ENERGIS ABUSE TICKET : 1636944 Inappropriate Usenet Posting - ?????

Discussion in 'Computer Support' started by English Patient, Oct 5, 2004.

  1. Have just received the following email:

    ~~~~~~~~~~~~~~~~~

    For the attention of the Account Holder

    Dear Sir/Madam,

    Re: Inappropriate Usenet Posting
    --------------------------------

    Energis is a backbone ISP. We host virtual ISPs including Wanadoo and LUFC.
    This means that we own the network on which your account is hosted. We
    therefore have an obligation to deal with abuse issues relating to our
    network.

    We have received a complaint about an inappropriate usenet Posting(s)
    originating from your account. The headers of the posting are included below
    and trace back to your account. The posting in question (included below) may
    be Unsolicited Commercial Email (UCE), off-topic or against the newsgroup
    charter and therefore is in breach of the Terms of Use that you accepted
    upon sign-up. We have noted receipt of this report on your account log.

    If further complaints are received we shall at our discretion take
    appropriate action. This may lead to your account being locked.

    Before posting on newsgroups, it is important to first understand the
    rules. You
    need to read the postings to get a feel for the newsgroup and also read the
    FAQs and the charter.

    <snip>

    ~~~~~~~~~~

    Should I take it seriously. The email in question was one about posting
    using PowerPost2000 and reposting missing segments.

    With no use of bad language, and being obviously ON topic, any idea as to
    what I should do.

    I'm confused.

    EP.
    English Patient, Oct 5, 2004
    #1
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  2. English Patient

    EricP Guest

    On Tue, 5 Oct 2004 15:03:01 +0100, "English Patient"
    <> wrote:

    >Should I take it seriously. The email in question was one about posting
    >using PowerPost2000 and reposting missing segments.
    >
    >With no use of bad language, and being obviously ON topic, any idea as to
    >what I should do.
    >
    >I'm confused.
    >
    >EP.


    They probably never read it as they are snowed under with work.

    Glance at it, Press Button C. (General Abuse Caution)

    It may be logged to your account record. Better to try and get it
    removed now, rather than later.
    EricP, Oct 5, 2004
    #2
    1. Advertising

  3. English Patient

    Hamman Guest

    "English Patient" <> wrote in message
    news:cju9nm$c5c$...
    > Have just received the following email:
    >
    > ~~~~~~~~~~~~~~~~~
    >
    > For the attention of the Account Holder
    >

    <snip>

    Make sure you dont get a second. Instant account termination, without
    question or warning.

    On the plus side, you can leave Wannadoo

    hamman
    Hamman, Oct 5, 2004
    #3
  4. I just don't get why someone has reported me. I didn't direct abuse at
    anyone. My question about PowerPOst WAS on topic. And I wasn't after any
    money. The ENERGIS email didn't even tell me what offense I had caused, what
    'law' I'd broken. I just hoped this was a hoax type email, now by the looks
    of things it ain't and I'm most concerned. Hopefully my email to ENERGIS
    will get them to explain a bit clearer as to what I did wrong :(

    EP.

    "Hamman" <> wrote in message
    news:...
    >
    > "English Patient" <> wrote in message
    > news:cju9nm$c5c$...
    > > Have just received the following email:
    > >
    > > ~~~~~~~~~~~~~~~~~
    > >
    > > For the attention of the Account Holder
    > >

    > <snip>
    >
    > Make sure you dont get a second. Instant account termination, without
    > question or warning.
    >
    > On the plus side, you can leave Wannadoo
    >
    > hamman
    >
    >
    English Patient, Oct 5, 2004
    #4
  5. English Patient

    DC Guest

    English Patient wrote:
    > Have just received the following email:


    > ~~~~~~~~~~~~~~~~~


    > For the attention of the Account Holder


    <snip>

    > ~~~~~~~~~~


    > Should I take it seriously. The email in question was one about posting
    > using PowerPost2000 and reposting missing segments.


    > With no use of bad language, and being obviously ON topic, any idea as to
    > what I should do.


    > I'm confused.



    Hard to offer advice without the Message-ID in question (looks like you
    snipped it out). If you had included it, we might have been able to
    suggest where you allegedly went wrong.

    --
    DC Linux RU #1000111011000111001

    Health nuts are going to feel stupid someday, lying in hospitals dying
    of nothing.
    DC, Oct 5, 2004
    #5
  6. Re: ENERGIS ABUSE TICKET : what ENERGIS sent me, and my 'evil' newsgroup message

    The Full email from ENERGIS

    ################################################################

    For the attention of the Account Holder

    Dear Sir/Madam,

    Re: Inappropriate Usenet Posting
    --------------------------------

    Energis is a backbone ISP. We host virtual ISPs including Wanadoo and LUFC.
    This means that we own the network on which your account is hosted. We
    therefore have an obligation to deal with abuse issues relating to our
    network.

