DDHELP Errors

Discussion in 'Computer Support' started by Sharon, Oct 24, 2003.

  1. Sharon

    Sharon Guest

    After getting frequent Netscape crashes with the culprit being the
    js3250.dll I finally decided to install Sun Java 1.4.2_01. Since
    installing that I haven't received any more js3250.dll errors...but now
    I get frequent crashes with DDHELP errors. Each error had occurred with
    Netscape...except for the first one, which occurred just as I finished
    installing Sun Java and didn't have any browsers open. A typical error
    messages is as follows:

    This program has performed an illegal operation and will be shut down.
    If the problem persist, contact the program vendor.

    DDHELP caused an invalid page fault in
    module <unknown> at 0000:b00dd632.
    Registers:
    EAX=00000001 CS=00c7 EIP=b00dd632 EFLGS=00010282
    EBX=00000000 SS=00bf ESP=80e343c8 EBP=80e3441c
    ECX=00000000 DS=00bf ESI=8455d000 FS=1377
    EDX=d007d2d0 ES=00bf EDI=8cf4f000 GS=0000
    Bytes at CS:EIP:
    8b 7f 14 83 c4 08 3b fb 75 ef 55 8d be 68 06 00
    Stack dump:
    8455d000 8cf4f000 b01a8570 b01a8570 00000100 b00b93f6 8455d000 b01a8570
    b00b8ddd b01a8570 80e23620 b01a8570 00000100 b00b8edd b01a8570 80e3441c

    Any ideas? I posted this same question to the Netscape forum earlier but
    no one had an answer. It all seems to be related to Sun Java. I
    uninstalled it and the errors went away. I reinstalled it and the errors
    came back.

    Sharon
     
    Sharon, Oct 24, 2003
    #1
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  2. Sharon

    Harrison Guest

    Try MS Java.
    http://java-virtual-machine.net/download.html

    On Thu, 23 Oct 2003 21:45:43 -0700, Sharon <> wrote:

    >After getting frequent Netscape crashes with the culprit being the
    >js3250.dll I finally decided to install Sun Java 1.4.2_01. Since
    >installing that I haven't received any more js3250.dll errors...but now
    >I get frequent crashes with DDHELP errors. Each error had occurred with
    >Netscape...except for the first one, which occurred just as I finished
    >installing Sun Java and didn't have any browsers open. A typical error
    >messages is as follows:
    >
    >This program has performed an illegal operation and will be shut down.
    >If the problem persist, contact the program vendor.
    >
    >DDHELP caused an invalid page fault in
    >module <unknown> at 0000:b00dd632.
    >Registers:
    >EAX=00000001 CS=00c7 EIP=b00dd632 EFLGS=00010282
    >EBX=00000000 SS=00bf ESP=80e343c8 EBP=80e3441c
    >ECX=00000000 DS=00bf ESI=8455d000 FS=1377
    >EDX=d007d2d0 ES=00bf EDI=8cf4f000 GS=0000
    >Bytes at CS:EIP:
    >8b 7f 14 83 c4 08 3b fb 75 ef 55 8d be 68 06 00
    >Stack dump:
    >8455d000 8cf4f000 b01a8570 b01a8570 00000100 b00b93f6 8455d000 b01a8570
    >b00b8ddd b01a8570 80e23620 b01a8570 00000100 b00b8edd b01a8570 80e3441c
    >
    >Any ideas? I posted this same question to the Netscape forum earlier but
    >no one had an answer. It all seems to be related to Sun Java. I
    >uninstalled it and the errors went away. I reinstalled it and the errors
    >came back.
    >
    >Sharon
     
    Harrison, Oct 24, 2003
    #2
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  3. Sharon

    Sharon Guest

    Harrison wrote:

    > Try MS Java.
    > http://java-virtual-machine.net/download.html
    >

    Thanks, That's what I used to use and I'll give it a try again.

