Dell laptop issues

Discussion in 'Computer Information' started by km, May 22, 2006.

  1. km

    km Guest

    Good evening,
    Have been working on a Dell laptop that is approx 18 months old. The
    neighbor tells me that they have been getting the blue screen of death. Also
    she commented that the fan has been running at a much higher rate of speed
    than normal (as she described it).

    I have had success in booting up and putting it through it's paces. I even
    returned it to them telling them that all was well. It ran great for 2 days
    then the blue screen started to appear. I have tried to reinstall the OS
    from the Dell cd's that came with the unit...but I can't get it to install.
    I get an eror message that states that the installation cannot
    continue...then I get a physical memnry dump, a reboot..and now an
    unrecognizable boot sector message.

    Any ideas? It would appear that there is a memory problem in an address
    block that is missing or corrupt.

    Help! :)

    Kyle
    km, May 22, 2006
    #1
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  2. km

    bmoag Guest

    See if you can obtain a Linux distribution that creates a bootable OS on the
    CD: sorry I cannot remember the names of these distributions but there are
    several downloadable from the internet.
    If the computer will boot with the CD based OS and work stably that means
    that it is likely the hard drive that has gone south, which I suspect is the
    problem from what you describe anyway.
    It costs vurtually nothing to try this out . . .
    bmoag, May 23, 2006
    #2
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  3. km

    JTJersey Guest

    On Mon, 22 May 2006 02:36:54 +0000, km wrote:

    > Good evening,
    > Have been working on a Dell laptop that is approx 18 months old. The
    > neighbor tells me that they have been getting the blue screen of death.
    > Also she commented that the fan has been running at a much higher rate
    > of speed than normal (as she described it).
    >
    > I have had success in booting up and putting it through it's paces. I
    > even
    > returned it to them telling them that all was well. It ran great for 2
    > days then the blue screen started to appear. I have tried to reinstall
    > the OS from the Dell cd's that came with the unit...but I can't get it
    > to install. I get an eror message that states that the installation
    > cannot continue...then I get a physical memnry dump, a reboot..and now
    > an unrecognizable boot sector message.
    >
    > Any ideas? It would appear that there is a memory problem in an address
    > block that is missing or corrupt.
    >
    > Help! :)
    >
    > Kyle


    If you've got another memory chip that's known to be good, swap it out for
    the one in the laptop or, if there's two memory chips already installed,
    yank one and see if you have any success, then try the other. You can try
    MemTest86 for Windows ( http://www.memtest86.com/ ), which runs from a
    floppy and works the memory chips looking for errors. I've had reasonable
    success with this tool in similar situations. You can also download
    diagnostic tools that run from a floppy or cd from the manufacturer of the
    hard disk. It will tell you if there's any issues with the drive. Good
    luck.
    JTJersey, May 23, 2006
    #3
  4. km

    bambam Guest

    "bmoag" <> wrote in
    news:0rrcg.75589$:

    > See if you can obtain a Linux distribution that creates a bootable OS
    > on the CD: sorry I cannot remember the names of these distributions
    > but there are several downloadable from the internet.


    Here are a couple of live linux CDs-

    http://www.frozentech.com/content/livecd.php

    :)


    --
    Calling Atheism a religion is like calling bald a hair color.
    bambam, May 23, 2006
    #4
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