Fedex Issues and complaints..

Discussion in 'Digital Photography' started by SD, Nov 25, 2003.

  1. SD

    SD Guest

    I remember reading on rpd a while back a Fedex vs. UPS war.. Anyway I
    had a few questions to ask.

    Both Fedex and UPS leave packages at my door without any signature at my
    new apartment. Both fedex and UPS did this when it was raining heavily.
    UPS wrapped the package up in a big plastic bag but Fedex just left it
    out in the rain. I got a completely soggy fedex box. Contents (SD
    memory) were perfectly fine luckily because they were in those
    unopenable plastic packs.

    So I called up Fedex to complain and Fedex says that they leave all
    packages at the door unless the sender specifically says signature
    required. I ordered the package in question from newegg.com and I want
    to know if anyone is aware about them having no signature required by
    default. Otherwise I'm in good mind to claim that the package never
    reached and hope that it will keep them from throwing stuff outside my
    door and running off..

    TIA for any advice and suggestions what I can do about this.

    SD
    SD, Nov 25, 2003
    #1
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  2. SD

    Enough Guest

    In article <bpvsg4$idt$>,
    SD <> wrote:

    > I remember reading on rpd a while back a Fedex vs. UPS war.. Anyway I
    > had a few questions to ask.


    And Y the **** do you consider a digital photo ng an appropriate forum?
    Moron!

    > TIA for any advice and suggestions what I can do about this.


    Buy, rent, or steal a clue - IDIOT!

    --
    Enough <>
    Enough, Nov 25, 2003
    #2
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  3. SD

    SD Guest


    >
    >>I remember reading on rpd a while back a Fedex vs. UPS war.. Anyway I
    >>had a few questions to ask.

    >
    >
    > And Y the **** do you consider a digital photo ng an appropriate forum?
    > Moron!
    >


    BEcause this has beem discussed before here and because this is the ng
    with the fastest response to anything and because I ordered stuff for my
    digital cam.. And if you have problems with it then just ignore the
    message. Your abuse was most uncalled for you f***ing peice of shit..
    SD, Nov 25, 2003
    #3
  4. SD

    Enough Guest

    In article <bpvv3s$j0k$>,
    SD <> wrote:

    > Your abuse was most uncalled for you f***ing peice of shit..


    Learn how to SPELL, retard! That's FUCKING!

    --
    Enough <>
    Enough, Nov 25, 2003
    #4
  5. SD

    Todd Walker Guest

    In article <bpvsg4$idt$>,
    says...
    > So I called up Fedex to complain and Fedex says that they leave all
    > packages at the door unless the sender specifically says signature
    > required.


    Fedex requires a signature by default, and only waives that requirement
    if you file a signature release with them.

    > I ordered the package in question from newegg.com and I want
    > to know if anyone is aware about them having no signature required by
    > default. Otherwise I'm in good mind to claim that the package never
    > reached and hope that it will keep them from throwing stuff outside my
    > door and running off..


    Yeah, commit fraud. Good idea.

    --
    __________________________________
    Todd Walker
    http://www.toddwalker.net
    Canon 10D page:
    http://www.toddwalker.net/canon10d
    __________________________________
    Todd Walker, Nov 25, 2003
    #5
  6. SD

    SD Guest

    Enough wrote:
    > In article <bpvv3s$j0k$>,
    > SD <> wrote:
    >
    >
    >>Your abuse was most uncalled for you f***ing peice of shit..

    >
    >
    > Learn how to SPELL, retard! That's FUCKING!
    >

    ok FUCKING POS in caps: Here is some information for you:

    Shipping issues regarding different products from different vendors have
    been discussed in all sorts of groups ranging from alt.coffee to
    rec.music.makers.guitar.acoustic

    So if I have shipping issues with digital cam related products then this
    group is where I would think of first.

    And if you think this is not the place for it, instead of sending abuse
    to my email box, you could have simply routed follow-ups to a relevant
    group ASSHOLE or ARSEHOLE however you wish to be spelt.
    SD, Nov 25, 2003
    #6
  7. SD

    Ed Kirstein Guest

    I just bought a camera from newegg. They are pretty easy to get on the
    phone, give 'em a call.

