CRASH - DirectX End-User runtime - CRASH - What to to ?

Discussion in 'Computer Support' started by reply@newsgroup.please, Jan 5, 2004.

  1. Guest

    I have run this from the Windows Update site and executed as a downloaded file:
    in both situations the update crashes.

    From the c:\windows\Windows Update.log

    DXWSETUP caused an invalid page fault in
    module DXWSETUP.EXE at 019f:010059a5.
    Registers:
    EAX=00000000 CS=019f EIP=010059a5 EFLGS=00010246
    EBX=00000000 SS=01a7 ESP=0056f53c EBP=0056f720
    ECX=00000000 DS=01a7 ESI=008a0750 FS=5f27
    EDX=bffc9490 ES=01a7 EDI=00000001 GS=0000
    Bytes at CS:EIP:
    8b 08 50 ff 51 2c 85 c0 7d 0b 68 b0 1f 00 01 e8
    Stack dump:
    008a0750 01005c99 bff2267f 01006d3d 00000001 01001d6c 00000002 00000000
    00000154 00000001 00000010 00000010 00000017 00000017 fffffff3 00000000

    ============
    2003-09-12 17:16:20 15:16:20 Success IUCTL Downloaded iuident.cab
    from http://windowsupdate.microsoft.com/v4/ to C:\Program
    Files\WindowsUpdate\V4
    2003-09-12 17:16:21 15:16:21 Success IUCTL Checking to see if new
    version of Windows Update software available
    2003-09-12 17:16:21 15:16:21 Success IUCTL Current iuctl.dll
    version: 5.3.3790.13
    2003-09-12 17:16:21 15:16:21 Success IUCTL Current iuengine.dll
    version: 5.3.3790.13
    2003-09-12 17:16:21 15:16:21 Success IUENGINE Starting
    2003-09-12 17:16:22 15:16:22 Success IUENGINE Determining machine
    configuration
    2003-09-12 17:16:22 15:16:22 Success IUENGINE Determining machine
    configuration
    2003-09-12 17:16:24 15:16:24 Success IUENGINE Querying software
    update catalog from
    https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp
    2003-09-12 17:16:25 15:16:25 Success IUENGINE Querying software
    update catalog from
    https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp
    2003-09-12 17:16:27 15:16:27 Success IUENGINE Querying software
    update catalog from
    https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp
    2003-09-12 17:16:30 15:16:30 Success IUENGINE Querying software
    update catalog from
    https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp
    2003-09-12 17:16:32 15:16:32 Success IUENGINE Determining machine
    configuration
    2003-09-12 17:16:33 15:16:33 Success IUENGINE Querying software
    update catalog from
    https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/consumerdrivers/getmanifest.asp
    2003-09-12 17:17:14 15:17:14 Success IUENGINE Querying software
    update catalog from
    https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp
    2003-09-12 17:17:17 15:17:17 Success IUENGINE Asynchronous Download
    started
    2003-09-12 17:17:17 15:17:17 Success IUENGINE Download destination
    root folder is: d:\WUTemp
    2003-09-12 17:17:19 15:17:19 Success IUENGINE Downloaded file
    http://download.windowsupdate.com/m...ol/dx90wu_646042768868b0e93953f5743262a0e.exe
    2003-09-12 17:17:19 15:17:19 Success IUENGINE Local path
    d:\WUTemp\com_microsoft.DirectX_9_0B_RECOMMENDED\dx90wu.exe
    2003-09-12 17:17:20 15:17:20 Success IUENGINE See iuhist.xml for
    details: Download finished
    2003-09-12 17:17:20 15:17:20 Success IUENGINE Asynchronous Install
    started
    2003-09-12 17:17:20 15:17:20 Success IUENGINE Asynchronous Install
    completed startup
    2003-09-12 17:17:20 15:17:20 Success IUENGINE Installing SOFTWARE
    item from publisher com_microsoft
    2003-09-12 17:17:20 15:17:20 Success IUENGINE Installer Command
    Type: EXE
    2003-09-12 17:17:33 15:17:33 Success IUENGINE See iuhist.xml for
    details: Install finished
    2003-09-12 17:17:36 15:17:36 Success IUENGINE Shutting down
    ==========

    What to to ?

    Can it be that the address "https://a248.e.akamai.net" is giving trouble

    "Akamai" is often added to c:\windows\hosts for being it a Virus/Trojan
    problem. I have removed it form the file, but I still get this problem, not
    being able to update DirectX.

    What about this path
    "d:\WUTemp\com_microsoft.DirectX_9_0B_RECOMMENDED\dx90wu.exe" ? There is no
    d:\WUTemp on my system ...

    Any help is welcome!
    , Jan 5, 2004
    #1
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  2. Boomer Guest

    se wrote in
    news::

    >
    > I have run this from the Windows Update site and executed as a
    > downloaded file: in both situations the update crashes.


    Have your read through Googles archive?

    http://www.google.com/groups?q=DXWSETUP module DXWSETUP.EXE invalid pag
    e+fault&num=100&hl=en&lr=lang_en&ie=UTF-8&oe=UTF-8&scoring=d&filter=0

    Your shorter link is: http://makeashorterlink.com/?F536126F6

    >
    > From the c:\windows\Windows Update.log
    >
    > DXWSETUP caused an invalid page fault in
    > module DXWSETUP.EXE at 019f:010059a5.

    [snip]

    > What to to ?
    >
    > Can it be that the address "https://a248.e.akamai.net" is giving
    > trouble
    >
    > "Akamai" is often added to c:\windows\hosts for being it a
    > Virus/Trojan problem. I have removed it form the file, but I still
    > get this problem, not being able to update DirectX.
    >
    > What about this path
    > "d:\WUTemp\com_microsoft.DirectX_9_0B_RECOMMENDED\dx90wu.exe" ?
    > There is no d:\WUTemp on my system ...


    Maybe this also.
    Your shorter link is: http://makeashorterlink.com/?E346256F6
    Boomer, Jan 5, 2004
    #2
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