dvd cd drive issues

Discussion in 'Computer Support' started by Jamie&Rach, Jun 25, 2006.

  1. Jamie&Rach

    Jamie&Rach Guest

    I have recently built a new system which worked perfectly, so my parents
    asked if i could do them the same, everything was identical to what I put in
    my tower but the problem with theres is that when I put a CD or DVD in the
    DVD drive it locks the system up.
    It shows up as a CD rom or DVD rom in the my computer window but upon
    double clicking it it just sticks and freezes.
    Thinking this was just a dodgy cable connection I replaced it to no avail so
    just out of interest I attatched one of my external usb dvd drives to the
    usb port of their pc, thinking they would at least get some use for now
    while I replaced what I thought was a faulty drive....only to find that the
    external drive did the same, telling me this is not a drive fault (i have
    checked them elsewhere and they work fine) I have checked cables, even
    swapped over on motherboard with hard disks, and CMOS IS picking up the
    Drive (Master on IDE 1) I have tried a further dvd drive on yet another
    set of cable but still the same problem. Does anyone have any ideas ? Many
    Thanks J.
     
    Jamie&Rach, Jun 25, 2006
    #1
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  2. Jamie&Rach

    Jamie&Rach Guest


    > Jamie&Rach wrote:
    >> I have recently built a new system which worked perfectly, so my
    >> parents asked if i could do them the same, everything was identical
    >> to what I put in my tower but the problem with theres is that when I
    >> put a CD or DVD in the DVD drive it locks the system up.
    >> It shows up as a CD rom or DVD rom in the my computer window but upon
    >> double clicking it it just sticks and freezes.
    >> Thinking this was just a dodgy cable connection I replaced it to no
    >> avail so just out of interest I attatched one of my external usb dvd
    >> drives to the usb port of their pc, thinking they would at least get
    >> some use for now while I replaced what I thought was a faulty
    >> drive....only to find that the external drive did the same, telling
    >> me this is not a drive fault (i have checked them elsewhere and they
    >> work fine) I have checked cables, even swapped over on motherboard
    >> with hard disks, and CMOS IS picking up the Drive (Master on IDE 1) I
    >> have tried a further dvd drive on yet another set of cable but
    >> still the same problem. Does anyone have any ideas ? Many Thanks J.

    >
    > First idea? Parts substitution. Put in a different optical drive. Or test
    > that drive in a different PC. Or do both.
    >
    > Second idea? Check the DMA settings.


    Thanks for that Tim
    I have tested dvd and cables and mixed and matched on various systems
    I have altered the DMA settings on the CMOS, but after fiddling for 10
    minutes thought I was getting nowhere. What should the DMA settings be set
    to?

    Thanks Again
     
    Jamie&Rach, Jun 25, 2006
    #2
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  3. Jamie&Rach

    Toolman Tim Guest

    Jamie&Rach wrote:
    > I have recently built a new system which worked perfectly, so my
    > parents asked if i could do them the same, everything was identical
    > to what I put in my tower but the problem with theres is that when I
    > put a CD or DVD in the DVD drive it locks the system up.
    > It shows up as a CD rom or DVD rom in the my computer window but upon
    > double clicking it it just sticks and freezes.
    > Thinking this was just a dodgy cable connection I replaced it to no
    > avail so just out of interest I attatched one of my external usb dvd
    > drives to the usb port of their pc, thinking they would at least get
    > some use for now while I replaced what I thought was a faulty
    > drive....only to find that the external drive did the same, telling
    > me this is not a drive fault (i have checked them elsewhere and they
    > work fine) I have checked cables, even swapped over on motherboard
    > with hard disks, and CMOS IS picking up the Drive (Master on IDE 1) I
    > have tried a further dvd drive on yet another set of cable but
    > still the same problem. Does anyone have any ideas ? Many Thanks J.


    First idea? Parts substitution. Put in a different optical drive. Or test
    that drive in a different PC. Or do both.

