ms fe0-0-0.dom-vrf.orcon.net.nz

    [210.55.12.254]
    > 7 100 ms 100 ms 100 ms fe1-0.tshape.orcon.net.nz [210.55.12.213]
    > 8 101 ms 110 ms 100 ms fe0-0-1.int-vrf.orcon.net.nz

    [210.55.12.217]
    > 9 110 ms 100 ms * a4-0-0-20.akbr1.global-gateway.net.nz
    > [202.50.11
    > 9.157]
    > 10 110 ms 111 ms * ge-0-3-0-6.akbr3.global-gateway.net.nz
    > [202.37.2
    > 46.18]
    > 11 110 ms * 100 ms p1-1.tkbr3.global-gateway.net.nz
    > [202.50.116.162
    > ]
    > 12 250 ms 261 ms 260 ms p0-2-1-0.labr3.global-gateway.net.nz
    > [202.50.116
    > .186]
    > 13 * 260 ms 271 ms sl-gw15-ana-6-0.sprintlink.net
    > [144.232.241.81]
    >
    > 14 260 ms 241 ms 230 ms sl-timewarner-3-0.sprintlink.net
    > [144.232.192.34
    > ]
    > 15 270 ms 280 ms 271 ms core-01-ge-0-3-0-0.lsag.twtelecom.net
    > [168.215.5
    > 4.89]
    > 16 271 ms * 271 ms dist-02-so-0-0-0-0.sndg.twtelecom.net
    > [66.192.25
    > 1.3]
    > 17 270 ms * 271 ms hagg-01-ge-1-3-0-0.sndg.twtelecom.net
    > [66.192.25
    > 1.147]
    > 18 271 ms 300 ms 280 ms 66.192.5.38
    >
    >
    > Trace complete.
    >
    >
    Tim, Oct 11, 2003
    #3
  4. from http://www.jetstreamgames.co.nz/speed/



    Below is the data used to calculate your download speed:

    a.. Download time: 404.262 seconds
    b.. Size of file: 500 Kilobytes
    c.. Estimated line speed: 10.1 (kilobits/second)
    d.. Estimated line speed: 1.2 (kilobytes/second)

    Time to get out the 14.4k modem i think!
    lostforwords.org, Oct 12, 2003
    #4
  5. Alpine Dragon

    Worm Guest

    "lostforwords.org" <> wrote in message
    news:...
    > Has anybody outside of Orcon experiencing the same problems? Is it
    > Telecom's wonderful ADSL network that is broken, or is it Orcon who are
    > screwed?


    I'm on Orcon dialup and although I connect at a decent speed, its frikkin
    painful trying to browse.

    Worm
    Worm, Oct 12, 2003
    #5
  6. I have only just recently moved to Orcon from Xtra. I find their speed fine
    except at night, 8 - 10pm it is usually pretty slow. But for only $20 a
    month i don't mind. Except for today. Not happy.
    currently downloading files from intel.com @ 600bytes / sec

    Would be nice to hear from users of other ISP's what they are experiencing
    today?



    "Alpine Dragon" <> wrote in message
    news:...
    > Anyway, To be frank, I have been considering moving to another ISP, but I
    > haven't been able to sufficiently determine whether or not the sluggish
    > performance over the last two or so months is actually due to Orcon *OR*
    > some other problem which could be affecting *all* NZ Internet users, like
    > for example, worms, viruses, DoS attacks on upstream providers, etc. In

    the
    > later case, moving to another ISP probably will not help.
    >
    >
    lostforwords.org, Oct 12, 2003
    #6
  7. "lostforwords.org" <> wrote in message
    news:...
    > from http://www.jetstreamgames.co.nz/speed/
    >
    >
    >
    > Below is the data used to calculate your download speed:
    >
    > a.. Download time: 404.262 seconds
    > b.. Size of file: 500 Kilobytes
    > c.. Estimated line speed: 10.1 (kilobits/second)
    > d.. Estimated line speed: 1.2 (kilobytes/second)
    >
    > Time to get out the 14.4k modem i think!
    >
    >


