Considering Virgin 10Mbps Broadband

Discussion in 'UK VOIP' started by KevinSmith, Oct 20, 2010.

  1. KevinSmith

    KevinSmith Guest

    Hello

    I'm using Gradwell's VOIP service which I'm happy with. My TalkTalk
    broadband connection is the weak link. Often I get good results but
    other times there's excessive delay or choppy speech. My options are:

    1. Pay £30 a month for a broadband connection provided by Gradwell
    that offers "Direct connection to the Gradwell VoIP network"
    2. Pay £20 a month for a connection from Virgin. It has the advantage
    of much higher badwidth.

    I'm wondering if you have any experience with Virgin. Can you get
    consistently good call quality over their network using VOIP?

    Thanks and regards
    Kevin Smith
    KevinSmith, Oct 20, 2010
    #1
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  2. In article <>,
    KevinSmith <> wrote:
    >Hello
    >
    >I'm using Gradwell's VOIP service which I'm happy with. My TalkTalk
    >broadband connection is the weak link. Often I get good results but
    >other times there's excessive delay or choppy speech. My options are:
    >
    >1. Pay =A330 a month for a broadband connection provided by Gradwell
    >that offers "Direct connection to the Gradwell VoIP network"
    >2. Pay =A320 a month for a connection from Virgin. It has the advantage
    >of much higher badwidth.
    >
    >I'm wondering if you have any experience with Virgin. Can you get
    >consistently good call quality over their network using VOIP?


    There are broadband providers who use the BT Wholesale network other
    than TalkTalk to consider - however if it boils down to cost, then
    you're stuffed.

    The one I use almost all the time is a business-grade service from
    Entanet - but their entry level with a peak-time cap of 15GB a month is
    £19.95+VAT. The next up is a 45GB package, but then you're up to the 30
    quid level again (£25.75+VAT)

    Just remember that bandwidth isn't everything - a VoIP call is only
    going to use 80Kb/sec each way max. What you really need is to be on
    an ADSL plan which has elevated service over the BTW network - so your
    upstream will be 832Kb/sec on an ADSL2+, or you'll have "elevated service"
    or some similar working on your contract if you're on a 2+ (of FTTC) line.

    Gordon
    Gordon Henderson, Oct 20, 2010
    #2
    1. Advertising

  3. KevinSmith

    Woody Guest

    "KevinSmith" <> wrote in
    message
    news:...
    Hello

    I'm using Gradwell's VOIP service which I'm happy with. My
    TalkTalk
    broadband connection is the weak link. Often I get good results
    but
    other times there's excessive delay or choppy speech. My options
    are:

    1. Pay £30 a month for a broadband connection provided by
    Gradwell
    that offers "Direct connection to the Gradwell VoIP network"
    2. Pay £20 a month for a connection from Virgin. It has the
    advantage
    of much higher badwidth.

    I'm wondering if you have any experience with Virgin. Can you get
    consistently good call quality over their network using VOIP?

    Thanks and regards
    Kevin Smith



    You don't say whether you are talking VM ADSL or cable. If ADSL
    there may be others that are better - Be and AAISP are often
    recommended on here, but if you have cable available then VM is a
    notably better option. I have used VM (as NTL) successfully with
    VoIP on both Sipgate and voip.co.uk and it works well.

    Note that with VM you can have broadband only - you don't have to
    have a phone and TV bundle. They also have the advantage that
    they still support dial-up so in the unlikely event of your B/B
    connection failing you can still collect your mails. (For the
    record 0845 45 50 52 0.)


    --
    Woody

    harrogate three at ntlworld dot com
    Woody, Oct 20, 2010
    #3
  4. KevinSmith

    News Reader Guest

    "KevinSmith" <> wrote in message
    news:...
    Hello

    I'm using Gradwell's VOIP service which I'm happy with. My TalkTalk
    broadband connection is the weak link. Often I get good results but
    other times there's excessive delay or choppy speech. My options are:

    1. Pay £30 a month for a broadband connection provided by Gradwell
    that offers "Direct connection to the Gradwell VoIP network"
    2. Pay £20 a month for a connection from Virgin. It has the advantage
    of much higher badwidth.