    Second idea? Check the DMA settings.

    --
    When I was a child, I remember my Mom telling me, "Son, when you grow
    up, you can marry any girl you please." When I became a young man, I
    learned the sad fact was that I could not please any of them.
     
    Toolman Tim, Jun 25, 2006
    #3
  4. Jamie&Rach

    Toolman Tim Guest

    Jamie&Rach wrote:
    >> Jamie&Rach wrote:
    >>> I have recently built a new system which worked perfectly, so my
    >>> parents asked if i could do them the same, everything was identical
    >>> to what I put in my tower but the problem with theres is that when I
    >>> put a CD or DVD in the DVD drive it locks the system up.
    >>> It shows up as a CD rom or DVD rom in the my computer window but
    >>> upon double clicking it it just sticks and freezes.
    >>> Thinking this was just a dodgy cable connection I replaced it to no
    >>> avail so just out of interest I attatched one of my external usb dvd
    >>> drives to the usb port of their pc, thinking they would at least get
    >>> some use for now while I replaced what I thought was a faulty
    >>> drive....only to find that the external drive did the same, telling
    >>> me this is not a drive fault (i have checked them elsewhere and they
    >>> work fine) I have checked cables, even swapped over on motherboard
    >>> with hard disks, and CMOS IS picking up the Drive (Master on IDE 1)
    >>> I have tried a further dvd drive on yet another set of cable but
    >>> still the same problem. Does anyone have any ideas ? Many Thanks J.

    >>
    >> First idea? Parts substitution. Put in a different optical drive. Or
    >> test that drive in a different PC. Or do both.
    >>
    >> Second idea? Check the DMA settings.

    >
    > Thanks for that Tim
    > I have tested dvd and cables and mixed and matched on various systems
    > I have altered the DMA settings on the CMOS, but after fiddling for 10
    > minutes thought I was getting nowhere. What should the DMA settings
    > be set to?
    >
    > Thanks Again


    Well, check the Windows DMA in the Device Manager. Start/Run devmgmt.msc
    <enter>. Click the + in front of IDE ATA/ATAPI controllers. Select the one
    the drive is connected to and double click. DMA is under Advanced Settings.
    Typically, the Transfer Mode should be set to DMA if available, not PIO
    only.

    --
    When I was a child, I remember my Mom telling me, "Son, when you grow
    up, you can marry any girl you please." When I became a young man, I
    learned the sad fact was that I could not please any of them.
     
    Toolman Tim, Jun 25, 2006
    #4
  5. Jamie&Rach

    Jamie&Rach Guest

    >>> Jamie&Rach wrote:
    >>>> I have recently built a new system which worked perfectly, so my
    >>>> parents asked if i could do them the same, everything was identical
    >>>> to what I put in my tower but the problem with theres is that when I
    >>>> put a CD or DVD in the DVD drive it locks the system up.
    >>>> It shows up as a CD rom or DVD rom in the my computer window but
    >>>> upon double clicking it it just sticks and freezes.
    >>>> Thinking this was just a dodgy cable connection I replaced it to no
    >>>> avail so just out of interest I attatched one of my external usb dvd
    >>>> drives to the usb port of their pc, thinking they would at least get
    >>>> some use for now while I replaced what I thought was a faulty
    >>>> drive....only to find that the external drive did the same, telling
    >>>> me this is not a drive fault (i have checked them elsewhere and they
    >>>> work fine) I have checked cables, even swapped over on motherboard
    >>>> with hard disks, and CMOS IS picking up the Drive (Master on IDE 1)
    >>>> I have tried a further dvd drive on yet another set of cable but
    >>>> still the same problem. Does anyone have any ideas ? Many Thanks J.
    >>>
    >>> First idea? Parts substitution. Put in a different optical drive. Or
    >>> test that drive in a different PC. Or do both.
    >>>
    >>> Second idea? Check the DMA settings.