    Anyway, For me, I could not even get the 500k one to completely download.
    It will start, come in squirts, then just hang there for eternity.
    Alpine Dragon, Oct 12, 2003
    #7
  8. Anyway, To be frank, I have been considering moving to another ISP, but I
    haven't been able to sufficiently determine whether or not the sluggish
    performance over the last two or so months is actually due to Orcon *OR*
    some other problem which could be affecting *all* NZ Internet users, like
    for example, worms, viruses, DoS attacks on upstream providers, etc. In the
    later case, moving to another ISP probably will not help.
    Alpine Dragon, Oct 12, 2003
    #8
  9. "lostforwords.org" <> wrote in message
    news:...
    > I have only just recently moved to Orcon from Xtra. I find their speed

    fine
    > except at night, 8 - 10pm it is usually pretty slow. But for only $20 a
    > month i don't mind. Except for today. Not happy.
    > currently downloading files from intel.com @ 600bytes / sec
    >
    > Would be nice to hear from users of other ISP's what they are experiencing
    > today?
    >
    >


    I moved to Orcon Jetstart awhile back when they were charging $40 for their
    Jetstart service (which provided 10GB). Although they were one of the more
    expensive ISP's at the time, they had a good reputation for reliability and
    providing good performance. By moving to them and using them myself at the
    time confirmed this, everything was fast and snappy and I was happy to be
    paying more than what other ISP's charged for the superior performance Orcon
    was providing. But now things seem a bit 'iffy' and 'unsmooth'.

    IIRC They declared themselves on here way back, that the majority of there
    JetStart Users (all paying $40 a month at the time) only used something like
    in the region of 1GB a month, and these are the users by which they
    actually make their money from. This is where I am coming from when I say
    They have effectively cut their pricing in half when they introduced their
    5GB plan for $20.

    It could be that their business approach has now changed and they have
    decided to start competing on price now rather than quality. But I'm not
    the one to speculate.
    Alpine Dragon, Oct 12, 2003
    #9
  10. Glad to see someone @ orcon / telecom has finally woken up to the fact... im
    just glad Bathurst is on today, something to do while my download from intel
    continues ... "4503119 bytes transferred in 4066 seconds (1.1K/s)"


    "Alpine Dragon" <> wrote in message
    news:3f88af52$...
    > Low and Behold, Orcon now have a System status section on their page

    now...
    >
    > "Sun 12 Oct: There seems to be a problem within the Telecom network

    causing
    > slowness and packet loss for Jetstart customers. No ETA has been given by
    > Telecom."
    >
    >
    lostforwords.org, Oct 12, 2003
    #10
  11. Low and Behold, Orcon now have a System status section on their page now...

    "Sun 12 Oct: There seems to be a problem within the Telecom network causing
    slowness and packet loss for Jetstart customers. No ETA has been given by
    Telecom."
    Alpine Dragon, Oct 12, 2003
    #11
  12. Alpine Dragon

    Tim Guest

    gotta love xtra's eh. They deliberately have just a status message and not a
    log so you can't tell if there have been any problems over the last 24hrs or
    few days or week or whatever.
    typical example of trying to make their service look good but disadvantaging
    the customer. useless...




    "bt" <> wrote in message
    news:...
    > On Sun, 12 Oct 2003 11:10:36 +1300, "Tim" <>
    > wrote:
    >
    > >Would be nice if paradise had a status page on their website somewhere...

    >
    > Yeah, and where did Orcon's one go ? I wish they'd bloody well put it
    > back and keep it up to date instead of doing a Xtra... (e.g. Mushroom
    > everyone).
    >
    >
    > Brendan (Avatar)
    >
    > --
    > ø¤º°`°º¤ø,¸¸,ø¤º°`°º¤ø,¸¸,ø¤º°`°º¤ø,¸¸,ø¤º°`°º¤ø,¸¸,ø¤º°`°º¤ø,¸
    >
    > Check out my cool Water Cooling Project!

    http://www.computerman.orcon.net.nz/WaterCooling1.html
    >
    > Email: corum.usenet@myrealbox (dot com). No Timewasters. No UCE.
    > My comments are IMHO, IIRC, FYI, and Copyright.
    Tim, Oct 12, 2003
    #12
  13. Alpine Dragon