    Ed

    "SD" <> wrote in message
    news:bpvsg4$idt$...
    > I remember reading on rpd a while back a Fedex vs. UPS war.. Anyway I
    > had a few questions to ask.
    >
    > Both Fedex and UPS leave packages at my door without any signature at my
    > new apartment. Both fedex and UPS did this when it was raining heavily.
    > UPS wrapped the package up in a big plastic bag but Fedex just left it
    > out in the rain. I got a completely soggy fedex box. Contents (SD
    > memory) were perfectly fine luckily because they were in those
    > unopenable plastic packs.
    >
    > So I called up Fedex to complain and Fedex says that they leave all
    > packages at the door unless the sender specifically says signature
    > required. I ordered the package in question from newegg.com and I want
    > to know if anyone is aware about them having no signature required by
    > default. Otherwise I'm in good mind to claim that the package never
    > reached and hope that it will keep them from throwing stuff outside my
    > door and running off..
    >
    > TIA for any advice and suggestions what I can do about this.
    >
    > SD
    >
    Ed Kirstein, Nov 25, 2003
    #7
  8. SD

    SD Guest

    Todd Walker wrote:

    > In article <bpvsg4$idt$>,
    > says...
    >
    >>So I called up Fedex to complain and Fedex says that they leave all
    >>packages at the door unless the sender specifically says signature
    >>required.

    >
    >
    > Fedex requires a signature by default, and only waives that requirement
    > if you file a signature release with them.
    >


    Thanks thats what I wanted to know. I will fire Fedex today.
    I already sent out an email complaint and I will definitely also
    complain about the guy on the phone.
    SD, Nov 25, 2003
    #8
  9. SD

    Enough Guest

    In article <bq01ir$l9u$>,
    SD <> wrote:

    > And if you think this is not the place for it, instead of sending abuse
    > to my email box


    HEY, MORON! If you don't want e-mail, don't post your e-mail address.
    GAWD, the stupidity. Drop me a line and tell be how you feel!

    --
    Enough <>
    Enough, Nov 25, 2003
    #9
  10. SD

    Brothermark Guest

    Just ignore the guy and put him in your ignore list.
    he is clearly disturbed
    Brothermark, Nov 25, 2003
    #10
  11. SD

    Troy Guest

    On Tue, 25 Nov 2003 16:47:17 GMT, Todd Walker <> wrote:

    > Fedex requires a signature by default, and only waives that requirement
    > if you file a signature release with them.


    That does not apply to FedEx ground shipments (and possibly air, I'm not
    100% sure) to residential addresses. If you want a signature for a
    residential address, you need to pay a couple of dollars extra.

    Of course, they also offer (for a fee) some really nice services for
    residential deliveries, such as scheduled deliveries (specific day or
    even specific time).

    --
    Troy
    Troy, Nov 25, 2003
    #11
  12. SD

    cc Guest

    FedEx used to require a signature to deliver stuff but last week I had a
    couple of packages sent via FedEx and both times they threw the box over
    a 10 foot gate outside between two buildings (I live in the building
    behind). I mean, at least someone without the key to the gate couldn't
    steal them, but what if the stuff inside had been fragile? Airborne
    Express did this also, after I gave specific instructions as to whom
    they could leave the package with, and the package was destroyed by rain
    but thank goodness the stuff I ordered was sealed in plastic. FedEx's
    tracking system leaves something to be desired as well. There is a big
    delay (a few hours) between when the package is scanned or put on a
    truck and when that info gets put online.

    UPS has been good for me because I have got to know the driver and he
    knows that he can deliver to my neighbours if I'm not in. If they aren't
    in he'll leave a note, and not just throw the package somewhere. Even if
    it's not the usual driver they'll never leave it without a signature.
    UPS's tracking is much better also. As soon as a package is scanned or
    delivered or whatever, it's on their tracking webpage immediately.

