FireFox 1.5 and 2.0 crashing upon launch

Discussion in 'Firefox' started by Nocturnal, Nov 9, 2006.

  1. Nocturnal

    Nocturnal Guest

    I've tried every single troubleshooting advice there is on the Internet. I
    searched all of the newsgroups, and searched the exact error that I am
    receiving which is: Firefox.exe has encountered a problem and needs to be
    closed. I searched various variations of said error message to no avail. I
    tried profiles, deleting profiles, uninstalling the program, deleting the
    Program Files\Mozilla directory, deleting the Documents and
    Settings\User\Mozilla directory and none worked.

    It crashes as soon as you double click on the Firefox icon. I tried Windows
    Safe Mode and the Firefox Safe Mode but neither did any good.

    So with that said and done, what else could be causing the browser to crash
    right away? I removed ANY and all toolbars that were installed on this
    computer. Please advise!
    Nocturnal, Nov 9, 2006
    #1
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  2. On 11/08/2006 06:46 PM, Nocturnal wrote:
    > I've tried every single troubleshooting advice there is on the Internet. I
    > searched all of the newsgroups, and searched the exact error that I am
    > receiving which is: Firefox.exe has encountered a problem and needs to be
    > closed. I searched various variations of said error message to no avail. I
    > tried profiles, deleting profiles, uninstalling the program, deleting the
    > Program Files\Mozilla directory, deleting the Documents and
    > Settings\User\Mozilla directory and none worked.
    >
    > It crashes as soon as you double click on the Firefox icon. I tried Windows
    > Safe Mode and the Firefox Safe Mode but neither did any good.
    >
    > So with that said and done, what else could be causing the browser to crash
    > right away? I removed ANY and all toolbars that were installed on this
    > computer. Please advise!
    >
    >


    Check your system for malware.

    Although you said that you've already done this, look at this page:
    http://kb.mozillazine.org/Standard_diagnostic_-_Firefox


    --
    Mumia W. (reading news), Nov 9, 2006
    #2
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