    Warwick Guest

    On Sun, 12 Oct 2003 10:30:57 +1300, "Alpine Dragon"
    <> wrote:
    >
    >
    >
    >C:\>tracert www.cnn.com
    >
    >Tracing route to cnn.com [64.236.24.28]
    >over a maximum of 30 hops:
    >
    > 1 <10 ms <10 ms <10 ms dsl.router [192.168.1.1]
    > 2 30 ms 40 ms 40 ms 203.99.31.254
    > 3 40 ms 40 ms 40 ms 192.168.253.145
    > 4 40 ms * 40 ms atm0-1-0-32.dial-vrf.orcon.net.nz
    >[210.55.12.129
    >]
    > 5 40 ms 40 ms * e1.filter.orcon.net.nz [210.55.12.250]
    > 6 40 ms 40 ms 50 ms fe0-0-0.dom-vrf.orcon.net.nz [210.55.12.254]
    > 7 40 ms 40 ms 40 ms fe1-0.tshape.orcon.net.nz [210.55.12.213]
    > 8 40 ms * * fe0-0-1.int-vrf.orcon.net.nz [210.55.12.217]
    > 9 * * 40 ms a4-0-0-20.akbr1.global-gateway.net.nz
    >[202.50.11
    >9.157]
    > 10 40 ms * 40 ms ge-0-3-0-6.akbr3.global-gateway.net.nz
    >[202.37.2
    >46.18]
    > 11 170 ms 181 ms * p1-3.sjbr1.global-gateway.net.nz
    >[202.50.116.178
    >]
    > 12 * 171 ms 170 ms so-1-3-0-0.pabr3.global-gateway.net.nz
    >[202.37.2
    >45.230]
    > 13 * 170 ms 170 ms pop2-sun-P7-1.atdn.net [66.185.140.209]
    > 14 * 180 ms 171 ms bb1-sun-P0-3.atdn.net [66.185.140.196]
    > 15 * 200 ms 190 ms bb1-den-P7-0.atdn.net [66.185.152.252]
    > 16 * 190 ms 200 ms bb2-den-P1-0.atdn.net [66.185.152.137]
    > 17 200 ms * 200 ms bb2-kcy-P7-0.atdn.net [66.185.152.189]
    > 18 * * 220 ms bb2-dls-P6-0.atdn.net [66.185.152.128]
    > 19 * 211 ms 210 ms bb1-dls-P2-0.atdn.net [66.185.153.28]
    > 20 220 ms 220 ms 221 ms bb1-hou-P6-0.atdn.net [66.185.152.133]
    > 21 * * 240 ms bb1-atm-P7-0.atdn.net [66.185.152.184]
    > 22 240 ms 240 ms 251 ms pop1-atl-P4-0.atdn.net [66.185.136.17]
    > 23 * * * Request timed out.
    >
    >
    >Tracing route to aardvark.co.nz [209.240.133.249]
    >over a maximum of 30 hops:
    >
    > 1 <10 ms <10 ms <10 ms dsl.router [192.168.1.1]
    > 2 30 ms 40 ms 40 ms 203.99.31.254
    > 3 40 ms 41 ms 40 ms 192.168.253.145
    > 4 * 100 ms 110 ms atm0-1-0-32.dial-vrf.orcon.net.nz
    >[210.55.12.129
    >]
    > 5 80 ms 90 ms 90 ms e1.filter.orcon.net.nz [210.55.12.250]
    > 6 100 ms 100 ms 110 ms fe0-0-0.dom-vrf.orcon.net.nz [210.55.12.254]
    > 7 101 ms 100 ms 110 ms fe1-0.tshape.orcon.net.nz [210.55.12.213]
    > 8 100 ms * 100 ms fe0-0-1.int-vrf.orcon.net.nz [210.55.12.217]
