DLink 655 and DGL-3420 compatibility

Discussion in 'Wireless Networking' started by bjr, Aug 13, 2007.

  1. bjr

    bjr Guest

    I have a DGL-3420 (purchased on 06/28/05) that worked with a Belkin
    Wireless router (F5D7231-4)using WPA security using 802.11G connected to
    a Dell Inspiron 5100 laptop using XP Home.

    I decided to go to 802.11N last month and purchased a DLINK DIR 655. The
    wired PCs work fine. Not all my wireless gear works, however.

    I cannot get the DGL-3420 to work with this new router at WPA. I get the
    error -encryption is incorrect. I believe the wireless part of the 655
    is set up and working ok since I can get a Belkin USB F5-7050 wireless
    adapter and a DWA-652 PCMC1A card to work at WPA in the laptop with the 655.

    I have checked the security settings several times, but when I do a
    DGL-3420 site survey, the 3420 sees the SSID as only at WEP and not WPA.

    Is the DGL-3420 compatible with the 655? Do I have to set up the 655 in
    a certain way to get the 3420 to work with it?
    bjr, Aug 13, 2007
    #1
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  2. bjr

    Barb Bowman Guest

    1. do you have the latest firmware for the DGL-3420
    http://support.dlink.com/products/view.asp?productid=DGL-3420

    2. is the 655 configured for mixed WPA2/WPA?

    3. is the 3420 configured for 802.11g (not turbo) and is the 655 set
    for 802.11n/g mixed?

    On Mon, 13 Aug 2007 15:36:46 -0600, bjr <>
    wrote:

    >I have a DGL-3420 (purchased on 06/28/05) that worked with a Belkin
    >Wireless router (F5D7231-4)using WPA security using 802.11G connected to
    >a Dell Inspiron 5100 laptop using XP Home.
    >
    >I decided to go to 802.11N last month and purchased a DLINK DIR 655. The
    >wired PCs work fine. Not all my wireless gear works, however.
    >
    >I cannot get the DGL-3420 to work with this new router at WPA. I get the
    >error -encryption is incorrect. I believe the wireless part of the 655
    >is set up and working ok since I can get a Belkin USB F5-7050 wireless
    >adapter and a DWA-652 PCMC1A card to work at WPA in the laptop with the 655.
    >
    >I have checked the security settings several times, but when I do a
    >DGL-3420 site survey, the 3420 sees the SSID as only at WEP and not WPA.
    >
    >Is the DGL-3420 compatible with the 655? Do I have to set up the 655 in
    >a certain way to get the 3420 to work with it?

    --

    Barb Bowman
    MS Windows-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
    Barb Bowman, Aug 13, 2007
    #2
    1. Advertising

  3. bjr

    bjr Guest

    Yes to all 3 questions.


    Barb Bowman wrote:
    > 1. do you have the latest firmware for the DGL-3420
    > http://support.dlink.com/products/view.asp?productid=DGL-3420
    >
    > 2. is the 655 configured for mixed WPA2/WPA?
    >
    > 3. is the 3420 configured for 802.11g (not turbo) and is the 655 set
    > for 802.11n/g mixed?
    >
    > On Mon, 13 Aug 2007 15:36:46 -0600, bjr <>
    > wrote:
    >
    >> I have a DGL-3420 (purchased on 06/28/05) that worked with a Belkin
    >> Wireless router (F5D7231-4)using WPA security using 802.11G connected to
    >> a Dell Inspiron 5100 laptop using XP Home.
    >>
    >> I decided to go to 802.11N last month and purchased a DLINK DIR 655. The
    >> wired PCs work fine. Not all my wireless gear works, however.
    >>
    >> I cannot get the DGL-3420 to work with this new router at WPA. I get the
    >> error -encryption is incorrect. I believe the wireless part of the 655
    >> is set up and working ok since I can get a Belkin USB F5-7050 wireless
    >> adapter and a DWA-652 PCMC1A card to work at WPA in the laptop with the 655.
    >>
    >> I have checked the security settings several times, but when I do a
    >> DGL-3420 site survey, the 3420 sees the SSID as only at WEP and not WPA.
    >>
    >> Is the DGL-3420 compatible with the 655? Do I have to set up the 655 in
    >> a certain way to get the 3420 to work with it?

