Connectivity problem

Discussion in 'Computer Support' started by Ron, Jul 8, 2004.

  1. Ron

    Ron Guest

    **** Post for FREE via your newsreader at post.usenet.com ****

    I have a WAN between two cities (A and B). City A has the voice mail system
    and the phone system. Users in city B use an app to get their voice mail.
    This has worked without a problem until recently when we changed our IP
    scheme from a 192.168.0.0 255.255.255.0 scheme to a 10.220.0.0 255.255.0.0
    scheme. Users in city B can access everything except the voice mail system.
    If you try to ping the DNS name, the actual IP address does show up but the
    request times out. The voice mail server has a static address and there are
    DNS entries on the DNS server. Everything seems to be correct but city B
    can't connect to that server. City A has no problem and remote users dialing
    in through a VPN can connect. I've checked everything I can think of. Does
    anyone have any suggestions?




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    Ron, Jul 8, 2004
    #1
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  2. Ron

    Duane Arnold Guest

    "Ron" <> wrote in news:40ed83c9$:

    > **** Post for FREE via your newsreader at post.usenet.com ****
    >
    > I have a WAN between two cities (A and B). City A has the voice mail
    > system and the phone system. Users in city B use an app to get their
    > voice mail. This has worked without a problem until recently when we
    > changed our IP scheme from a 192.168.0.0 255.255.255.0 scheme to a
    > 10.220.0.0 255.255.0.0 scheme. Users in city B can access everything
    > except the voice mail system. If you try to ping the DNS name, the
    > actual IP address does show up but the request times out. The voice
    > mail server has a static address and there are DNS entries on the DNS
    > server. Everything seems to be correct but city B can't connect to
    > that server. City A has no problem and remote users dialing in through
    > a VPN can connect. I've checked everything I can think of. Does anyone
    > have any suggestions?
    >


    The suggestion is post this at comp.security.firewalls. I think you may
    get some help there.

    Duane :)
     
    Duane Arnold, Jul 8, 2004
    #2
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