    > 9 100 ms 110 ms * a4-0-0-20.akbr1.global-gateway.net.nz
    >[202.50.11
    >9.157]
    > 10 * 110 ms * ge-0-3-0-6.akbr3.global-gateway.net.nz
    >[202.37.2
    >46.18]
    > 11 * 100 ms * p1-1.tkbr3.global-gateway.net.nz
    >[202.50.116.162
    >]
    > 12 * * 261 ms p0-2-1-0.labr3.global-gateway.net.nz
    >[202.50.116
    >.186]
    > 13 * * * Request timed out.
    > 14 270 ms 261 ms 270 ms sl-timewarner-3-0.sprintlink.net
    >[144.232.192.34
    >]
    > 15 * * 251 ms core-01-ge-0-3-0-0.lsag.twtelecom.net
    >[168.215.5
    >4.89]
    > 16 270 ms 281 ms 270 ms dist-02-so-0-0-0-0.sndg.twtelecom.net
    >[66.192.25
    >1.3]
    > 17 * * 271 ms hagg-01-ge-1-3-0-0.sndg.twtelecom.net
    >[66.192.25
    >1.147]
    > 18 270 ms 270 ms * 66.192.5.38
    > 19 ^C
    >C:\>
    >
    >
    >Trace complete.
    >
    >C:\>tracert www.aardvark.co.nz
    >
    >Tracing route to aardvark.co.nz [209.240.133.249]
    >over a maximum of 30 hops:
    >
    > 1 <10 ms <10 ms <10 ms dsl.router [192.168.1.1]
    > 2 30 ms 40 ms 40 ms 203.99.31.254
    > 3 40 ms 40 ms 40 ms 192.168.253.145
    > 4 121 ms 120 ms 140 ms atm0-1-0-32.dial-vrf.orcon.net.nz
    >[210.55.12.129
    >]
    > 5 120 ms 121 ms 120 ms e1.filter.orcon.net.nz [210.55.12.250]
    > 6 100 ms * 100 ms fe0-0-0.dom-vrf.orcon.net.nz [210.55.12.254]
    > 7 100 ms 100 ms 100 ms fe1-0.tshape.orcon.net.nz [210.55.12.213]
    > 8 101 ms 110 ms 100 ms fe0-0-1.int-vrf.orcon.net.nz [210.55.12.217]
    > 9 110 ms 100 ms * a4-0-0-20.akbr1.global-gateway.net.nz
    >[202.50.11
    >9.157]
    > 10 110 ms 111 ms * ge-0-3-0-6.akbr3.global-gateway.net.nz
    >[202.37.2
    >46.18]
    > 11 110 ms * 100 ms p1-1.tkbr3.global-gateway.net.nz
    >[202.50.116.162
    >]
    > 12 250 ms 261 ms 260 ms p0-2-1-0.labr3.global-gateway.net.nz
    >[202.50.116
    >.186]
    > 13 * 260 ms 271 ms sl-gw15-ana-6-0.sprintlink.net
    >[144.232.241.81]
    >
    > 14 260 ms 241 ms 230 ms sl-timewarner-3-0.sprintlink.net
    >[144.232.192.34
    >]
    > 15 270 ms 280 ms 271 ms core-01-ge-0-3-0-0.lsag.twtelecom.net
    >[168.215.5
    >4.89]
    > 16 271 ms * 271 ms dist-02-so-0-0-0-0.sndg.twtelecom.net
    >[66.192.25
    >1.3]
    > 17 270 ms * 271 ms hagg-01-ge-1-3-0-0.sndg.twtelecom.net
    >[66.192.25
    >1.147]
    > 18 271 ms 300 ms 280 ms 66.192.5.38
    >
    >
    >Trace complete.
    >


