Error Message while using MSN Chat

Discussion in 'Computer Support' started by Mike, Oct 3, 2003.

  1. Mike

    Mike Guest

    Lately I seem to be getting this error message quite frequently which causes
    explorer to shut down. I use 98SE, IE6, with newest updates. Thanks Mike

    IEXPLORE caused a general protection fault
    in module <unknown> at 0000:0001f929.
    Registers:
    EAX=000000b3 CS=2077 EIP=0001f929 EFLGS=00010206
    EBX=00000000 SS=207f ESP=0000c908 EBP=0000c940
    ECX=45c70c75 DS=207f ESI=0000c970 FS=2816
    EDX=45c70c7d ES=207f EDI=0000004d GS=2057
    Bytes at CS:EIP:
    0f b7 42 f8 2b c8 66 8b 52 04 66 23 d2 74 14 8b
    Stack dump:
    0000c970 0000004d 0001a0fa 45c70c7d 0000207f 0000c970 00000000 0001f914
    000c8f2c 00000000 004db320 45c70c7d 00000000 00000271 0000cbd0 00016cd0
    Mike, Oct 3, 2003
    #1
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  2. Mike

    °Mike° Guest

    Just a FYI: enclosing the full error message is great, but there
    is no need to include the registers and stack dump.

    Unfortunately, as the module is unknown, you may have a
    little detective work on your hands.

    Start here:

    Unrecoverable Errors Such as _Invalid Page Faults_ or _General
    Protection Faults_ in Internet Explorer
    http://support.microsoft.com/default.aspx?kbid=276393

    Causes of General Protection Faults and Troubleshooting Tips
    http://support.microsoft.com/default.aspx?kbid=82710

    Error Messages: GENERAL PROTECTION FAULTS
    http://aumha.org/win4/kbegpf.php

    If you still have trouble after studying the above, try a 'Repair'
    of IE from Add\Remove Programs.


    On Thu, 2 Oct 2003 22:23:35 -0500, in
    <>
    Mike scrawled:

    >Lately I seem to be getting this error message quite frequently which causes
    >explorer to shut down. I use 98SE, IE6, with newest updates. Thanks Mike
    >
    >IEXPLORE caused a general protection fault
    >in module <unknown> at 0000:0001f929.


    <snip>

    --
    Basic computer maintenance
    http://uk.geocities.com/personel44/maintenance.html
    °Mike°, Oct 3, 2003
    #2
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