    I'm wondering if you have any experience with Virgin. Can you get
    consistently good call quality over their network using VOIP?

    Thanks and regards
    Kevin Smith


    = = =


    Hi,


    Following reasonably extensive testing and other(s) reports, it is pretty
    rock solid (dependable / reliable / consistent). You will however find
    periodic "outages" of the connection completely (typically not very frequent
    or particularly long duration).

    To my knowledge, best belief and understanding their (equally) is no (real)
    reason why xDSL services should not (in most [significantly] all [cases /
    scenarios / situations / environments / configurations / cases]) be able to
    work equally (comparably) satisfactorily / perform (or perhaps [thereat]
    outperform in uptime [{/} "consistency"]).


    Best wishes,




    News Reader
    News Reader, Oct 20, 2010
    #4
  5. KevinSmith

    KevinSmith Guest

    Thanks Woody, Gordon, and "News Reader" for taking the time to reply
    to my query, and for your valuable suggestions. Please excuse me if my
    reply is a bit rambling, it's just that there are so many options!

    I'm interested in Virgin (Cable) Broadband as I don't want the hassle
    of migrating my TalkTalk connection to another provider. (I think it's
    going to be quite fussy as it will mean I first have to migrate my
    POTS/Old Fashioned phone service to BT before migrating the broadband
    to a specialist ISP.) This way I can test out Virgin's performance and
    then take time to first migrate my work voip line and then in time my
    home phone number which is still on POTS.

    I asked the question about Virgin as the upstairs flat is already
    using Virgin broadband. I've trespassed onto their unsecured WiFi to
    do a VOIP test at http://www.voipreview.org/voipspeedtester.aspx. Most
    things checked out OK except "consistency of service" which was
    showing a red indicator with 20% reading. Also 9.2ms jitter. It is
    possible that these problems were introduced by the final wireless leg
    of the journey.

    I looked at the Entanet site - it seems to be wholesale only. The AASP
    site seems very encouraging with an assurance of service-something
    that I can't imagine Virgin providing. It also seems like they'll be
    reselling BT's 21CN service which is coming to my exchange in December
    2010. This too for a good price. I notice that there is an option to
    pay a £10 premium per month for having my traffic prioritised. I guess
    one vanilla service and then only later do you upgrade to the priority
    service if necessary. I also like the fact that you only pay £50 in
    the event that you need a new/additional line laid to your property to
    provide the service. Means I won't need to migrate my current ISP to
    try out service concurrently with my existing ISP.

    And finally,a bit of a digression, I've discovered that when I use
    Skype Out my number is showing up on the other party's caller ID
    handset. This has given me the idea that I may want to use Skype for
    outgoing calls instead of my SIP provider. I've just noticed that
    Skype seems more stable.

    Well so far AASP seems to be the best option as it's got that
    assurance of performance and a high bandwidth option if you go for
    21CN.

    Thanks very much
    Kevin
    KevinSmith, Oct 21, 2010
    #5
  6. KevinSmith

    KevinSmith Guest

    Oops, I just realise I got the terminology wrong. The name of the new
    high bandwidth 40Mbps service from BT is FTTC or VDSL and not 21CN.


    On 21 Oct, 12:26, KevinSmith <>
    wrote:
    > Well so far AASP seems to be the best option as it's got that
    > assurance of performance and a high bandwidth option if you go for
    > 21CN.
    >
    > Thanks very much
    > Kevin
    KevinSmith, Oct 21, 2010
    #6
  7. KevinSmith

    tony sayer Guest

    In article <
    ..com>, KevinSmith <> scribeth thus
    >Thanks Woody, Gordon, and "News Reader" for taking the time to reply
    >to my query, and for your valuable suggestions. Please excuse me if my
    >reply is a bit rambling, it's just that there are so many options!