    We have received a complaint about an inappropriate usenet Posting(s)
    originating from your account. The headers of the posting are included below
    and trace back to your account. The posting in question (included below) may
    be Unsolicited Commercial Email (UCE), off-topic or against the newsgroup
    charter and therefore is in breach of the Terms of Use that you accepted
    upon sign-up. We have noted receipt of this report on your account log.

    If further complaints are received we shall at our discretion take
    appropriate action. This may lead to your account being locked.

    Before posting on newsgroups, it is important to first understand the
    rules. You
    need to read the postings to get a feel for the newsgroup and also read the
    FAQs and the charter.

    Useful sites
    http://www.faqs.org/
    http://www.deja.com/products/common/newforyou.epl
    http://www.usenet.org.uk/
    http://marketing.tenagra.com/rfc1855.html

    Regards

    Energis Network Integrity Team
    Website: http://www.energis.co.uk/abuse
    Email:

    ---------------------------------------------------------------------------
    ---
    This email is confidential and may be privileged or otherwise protected
    from disclosure. Any liability (in negligence or otherwise) arising from any
    third party acting, or refraining from acting, on any information contained
    in this
    e-mail is excluded. If you are not the named recipient please notify the
    sender immediately and do not disclose to another person, you must not copy
    this message or disclose the contents to any other person. If you receive
    this message in error please notify us immediately.

    Copyright in this e-mail belongs to Energis.
    ---------------------------------------------------------------------------
    ---

    ------------------Newsgroup Headers and Content----------------------------
    Path:
    uni-berlin.de!fu-berlin.de!border2.nntp.ams.giganews.com!nntp.giganews.com!n
    ews-out.ntli.net!newsrout1.ntli.net!news-in.ntli.net!ntli.net!diablo.theplan
    et.net!news.theplanet.net!not-for-mail
    From: "English Patient" <>
    Newsgroups: 24hoursupport.helpdesk
    Subject: PowerPost2000 and reposting missing segments.
    Date: Wed, 15 Sep 2004 18:52:24 +0100
    Lines: 47
    Message-ID: <ci9v8n$s9j$>
    NNTP-Posting-Host: 81.76.151.128
    X-Trace: news8.svr.pol.co.uk 1095270487 28979 81.76.151.128 (15 Sep
    2004 17:48:07 GMT)
    NNTP-Posting-Date: 15 Sep 2004 17:48:07 GMT
    X-Complaints-To:
    X-Priority: 3
    X-MSMail-Priority: Normal
    X-Newsreader: Microsoft Outlook Express 6.00.2800.1409
    X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409
    Xref: uni-berlin.de 24hoursupport.helpdesk:934634

    ################################################################

    And the email I posted with Subject PowerPost2000 and reposting missing
    segments

    ################################################################

    I use PP2K to post largish (~7MB) files to newsgroups.

    PP2K splits the file into a number of segments, which both my newsreaders,
    Outlook Express (nonyenc) and Ozum (yenc) lists as shown below

    Track01.mp3 (1/6)
    Track01.mp3 (2/6)
    Track01.mp3 (3/6)
    Track01.mp3 (4/6)
    Track01.mp3 (5/6)
    Track01.mp3 (6/6)

    If anyone who wants this file sees they are missing a segment I can easily
    repost the missing one - PP2K makes this v. easy.

    My problem is this. I keep getting request from people saying the file has
    arrived incomplete to their server and they want the WHOLE file reposted.
    They don't ask for the missing segments, rather they want the whole thing.

    My only experience with newsgroup-readers is with my 2 above, so my question
    is this. Are there some news-readers out there that given an incomplete file
    then me reposting the missing segment won't fix it for them?

    I know (I think) that some newsreaders do not list all available segments.
    And when there is an incomplete file put out something like [incomplete
    file, missing segments 2,3,4]. Would reposting these missing segments fix
    the file, and in so doing remove the error message ??

    Can someone with some knowledge please assist.

    P.

    ############################################################################
    #####

    No porn, no spam, no individual singled out for abuse.

    ??????

    EP
    English Patient, Oct 5, 2004
    #6
  7. English Patient

    DC Guest

    Re: ENERGIS ABUSE TICKET : what ENERGIS sent me, and my 'evil' newsgroup message

    English Patient wrote:

    > The Full email from ENERGIS


    [...]

    > We have received a complaint about an inappropriate usenet Posting(s)
    > originating from your account. The headers of the posting are included below
    > and trace back to your account. The posting in question (included below) may
    > be Unsolicited Commercial Email (UCE), off-topic or against the newsgroup
    > charter and therefore is in breach of the Terms of Use that you accepted
    > upon sign-up. We have noted receipt of this report on your account log.


