Dect Caller ID issue and dropped calls

Discussion in 'UK VOIP' started by Mick, Oct 12, 2006.

  1. Mick

    Mick Guest

    Hi Folks.

    I'm on the Sipgate service - and as far as I'm concerned, it's just
    fine.
    My wife however insists that cals keep dropping out mid sentence though
    the line satys conencted and the call continues.
    My mates tell me it's awful from their end as it a) drops out for a
    second b) very faint - (though I don't trust them not to be simply
    winding me up!) ... are there any issues with dropped or faint calls -
    is there anything I ought to know about this issue (I know nothing).
    I have never experienced any of these symptoms myself.

    I'm running on 4Mb NTL always on - Belking router - all ports available
    as per Sipgate settings sugestions.

    Also - incoming calls do not always show the ID of the caller - I think
    this is a phone issue and not Sipgate - I use Binatone DECT phones.

    I have a feeling that other DECT phones show caller ID without any
    hassles on Sipgate - any comments? I'd be looking to purchase BT
    Synergy 3105 phones - any good?

    Thanks in advance

    Mick

    --
    Mick, Oct 12, 2006
    #1
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  2. Mick

    alexd Guest

    Mick wrote:

    > Hi Folks.
    >
    > I'm on the Sipgate service - and as far as I'm concerned, it's just
    > fine.
    > My wife however insists that cals keep dropping out mid sentence though
    > the line satys conencted and the call continues.
    > My mates tell me it's awful from their end as it a) drops out for a
    > second b) very faint - (though I don't trust them not to be simply
    > winding me up!) ... are there any issues with dropped or faint calls -
    > is there anything I ought to know about this issue (I know nothing).
    > I have never experienced any of these symptoms myself.


    Are you downloading heavily during phone calls, perchance? Have you
    attempted to implement QOS at all?

    > I'm running on 4Mb NTL always on - Belking router - all ports available
    > as per Sipgate settings sugestions.
    >
    > Also - incoming calls do not always show the ID of the caller - I think
    > this is a phone issue and not Sipgate - I use Binatone DECT phones.


    Could it be that not all calls you get have CLID available?

    > I have a feeling that other DECT phones show caller ID without any
    > hassles on Sipgate - any comments? I'd be looking to purchase BT
    > Synergy 3105 phones - any good?


    I would check the settings on your ATA [you didn't mention which model
    you're using] before throwing away you Binatone phones. If they have ever
    displayed CLID for you on a BT landline, then they're bound to work if your
    ATA is configured properly.

    --
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    20:03:04 up 1 day, 23:43, 5 users, load average: 0.57, 1.14, 1.06
    This is my BOOOOOOOOOOOOOOOOOOOOOMSTICK
    alexd, Oct 12, 2006
    #2
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  3. Mick

    Mick Guest

    alexd wrote:

    > Mick wrote:
    >
    > > Hi Folks.
    > >
    > > I'm on the Sipgate service - and as far as I'm concerned, it's just
    > > fine.
    > > My wife however insists that cals keep dropping out mid sentence
    > > though the line satys conencted and the call continues.
    > > My mates tell me it's awful from their end as it a) drops out for a
    > > second b) very faint - (though I don't trust them not to be simply
    > > winding me up!) ... are there any issues with dropped or faint
    > > calls - is there anything I ought to know about this issue (I know
    > > nothing). I have never experienced any of these symptoms myself.

    >
    > Are you downloading heavily during phone calls, perchance? Have you
    > attempted to implement QOS at all?
    >
    > > I'm running on 4Mb NTL always on - Belking router - all ports
    > > available as per Sipgate settings sugestions.
    > >
    > > Also - incoming calls do not always show the ID of the caller - I
    > > think this is a phone issue and not Sipgate - I use Binatone DECT
    > > phones.

    >
    > Could it be that not all calls you get have CLID available?
    >
    > > I have a feeling that other DECT phones show caller ID without any
    > > hassles on Sipgate - any comments? I'd be looking to purchase BT
    > > Synergy 3105 phones - any good?

    >
    > I would check the settings on your ATA [you didn't mention which model
    > you're using] before throwing away you Binatone phones. If they have
    > ever displayed CLID for you on a BT landline, then they're bound to
    > work if your ATA is configured properly.



    Ok here goes ... please bear in mind I'm no techie!

    Q "Have you > attempted to implement QOS at all?"
    A What's QOS??

    Q"Are you downloading heavily during phone calls, perchance?"
    A No - usually, the Internet isn't being used.

    Q "I would check the settings on your ATA [you didn't mention which
    model> you're using]" -
    A I'm using the Sipura 1001 - and it basically has the settings it came
    with, though for caller ID it says ETSI FSK with PR(UK) - whatever that
    means.
    I thought I'd read somwehere on this group that all sorts of extra
    stuff gets sent down the line to the phone using VOIP - or an ATA - or
    something like that - and some phones canot display all the incoming
    data - the Binatones phones display most - but not all of the incoming
    number - but on NTL (previous telecom provider) the caller ID worked
    fine and the callers name from the address book was diplayed - that
    isn't happening now.

    I appreciate the help folks.

    Mick


    --
    Mick, Oct 12, 2006
    #3
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