Does Telecom have a network status or issues page

Discussion in 'NZ Computing' started by Steven Ellis, Jun 20, 2005.

  1. Steven Ellis

    Steven Ellis Guest

    Steven Ellis, Jun 20, 2005
    #1
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  2. Steven Ellis

    Tony Guest

    On 19 Jun 2005 18:40:36 -0700, "Steven Ellis" <> wrote:

    >
    >Given the reported network issues today
    >
    >http://computerworld.co.nz/news.nsf...2570260002CF04?OpenDocument&pub=Computerworld
    >
    >does anyone have a link within the telecom site that provides updates
    >or information on network issues. I'm fed up calling my ISP when it is
    >a telecom issue.
    >
    >Steve




    Think, how would you connect to the site if the network, Phone lines & Cell
    Phones are down..?


    May be use Vodafone..
     
    Tony, Jun 20, 2005
    #2
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  3. Steven Ellis

    Steven Ellis Guest

    Tony wrote:
    > On 19 Jun 2005 18:40:36 -0700, "Steven Ellis" <> wrote:
    >
    > >
    > >Given the reported network issues today
    > >
    > >http://computerworld.co.nz/news.nsf...2570260002CF04?OpenDocument&pub=Computerworld
    > >
    > >does anyone have a link within the telecom site that provides updates
    > >or information on network issues. I'm fed up calling my ISP when it is
    > >a telecom issue.
    > >
    > >Steve

    >
    >
    >
    > Think, how would you connect to the site if the network, Phone lines & Cell
    > Phones are down..?


    Or possibly from work if you are lucky enought to have a decent
    connection there.

    > May be use Vodafone..


    Or Woosh, or Citylinks. Sadly too many of us have now choice at home to
    use anything other than telecom.
     
    Steven Ellis, Jun 20, 2005
    #3
  4. Steven Ellis

    Matty F Guest

    Steven Ellis wrote:

    > Given the reported network issues today
    >
    > http://computerworld.co.nz/news.nsf...2570260002CF04?OpenDocument&pub=Computerworld
    >
    > does anyone have a link within the telecom site that provides updates
    > or information on network issues. I'm fed up calling my ISP when it is
    > a telecom issue.


    How about www.xtra.co.nz and choose "Current Network Status" at middle
    right?

    Current Status
    There are currently 2 known problems with the Xtra Network
    Unscheduled Event
    Products Affected:
    Broadband
    Dial-up
    Areas Affected:
    03 area code
    04 area code
    06 area code
    07 area code
    09 area code
    System(s) Affected:
    Logging On
    System(s) Response:
    Intermittent
    Current Status:
    Confirmed
    Resolution Expected:
    Unknown

    Unscheduled Event
    Products Affected:
    Xtra Mobile Services
    System(s) Response:
    Not Available
    Current Status:
    Investigating
    Resolution Expected:
    Unknown
     
    Matty F, Jun 20, 2005
    #4
  5. Steven Ellis

    Steven Ellis Guest

    Matty F wrote:
    > Steven Ellis wrote:
    >
    > > Given the reported network issues today
    > >
    > > http://computerworld.co.nz/news.nsf...2570260002CF04?OpenDocument&pub=Computerworld
    > >
    > > does anyone have a link within the telecom site that provides updates
    > > or information on network issues. I'm fed up calling my ISP when it is
    > > a telecom issue.

    >
    > How about www.xtra.co.nz and choose "Current Network Status" at middle
    > right?
    >
    > Current Status
    > There are currently 2 known problems with the Xtra Network


    But that only describes xtra related issues, and not general Telecom
    faults.

    Apparently there is a press release at

    http://www.telecom-media.co.nz/releases_detail.asp?id=3190&page=index

    But I can't get this page to load.

    Steve
     
    Steven Ellis, Jun 20, 2005
    #5
  6. Steven Ellis

    Shane Guest


    > Apparently there is a press release at
    >
    > http://www.telecom-media.co.nz/releases_detail.asp?id=3190&page=index
    >
    > But I can't get this page to load.
    >
    > Steve


    Using my uber copy paste skills.. this is whats said on that page

    An outage on the Telecom network has been affecting a large number of customers
    since late this morning.

    Telecom is working to repair the outage as soon as possible.

    Telecom regrets the inconvenience to customers and will provide more information
    as soon as possible.

    The outage, which occurred at 10.48am today, has been caused by two separate
    incidents affecting different parts of the network.

    Internet, mobile and landline calls are affected.

    Technicians are currently working on repairing one of the fibre breaks which is
    in the Rimutaka area. Once it has been repaired the majority of services
    will be restored.

    Technicians are investigating the other fault and will repair it as soon as possible.

    The outage is affecting calls to Telecom’s own call centres, causing overloading.

    Telecom is asking customers to be patient. We will provide more information as
    soon as possible.

    For more information, please contact:

    Sarah Berry
    Media Relations Executive
    04 498 9481
    027 470 7900

    Phil Love
    Senior Media Relations Executive
    04 498 9155
    027 277 8496

    Melanie Marshall
    04 498 9272
    027 452 6231

    John Goulter
    Public Affairs & Government Relations Manager
    04 498 9369
    027 232 4303
    --
    Hardware, n.: The parts of a computer system that can be kicked

    The best way to get the right answer on usenet is to post the wrong one.
     
    Shane, Jun 20, 2005
    #6
  7. Steven Ellis

    Kookaburra Guest

    On Mon, 20 Jun 2005 15:47:53 +1200, Shane <-a-geek.net>
    wrote:

    >
    >
    >The outage, which occurred at 10.48am today, has been caused by two separate
    >incidents affecting different parts of the network.
    >

    I had problems connecting and staying connected before 9am. I'm
    currently connected at 16,800 bps which is not good enough to download
    my mail. :eek:))

    Cheers, Kooky
     
    Kookaburra, Jun 20, 2005
    #7
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