Constructive Feed Back

Discussion in 'MCDST' started by JSIC (Justified Soley In Christ), Jul 27, 2005.

  1. Good Morning/Afternoon,

    I would like to get some constructive feed back from you regarding my
    experience and a potential future in the IT field.

    As my resume states, in the past I attended New Horizons Computer Learning
    Center where I received classroom lead course preparations for A+, MCDST and
    Security+ certifications. They did a great job in training me. I am A+, MCP
    and MCDST certified thanks to New Horizons. I am now studying for my
    Security+ certification and will have it soon. I have 1 year personal
    experience of troubleshooting and building desktop pc’s from scratch. Plus I
    have 1 year 10 months working as a Tier I Call Response Specialist logging
    support tickets for HP. To top it off I have over 3 years of customer
    service call center experience.

    Despite these accomplishments I have been unsuccessful at being hired in the
    IT field.

    I am frustrated and feel like throwing in the towel regarding the IT field
    and except working a Dead End JOB (Just Over Broke) to support my wife and 7
    month old daughter. I feel like all the effort I put forth along with
    staying up all those late nights were in vain.

    Bottom Line I want to give up and renounce my A+, MCP & MCDST certifications
    as meaningless because no company seems to be interested in hiring me with my
    current qualifications at the industry standard pay rate. The industry
    standard starting pay for a Tier I technician is $18+. But the majority of
    jobs that I’ve come across start out below that like $12-$13/hr. I made
    $13/hr 4 years ago in a non-technical position. Right now I’m making
    $16.25/hr in a non-technical position looking up part numbers and other
    no-brainer non-skill required tasks all day long. What gives? I thought
    Microsoft Professionals were sought after and well compensated.

    Please provide me with some Constructive feedback/criticism.
    Forgive me if I seem angry and fustrated at you. I'm not.

    Thank you
    JSIC (Justified Soley In Christ), Jul 27, 2005
    #1
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  2. Sorry to hear about your experience so far..

    All I can say is keep trying. Some companies just dont want to take on an
    untried person ( regardless of having qualifications !! ) without previous
    job experience. Its the chicken and egg again...I have loads of experience
    but no qualifications, so I miss out on quite a few jobs that I could
    probably do.

    Unfortunatly I had to take a pay CUT to move into the IT field to start off
    with 5 years ago. Now my salary is around 85% higher than what it used to be!!

    As I say....just wait till a foot in the door comes along and build from
    there - employers are very fickle sometimes - Good Luck!

    "JSIC (Justified Soley In Christ)" wrote:

    > Good Morning/Afternoon,
    >
    > I would like to get some constructive feed back from you regarding my
    > experience and a potential future in the IT field.
    >
    > As my resume states, in the past I attended New Horizons Computer Learning
    > Center where I received classroom lead course preparations for A+, MCDST and
    > Security+ certifications. They did a great job in training me. I am A+, MCP
    > and MCDST certified thanks to New Horizons. I am now studying for my
    > Security+ certification and will have it soon. I have 1 year personal
    > experience of troubleshooting and building desktop pc’s from scratch. Plus I
    > have 1 year 10 months working as a Tier I Call Response Specialist logging
    > support tickets for HP. To top it off I have over 3 years of customer
    > service call center experience.
    >
    > Despite these accomplishments I have been unsuccessful at being hired in the
    > IT field.
    >
    > I am frustrated and feel like throwing in the towel regarding the IT field
    > and except working a Dead End JOB (Just Over Broke) to support my wife and 7
    > month old daughter. I feel like all the effort I put forth along with
    > staying up all those late nights were in vain.
    >
    > Bottom Line I want to give up and renounce my A+, MCP & MCDST certifications
    > as meaningless because no company seems to be interested in hiring me with my
    > current qualifications at the industry standard pay rate. The industry
    > standard starting pay for a Tier I technician is $18+. But the majority of
    > jobs that I’ve come across start out below that like $12-$13/hr. I made
    > $13/hr 4 years ago in a non-technical position. Right now I’m making
    > $16.25/hr in a non-technical position looking up part numbers and other
    > no-brainer non-skill required tasks all day long. What gives? I thought
    > Microsoft Professionals were sought after and well compensated.
    >
    > Please provide me with some Constructive feedback/criticism.
    > Forgive me if I seem angry and fustrated at you. I'm not.
    >
    > Thank you
    AmyAmandaAllen, Jul 27, 2005
    #2
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  3. JSIC (Justified Soley In Christ)