    These traces seem to indicate the problem is with global gateway, or
    glabal gateway's peer for onward delivery in US.

    Im with xtra, we too peer with Global Gateway.
    I have not experienced those kinds of time outs very frequently at
    all.

    best
    Warwick
    Warwick, Oct 12, 2003
    #13
  14. Alpine Dragon

    Burt Guest

    yeah , probably cos I rang and complained on there after hours cellphone
    that they were "doing an xtra" on their status page.


    "lostforwords.org" <> wrote in message
    news:...
    > Glad to see someone @ orcon / telecom has finally woken up to the fact...

    im
    > just glad Bathurst is on today, something to do while my download from

    intel
    > continues ... "4503119 bytes transferred in 4066 seconds (1.1K/s)"
    >
    >
    > "Alpine Dragon" <> wrote in message
    > news:3f88af52$...
    > > Low and Behold, Orcon now have a System status section on their page

    > now...
    > >
    > > "Sun 12 Oct: There seems to be a problem within the Telecom network

    > causing
    > > slowness and packet loss for Jetstart customers. No ETA has been given

    by
    > > Telecom."
    > >
    > >

    >
    >
    Burt, Oct 12, 2003
    #14
  15. good move, i was thinking of doing it myself.

    I believe the problem is definately a Telecom / ADSL-Jetstart issue -

    traceroute to ns1.orcon.net.nz (210.55.12.1), 30 hops max, 38 byte packets
    1 port-219-88-247-254.jet.net.nz (219.88.247.254) 39.978 ms 56.299 ms
    43.262 ms
    2 192.168.253.145 (192.168.253.145) 41.186 ms 41.371 ms 42.238 ms
    3 210.55.12.157 (210.55.12.157) 42.234 ms 41.493 ms *
    4 pc1.cr4.idc.orcon.net.nz (219.88.242.249) 43.883 ms 44.638 ms *
    5 ns1.orcon.net.nz (210.55.12.1) 42.602 ms 42.581 ms 42.265 ms

    host 1 is the dslam at the exchange -

    ping -s 1024 -c 100 port-219-88-247-254.jet.net.nz
    PING port-219-88-247-254.jet.net.nz (219.88.247.254): 1024 octets data
    ~
    --- port-219-88-247-254.jet.net.nz ping statistics ---
    100 packets transmitted, 100 packets received, 0% packet loss
    round-trip min/avg/max = 58.2/62.6/86.6 ms


    Then the data goes on to telecom's national network - host 2

    ping -s 1024 -c 100 192.168.253.145
    PING 192.168.253.145 (192.168.253.145): 1024 octets data
    ~
    --- 192.168.253.145 ping statistics ---
    100 packets transmitted, 65 packets received, 35% packet loss
    round-trip min/avg/max = 59.5/65.4/213.0 ms


    and all other hosts after that are return the same sort of results. Works
    nicely with small packets, but as soon as you get larger packets they drop
    like dead flies.





    "Burt" <> wrote in message
    news:...
    > yeah , probably cos I rang and complained on there after hours cellphone
    > that they were "doing an xtra" on their status page.
    >
    >
    > "lostforwords.org" <> wrote in message
    > news:...
    > > Glad to see someone @ orcon / telecom has finally woken up to the

    fact...
    > im
    > > just glad Bathurst is on today, something to do while my download from

    > intel
    > > continues ... "4503119 bytes transferred in 4066 seconds (1.1K/s)"
    > >
    > >
    > > "Alpine Dragon" <> wrote in message
    > > news:3f88af52$...
    > > > Low and Behold, Orcon now have a System status section on their page

    > > now...
    > > >
    > > > "Sun 12 Oct: There seems to be a problem within the Telecom network

    > > causing
    > > > slowness and packet loss for Jetstart customers. No ETA has been given

    > by
    > > > Telecom."
    > > >
    > > >

    > >
    > >

    >
    >
    lostforwords.org, Oct 12, 2003
    #15
  16. Alpine Dragon

    BTMO Guest

    "bt" <> wrote

    > >gotta love xtra's eh. They deliberately have just a status message and

    not a
    > >log so you can't tell if there have been any problems over the last 24hrs

    or
    > >few days or week or whatever.
    > >typical example of trying to make their service look good but

    disadvantaging
    > >the customer. useless...

    >
    > Exactly.
    >
    > It's never up to date or even relevant most of the time either.
    >
    > Quality of service - generally - in this country is pretty poor. Goes
    > along with the asset stripping business mentality I guess.


    Ugh - I agree. I sent an email to the buggers asking about popups on their
    site, and got some guff back about "well, yes, we use dynamic advertising"

    So I sent back a slightly snakey letter saying "Why don't you just say 'Yes,
    Brenton, we allow pop ups'"

    The response?

    "In regards to pop up adverts.
    Please email for a more detailed explanation of our
    policy.

    Yours sincerely"

    My response?

    I emailed the webmaster, and advised him that the helpdesk people seem
    unable to find the "forward" button...

    :)

    Cheers,

    Brenton
    BTMO, Oct 12, 2003
    #16
  17. > Ugh - I agree. I sent an email to the buggers asking about popups on their
    > site, and got some guff back about "well, yes, we use dynamic advertising"
    >
    > So I sent back a slightly snakey letter saying "Why don't you just say

    'Yes,
    > Brenton, we allow pop ups'"
    >
    > The response?
    >
    > "In regards to pop up adverts.
    > Please email for a more detailed explanation of our
    > policy.
    >
    > Yours sincerely"
    >
    > My response?
    >
    > I emailed the webmaster, and advised him that the helpdesk people seem
    > unable to find the "forward" button...
    >
    > :)
    >
    > Cheers,
    >
    > Brenton
    >
    >

    You have to remember Xtra's helpdesk emplys hundereds of people who are not
    properly trained to sort out technical issues. Their most important goal is
    to answer as many calls in a given space of time, regardless of the outcome.
    It's run as a call center - not a help desk. i know - i used to work there.
    lostforwords.org, Oct 12, 2003
    #17
  18. looks like they have fixed it -

    ping -s 1024 -c 100 192.168.253.145
    PING 192.168.253.145 (192.168.253.145): 1024 octets data
    ~
    --- 192.168.253.145 ping statistics ---
    100 packets transmitted, 100 packets received, 0% packet loss
    round-trip min/avg/max = 59.2/333.0/1216.3 ms


    It only took all day.



