Critical updates

Discussion in 'Computer Support' started by Heather Campbell, Sep 7, 2003.

  1. Hi, I've been trying to install a critical update from Microsoft, it keeps failing I must have tried at least 10 times or more, I have tried disabling the firewall and antivirus but it makes no difference. hope someone can help me.
    Thank you
    Heather
     
    Heather Campbell, Sep 7, 2003
    #1
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  2. Heather Campbell

    Malcolm Hall Guest

    Have a look in Administrative Tools-->Services and check that Cryotographic Services is enabled and started
    "Heather Campbell" <> wrote in message news:OSH6b.36264$...
    Hi, I've been trying to install a critical update from Microsoft, it keeps failing I must have tried at least 10 times or more, I have tried disabling the firewall and antivirus but it makes no difference. hope someone can help me.
    Thank you
    Heather
     
    Malcolm Hall, Sep 7, 2003
    #2
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  3. Heather Campbell

    Jim Prather Guest

    Had the exact same problem and I believe the update was related
    to DirectX. I loaded the latest version of DirectX and then the
    MS update was successful.
     
    Jim Prather, Sep 7, 2003
    #3
  4. Heather Campbell

    Boomer Guest

    Heather Campbell said:

    > Hi, I've been trying to install a critical update from
    > Microsoft, it keeps failing I must have tried at least 10 times
    > or more, I have tried disabling the firewall and antivirus but
    > it makes no difference. hope someone can help me. Thank you
    > Heather

    [snip]
    > size=2>Heather</FONT></DIV></BODY></HTML>
    >
    > ------=_NextPart_000_0038_01C3755A.DB99C4E0--


    Please post in plain text. Turn off the HTML. please.

    Try:
    Microsoft Windows Update Troubleshooter
    http://v4.windowsupdate.microsoft.com/troubleshoot/
     
    Boomer, Sep 7, 2003
    #4
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