    Bit late in this thread but we've used Virgin and Comcast (Cambridge
    Cable) before that, and I must say its one thing they do very well
    indeed. Very few times since 2000 or thereabouts has it been down and
    the feed we have is 10 meg and every speed test I've done says its 10
    meg on the nose:) We can IIRC, get up to 50 perhaps more but for all
    intents 10 is fine..

    Can't comment on their customer services as I've never had reason to use
    them!..

    We do have a few ADSL services out in the sticks where VM don't supply
    and they are very poor in comparison, so If you have them then use
    them!..

    Only thing which has proved a bit of a pain now and again is they can
    and do change your IP address, but its not that often seems when they
    re-segment the network..
    --
    Tony Sayer
    tony sayer, Oct 21, 2010
    #7
  8. KevinSmith

    KevinSmith Guest

    Hi Tony

    Yes, that's a good point about Virgin cable. When they offer a service
    speed it's not the dreaded "up to 24Mbs" it really is going to be the
    speed of the line.

    What about delay and jitter on the line?

    thanks Kevin
    KevinSmith, Oct 21, 2010
    #8
  9. KevinSmith <> wrote:
    > I asked the question about Virgin as the upstairs flat is already
    > using Virgin broadband. I've trespassed onto their unsecured WiFi to
    > do a VOIP test at http://www.voipreview.org/voipspeedtester.aspx. Most
    > things checked out OK except "consistency of service" which was
    > showing a red indicator with 20% reading. Also 9.2ms jitter. It is
    > possible that these problems were introduced by the final wireless leg
    > of the journey.


    Here's the stats from our router:
    (from the tool 'mtr')
    Packets Pings
    Host Loss% Snt Last Avg Best Wrst StDev
    1. 10.128.120.1 0.2% 506 6.8 17.1 5.8 74.9 12.1
    2. cmbg-cam-1b-ge94.network.virginmedia.net 0.0% 506 10.7 16.6 5.7 124.7 12.8
    3. cmbg-core-1b-ge-011-0.network.virginmedia.net 0.0% 505 7.8 16.7 5.6 124.8 14.6
    4. nrth-bb-1b-ae5-0.network.virginmedia.net 0.0% 505 33.4 25.9 7.6 194.9 28.9
    5. popl-bb-1a-as3-0.network.virginmedia.net 0.0% 505 9.7 25.5 9.3 183.5 20.8
    6. popl-bb-1b-ae0-0.network.virginmedia.net 0.2% 505 13.1 23.5 9.5 200.6 19.8
    7. popl-tmr-2-ae5-0.network.virginmedia.net 0.0% 505 123.7 23.5 9.2 126.1 16.5
    8. tele-ic-2-as0-0.network.virginmedia.net 0.0% 505 55.3 21.9 10.9 74.5 11.2
    9. ae0-806.rt2.the.uk.goscomb.net 0.0% 505 41.8 21.6 9.6 165.9 15.7
    10. ae0-3006.rt2.the.uk.goscomb.net 0.0% 505 15.2 23.4 11.5 125.3 14.3
    11. goscomb.thbdr1.gradwell.net 0.2% 505 28.9 65.1 11.9 834.0 126.1
    12. 79.135.121.21 0.2% 505 34.0 29.7 12.1 377.9 29.8
    13. webmail-staging.gradwell.com 0.0% 505 14.7 23.6 11.5 92.2 13.8


    We were having an unusually torrid day yesterday (average ping about 1s) so
    it's possible the problem hasn't been 100% fixed. Problems of this severity
    are a once-every-6-months nature. Those stats look roughly OK but the worst
    case looks laggier than normal.