    "lostforwords.org" <> wrote in message
    news:...
    > good move, i was thinking of doing it myself.
    >
    > I believe the problem is definately a Telecom / ADSL-Jetstart issue -
    >
    > traceroute to ns1.orcon.net.nz (210.55.12.1), 30 hops max, 38 byte packets
    > 1 port-219-88-247-254.jet.net.nz (219.88.247.254) 39.978 ms 56.299 ms
    > 43.262 ms
    > 2 192.168.253.145 (192.168.253.145) 41.186 ms 41.371 ms 42.238 ms
    > 3 210.55.12.157 (210.55.12.157) 42.234 ms 41.493 ms *
    > 4 pc1.cr4.idc.orcon.net.nz (219.88.242.249) 43.883 ms 44.638 ms *
    > 5 ns1.orcon.net.nz (210.55.12.1) 42.602 ms 42.581 ms 42.265 ms
    >
    > host 1 is the dslam at the exchange -
    >
    > ping -s 1024 -c 100 port-219-88-247-254.jet.net.nz
    > PING port-219-88-247-254.jet.net.nz (219.88.247.254): 1024 octets data
    > ~
    > --- port-219-88-247-254.jet.net.nz ping statistics ---
    > 100 packets transmitted, 100 packets received, 0% packet loss
    > round-trip min/avg/max = 58.2/62.6/86.6 ms
    >
    >
    > Then the data goes on to telecom's national network - host 2
    >
    > ping -s 1024 -c 100 192.168.253.145
    > PING 192.168.253.145 (192.168.253.145): 1024 octets data
    > ~
    > --- 192.168.253.145 ping statistics ---
    > 100 packets transmitted, 65 packets received, 35% packet loss
    > round-trip min/avg/max = 59.5/65.4/213.0 ms
    >
    >
    > and all other hosts after that are return the same sort of results. Works
    > nicely with small packets, but as soon as you get larger packets they drop
    > like dead flies.
    >
    >
    >
    >
    >
    > "Burt" <> wrote in message
    > news:...
    > > yeah , probably cos I rang and complained on there after hours cellphone
    > > that they were "doing an xtra" on their status page.
    > >
    > >
    > > "lostforwords.org" <> wrote in message
    > > news:...
    > > > Glad to see someone @ orcon / telecom has finally woken up to the

    > fact...
    > > im
    > > > just glad Bathurst is on today, something to do while my download from

    > > intel
    > > > continues ... "4503119 bytes transferred in 4066 seconds (1.1K/s)"
    > > >
    > > >
    > > > "Alpine Dragon" <> wrote in message
    > > > news:3f88af52$...
    > > > > Low and Behold, Orcon now have a System status section on their page
    > > > now...
    > > > >
    > > > > "Sun 12 Oct: There seems to be a problem within the Telecom network
    > > > causing
    > > > > slowness and packet loss for Jetstart customers. No ETA has been

    given
    > > by
    > > > > Telecom."
    > > > >
    > > > >
    > > >
    > > >

    > >
    > >

    >
    >
    lostforwords.org, Oct 12, 2003
    #18
  19. Alpine Dragon

    Chris Mayhew Guest

    "Alpine Dragon" <> wrote in
    news::

    > Anyway, To be frank, I have been considering moving to another ISP,
    > but I haven't been able to sufficiently determine whether or not the
    > sluggish performance over the last two or so months is actually due to
    > Orcon *OR* some other problem which could be affecting *all* NZ
    > Internet users, like for example, worms, viruses, DoS attacks on
    > upstream providers, etc. In the later case, moving to another ISP
    > probably will not help.
    >
    >
    >


    And heres me thinking of shifting to Orcon from Paradise but now Paradise
    ADSL is working fine through the Te Puke exchange
    Chris Mayhew, Oct 12, 2003
    #19
  20. Alpine Dragon