    Tmack Guest

    Having 10 yrs in the business and never having gotten any
    certifications (taking 70-271 tomorrow), I can tell you that in this
    tough job market, unless you can walk on water or know someone, you
    aren't going to even get an interview without certifications.

    Employers use a college degree and certifications as filters. When they
    post a position they get bombarded with applicants. The Internet boom
    produced a lot of unqualified IT workers and all of them are probably
    out of IT now and are trying to get back in so anything that comes
    open, everyone is all over it.

    Employers use certifications to narrow down the pool of applicants.
    Once they have everyone with a B.S. + Certifications, they narrow that
    list down to the ones they want to talk to. No certifications - No
    interview.

    As far as pay ... My salary has been cut in half. I used to make 80k
    back in '2001 as a Unix Sys Admin, until my job went to India, but
    now I'm making half that as a desktop support tech.

    A lot of jobs have gone overseas so we are competing with outsourcing
    as well as importing of IT labor (Congress increased the number of
    import workers for the IT field to 65k this year. Believe that, half of
    us can't find a decent job and they are still letting them in). I know
    a VP at AOL, I live right down the street, and he told me every single
    person in their development department was from India. I can't even
    get an interview there.

    So to answer your question, the IT field is very competitive and will
    continue to be. IT is basically going through what the Textile and
    Steel industries went through in the 80's.

    I hear there's a shortage of Accounts.

    Good luck!
    Tmack, Jul 27, 2005
    #3
  4. Thanks for the feed back and the advice. If a good opportunity comes
    available with a slight pay cut that otherwise would be a great begining
    point for me, I'll discuss with my wife the decrease in our current budget
    with the projected new budget and if we can both agree then I'm in.

    Thanks,
    JSIC

    "AmyAmandaAllen" wrote:

    > Sorry to hear about your experience so far..
    >
    > All I can say is keep trying. Some companies just dont want to take on an
    > untried person ( regardless of having qualifications !! ) without previous
    > job experience. Its the chicken and egg again...I have loads of experience
    > but no qualifications, so I miss out on quite a few jobs that I could
    > probably do.
    >
    > Unfortunatly I had to take a pay CUT to move into the IT field to start off
    > with 5 years ago. Now my salary is around 85% higher than what it used to be!!
    >
    > As I say....just wait till a foot in the door comes along and build from
    > there - employers are very fickle sometimes - Good Luck!
    >
    > "JSIC (Justified Soley In Christ)" wrote:
    >
    > > Good Morning/Afternoon,
    > >
    > > I would like to get some constructive feed back from you regarding my
    > > experience and a potential future in the IT field.
    > >
    > > As my resume states, in the past I attended New Horizons Computer Learning
    > > Center where I received classroom lead course preparations for A+, MCDST and
    > > Security+ certifications. They did a great job in training me. I am A+, MCP
    > > and MCDST certified thanks to New Horizons. I am now studying for my
    > > Security+ certification and will have it soon. I have 1 year personal
    > > experience of troubleshooting and building desktop pc’s from scratch. Plus I
    > > have 1 year 10 months working as a Tier I Call Response Specialist logging
    > > support tickets for HP. To top it off I have over 3 years of customer
    > > service call center experience.
    > >
    > > Despite these accomplishments I have been unsuccessful at being hired in the
    > > IT field.
    > >
    > > I am frustrated and feel like throwing in the towel regarding the IT field
    > > and except working a Dead End JOB (Just Over Broke) to support my wife and 7
    > > month old daughter. I feel like all the effort I put forth along with
    > > staying up all those late nights were in vain.
    > >
    > > Bottom Line I want to give up and renounce my A+, MCP & MCDST certifications
    > > as meaningless because no company seems to be interested in hiring me with my
    > > current qualifications at the industry standard pay rate. The industry
    > > standard starting pay for a Tier I technician is $18+. But the majority of
    > > jobs that I’ve come across start out below that like $12-$13/hr. I made
    > > $13/hr 4 years ago in a non-technical position. Right now I’m making
    > > $16.25/hr in a non-technical position looking up part numbers and other
    > > no-brainer non-skill required tasks all day long. What gives? I thought
    > > Microsoft Professionals were sought after and well compensated.
    > >
    > > Please provide me with some Constructive feedback/criticism.
    > > Forgive me if I seem angry and fustrated at you. I'm not.
    > >
    > > Thank you
    JSIC (Justified Soley In Christ), Jul 27, 2005
    #4
  5. Thank you for the support, advice and feed back.
    I'm sorry to here that you were also hit by cuts back in 2001. I used to
    work for the company that I mentioned... I too was cut due to my position
    being cut..
    It's encouraging to know that YOU Still survived and made it. I also have
    seen how Americans are pushed aside for positions in favor of non-citizens..
    Hope you'll pass tomarrow 70-271. I know you will because you're a
    veteran'ed professional. Thanks for you support and I hope we all get into
    that perfact job..