    Theo
    Theo Markettos, Oct 21, 2010
    #9
  10. KevinSmith

    Graham. Guest

    "Theo Markettos" <> wrote in message news:VSr*...
    > KevinSmith <> wrote:
    >> I asked the question about Virgin as the upstairs flat is already
    >> using Virgin broadband. I've trespassed onto their unsecured WiFi to
    >> do a VOIP test at http://www.voipreview.org/voipspeedtester.aspx. Most
    >> things checked out OK except "consistency of service" which was
    >> showing a red indicator with 20% reading. Also 9.2ms jitter. It is
    >> possible that these problems were introduced by the final wireless leg
    >> of the journey.

    >
    > Here's the stats from our router:
    > (from the tool 'mtr')
    > Packets Pings
    > Host Loss% Snt Last Avg Best Wrst StDev
    > 1. 10.128.120.1 0.2% 506 6.8 17.1 5.8 74.9 12.1
    > 2. cmbg-cam-1b-ge94.network.virginmedia.net 0.0% 506 10.7 16.6 5.7 124.7 12.8
    > 3. cmbg-core-1b-ge-011-0.network.virginmedia.net 0.0% 505 7.8 16.7 5.6 124.8 14.6
    > 4. nrth-bb-1b-ae5-0.network.virginmedia.net 0.0% 505 33.4 25.9 7.6 194.9 28.9
    > 5. popl-bb-1a-as3-0.network.virginmedia.net 0.0% 505 9.7 25.5 9.3 183.5 20.8
    > 6. popl-bb-1b-ae0-0.network.virginmedia.net 0.2% 505 13.1 23.5 9.5 200.6 19.8
    > 7. popl-tmr-2-ae5-0.network.virginmedia.net 0.0% 505 123.7 23.5 9.2 126.1 16.5
    > 8. tele-ic-2-as0-0.network.virginmedia.net 0.0% 505 55.3 21.9 10.9 74.5 11.2
    > 9. ae0-806.rt2.the.uk.goscomb.net 0.0% 505 41.8 21.6 9.6 165.9 15.7
    > 10. ae0-3006.rt2.the.uk.goscomb.net 0.0% 505 15.2 23.4 11.5 125.3 14.3
    > 11. goscomb.thbdr1.gradwell.net 0.2% 505 28.9 65.1 11.9 834.0 126.1
    > 12. 79.135.121.21 0.2% 505 34.0 29.7 12.1 377.9 29.8
    > 13. webmail-staging.gradwell.com 0.0% 505 14.7 23.6 11.5 92.2 13.8
    >
    >
    > We were having an unusually torrid day yesterday (average ping about 1s) so
    > it's possible the problem hasn't been 100% fixed. Problems of this severity
    > are a once-every-6-months nature. Those stats look roughly OK but the worst
    > case looks laggier than normal.
    >
    > Theo


    My lad got connected to the 50Mb service on Tuesday. He is in the Kensinton district of Liverpool
    Initially has snails pace speeds, but they improved after 12 hours. I put f8lure ping monotoring on his
    connection, the 1st 24 hour graph is intresting, but not very encouraging
    http://bbbbbbmm.netfirms.com/f8lure.jpg

    --
    Graham.

    %Profound_observation%
    Graham., Oct 21, 2010
    #10
  11. Graham. <> wrote:
    > My lad got connected to the 50Mb service on Tuesday. He is in the
    > Kensinton district of Liverpool Initially has snails pace speeds, but they
    > improved after 12 hours. I put f8lure ping monotoring on his connection,
    > the 1st 24 hour graph is intresting, but not very encouraging
    > http://bbbbbbmm.netfirms.com/f8lure.jpg


    What day is this?