    I think the next time I order from a company that routinely ships FedEx
    I'll ask for an alternate shipping method and explain why. If they get
    to know how their merchandise is treated on the way to their customers
    they might decide to switch to a different carrier. You might wish to do
    this too.

    Of course with no signature the carrier has no proof that the package
    was delivered intact or even delivered at all.

    You could leave a note on your door giving a neighbour's address to
    deliver it to or else arrange with the shipping company beforehand to
    deliver to an address where someone will definitely be in. If your
    employer allows it you could have it delivered to your work.
    cc, Nov 25, 2003
    #12
  13. SD

    SD Guest

    cc wrote:

    > FedEx used to require a signature to deliver stuff but last week I had a
    > couple of packages sent via FedEx and both times they threw the box over
    > a 10 foot gate outside between two buildings (I live in the building
    > behind). I mean, at least someone without the key to the gate couldn't
    > steal them, but what if the stuff inside had been fragile? Airborne
    > Express did this also, after I gave specific instructions as to whom
    > they could leave the package with, and the package was destroyed by rain
    > but thank goodness the stuff I ordered was sealed in plastic. FedEx's
    > tracking system leaves something to be desired as well. There is a big
    > delay (a few hours) between when the package is scanned or put on a
    > truck and when that info gets put online.


    Wow! I'm never sending anything uninsured again.. At work Fedex
    delivered 2 PCs broken, one with a seriously battered Hard disk and one
    with a Video card snapped in two inspite of putting these in their
    original packing.. One would think they airdrop packages at fedex
    stations so they don't have to land too often..

    > UPS has been good for me because I have got to know the driver and he
    > knows that he can deliver to my neighbours if I'm not in. If they aren't
    > in he'll leave a note, and not just throw the package somewhere. Even if
    > it's not the usual driver they'll never leave it without a signature.
    > UPS's tracking is much better also. As soon as a package is scanned or
    > delivered or whatever, it's on their tracking webpage immediately.


    Yeah UPS is better here too. The package they wrapped in plastic was the
    camera. At my old apartment they would deliver after 5 if noone is there
    for the first delivery in the afternoon.

    > I think the next time I order from a company that routinely ships FedEx
    > I'll ask for an alternate shipping method and explain why. If they get
    > to know how their merchandise is treated on the way to their customers
    > they might decide to switch to a different carrier. You might wish to do
    > this too.


    Yeah though I doubt things are different overall.

    > Of course with no signature the carrier has no proof that the package
    > was delivered intact or even delivered at all.


    Yeah that's what I assumed.

    > You could leave a note on your door giving a neighbour's address to
    > deliver it to or else arrange with the shipping company beforehand to
    > deliver to an address where someone will definitely be in. If your
    > employer allows it you could have it delivered to your work.
    >

    Thats what I'll do..

    Thanks.
    SD, Nov 25, 2003
    #13
  14. SD

    Enough Guest

    In article <bq06hb$1st922$-berlin.de>,
    "Brothermark" <> wrote:

    > Just ignore the guy and put him in your ignore list.
    > he is clearly disturbed
    >
    >


    Nay, siddharthgdalal just a moron.

    --
    Enough <>
    Enough, Nov 25, 2003
    #14
  15. SD

    Ryan Guest

    SD <> wrote in message news:<bpvsg4$idt$>...
    >
    >Otherwise I'm in good mind to claim that the package never
    > reached and hope that it will keep them from throwing stuff outside my
    > door and running off..


    Then you'll find yourself in deep doo-doo for fraud.
    Ryan, Nov 25, 2003
    #15
  16. SD

    SD Guest

    Ryan wrote:

    > SD <> wrote in message news:<bpvsg4$idt$>...
    >
    >>Otherwise I'm in good mind to claim that the package never
    >>reached and hope that it will keep them from throwing stuff outside my
    >>door and running off..

    >
    >
    > Then you'll find yourself in deep doo-doo for fraud.


    Well as far as I can tell, they would have had no proof of delivery
    except this ng conversation..

