Digital Camera Repair

Discussion in 'Digital Photography' started by Ray, Jun 25, 2005.

  1. Ray

    Ray Guest

    When I bought my Nikon Coolpix 5700 a couple of years ago I added an
    extended warranty from Mack Camera in New Jersey. I usually don't get
    extended warranties as most digital electronic equipment is pretty reliable.

    Well, the camera malfunctioned and I emailed the company (Mack Camera)
    receiving a repair authorization number. Within a few days after they
    received the camera I received an email stating it was repaired and is in
    the shipping dept for return. Well, that was over a week ago. No UPS
    tracking number, no replies to request for further information. I think I
    may have been had on this one......

    I think from now on I'll stick with the original manufacturer and their
    recommended repair stations for service. Anyone out there done business
    with Mack? Ever seen their store??

    Ray
     
    Ray, Jun 25, 2005
    #1
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  2. Ray

    Scott W Guest

    Ray wrote:
    > When I bought my Nikon Coolpix 5700 a couple of years ago I added an
    > extended warranty from Mack Camera in New Jersey. I usually don't get
    > extended warranties as most digital electronic equipment is pretty reliable.
    >
    > Well, the camera malfunctioned and I emailed the company (Mack Camera)
    > receiving a repair authorization number. Within a few days after they
    > received the camera I received an email stating it was repaired and is in
    > the shipping dept for return. Well, that was over a week ago. No UPS
    > tracking number, no replies to request for further information. I think I
    > may have been had on this one......
    >
    > I think from now on I'll stick with the original manufacturer and their
    > recommended repair stations for service. Anyone out there done business
    > with Mack? Ever seen their store??
    >
    > Ray


    I quick check on Google shows a LOT of problems with them.

    Scott
     
    Scott W, Jun 26, 2005
    #2
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