    [...]

    > ------------------Newsgroup Headers and Content----------------------------


    > Message-ID: <ci9v8n$s9j$>



    Rest easy. }:O)

    IMO, the complaint is completely unfounded.

    (1) Not UCE (spam)
    (2) 24hs.hd has *no* topic
    (3) 24hs.hd has no official charter

    Had your ISP actually read your post, instead of sending this amateurish
    knee-jerk automated response, they would know this.

    Incidentally, any ISP that treats its customers like this doesn't
    deserve your business.

    Obviously, someone is screwing with you. If you ever find out who
    reported you, report them, in turn, to their ISP. This is harassment
    and should be against most Terms of Service.

    But, do followup with your ISP to have your record cleared, in the
    interim. Record -- Ha! Feeling like a criminal, yet? }:O)

    Demand an apology, in writing. Then go ISP shopping. If and when you
    cancel your service, make sure you tell them why.

    HTH

    --
    DC Linux RU #1000111011000111001

    Health nuts are going to feel stupid someday, lying in hospitals dying
    of nothing.
    DC, Oct 5, 2004
    #7
  8. English Patient

    Hamman Guest

    "English Patient" <> wrote in message
    news:cjupg9$o3f$...
    >I just don't get why someone has reported me. I didn't direct abuse at
    > anyone. My question about PowerPOst WAS on topic. And I wasn't after any
    > money. The ENERGIS email didn't even tell me what offense I had caused,
    > what
    > 'law' I'd broken. I just hoped this was a hoax type email, now by the
    > looks
    > of things it ain't and I'm most concerned. Hopefully my email to ENERGIS
    > will get them to explain a bit clearer as to what I did wrong :(
    >

    You wont get anything out of them except autometed emails and an answering
    machine. Just let it go.

    hamman
    Hamman, Oct 5, 2004
    #8
  9. It took about 2hours but they did ring me back.

    It seems my return-email address of was the cause of all
    the problems.

    It isn't / wasn't my REAL address, only something that sounded nice.

    Either someone with the actual domain name of night.com has seen my messages
    and complained I'm using their name. (though didn't think of replying within
    the group to tell me)

    OR someone dodil with nothing better to do thought they might as well report
    me rather than reply to my 'PowerPost' email and tell me I could be causing
    someoneelse problems with my chosen email address.

    All I wanted was to avoid spam, and to not have a displayed email address
    like .

    Maybe I could use and see if that causes any problems. But
    on reflection that would be a BAD thing to do. So I won't.

    EP.

    "Hamman" <> wrote in message
    news:...
    >
    > "English Patient" <> wrote in message
    > news:cjupg9$o3f$...
    > >I just don't get why someone has reported me. I didn't direct abuse at
    > > anyone. My question about PowerPOst WAS on topic. And I wasn't after any
    > > money. The ENERGIS email didn't even tell me what offense I had caused,
    > > what
    > > 'law' I'd broken. I just hoped this was a hoax type email, now by the
    > > looks
    > > of things it ain't and I'm most concerned. Hopefully my email to ENERGIS
    > > will get them to explain a bit clearer as to what I did wrong :(
    > >

    > You wont get anything out of them except autometed emails and an answering
    > machine. Just let it go.
    >
    > hamman
    >
    >
    English Patient, Oct 6, 2004
    #9
  10. Re: ENERGIS ABUSE TICKET : what ENERGIS sent me, and my 'evil' newsgroup message

    The complaint was centred around my chosen email address. Seems the
    nark/grass ( technical term for a self-designated net-policeman ) reported
    me as someone possibly causing the real owner of night.com to receive
    unasked for spam.

    The fact that ENERGIS didn't tell me the nature of the complaint was, in
    their words, a little oversight !!

    I only used that (evil) mail address to avoid spam and people writing to me
    directly rather than thru the newsgroup - I was after a little assistance,
    not a life long friend !!!!!
    And also cos it sounds nice.

    So I guess I must change it. :(

    I will then rest easy now :)

    Until someone decides to complains about my use of abusive language, what a
    cun

    Ta for all replies, this newsgroup is most helpful.

    EP.