    Looking at the Virgin forum, lots of other people are having lag/jitter
    issues at the moment, looks like it's a national problem. FWIW SSH and
    streaming audio were unusable yesterday, today they're fine. I haven't
    tried VOIP.

    http://community.virginmedia.com/t5/Fibre-optic-broadband-cable/bd-p/Fibre

    Theo
    Theo Markettos, Oct 21, 2010
    #11
  12. KevinSmith

    tony sayer Guest

    In article <
    s.com>, KevinSmith <> scribeth thus
    >Hi Tony
    >
    >Yes, that's a good point about Virgin cable. When they offer a service
    >speed it's not the dreaded "up to 24Mbs" it really is going to be the
    >speed of the line.
    >
    >What about delay and jitter on the line?
    >
    >thanks Kevin


    No problems that I've noticed!...
    --
    Tony Sayer
    tony sayer, Oct 21, 2010
    #12
  13. KevinSmith

    Brian A Guest

    On Wed, 20 Oct 2010 07:19:31 -0700, KevinSmith wrote:

    > Hello
    >
    > I'm using Gradwell's VOIP service which I'm happy with. My TalkTalk
    > broadband connection is the weak link. Often I get good results but
    > other times there's excessive delay or choppy speech. My options are:
    >
    > 1. Pay £30 a month for a broadband connection provided by Gradwell that
    > offers "Direct connection to the Gradwell VoIP network" 2. Pay £20 a
    > month for a connection from Virgin. It has the advantage of much higher
    > badwidth.
    >
    > I'm wondering if you have any experience with Virgin. Can you get
    > consistently good call quality over their network using VOIP?
    >
    > Thanks and regards
    > Kevin Smith

    I've been on VM for several years (Since before it became VM - Telewest),
    all that time I have been using Voip and the only time I have ever got
    any real problems was when they were upgrading the network, but that was
    only during one upgrade. There have been times when the broadband has
    gone down as well.
    Overall I am generally happy with VM. One of the prime reasons I stay
    with them is that I know that the Voip is good.





    --
    Remove 'no_spam_' from email address.
    Running Linux Ubuntu 10.04 LTS (Long term Support). Very customisable,
    secure,not sluggish, and streets ahead of that other mainstream operating
    system. PAN newsreader has filters to get rid of spam.






    --
    Remove 'no_spam_' from email address.
    Running Linux Ubuntu 10.04 LTS (Long term Support). Very customisable,
    secure,not sluggish, and streets ahead of that other mainstream operating
    system. PAN newsreader has filters to get rid of spam.
    Brian A, Oct 21, 2010
    #13
  14. KevinSmith

    Don Guest

    In news:TSr*,
    Theo Markettos <> typed:
    > Graham. <> wrote:
    >> My lad got connected to the 50Mb service on Tuesday. He is in the
    >> Kensinton district of Liverpool Initially has snails pace speeds,
    >> but they improved after 12 hours. I put f8lure ping monotoring on
    >> his connection, the 1st 24 hour graph is intresting, but not very
    >> encouraging http://bbbbbbmm.netfirms.com/f8lure.jpg

    >
    > What day is this?
    >
    > Looking at the Virgin forum, lots of other people are having
    > lag/jitter issues at the moment, looks like it's a national problem.
    > FWIW SSH and streaming audio were unusable yesterday, today they're
    > fine. I haven't tried VOIP.
    >
    > http://community.virginmedia.com/t5/Fibre-optic-broadband-cable/bd-p/Fibre
    >
    > Theo


    Just tried Speedtest.net and Pingtest.net on my 10Mb cable connection in
    Leeds (82.8.14.xxx). Results were exactly as expected :-
    To Birmnigham - Ping 19ms, download 9.87Mb/s, upload 0.48 Mb/s
    To Manchester - Ping 21ms, packet loss 0, Jitter 1ms

    I probably get one outage every six months, occasionally lasting half a day.
    My IP address has changed 9 times in 2 years, but one of those addresses
    lasted 8 months. I've not had to ring them for several years now, other
    than to check the status on 0800-052 4315. It just works, and fine for VOIP
    too.

    Don
    Don, Oct 21, 2010
    #14
  15. KevinSmith

    News Reader Guest

    "KevinSmith" <> wrote in message
    news:...
    Thanks Woody, Gordon, and "News Reader" for taking the time to reply
    to my query, and for your valuable suggestions. Please excuse me if my
    reply is a bit rambling, it's just that there are so many options!

