Error loading Explorer.exe

Discussion in 'A+ Certification' started by Jeff Shealey, Jun 23, 2003.

  1. Jeff Shealey

    Jeff Shealey Guest

    <!--StartFragment-->I'm a tech and I have a customer who was having problems
    with Internet Explorer 6. I ran the setup again per
    Microsoft KB instuctions and upon restarting I got
    the "Error loading Explorer.exe You must reinstall
    Windows" error and after clicking on ok I recieved an
    error stating "The Shell32.dll file is linked to a missing
    export Shlwapi.dll; SHCreateStream on File A" error. I
    first tried restoring the registy, but that didn't work. I
    then tried extracting a Explorer.exe from the Windows ME
    CD to the Windows folder, but I am still recieving the
    same error. Does anyone have any suggestions on what to do
    next?
    I also looked for the Paprport folder that MS said was causing the
    shell32.dll problem, but was unable to find it.
     
    Jeff Shealey, Jun 23, 2003
    #1
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