External Hard Drive Issues (two of them)

Discussion in 'Computer Support' started by heliophilia@gmail.com, May 29, 2006.

  1. Guest

    Hey all,

    Don't know if this is the right group to post to.

    I'm running on a Windows XP Pro Compaq Presario Laptop and I purchased
    a SimpleTech 60GB hard drive last summer. It worked fine until I took
    it with me on a trip to London in January, and ever since then it has
    not worked.

    I tested the power supply and found it to be faulty, so I used another.
    The light came on and the drive began to make normal spinning noises,
    however once I connected it via USB cable to my laptop, it could not be
    recognized. This was tried on another laptop with similar specs and
    still it was not recognized.

    I tried running chkdsk but it did not recognize a drive being present.
    The same goes for the TestDisk program that I downloaded. Because I am
    working with a laptop, I am hesitant to try to hook it up directly to
    my computer, so any advice on getting Windows to recognize the hard
    drive would be greatly appreciated.

    The other issue about having this external drive is that iTunes and
    Yahoo! Widgets refuse to work because they claim to depend on files
    found on the missing G: drive. I have tried uninstalling and
    reinstalling both programs and the response remains the same.

    Thanks in advance for any input.
     
    , May 29, 2006
    #1
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  2. Mistoffolees Guest

    wrote:

    > Hey all,
    >
    > Don't know if this is the right group to post to.
    >
    > I'm running on a Windows XP Pro Compaq Presario Laptop and I purchased
    > a SimpleTech 60GB hard drive last summer. It worked fine until I took
    > it with me on a trip to London in January, and ever since then it has
    > not worked.
    >
    > I tested the power supply and found it to be faulty, so I used another.
    > The light came on and the drive began to make normal spinning noises,
    > however once I connected it via USB cable to my laptop, it could not be
    > recognized. This was tried on another laptop with similar specs and
    > still it was not recognized.
    >
    > I tried running chkdsk but it did not recognize a drive being present.
    > The same goes for the TestDisk program that I downloaded. Because I am
    > working with a laptop, I am hesitant to try to hook it up directly to
    > my computer, so any advice on getting Windows to recognize the hard
    > drive would be greatly appreciated.


    Interesting thing about these external hard drive enclosures
    is that they use electronics to identify and control the hard
    drive that is enclosed. And their power supply requirements do
    not necessarily follow any standard. It is quite possible that
    the replacement power supply is not the proper one for this
    drive or it has already damaged it. The hard drive might still
    be OK but not its enclosure. Have it checked or serviced by a
    tech.

    > The other issue about having this external drive is that iTunes and
    > Yahoo! Widgets refuse to work because they claim to depend on files
    > found on the missing G: drive. I have tried uninstalling and
    > reinstalling both programs and the response remains the same.
    >


    And what is Drive G? iTunes and Yahoo could be looking for a
    qualifying or registering file that can only be on a fixed
    hard drive in the computer or laptop.
     
    Mistoffolees, May 29, 2006
    #2
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  3. Meat Plow Guest

    On Sun, 28 May 2006 20:19:11 -0700, heliophilia wrote:

    > Hey all,
    >
    > Don't know if this is the right group to post to.
    >
    > I'm running on a Windows XP Pro Compaq Presario Laptop and I purchased a
    > SimpleTech 60GB hard drive last summer. It worked fine until I took it
    > with me on a trip to London in January, and ever since then it has not
    > worked.
    >
    > I tested the power supply and found it to be faulty, so I used another.
    > The light came on and the drive began to make normal spinning noises,
    > however once I connected it via USB cable to my laptop, it could not be
    > recognized. This was tried on another laptop with similar specs and still
    > it was not recognized.
    >
    > I tried running chkdsk but it did not recognize a drive being present. The
    > same goes for the TestDisk program that I downloaded. Because I am working
    > with a laptop, I am hesitant to try to hook it up directly to my computer,
    > so any advice on getting Windows to recognize the hard drive would be
    > greatly appreciated.
    >
    > The other issue about having this external drive is that iTunes and Yahoo!
    > Widgets refuse to work because they claim to depend on files found on the
    > missing G: drive. I have tried uninstalling and reinstalling both programs
    > and the response remains the same.
    >
    > Thanks in advance for any input.


    Most PATA IDE drives need a supply capable of sustaining 1 amp. Check the
    rating of yours.

    --

    Pierre Salinger Memorial Hook, Line & Sinker, June 2004
     
    Meat Plow, May 29, 2006
    #3
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