Denon 3930CI:

Discussion in 'DVD Video' started by mitech@webtv.net, Oct 12, 2006.

  1. Guest

    I purchased the new Denon 3930 dvd player yesterday and after I hooked
    it up to my a/v amp I could only get a black and white picture.I used
    both the s-video and composite connections and still a b/w picture.

    I attempted to reset the unit per manual and did not get a response.This
    morning I contacted the dealer where I purchased this player and they
    told me to return the unit so they could check it out.They gave me
    Denons technical support number so I called them.

    The individual instructed me to try to reset the player and I told him
    there was no response.He then told me that it was probably a defective
    unit and to return it to the dealer where it was purchased.Has anything
    like this happened to anyone else in here?

    This is about the fourth denon product that I've bought and until now,I
    have never had any problems with denon equipment.Their quality control
    program must be slipping.I just feel that this dvd player was broke
    before I got it.Kind of makes me want to take it back and look into
    buying some other brand.

    I have a sony dvd player/ recorder,another sony DVP-S7000 and a toshiba
    dvd player and all of them work flawlessly.Just wanted to inform all of
    you about this experience.
     
    , Oct 12, 2006
    #1
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