    Sharon
    > On Thu, 23 Oct 2003 21:45:43 -0700, Sharon <> wrote:
    >
    >>After getting frequent Netscape crashes with the culprit being the
    >>js3250.dll I finally decided to install Sun Java 1.4.2_01. Since
    >>installing that I haven't received any more js3250.dll errors...but now
    >>I get frequent crashes with DDHELP errors. Each error had occurred with
    >>Netscape...except for the first one, which occurred just as I finished
    >>installing Sun Java and didn't have any browsers open. A typical error
    >>messages is as follows:
    >>
    >>This program has performed an illegal operation and will be shut down.
    >>If the problem persist, contact the program vendor.
    >>
    >>DDHELP caused an invalid page fault in
    >>module <unknown> at 0000:b00dd632.
    >>Registers:
    >>EAX=00000001 CS=00c7 EIP=b00dd632 EFLGS=00010282
    >>EBX=00000000 SS=00bf ESP=80e343c8 EBP=80e3441c
    >>ECX=00000000 DS=00bf ESI=8455d000 FS=1377
    >>EDX=d007d2d0 ES=00bf EDI=8cf4f000 GS=0000
    >>Bytes at CS:EIP:
    >>8b 7f 14 83 c4 08 3b fb 75 ef 55 8d be 68 06 00
    >>Stack dump:
    >>8455d000 8cf4f000 b01a8570 b01a8570 00000100 b00b93f6 8455d000 b01a8570
    >>b00b8ddd b01a8570 80e23620 b01a8570 00000100 b00b8edd b01a8570 80e3441c
    >>
    >>Any ideas? I posted this same question to the Netscape forum earlier but
    >>no one had an answer. It all seems to be related to Sun Java. I
    >>uninstalled it and the errors went away. I reinstalled it and the errors
    >>came back.
    >>
    >>Sharon

    >
     
    Sharon, Oct 24, 2003
    #3
  4. Sharon

    Boomer Guest

    Sharon, <> wrote:

    > After getting frequent Netscape crashes with the culprit being
    > the js3250.dll I finally decided to install Sun Java 1.4.2_01.
    > Since installing that I haven't received any more js3250.dll
    > errors...but now I get frequent crashes with DDHELP errors. Each
    > error had occurred with Netscape...except for the first one,
    > which occurred just as I finished installing Sun Java and didn't
    > have any browsers open. A typical error messages is as follows:
    >
    > This program has performed an illegal operation and will be shut
    > down. If the problem persist, contact the program vendor.
    >
    > DDHELP caused an invalid page fault in
    > module <unknown> at 0000:b00dd632.

    [snip]
    >
    > Any ideas? I posted this same question to the Netscape forum
    > earlier but no one had an answer. It all seems to be related to
    > Sun Java. I uninstalled it and the errors went away. I
    > reinstalled it and the errors came back.
    >
    > Sharon


    Via Google.com
    "Java is crashing in DDHELP when I close Netscape 7.1"
    http://sillydog.org/forum/viewtopic.php?t=3368&view=next

    More at:
    http://www.google.com/search?hl=en&ie=ISO-8859-
    1&q=DDHELP%2Berror%2Bunknown&btnG=Google+Search
     
    Boomer, Oct 24, 2003
    #4
  5. Sharon

    Sharon Guest

    Boomer wrote:
    > Sharon, <> wrote:
    >
    >> After getting frequent Netscape crashes with the culprit being
    >> the js3250.dll I finally decided to install Sun Java 1.4.2_01.
    >> Since installing that I haven't received any more js3250.dll
    >> errors...but now I get frequent crashes with DDHELP errors. Each
    >> error had occurred with Netscape...except for the first one,
    >> which occurred just as I finished installing Sun Java and didn't
    >> have any browsers open. A typical error messages is as follows:
    >>
    >> This program has performed an illegal operation and will be shut
    >> down. If the problem persist, contact the program vendor.
    >>
    >> DDHELP caused an invalid page fault in
    >> module <unknown> at 0000:b00dd632.

    > [snip]
    >>
    >> Any ideas? I posted this same question to the Netscape forum
    >> earlier but no one had an answer. It all seems to be related to
    >> Sun Java. I uninstalled it and the errors went away. I
    >> reinstalled it and the errors came back.
    >>
    >> Sharon

    >
    > Via Google.com
    > "Java is crashing in DDHELP when I close Netscape 7.1"
    > http://sillydog.org/forum/viewtopic.php?t=3368&view=next
    >
    > More at:
    > http://www.google.com/search?hl=en&ie=ISO-8859-



    > 1&q=DDHELP%2Berror%2Bunknown&btnG=Google+Search
    >
    >
    >

    Thanks,

    I tried to follow the sillydog thread but there didn't seem to be a
    clear solution. From what I understand so far it seems to be a bug with
    Sun Java and Netscape 7.1

    Sharon
     
    Sharon, Oct 24, 2003
    #5
  6. Sharon

    Boomer Guest

    Sharon, <> wrote:

    >
    >
    > Boomer wrote:
    >> Sharon, <> wrote:
    >>
    >>> After getting frequent Netscape crashes with the culprit being
    >>> the js3250.dll I finally decided to install Sun Java 1.4.2_01.
    >>> Since installing that I haven't received any more js3250.dll
    >>> errors...but now I get frequent crashes with DDHELP errors.
    >>> Each error had occurred with Netscape...except for the first
    >>> one, which occurred just as I finished installing Sun Java and
    >>> didn't have any browsers open. A typical error messages is as
    >>> follows:
    >>>
    >>> This program has performed an illegal operation and will be
    >>> shut down. If the problem persist, contact the program vendor.
    >>>
    >>> DDHELP caused an invalid page fault in
    >>> module <unknown> at 0000:b00dd632.

    >> [snip]
    >>>
    >>> Any ideas? I posted this same question to the Netscape forum
    >>> earlier but no one had an answer. It all seems to be related
    >>> to Sun Java. I uninstalled it and the errors went away. I
    >>> reinstalled it and the errors came back.
    >>>
    >>> Sharon

    >>
    >> Via Google.com
    >> "Java is crashing in DDHELP when I close Netscape 7.1"
    >> http://sillydog.org/forum/viewtopic.php?t=3368&view=next
    >>
    >> More at:
    >> http://www.google.com/search?hl=en&ie=ISO-8859-

    >
    >
    >> 1&q=DDHELP%2Berror%2Bunknown&btnG=Google+Search
    >>
    >>
    >>

    > Thanks,
    >
    > I tried to follow the sillydog thread but there didn't seem to
    > be a clear solution. From what I understand so far it seems to
    > be a bug with Sun Java and Netscape 7.1
    >
    > Sharon
    >


    Possible a conflict with video drivers according to the link and from
    some of the other DDHelp links I read.
    I would uninstall that version of Java. :)
     
    Boomer, Oct 24, 2003
    #6
  7. Sharon

    Sharon Guest

    Boomer wrote:
    > Sharon, <> wrote:
    >
    >>
    >>
    >> Boomer wrote:
    >>> Sharon, <> wrote:
    >>>
    >>>> After getting frequent Netscape crashes with the culprit being
    >>>> the js3250.dll I finally decided to install Sun Java 1.4.2_01.
    >>>> Since installing that I haven't received any more js3250.dll
    >>>> errors...but now I get frequent crashes with DDHELP errors.
    >>>> Each error had occurred with Netscape...except for the first
    >>>> one, which occurred just as I finished installing Sun Java and
    >>>> didn't have any browsers open. A typical error messages is as
    >>>> follows:
    >>>>
    >>>> This program has performed an illegal operation and will be
    >>>> shut down. If the problem persist, contact the program vendor.
    >>>>
    >>>> DDHELP caused an invalid page fault in
    >>>> module <unknown> at 0000:b00dd632.
    >>> [snip]
    >>>>
    >>>> Any ideas? I posted this same question to the Netscape forum
    >>>> earlier but no one had an answer. It all seems to be related
    >>>> to Sun Java. I uninstalled it and the errors went away. I
    >>>> reinstalled it and the errors came back.
    >>>>
    >>>> Sharon
    >>>
    >>> Via Google.com
    >>> "Java is crashing in DDHELP when I close Netscape 7.1"
    >>> http://sillydog.org/forum/viewtopic.php?t=3368&view=next
    >>>
    >>> More at:
    >>> http://www.google.com/search?hl=en&ie=ISO-8859-

    >>
    >>
    >>> 1&q=DDHELP%2Berror%2Bunknown&btnG=Google+Search
    >>>
    >>>
    >>>

    >> Thanks,
    >>
    >> I tried to follow the sillydog thread but there didn't seem to
    >> be a clear solution. From what I understand so far it seems to
    >> be a bug with Sun Java and Netscape 7.1
    >>
    >> Sharon
    >>

    >
    > Possible a conflict with video drivers according to the link and from
    > some of the other DDHelp links I read.
    > I would uninstall that version of Java. :)


    I updated my video driver. When I uninstalled Sun Java 1.4.2_01 the
    problem went away. However, then various sites kept wanting the
    reinstall the plug in. I think I'll try to find a previous version of
    Sun Java, since the problem didn't start until I updated to the new version.

    Sharon
     
    Sharon, Oct 24, 2003
    #7
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