    Chris Mayhew Guest

    "Alpine Dragon" <> wrote in
    news::

    > Apparently from reading the posts here, it was slow last night, but I
    > wasn't using the Internet last night.
    >
    > It's seems particularly bad again this morning to the point it's is
    > unusable. Is the Internet now being snowed under the weight of these
    > worms now? Rebooted the router a number of times and still the same.
    > I'm using Orcon Jetstart ADSL.
    >
    > Off the track a bit, Over the last two months, I'm no longer getting a
    > constant 15.2 Kbps stream when downloading stuff such as updates and
    > programs. More like 9kbps and at times only that of a 56k modem.
    > Additionally, I often get disconnected from Chat servers now as my
    > connection is at best, inconsistent
    >
    > Is anyone actually suffering from these problems? Is everyone else
    > suffering the same problems or is this only Orcon related? I know
    > they effectively cut their pricing in half when they released the 5GB
    > Jetstart plan. (A large majority of people only use 1 to 2 GB on
    > their Jetstart plan)
    >
    >
    >
    >
    > C:\>tracert www.cnn.com
    >
    > Tracing route to cnn.com [64.236.24.28]
    > over a maximum of 30 hops:
    >
    > 1 <10 ms <10 ms <10 ms dsl.router [192.168.1.1]
    > 2 30 ms 40 ms 40 ms 203.99.31.254
    > 3 40 ms 40 ms 40 ms 192.168.253.145
    > 4 40 ms * 40 ms atm0-1-0-32.dial-vrf.orcon.net.nz
    > [210.55.12.129
    >]
    > 5 40 ms 40 ms * e1.filter.orcon.net.nz [210.55.12.250]
    > 6 40 ms 40 ms 50 ms fe0-0-0.dom-vrf.orcon.net.nz
    > [210.55.12.254] 7 40 ms 40 ms 40 ms
    > fe1-0.tshape.orcon.net.nz [210.55.12.213] 8 40 ms * *
    > fe0-0-1.int-vrf.orcon.net.nz [210.55.12.217] 9 * *
    > 40 ms a4-0-0-20.akbr1.global-gateway.net.nz
    > [202.50.11
    > 9.157]
    > 10 40 ms * 40 ms ge-0-3-0-6.akbr3.global-gateway.net.nz
    > [202.37.2
    > 46.18]
    > 11 170 ms 181 ms * p1-3.sjbr1.global-gateway.net.nz
    > [202.50.116.178
    >]
    > 12 * 171 ms 170 ms so-1-3-0-0.pabr3.global-gateway.net.nz
    > [202.37.2
    > 45.230]
    > 13 * 170 ms 170 ms pop2-sun-P7-1.atdn.net
    > [66.185.140.209] 14 * 180 ms 171 ms bb1-sun-P0-3.atdn.net
    > [66.185.140.196] 15 * 200 ms 190 ms bb1-den-P7-0.atdn.net
    > [66.185.152.252] 16 * 190 ms 200 ms bb2-den-P1-0.atdn.net
    > [66.185.152.137] 17 200 ms * 200 ms bb2-kcy-P7-0.atdn.net
    > [66.185.152.189] 18 * * 220 ms bb2-dls-P6-0.atdn.net
    > [66.185.152.128] 19 * 211 ms 210 ms bb1-dls-P2-0.atdn.net
    > [66.185.153.28] 20 220 ms 220 ms 221 ms bb1-hou-P6-0.atdn.net
    > [66.185.152.133] 21 * * 240 ms bb1-atm-P7-0.atdn.net
    > [66.185.152.184] 22 240 ms 240 ms 251 ms
    > pop1-atl-P4-0.atdn.net [66.185.136.17] 23 * * *
    > Request timed out.
    >
    >
    > Tracing route to aardvark.co.nz [209.240.133.249]
    > over a maximum of 30 hops:
    >
    > 1 <10 ms <10 ms <10 ms dsl.router [192.168.1.1]
    > 2 30 ms 40 ms 40 ms 203.99.31.254
    > 3 40 ms 41 ms 40 ms 192.168.253.145
    > 4 * 100 ms 110 ms atm0-1-0-32.dial-vrf.orcon.net.nz