    > --
    >
    > Barb Bowman
    > MS Windows-MVP
    > http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    > http://blogs.digitalmediaphile.com/barb/
    bjr, Aug 14, 2007
    #3
  4. bjr

    Barb Bowman Guest

    what firmware is in the 655?

    can you set the security to WPA-PSK TKIP only?

    On Mon, 13 Aug 2007 18:04:24 -0600, bjr <>
    wrote:

    >Yes to all 3 questions.
    >
    >
    >Barb Bowman wrote:
    >> 1. do you have the latest firmware for the DGL-3420
    >> http://support.dlink.com/products/view.asp?productid=DGL-3420
    >>
    >> 2. is the 655 configured for mixed WPA2/WPA?
    >>
    >> 3. is the 3420 configured for 802.11g (not turbo) and is the 655 set
    >> for 802.11n/g mixed?
    >>
    >> On Mon, 13 Aug 2007 15:36:46 -0600, bjr <>
    >> wrote:
    >>
    >>> I have a DGL-3420 (purchased on 06/28/05) that worked with a Belkin
    >>> Wireless router (F5D7231-4)using WPA security using 802.11G connected to
    >>> a Dell Inspiron 5100 laptop using XP Home.
    >>>
    >>> I decided to go to 802.11N last month and purchased a DLINK DIR 655. The
    >>> wired PCs work fine. Not all my wireless gear works, however.
    >>>
    >>> I cannot get the DGL-3420 to work with this new router at WPA. I get the
    >>> error -encryption is incorrect. I believe the wireless part of the 655
    >>> is set up and working ok since I can get a Belkin USB F5-7050 wireless
    >>> adapter and a DWA-652 PCMC1A card to work at WPA in the laptop with the 655.
    >>>
    >>> I have checked the security settings several times, but when I do a
    >>> DGL-3420 site survey, the 3420 sees the SSID as only at WEP and not WPA.
    >>>
    >>> Is the DGL-3420 compatible with the 655? Do I have to set up the 655 in
    >>> a certain way to get the 3420 to work with it?

    >> --
    >>
    >> Barb Bowman
    >> MS Windows-MVP
    >> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    >> http://blogs.digitalmediaphile.com/barb/

    --

    Barb Bowman
    MS Windows-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
    Barb Bowman, Aug 14, 2007
    #4
  5. bjr

    bjr Guest

    D-Link responded to my tech email I sent them on this issue.
    They suggested I try mixed mode 802.11 b and g.
    This mode allowed the 3420 to work (but NOT at the 802.11 n and g mode).
    Note that the Belkin USB F5D7050 and the DWA-652 (not surprising since
    it pairs with the 655) worked at the mixed 802.11 g and n setting.


    Barb Bowman wrote:
    > what firmware is in the 655?
    >
    > can you set the security to WPA-PSK TKIP only?
    >
    > On Mon, 13 Aug 2007 18:04:24 -0600, bjr <>
    > wrote:
    >
    >> Yes to all 3 questions.
    >>
    >>
    >> Barb Bowman wrote:
    >>> 1. do you have the latest firmware for the DGL-3420
    >>> http://support.dlink.com/products/view.asp?productid=DGL-3420
    >>>
    >>> 2. is the 655 configured for mixed WPA2/WPA?
    >>>
    >>> 3. is the 3420 configured for 802.11g (not turbo) and is the 655 set
    >>> for 802.11n/g mixed?
    >>>
    >>> On Mon, 13 Aug 2007 15:36:46 -0600, bjr <>
    >>> wrote:
    >>>
    >>>> I have a DGL-3420 (purchased on 06/28/05) that worked with a Belkin
    >>>> Wireless router (F5D7231-4)using WPA security using 802.11G connected to
    >>>> a Dell Inspiron 5100 laptop using XP Home.
    >>>>
    >>>> I decided to go to 802.11N last month and purchased a DLINK DIR 655. The
    >>>> wired PCs work fine. Not all my wireless gear works, however.
    >>>>
    >>>> I cannot get the DGL-3420 to work with this new router at WPA. I get the
    >>>> error -encryption is incorrect. I believe the wireless part of the 655
    >>>> is set up and working ok since I can get a Belkin USB F5-7050 wireless
    >>>> adapter and a DWA-652 PCMC1A card to work at WPA in the laptop with the 655.
    >>>>
    >>>> I have checked the security settings several times, but when I do a
    >>>> DGL-3420 site survey, the 3420 sees the SSID as only at WEP and not WPA.
    >>>>
    >>>> Is the DGL-3420 compatible with the 655? Do I have to set up the 655 in
    >>>> a certain way to get the 3420 to work with it?
    >>> --
    >>>
    >>> Barb Bowman
    >>> MS Windows-MVP
    >>> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    >>> http://blogs.digitalmediaphile.com/barb/