    >
    > Rest easy. }:O)
    >
    > IMO, the complaint is completely unfounded.
    >
    > (1) Not UCE (spam)
    > (2) 24hs.hd has *no* topic
    > (3) 24hs.hd has no official charter
    >
    > Had your ISP actually read your post, instead of sending this amateurish
    > knee-jerk automated response, they would know this.
    >
    > Incidentally, any ISP that treats its customers like this doesn't
    > deserve your business.
    >
    > Obviously, someone is screwing with you. If you ever find out who
    > reported you, report them, in turn, to their ISP. This is harassment
    > and should be against most Terms of Service.
    >
    > But, do followup with your ISP to have your record cleared, in the
    > interim. Record -- Ha! Feeling like a criminal, yet? }:O)
    >
    > Demand an apology, in writing. Then go ISP shopping. If and when you
    > cancel your service, make sure you tell them why.
    >
    > HTH
    >
    > --
    > DC Linux RU #1000111011000111001
    >
    > Health nuts are going to feel stupid someday, lying in hospitals dying
    > of nothing.
    English Patient, Oct 6, 2004
    #10
  11. English Patient

    DC Guest

    Re: ENERGIS ABUSE TICKET : what ENERGIS sent me, and my 'evil' newsgroup message

    English Patient wrote:
    > DC Wrote:
    >> Rest easy. }:O)


    >> IMO, the complaint is completely unfounded.


    >> (1) Not UCE (spam)
    >> (2) 24hs.hd has *no* topic
    >> (3) 24hs.hd has no official charter


    >> Had your ISP actually read your post, instead of sending this amateurish
    >> knee-jerk automated response, they would know this.


    > The complaint was centred around my chosen email address. Seems the
    > nark/grass ( technical term for a self-designated net-policeman ) reported
    > me as someone possibly causing the real owner of night.com to receive
    > unasked for spam.


    Ah!

    Well, yeah, they're right about that.

    You're still doing it (munging) incorrectly, though. Read this:

    http://members.aol.com/emailfaq/mungfaq.html

    --
    DC Linux RU #1000111011000111001

    Health nuts are going to feel stupid someday, lying in hospitals dying
    of nothing.
    DC, Oct 6, 2004
    #11
  12. English Patient

    Dan Evans Guest

    "English Patient" <> wrote in message
    news:ck0gvg$d53$...
    > It took about 2hours but they did ring me back.
    >
    > It seems my return-email address of was the cause of all
    > the problems.
    >
    > It isn't / wasn't my REAL address, only something that sounded nice.
    >
    > Either someone with the actual domain name of night.com has seen my

    messages
    > and complained I'm using their name. (though didn't think of replying

    within
    > the group to tell me)
    >
    > OR someone dodil with nothing better to do thought they might as well

    report
    > me rather than reply to my 'PowerPost' email and tell me I could be

    causing
    > someoneelse problems with my chosen email address.
    >
    > All I wanted was to avoid spam, and to not have a displayed email address
    > like .
    >
    > Maybe I could use and see if that causes any problems. But
    > on reflection that would be a BAD thing to do. So I won't.


    The "approved" way is to put <your account>@<your domain>.invalid.

    Dan





    .................................................................
    Posted via TITANnews - Uncensored Newsgroups Access
    >>>> at http://www.TitanNews.com <<<<

    -=Every Newsgroup - Anonymous, UNCENSORED, BROADBAND Downloads=-
    Dan Evans, Oct 7, 2004
    #12
  13. English Patient

    Dan Evans Guest

    Re: ENERGIS ABUSE TICKET : what ENERGIS sent me, and my 'evil' newsgroup message

    "DC" <> wrote in message
    news:...

    > Incidentally, any ISP that treats its customers like this doesn't
    > deserve your business.


    Energis isn't the OP's ISP, but his ISP's provider. Energis used to be part
    of National Grid, the UK power distribution company, and strung fibre optic
    along the earth cable along the power pylons - it was done during routine
    maintenance which made it incredibly cheap to do. As they have this huge
    infrastructure/bandwidth capacity, most of the major UK ISP's use Energis as
    their backbone. Daemon Internnet was the first IIRC:

    Dan





    .................................................................
    Posted via TITANnews - Uncensored Newsgroups Access
    >>>> at http://www.TitanNews.com <<<<

    -=Every Newsgroup - Anonymous, UNCENSORED, BROADBAND Downloads=-
    Dan Evans, Oct 7, 2004
    #13
  14. English Patient

    DC Guest

    Re: ENERGIS ABUSE TICKET : what ENERGIS sent me, and my 'evil' newsgroup message

    Dan Evans wrote:

    > "DC" <> wrote in message
    > news:...


    >> Incidentally, any ISP that treats its customers like this doesn't
    >> deserve your business.


    > Energis isn't the OP's ISP, but his ISP's provider. Energis used to be part
    > of National Grid, the UK power distribution company, and strung fibre optic
    > along the earth cable along the power pylons - it was done during routine
    > maintenance which made it incredibly cheap to do. As they have this huge
    > infrastructure/bandwidth capacity, most of the major UK ISP's use Energis as
    > their backbone. Daemon Internnet was the first IIRC:


    Thanks for the info.

    --
    DC Linux RU #1000111011000111001

    Health nuts are going to feel stupid someday, lying in hospitals dying
    of nothing.
    DC, Oct 8, 2004
    #14
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