    > [210.55.12.129
    >]
    > 5 80 ms 90 ms 90 ms e1.filter.orcon.net.nz [210.55.12.250]
    > 6 100 ms 100 ms 110 ms fe0-0-0.dom-vrf.orcon.net.nz
    > [210.55.12.254] 7 101 ms 100 ms 110 ms
    > fe1-0.tshape.orcon.net.nz [210.55.12.213] 8 100 ms * 100
    > ms fe0-0-1.int-vrf.orcon.net.nz [210.55.12.217] 9 100 ms 110 ms
    > * a4-0-0-20.akbr1.global-gateway.net.nz
    > [202.50.11
    > 9.157]
    > 10 * 110 ms * ge-0-3-0-6.akbr3.global-gateway.net.nz
    > [202.37.2
    > 46.18]
    > 11 * 100 ms * p1-1.tkbr3.global-gateway.net.nz
    > [202.50.116.162
    >]
    > 12 * * 261 ms p0-2-1-0.labr3.global-gateway.net.nz
    > [202.50.116
    > .186]
    > 13 * * * Request timed out.
    > 14 270 ms 261 ms 270 ms sl-timewarner-3-0.sprintlink.net
    > [144.232.192.34
    >]
    > 15 * * 251 ms core-01-ge-0-3-0-0.lsag.twtelecom.net
    > [168.215.5
    > 4.89]
    > 16 270 ms 281 ms 270 ms dist-02-so-0-0-0-0.sndg.twtelecom.net
    > [66.192.25
    > 1.3]
    > 17 * * 271 ms hagg-01-ge-1-3-0-0.sndg.twtelecom.net
    > [66.192.25
    > 1.147]
    > 18 270 ms 270 ms * 66.192.5.38
    > 19 ^C
    > C:\>
    >
    >
    > Trace complete.
    >
    > C:\>tracert www.aardvark.co.nz
    >
    > Tracing route to aardvark.co.nz [209.240.133.249]
    > over a maximum of 30 hops:
    >
    > 1 <10 ms <10 ms <10 ms dsl.router [192.168.1.1]
    > 2 30 ms 40 ms 40 ms 203.99.31.254
    > 3 40 ms 40 ms 40 ms 192.168.253.145
    > 4 121 ms 120 ms 140 ms atm0-1-0-32.dial-vrf.orcon.net.nz
    > [210.55.12.129
    >]
    > 5 120 ms 121 ms 120 ms e1.filter.orcon.net.nz [210.55.12.250]
    > 6 100 ms * 100 ms fe0-0-0.dom-vrf.orcon.net.nz
    > [210.55.12.254] 7 100 ms 100 ms 100 ms
    > fe1-0.tshape.orcon.net.nz [210.55.12.213] 8 101 ms 110 ms 100
    > ms fe0-0-1.int-vrf.orcon.net.nz [210.55.12.217] 9 110 ms 100 ms
    > * a4-0-0-20.akbr1.global-gateway.net.nz
    > [202.50.11
    > 9.157]
    > 10 110 ms 111 ms * ge-0-3-0-6.akbr3.global-gateway.net.nz
    > [202.37.2
    > 46.18]
    > 11 110 ms * 100 ms p1-1.tkbr3.global-gateway.net.nz
    > [202.50.116.162
    >]
    > 12 250 ms 261 ms 260 ms p0-2-1-0.labr3.global-gateway.net.nz
    > [202.50.116
    > .186]
    > 13 * 260 ms 271 ms sl-gw15-ana-6-0.sprintlink.net
    > [144.232.241.81]
    >
    > 14 260 ms 241 ms 230 ms sl-timewarner-3-0.sprintlink.net
    > [144.232.192.34
    >]
    > 15 270 ms 280 ms 271 ms core-01-ge-0-3-0-0.lsag.twtelecom.net
    > [168.215.5
    > 4.89]
    > 16 271 ms * 271 ms dist-02-so-0-0-0-0.sndg.twtelecom.net
    > [66.192.25
    > 1.3]
    > 17 270 ms * 271 ms hagg-01-ge-1-3-0-0.sndg.twtelecom.net
    > [66.192.25
    > 1.147]
    > 18 271 ms 300 ms 280 ms 66.192.5.38
    >
    >
    > Trace complete.
    >
    >


    How about telling us which exchange your connecting through - there might
    be a common thread somewhere - and this applies to all the other posters as
    well. I mean isn't the exchange an important factor in all of this ?
    Chris Mayhew, Oct 12, 2003
    #20
    1. Advertising

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