    > --
    >
    > Barb Bowman
    > MS Windows-MVP
    > http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    > http://blogs.digitalmediaphile.com/barb/
    bjr, Aug 14, 2007
    #5
  6. bjr

    Barb Bowman Guest

    that would be a bug -- did they acknowledge it as such?

    On Tue, 14 Aug 2007 06:19:31 -0600, bjr <>
    wrote:

    >D-Link responded to my tech email I sent them on this issue.
    >They suggested I try mixed mode 802.11 b and g.
    >This mode allowed the 3420 to work (but NOT at the 802.11 n and g mode).
    >Note that the Belkin USB F5D7050 and the DWA-652 (not surprising since
    >it pairs with the 655) worked at the mixed 802.11 g and n setting.
    >
    >
    >Barb Bowman wrote:
    >> what firmware is in the 655?
    >>
    >> can you set the security to WPA-PSK TKIP only?
    >>
    >> On Mon, 13 Aug 2007 18:04:24 -0600, bjr <>
    >> wrote:
    >>
    >>> Yes to all 3 questions.
    >>>
    >>>
    >>> Barb Bowman wrote:
    >>>> 1. do you have the latest firmware for the DGL-3420
    >>>> http://support.dlink.com/products/view.asp?productid=DGL-3420
    >>>>
    >>>> 2. is the 655 configured for mixed WPA2/WPA?
    >>>>
    >>>> 3. is the 3420 configured for 802.11g (not turbo) and is the 655 set
    >>>> for 802.11n/g mixed?
    >>>>
    >>>> On Mon, 13 Aug 2007 15:36:46 -0600, bjr <>
    >>>> wrote:
    >>>>
    >>>>> I have a DGL-3420 (purchased on 06/28/05) that worked with a Belkin
    >>>>> Wireless router (F5D7231-4)using WPA security using 802.11G connected to
    >>>>> a Dell Inspiron 5100 laptop using XP Home.
    >>>>>
    >>>>> I decided to go to 802.11N last month and purchased a DLINK DIR 655. The
    >>>>> wired PCs work fine. Not all my wireless gear works, however.
    >>>>>
    >>>>> I cannot get the DGL-3420 to work with this new router at WPA. I get the
    >>>>> error -encryption is incorrect. I believe the wireless part of the 655
    >>>>> is set up and working ok since I can get a Belkin USB F5-7050 wireless
    >>>>> adapter and a DWA-652 PCMC1A card to work at WPA in the laptop with the 655.
    >>>>>
    >>>>> I have checked the security settings several times, but when I do a
    >>>>> DGL-3420 site survey, the 3420 sees the SSID as only at WEP and not WPA.
    >>>>>
    >>>>> Is the DGL-3420 compatible with the 655? Do I have to set up the 655 in
    >>>>> a certain way to get the 3420 to work with it?
    >>>> --
    >>>>
    >>>> Barb Bowman
    >>>> MS Windows-MVP
    >>>> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    >>>> http://blogs.digitalmediaphile.com/barb/

    >> --
    >>
    >> Barb Bowman
    >> MS Windows-MVP
    >> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    >> http://blogs.digitalmediaphile.com/barb/

    --

    Barb Bowman
    MS Windows-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
    Barb Bowman, Aug 14, 2007
    #6
  7. bjr

    bjr Guest

    No acknowledgment as a bug.