    Thanks
    JSIC

    "Tmack" wrote:

    > Having 10 yrs in the business and never having gotten any
    > certifications (taking 70-271 tomorrow), I can tell you that in this
    > tough job market, unless you can walk on water or know someone, you
    > aren't going to even get an interview without certifications.
    >
    > Employers use a college degree and certifications as filters. When they
    > post a position they get bombarded with applicants. The Internet boom
    > produced a lot of unqualified IT workers and all of them are probably
    > out of IT now and are trying to get back in so anything that comes
    > open, everyone is all over it.
    >
    > Employers use certifications to narrow down the pool of applicants.
    > Once they have everyone with a B.S. + Certifications, they narrow that
    > list down to the ones they want to talk to. No certifications - No
    > interview.
    >
    > As far as pay ... My salary has been cut in half. I used to make 80k
    > back in '2001 as a Unix Sys Admin, until my job went to India, but
    > now I'm making half that as a desktop support tech.
    >
    > A lot of jobs have gone overseas so we are competing with outsourcing
    > as well as importing of IT labor (Congress increased the number of
    > import workers for the IT field to 65k this year. Believe that, half of
    > us can't find a decent job and they are still letting them in). I know
    > a VP at AOL, I live right down the street, and he told me every single
    > person in their development department was from India. I can't even
    > get an interview there.
    >
    > So to answer your question, the IT field is very competitive and will
    > continue to be. IT is basically going through what the Textile and
    > Steel industries went through in the 80's.
    >
    > I hear there's a shortage of Accounts.
    >
    > Good luck!
    >
    >
    JSIC (Justified Soley In Christ), Jul 27, 2005
    #5
  6. JSIC (Justified Soley In Christ)

    Wayne Guest

    The other way to approach it is to offer a slightly reduced rate initially,
    with an agreement to review after 1 month and another after 3 months. The
    main thing is to get that foot in the door.
    Hang in there mate, stay positive :)

