Dell cancelling tech support from India

Discussion in 'Computer Information' started by Adam Steiner, Nov 26, 2003.

  1. Adam Steiner

    Adam Steiner Guest

    Thought we all might find this interesting. I personally haven't dealt with
    tech support from Dell in a long time, and when I did the guy sounded like
    he was from the south, not India. Nonetheless, I think this is a good move
    on their part, in part from all the complaints I've seen regarding Dell's
    tech support lately.

    The interesting thing is that this move seems to be only for tech support
    for the Optiplex and Latitude lines, which are geared towards business and
    corporate customers, and which, according to the article, account for 85% of
    Dell's business...

    http://www.cnn.com/2003/TECH/biztech/11/24/dell.call.centers.ap/index.html
    Adam Steiner, Nov 26, 2003
    #1
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