    Here is the message they sent to me-

    BJ,
    Try the following steps to resolve your issue.

    Access the web configuration of the DIR-655.

    -Go to Wireless> Manual Wireless Network Setup Wizard
    *Select 802.11 mode as Mixed 802.11b and 802.11g mode

    -Save Settings.

    Do revert back to us if the issue still persist.

    Should you require further assistance with your D-Link products, please
    reply to this message, or call toll free at 877-453-5465.

    Barb Bowman wrote:
    > that would be a bug -- did they acknowledge it as such?
    >
    > On Tue, 14 Aug 2007 06:19:31 -0600, bjr <>
    > wrote:
    >
    >> D-Link responded to my tech email I sent them on this issue.
    >> They suggested I try mixed mode 802.11 b and g.
    >> This mode allowed the 3420 to work (but NOT at the 802.11 n and g mode).
    >> Note that the Belkin USB F5D7050 and the DWA-652 (not surprising since
    >> it pairs with the 655) worked at the mixed 802.11 g and n setting.
    >>
    >>
    >> Barb Bowman wrote:
    >>> what firmware is in the 655?
    >>>
    >>> can you set the security to WPA-PSK TKIP only?
    >>>
    >>> On Mon, 13 Aug 2007 18:04:24 -0600, bjr <>
    >>> wrote:
    >>>
    >>>> Yes to all 3 questions.
    >>>>
    >>>>
    >>>> Barb Bowman wrote:
    >>>>> 1. do you have the latest firmware for the DGL-3420
    >>>>> http://support.dlink.com/products/view.asp?productid=DGL-3420
    >>>>>
    >>>>> 2. is the 655 configured for mixed WPA2/WPA?
    >>>>>
    >>>>> 3. is the 3420 configured for 802.11g (not turbo) and is the 655 set
    >>>>> for 802.11n/g mixed?
    >>>>>
    >>>>> On Mon, 13 Aug 2007 15:36:46 -0600, bjr <>
    >>>>> wrote:
    >>>>>
    >>>>>> I have a DGL-3420 (purchased on 06/28/05) that worked with a Belkin
    >>>>>> Wireless router (F5D7231-4)using WPA security using 802.11G connected to
    >>>>>> a Dell Inspiron 5100 laptop using XP Home.
    >>>>>>
    >>>>>> I decided to go to 802.11N last month and purchased a DLINK DIR 655. The
    >>>>>> wired PCs work fine. Not all my wireless gear works, however.
    >>>>>>
    >>>>>> I cannot get the DGL-3420 to work with this new router at WPA. I get the
    >>>>>> error -encryption is incorrect. I believe the wireless part of the 655
    >>>>>> is set up and working ok since I can get a Belkin USB F5-7050 wireless
    >>>>>> adapter and a DWA-652 PCMC1A card to work at WPA in the laptop with the 655.
    >>>>>>
    >>>>>> I have checked the security settings several times, but when I do a
    >>>>>> DGL-3420 site survey, the 3420 sees the SSID as only at WEP and not WPA.
    >>>>>>
    >>>>>> Is the DGL-3420 compatible with the 655? Do I have to set up the 655 in
    >>>>>> a certain way to get the 3420 to work with it?
    >>>>> --
    >>>>>
    >>>>> Barb Bowman
    >>>>> MS Windows-MVP
    >>>>> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    >>>>> http://blogs.digitalmediaphile.com/barb/
    >>> --
    >>>
    >>> Barb Bowman
    >>> MS Windows-MVP
    >>> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    >>> http://blogs.digitalmediaphile.com/barb/

    > --
    >
    > Barb Bowman
    > MS Windows-MVP
    > http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    > http://blogs.digitalmediaphile.com/barb/
    bjr, Aug 14, 2007
    #7
  8. bjr

    Barb Bowman Guest

    i'll talk to them :)

    On Tue, 14 Aug 2007 07:26:37 -0600, bjr <>
    wrote:

    >No acknowledgment as a bug.
    >
    >Here is the message they sent to me-
    >
    >BJ,
    >Try the following steps to resolve your issue.
    >
    >Access the web configuration of the DIR-655.
    >
    >-Go to Wireless> Manual Wireless Network Setup Wizard
    >*Select 802.11 mode as Mixed 802.11b and 802.11g mode
    >
    >-Save Settings.
    >
    >Do revert back to us if the issue still persist.
    >
    >Should you require further assistance with your D-Link products, please
    >reply to this message, or call toll free at 877-453-5465.
    >
    >Barb Bowman wrote:
    >> that would be a bug -- did they acknowledge it as such?
    >>
    >> On Tue, 14 Aug 2007 06:19:31 -0600, bjr <>
    >> wrote:
    >>
    >>> D-Link responded to my tech email I sent them on this issue.
    >>> They suggested I try mixed mode 802.11 b and g.
    >>> This mode allowed the 3420 to work (but NOT at the 802.11 n and g mode).
    >>> Note that the Belkin USB F5D7050 and the DWA-652 (not surprising since
    >>> it pairs with the 655) worked at the mixed 802.11 g and n setting.
    >>>
    >>>
    >>> Barb Bowman wrote:
    >>>> what firmware is in the 655?
    >>>>
    >>>> can you set the security to WPA-PSK TKIP only?
    >>>>
    >>>> On Mon, 13 Aug 2007 18:04:24 -0600, bjr <>
    >>>> wrote:
    >>>>
    >>>>> Yes to all 3 questions.
    >>>>>
    >>>>>
    >>>>> Barb Bowman wrote:
    >>>>>> 1. do you have the latest firmware for the DGL-3420
    >>>>>> http://support.dlink.com/products/view.asp?productid=DGL-3420
    >>>>>>
    >>>>>> 2. is the 655 configured for mixed WPA2/WPA?
    >>>>>>
    >>>>>> 3. is the 3420 configured for 802.11g (not turbo) and is the 655 set
    >>>>>> for 802.11n/g mixed?
    >>>>>>
    >>>>>> On Mon, 13 Aug 2007 15:36:46 -0600, bjr <>
    >>>>>> wrote:
    >>>>>>
    >>>>>>> I have a DGL-3420 (purchased on 06/28/05) that worked with a Belkin
    >>>>>>> Wireless router (F5D7231-4)using WPA security using 802.11G connected to
    >>>>>>> a Dell Inspiron 5100 laptop using XP Home.
    >>>>>>>
    >>>>>>> I decided to go to 802.11N last month and purchased a DLINK DIR 655. The
    >>>>>>> wired PCs work fine. Not all my wireless gear works, however.
    >>>>>>>
    >>>>>>> I cannot get the DGL-3420 to work with this new router at WPA. I get the
    >>>>>>> error -encryption is incorrect. I believe the wireless part of the 655
    >>>>>>> is set up and working ok since I can get a Belkin USB F5-7050 wireless
    >>>>>>> adapter and a DWA-652 PCMC1A card to work at WPA in the laptop with the 655.
    >>>>>>>
    >>>>>>> I have checked the security settings several times, but when I do a
    >>>>>>> DGL-3420 site survey, the 3420 sees the SSID as only at WEP and not WPA.
    >>>>>>>
    >>>>>>> Is the DGL-3420 compatible with the 655? Do I have to set up the 655 in
    >>>>>>> a certain way to get the 3420 to work with it?
    >>>>>> --
    >>>>>>
    >>>>>> Barb Bowman
    >>>>>> MS Windows-MVP
    >>>>>> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    >>>>>> http://blogs.digitalmediaphile.com/barb/
    >>>> --
    >>>>
    >>>> Barb Bowman
    >>>> MS Windows-MVP
    >>>> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    >>>> http://blogs.digitalmediaphile.com/barb/

    >> --
    >>
    >> Barb Bowman
    >> MS Windows-MVP
    >> http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    >> http://blogs.digitalmediaphile.com/barb/

    --

    Barb Bowman
    MS Windows-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
    Barb Bowman, Aug 14, 2007
    #8
    1. Advertising

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