    Wayne
    Brisbane, Oz

    "JSIC (Justified Soley In Christ)"
    <> wrote in message
    news:...
    > Thanks for the feed back and the advice. If a good opportunity comes
    > available with a slight pay cut that otherwise would be a great begining
    > point for me, I'll discuss with my wife the decrease in our current budget
    > with the projected new budget and if we can both agree then I'm in.
    >
    > Thanks,
    > JSIC
    >
    > "AmyAmandaAllen" wrote:
    >
    >> Sorry to hear about your experience so far..
    >>
    >> All I can say is keep trying. Some companies just dont want to take on an
    >> untried person ( regardless of having qualifications !! ) without
    >> previous
    >> job experience. Its the chicken and egg again...I have loads of
    >> experience
    >> but no qualifications, so I miss out on quite a few jobs that I could
    >> probably do.
    >>
    >> Unfortunatly I had to take a pay CUT to move into the IT field to start
    >> off
    >> with 5 years ago. Now my salary is around 85% higher than what it used to
    >> be!!
    >>
    >> As I say....just wait till a foot in the door comes along and build from
    >> there - employers are very fickle sometimes - Good Luck!
    >>
    >> "JSIC (Justified Soley In Christ)" wrote:
    >>
    >> > Good Morning/Afternoon,
    >> >
    >> > I would like to get some constructive feed back from you regarding my
    >> > experience and a potential future in the IT field.
    >> >
    >> > As my resume states, in the past I attended New Horizons Computer
    >> > Learning
    >> > Center where I received classroom lead course preparations for A+,
    >> > MCDST and
    >> > Security+ certifications. They did a great job in training me. I am
    >> > A+, MCP
    >> > and MCDST certified thanks to New Horizons. I am now studying for my
    >> > Security+ certification and will have it soon. I have 1 year personal
    >> > experience of troubleshooting and building desktop pc's from scratch.
    >> > Plus I
    >> > have 1 year 10 months working as a Tier I Call Response Specialist
    >> > logging
    >> > support tickets for HP. To top it off I have over 3 years of customer
    >> > service call center experience.
    >> >
    >> > Despite these accomplishments I have been unsuccessful at being hired
    >> > in the
    >> > IT field.
    >> >
    >> > I am frustrated and feel like throwing in the towel regarding the IT
    >> > field
    >> > and except working a Dead End JOB (Just Over Broke) to support my wife
    >> > and 7
    >> > month old daughter. I feel like all the effort I put forth along with
    >> > staying up all those late nights were in vain.
    >> >
    >> > Bottom Line I want to give up and renounce my A+, MCP & MCDST
    >> > certifications
    >> > as meaningless because no company seems to be interested in hiring me
    >> > with my
    >> > current qualifications at the industry standard pay rate. The industry
    >> > standard starting pay for a Tier I technician is $18+. But the
    >> > majority of
    >> > jobs that I've come across start out below that like $12-$13/hr. I
    >> > made
    >> > $13/hr 4 years ago in a non-technical position. Right now I'm making
    >> > $16.25/hr in a non-technical position looking up part numbers and other
    >> > no-brainer non-skill required tasks all day long. What gives? I
    >> > thought
    >> > Microsoft Professionals were sought after and well compensated.
    >> >
    >> > Please provide me with some Constructive feedback/criticism.
    >> > Forgive me if I seem angry and fustrated at you. I'm not.
    >> >
    >> > Thank you
    Wayne, Jul 28, 2005
    #6
  7. Thanks for the support and advance.
    I'll put all this good imformation to action.

    Thanks
    JSIC

    "Wayne" wrote:

