Firefox will not start

Discussion in 'Firefox' started by macca, Nov 12, 2006.

  1. macca

    macca Guest

    Firefox will not even run. It is installed and used to work fine. But now
    nothing happens when I attempt to start it up.(One thing I tried was ro
    right click and select Run As - and that starts it - but it is surely not
    the normal way of going)
    Also it fires up when I click on an html file - as it then it will start and
    it opens the file.

    But

    I suspected it was to do with malware. And I have had an issue with malware
    popups - particularly Instant Access - a dialer. (This involves popups
    connected with a gad-networks - and also http://scripts.dlv4.com/ It is
    insidious stuff. Anyway I have embarked on a mission to remove all of that.

    In the meantime I have to use IE.

    I tried various programs such as Norton Internet Security - which simply
    didn't even detect Instant Access - let alone remove it.
    SpyBot detected and said it removed it - but it would always come back.
    Now I have installed ZoneAlarm. It detected the malware and removed it - and
    now gives me the all clear that there are no viruses or malware.

    But still Firefox does not start up.

    Any advice?
     
    macca, Nov 12, 2006
    #1
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  2. On 11/12/2006 04:41 AM, macca wrote:
    > Firefox will not even run. It is installed and used to work fine. But now
    > nothing happens when I attempt to start it up.(One thing I tried was ro
    > right click and select Run As - and that starts it - but it is surely not
    > the normal way of going)
    > Also it fires up when I click on an html file - as it then it will start and
    > it opens the file.
    >
    > But
    >
    > I suspected it was to do with malware. And I have had an issue with malware
    > popups - particularly Instant Access - a dialer. (This involves popups
    > connected with a gad-networks - and also http://scripts.dlv4.com/ It is
    > insidious stuff. Anyway I have embarked on a mission to remove all of that.
    >
    > In the meantime I have to use IE.
    >
    > I tried various programs such as Norton Internet Security - which simply
    > didn't even detect Instant Access - let alone remove it.
    > SpyBot detected and said it removed it - but it would always come back.
    > Now I have installed ZoneAlarm. It detected the malware and removed it - and
    > now gives me the all clear that there are no viruses or malware.
    >
    > But still Firefox does not start up.
    >
    > Any advice?
    >
    >


    Close Firefox, backup your profile <http://kb.mozillazine.org/Profile>,
    uninstall Firefox, wipe both the Firefox application directory and the
    Firefox profile (the original), and reinstall Firefox.

    Then close Firefox and migrate the most important parts of your profile
    data into the new profile that Firefox creates.
    http://kb.mozillazine.org/Migrating_settings_to_a_new_profile

    Kaspersky Antivirus is one of the best AV programs. Buy that to get
    cleaned up. Note, if malware is still on your system when you reinstall
    Firefox, it can re-infect Firefox right after the reinstall.


    --
     
    Mumia W. (reading news), Nov 12, 2006
    #2
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  3. On Sun, 12 Nov 2006 10:41:43 GMT, in alt.fan.mozilla, "macca"
    <> wrote:

    >Firefox will not even run. It is installed and used to work fine. But now
    >nothing happens when I attempt to start it up.(One thing I tried was ro
    >right click and select Run As - and that starts it - but it is surely not
    >the normal way of going)
    >Also it fires up when I click on an html file - as it then it will start and
    >it opens the file.
    >
    >But
    >
    >I suspected it was to do with malware. And I have had an issue with malware
    >popups - particularly Instant Access - a dialer. (This involves popups
    >connected with a gad-networks - and also http://scripts.dlv4.com/ It is
    >insidious stuff. Anyway I have embarked on a mission to remove all of that.
    >
    >In the meantime I have to use IE.
    >
    >I tried various programs such as Norton Internet Security - which simply
    >didn't even detect Instant Access - let alone remove it.
    >SpyBot detected and said it removed it - but it would always come back.
    >Now I have installed ZoneAlarm. It detected the malware and removed it - and
    >now gives me the all clear that there are no viruses or malware.
    >
    >But still Firefox does not start up.
    >
    >Any advice?


    Look around for "Evonsoft Advanced Spyware Remover Professional v1.87".
    Not too long ago, I double-clicked on something which should not have
    been touched, an in consequence ended up with some *extremely* nasty
    things in my registry & temp folders, none of which I was able to delete
    in the Old Fashioned way.

    On the advice of a friend, I installed Evonsoft's app
    (http://tinyurl.com/y5byak), after which all the particular nasty things
    cleared up & went away.

    --

    " In a perfect world... spammers would get caught,
    go to jail, and share a cell with many men who have
    enlarged their penisses, taken Viagra and are looking
    for a new relationship." - bash.org
     
    Manatee Memories, Nov 12, 2006
    #3
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