I recently purchased a Panasonic Globarange DECT telephone that offers VOIP free between like phones via the JOIP service. Whilst I wasn't able to try out the free service between like phones at present I did sign up for one of their telephone packages that looked good value. However following my sign up I found that they were charging me double what they quote on their Call Rate Table. Despite numerous attempts to contact them by their suggested means i.e. internet and email I never received any response. Finally I managed to get them on the landline at premier charges and their response was that sorry their charge was correct and they had a "bug" on their system. Anyone else had similar problems?