    I'm interested in Virgin (Cable) Broadband as I don't want the hassle
    of migrating my TalkTalk connection to another provider. (I think it's
    going to be quite fussy as it will mean I first have to migrate my
    POTS/Old Fashioned phone service to BT before migrating the broadband
    to a specialist ISP.) This way I can test out Virgin's performance and
    then take time to first migrate my work voip line and then in time my
    home phone number which is still on POTS.

    I asked the question about Virgin as the upstairs flat is already
    using Virgin broadband. I've trespassed onto their unsecured WiFi to
    do a VOIP test at http://www.voipreview.org/voipspeedtester.aspx. Most
    things checked out OK except "consistency of service" which was
    showing a red indicator with 20% reading. Also 9.2ms jitter. It is
    possible that these problems were introduced by the final wireless leg
    of the journey.




    < SNIP >




    Well so far AASP seems to be the best option as it's got that
    assurance of performance and a high bandwidth option if you go for
    21CN.

    Thanks very much
    Kevin



    = = =


    Hi,


    Your stats are likely (from upstairs wireless) are likely to be impacted by
    the connection already being in use / loaded / under load.

    If it was your connection or a completely idle connection, directly wired...
    should be essentially almost perfect (or correct / "perfect") / LAN style
    connection.


    Best wishes,




    News Reader
    News Reader, Oct 22, 2010
    #15
  16. KevinSmith

    Graham. Guest

    > I've not had to ring them for several years now, other than to check the status on 0800-052 4315.

    They want your Virgin phone number. That's a little presumptuous. Don't they know that they offer
    cable services that don't include a phone line?

    --
    Graham.

    %Profound_observation%
    Graham., Oct 22, 2010
    #16
  17. KevinSmith

    Nick Guest

    On 21/10/2010 16:20, KevinSmith wrote:
    > Hi Tony
    >
    > Yes, that's a good point about Virgin cable. When they offer a service
    > speed it's not the dreaded "up to 24Mbs" it really is going to be the
    > speed of the line.
    >


    That certainly wasn't the case when I tried VM 20Mb/s service a couple
    of years ago. Heavily congested in the evening with single connection
    speeds dropping as low as 1Mb/s.

    Even when the VM line wasn't congested my Zen ADSL Max line ~4Mb/s
    outperformed on video streaming web sites. I really don't understand why.

    > What about delay and jitter on the line?
    >


    When I tested VM jitter was high but this was from a much lower average
    latency than my Zen ADSL line so it isn't fair to regard it as a
    negative. A jitter buffer would make use of the low latency to minimise
    the jitter and still have a lower effective latency than the ADSL line.
    Nick, Oct 23, 2010
    #17
  18. KevinSmith

    tony sayer Guest

    In article <4cc2b0bb$0$1568$c3e8da3$>, Nick
    <> scribeth thus
    >On 21/10/2010 16:20, KevinSmith wrote:
    >> Hi Tony
    >>
    >> Yes, that's a good point about Virgin cable. When they offer a service
    >> speed it's not the dreaded "up to 24Mbs" it really is going to be the
    >> speed of the line.
    >>

    >
    >That certainly wasn't the case when I tried VM 20Mb/s service a couple
    >of years ago. Heavily congested in the evening with single connection
    >speeds dropping as low as 1Mb/s.


    Was that from a Virgin network line i.e. delivered by co-axial cable, or
    virgin subbing out to BT over ADSL?..