    Anyway I called and put in my complaint and asked them not to leave
    packages at door without making them environemtn proof. Though I'm going
    to avoid ordering stuff by fedex as far as possible.
    SD, Nov 25, 2003
    #16
  17. SD

    Troy Guest

    On Tue, 25 Nov 2003 15:38:47 -0500, SD <> wrote:

    > Well as far as I can tell, they would have had no proof of delivery
    > except this ng conversation..
    >
    > Anyway I called and put in my complaint and asked them not to leave
    > packages at door without making them environemtn proof. Though I'm going
    > to avoid ordering stuff by fedex as far as possible.


    When I ship via FedEx, I always request a signature.

    --
    Troy
    Troy, Nov 25, 2003
    #17
  18. SD

    zbzbzb Guest

    >I remember reading on rpd a while back a Fedex vs. UPS war.. Anyway I
    >had a few questions to ask.
    >
    >Both Fedex and UPS leave packages at my door without any signature at my
    >new apartment. Both fedex and UPS did this when it was raining heavily.
    >UPS wrapped the package up in a big plastic bag but Fedex just left it
    >out in the rain. I got a completely soggy fedex box. Contents (SD
    >memory) were perfectly fine luckily because they were in those
    >unopenable plastic packs.
    >
    >So I called up Fedex to complain and Fedex says that they leave all
    >packages at the door unless the sender specifically says signature
    >required. I ordered the package in question from newegg.com and I want
    >to know if anyone is aware about them having no signature required by
    >default. Otherwise I'm in good mind to claim that the package never
    >reached and hope that it will keep them from throwing stuff outside my
    >door and running off..
    >
    >TIA for any advice and suggestions what I can do about this.
    >
    >SD


    They are both bad. Neither one of thenm really care about your packages.
    Regular old USPS has been the best for me. Go figure.
    zbzbzb, Nov 26, 2003
    #18
  19. SD

    zbzbzb Guest

    >FedEx used to require a signature to deliver stuff but last week I had a
    >couple of packages sent via FedEx and both times they threw the box over
    >a 10 foot gate outside between two buildings (I live in the building
    >behind). I mean, at least someone without the key to the gate couldn't
    >steal them, but what if the stuff inside had been fragile? Airborne
    >Express did this also,


    Yep. I had UPS do this to me. They threw a box over an 8 foot wall which
    damaged beyond repair the contents. None of of them care about your packages
    today. The best option is if you can somehow get them to send you the package
    through regular USPS mail. Never had a problem with them.
    zbzbzb, Nov 26, 2003
    #19
  20. SD

    Ron Hunter Guest

    zbzbzb wrote:

    >>I remember reading on rpd a while back a Fedex vs. UPS war.. Anyway I
    >>had a few questions to ask.
    >>
    >>Both Fedex and UPS leave packages at my door without any signature at my
    >>new apartment. Both fedex and UPS did this when it was raining heavily.
    >>UPS wrapped the package up in a big plastic bag but Fedex just left it
    >>out in the rain. I got a completely soggy fedex box. Contents (SD
    >>memory) were perfectly fine luckily because they were in those
    >>unopenable plastic packs.
    >>
    >>So I called up Fedex to complain and Fedex says that they leave all
    >>packages at the door unless the sender specifically says signature
    >>required. I ordered the package in question from newegg.com and I want
    >>to know if anyone is aware about them having no signature required by
    >>default. Otherwise I'm in good mind to claim that the package never
    >>reached and hope that it will keep them from throwing stuff outside my
    >>door and running off..
    >>
    >>TIA for any advice and suggestions what I can do about this.
    >>
    >>SD

    >
    >
    > They are both bad. Neither one of thenm really care about your packages.
    > Regular old USPS has been the best for me. Go figure.
    >
    >
    >

    One can hardly complain about wet pacakges and then compare that to
    USPS. If it is raining, my mail is ALWAYS wet as the carriers these
    days make NO ATTEMPT to keep it dry. In the summer, it is often also
    wet from perspiration. GROSS!
    Ron Hunter, Nov 26, 2003
    #20
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