    >>
    >> Thanks for that Tim
    >> I have tested dvd and cables and mixed and matched on various systems
    >> I have altered the DMA settings on the CMOS, but after fiddling for 10
    >> minutes thought I was getting nowhere. What should the DMA settings
    >> be set to?
    >>
    >> Thanks Again

    >
    > Well, check the Windows DMA in the Device Manager. Start/Run devmgmt.msc
    > <enter>. Click the + in front of IDE ATA/ATAPI controllers. Select the one
    > the drive is connected to and double click. DMA is under Advanced
    > Settings. Typically, the Transfer Mode should be set to DMA if available,
    > not PIO only.



    Thanks again Tim, just before i go off and look, how does this affect an
    external USB drive as the same thing is happening when i plug one of these
    in.....tried a couple but freezes when double clicking on drives icon just
    like internal on IDE. Could it be something else, should I reinstall the
    O.S?

    J
     
    Jamie&Rach, Jun 25, 2006
    #5
  6. Jamie&Rach

    Toolman Tim Guest

    Jamie&Rach wrote:
    >>>> Jamie&Rach wrote:
    >>>>> I have recently built a new system which worked perfectly, so my
    >>>>> parents asked if i could do them the same, everything was
    >>>>> identical to what I put in my tower but the problem with theres
    >>>>> is that when I put a CD or DVD in the DVD drive it locks the
    >>>>> system up. It shows up as a CD rom or DVD rom in the my computer
    >>>>> window but
    >>>>> upon double clicking it it just sticks and freezes.
    >>>>> Thinking this was just a dodgy cable connection I replaced it to
    >>>>> no avail so just out of interest I attatched one of my external
    >>>>> usb dvd drives to the usb port of their pc, thinking they would
    >>>>> at least get some use for now while I replaced what I thought was
    >>>>> a faulty drive....only to find that the external drive did the
    >>>>> same, telling me this is not a drive fault (i have checked them
    >>>>> elsewhere and they work fine) I have checked cables, even
    >>>>> swapped over on motherboard with hard disks, and CMOS IS picking
    >>>>> up the Drive (Master on IDE 1) I have tried a further dvd drive
    >>>>> on yet another set of cable but still the same problem. Does
    >>>>> anyone have any ideas ? Many Thanks J.
    >>>>
    >>>> First idea? Parts substitution. Put in a different optical drive.
    >>>> Or test that drive in a different PC. Or do both.
    >>>>
    >>>> Second idea? Check the DMA settings.
    >>>
    >>> Thanks for that Tim
    >>> I have tested dvd and cables and mixed and matched on various
    >>> systems I have altered the DMA settings on the CMOS, but after
    >>> fiddling for 10 minutes thought I was getting nowhere. What should
    >>> the DMA settings be set to?
    >>>
    >>> Thanks Again

    >>
    >> Well, check the Windows DMA in the Device Manager. Start/Run
    >> devmgmt.msc <enter>. Click the + in front of IDE ATA/ATAPI
    >> controllers. Select the one the drive is connected to and double
    >> click. DMA is under Advanced Settings. Typically, the Transfer Mode
    >> should be set to DMA if available, not PIO only.

    >
    >
    > Thanks again Tim, just before i go off and look, how does this
    > affect an external USB drive as the same thing is happening when i
    > plug one of these in.....tried a couple but freezes when double
    > clicking on drives icon just like internal on IDE. Could it be
    > something else, should I reinstall the O.S?
    >


    Sorry - missed the external USB thing <g>

    That does seem more of an OS issue. But just to rule out hardware, get
    yourself a bootable Linux CD and try running the drives from there. You can
    download a Knoppix ISO and burn it your own disc.
    http://www.knopper.net/knoppix/index-en.html

    --
    When I was a child, I remember my Mom telling me, "Son, when you grow
    up, you can marry any girl you please." When I became a young man, I
    learned the sad fact was that I could not please any of them.
     
    Toolman Tim, Jun 25, 2006
    #6
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