    > The other way to approach it is to offer a slightly reduced rate initially,
    > with an agreement to review after 1 month and another after 3 months. The
    > main thing is to get that foot in the door.
    > Hang in there mate, stay positive :)
    >
    > Wayne
    > Brisbane, Oz
    >
    > "JSIC (Justified Soley In Christ)"
    > <> wrote in message
    > news:...
    > > Thanks for the feed back and the advice. If a good opportunity comes
    > > available with a slight pay cut that otherwise would be a great begining
    > > point for me, I'll discuss with my wife the decrease in our current budget
    > > with the projected new budget and if we can both agree then I'm in.
    > >
    > > Thanks,
    > > JSIC
    > >
    > > "AmyAmandaAllen" wrote:
    > >
    > >> Sorry to hear about your experience so far..
    > >>
    > >> All I can say is keep trying. Some companies just dont want to take on an
    > >> untried person ( regardless of having qualifications !! ) without
    > >> previous
    > >> job experience. Its the chicken and egg again...I have loads of
    > >> experience
    > >> but no qualifications, so I miss out on quite a few jobs that I could
    > >> probably do.
    > >>
    > >> Unfortunatly I had to take a pay CUT to move into the IT field to start
    > >> off
    > >> with 5 years ago. Now my salary is around 85% higher than what it used to
    > >> be!!
    > >>
    > >> As I say....just wait till a foot in the door comes along and build from
    > >> there - employers are very fickle sometimes - Good Luck!
    > >>
    > >> "JSIC (Justified Soley In Christ)" wrote:
    > >>
    > >> > Good Morning/Afternoon,
    > >> >
    > >> > I would like to get some constructive feed back from you regarding my
    > >> > experience and a potential future in the IT field.
    > >> >
    > >> > As my resume states, in the past I attended New Horizons Computer
    > >> > Learning
    > >> > Center where I received classroom lead course preparations for A+,
    > >> > MCDST and
    > >> > Security+ certifications. They did a great job in training me. I am
    > >> > A+, MCP
    > >> > and MCDST certified thanks to New Horizons. I am now studying for my
    > >> > Security+ certification and will have it soon. I have 1 year personal
    > >> > experience of troubleshooting and building desktop pc's from scratch.
    > >> > Plus I
    > >> > have 1 year 10 months working as a Tier I Call Response Specialist
    > >> > logging
    > >> > support tickets for HP. To top it off I have over 3 years of customer
    > >> > service call center experience.
    > >> >
    > >> > Despite these accomplishments I have been unsuccessful at being hired
    > >> > in the
    > >> > IT field.
    > >> >
    > >> > I am frustrated and feel like throwing in the towel regarding the IT
    > >> > field
    > >> > and except working a Dead End JOB (Just Over Broke) to support my wife
    > >> > and 7
    > >> > month old daughter. I feel like all the effort I put forth along with
    > >> > staying up all those late nights were in vain.
    > >> >
    > >> > Bottom Line I want to give up and renounce my A+, MCP & MCDST
    > >> > certifications
    > >> > as meaningless because no company seems to be interested in hiring me
    > >> > with my
    > >> > current qualifications at the industry standard pay rate. The industry
    > >> > standard starting pay for a Tier I technician is $18+. But the
    > >> > majority of
    > >> > jobs that I've come across start out below that like $12-$13/hr. I
    > >> > made
    > >> > $13/hr 4 years ago in a non-technical position. Right now I'm making
    > >> > $16.25/hr in a non-technical position looking up part numbers and other
    > >> > no-brainer non-skill required tasks all day long. What gives? I
    > >> > thought
    > >> > Microsoft Professionals were sought after and well compensated.
    > >> >
    > >> > Please provide me with some Constructive feedback/criticism.
    > >> > Forgive me if I seem angry and fustrated at you. I'm not.
    > >> >
    > >> > Thank you

    >
    >
    >
    JSIC (Justified Soley In Christ), Jul 28, 2005
    #7
  8. RE: Believe to Succeed!

    Thanks for the advice and support. Every bit is appreciated.....


    "Ray" wrote:

    > JSIC! 8)
    >
    > I am sorry to hear about your struggle and I know how frustrating that
    > can be. If you want a rainbow, you'll have to put up with the rain!!!
    >
    > Try some schools who are looking for tech people, even if it is a
    > start, its something. I have worked for a school for 4 years and
    > salary started from $18000 and jumped $22000 in 4 years. I had no
    > certs at the time I started, but I had the same experience you had. I
    > worked initially as a intern tech support guy for the IT department.
    > It was a small IT department and which I was able to show my skills
    > and also learn new ones too. I basically became the equivelant of a
    > MCDST for 4 years and it was and is fun. I get all the school breaks
    > and holidays which turns out to be 14 weeks holidays in the year. I
    > get free food and transportation. In my free time now I am studying
    > for my MCDST and also doing some onsite work work for the students,
    > parents and teachers and making about $300 to $500 a month more.
    > Sometimes money isn't all the happiness a person wants, even if the
    > school cut my salary in half, I would still do my job, because I love
    > it.
    >
    > Priorities:
    >
    > "A hundred years from now it will not matter what my bank account was,
    > the sort of house I lived in, or the kind of car I drove...but the
    > world may be different because I was important in the life of a
    > child."
    >
    > Ray 8)
    >
    >
    JSIC (Justified Soley In Christ), Jul 29, 2005
    #8
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