    If so can you say where this was on the VM net?..
    >
    >Even when the VM line wasn't congested my Zen ADSL Max line ~4Mb/s
    >outperformed on video streaming web sites. I really don't understand why.
    >
    >> What about delay and jitter on the line?
    >>

    >
    >When I tested VM jitter was high but this was from a much lower average
    >latency than my Zen ADSL line so it isn't fair to regard it as a
    >negative. A jitter buffer would make use of the low latency to minimise
    >the jitter and still have a lower effective latency than the ADSL line.
    >
    >


    --
    Tony Sayer
    tony sayer, Oct 23, 2010
    #18
  19. KevinSmith

    Nick Guest

    On 23/10/2010 12:26, tony sayer wrote:
    > In article<4cc2b0bb$0$1568$c3e8da3$>, Nick
    > <> scribeth thus
    >> On 21/10/2010 16:20, KevinSmith wrote:
    >>> Hi Tony
    >>>
    >>> Yes, that's a good point about Virgin cable. When they offer a service
    >>> speed it's not the dreaded "up to 24Mbs" it really is going to be the
    >>> speed of the line.
    >>>

    >>
    >> That certainly wasn't the case when I tried VM 20Mb/s service a couple
    >> of years ago. Heavily congested in the evening with single connection
    >> speeds dropping as low as 1Mb/s.

    >
    > Was that from a Virgin network line i.e. delivered by co-axial cable, or
    > virgin subbing out to BT over ADSL?..
    >


    It was VM cable not the BT based ADSL service. The ThinkBroadband
    speedtest would give 19Mb in the morning and as low as 1Mb at 7.00pm.
    Zen gave a constant 4Mb on the same test. So I know it was due to the VM
    side not a problem with the test (at least up to 4Mb)

    I should also make clear the reference to single connection speed. If I
    were to use enough connections, e.g. multiple users, multi-thread
    download manager, bittorrent, etc I could always achieve close to 20Mb
    with VM, even at heavily congested times.

    I personally came to the conclusion that my internet usage was dominated
    by applications that used single connections and that the 4Mb ADSL line
    was slightly superior for this type of use. If I had been more
    interested in heavy downloading via mutithread/multiconnection apps VM
    would have won hands down.
    Nick, Oct 23, 2010
    #19
  20. KevinSmith

    Daniel Smith Guest

    On 23/10/10 13:00, Nick wrote:
    > On 23/10/2010 12:26, tony sayer wrote:
    >> In article<4cc2b0bb$0$1568$c3e8da3$>, Nick
    >> <> scribeth thus
    >>> On 21/10/2010 16:20, KevinSmith wrote:
    >>>> Hi Tony
    >>>>
    >>>> Yes, that's a good point about Virgin cable. When they offer a service
    >>>> speed it's not the dreaded "up to 24Mbs" it really is going to be the
    >>>> speed of the line.
    >>>>
    >>>
    >>> That certainly wasn't the case when I tried VM 20Mb/s service a couple
    >>> of years ago. Heavily congested in the evening with single connection
    >>> speeds dropping as low as 1Mb/s.

    >>
    >> Was that from a Virgin network line i.e. delivered by co-axial cable, or
    >> virgin subbing out to BT over ADSL?..
    >>

    >
    > It was VM cable not the BT based ADSL service. The ThinkBroadband
    > speedtest would give 19Mb in the morning and as low as 1Mb at 7.00pm.
    > Zen gave a constant 4Mb on the same test. So I know it was due to the VM
    > side not a problem with the test (at least up to 4Mb)
    >
    > I should also make clear the reference to single connection speed. If I
    > were to use enough connections, e.g. multiple users, multi-thread
    > download manager, bittorrent, etc I could always achieve close to 20Mb
    > with VM, even at heavily congested times.
    >
    > I personally came to the conclusion that my internet usage was dominated
    > by applications that used single connections and that the 4Mb ADSL line
    > was slightly superior for this type of use. If I had been more
    > interested in heavy downloading via mutithread/multiconnection apps VM
    > would have won hands down.
    >
    >
    >


    I used VM coax for 1 year at 10M

    in quiet times i got 10M down 1M up with a latancy of about 120ms

    at the wost of the congestion (which was most of the time ) i got 10M
    down 0.5M up with 14000ms latancy (yes thats right a whole 14 seconds of
    latancy)!

    VM is fine if nobody else in your area uses, it, but if they do then avoid!
    Daniel Smith, Oct 23, 2010
    #20
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