Dell Warranty...How Good Is It?

Discussion in 'Computer Information' started by ANOVICE, Apr 1, 2005.

  1. ANOVICE

    ANOVICE Guest

    Asking to see if what I'm going thru is the norm or the exception.

    I've already placed four calls to Tech telephone line...which ends up with
    me talking to someone in India.

    Each time I've called, the Tech tells me what I should do...Pull flat
    cables, Run IDE tests and other actions. They have not come up with "why the
    grinding sound...which they hear when I place the portable phone next to the
    tower.

    After all my calls you would think the "On Site" portion of the extended
    warranty I bought would kick in and they would send someone to our house to
    see what's what.

    None of the Techs has suggested and I 'm starting to think that payong
    several hundred for extended warrany coverage was a dumb thing to do.

    Anyone else experiencing anything like I've posted?
    ANOVICE, Apr 1, 2005
    #1
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