Connecting both Sky box and DVD to the television set

Discussion in 'NZ Computing' started by Monitor, May 29, 2007.

  1. Monitor

    Monitor Guest

    Recently we got a Telstra package for phone and Sky TV. The technician
    came while I was out and unplugged the DVD and put the Skybox plugs
    into the same holes in the TV set where the DVD ones were.

    To use the DVD now (which we use more than the Sky which we only got
    for a few programmes a week because of the poor FTA television
    reception) we have to unplug the Sky box and replug the DVD into the
    television set.

    After only a few weeks this is damaging the plug holes (on a month-old
    television set).

    Is there a way to have the Sky box and the DVD connected to the
    television at the same time, so as not to have to go through this
    rigmarole? Telstra are no use, they don't respond to email queries and
    nobody ever phones back when they promise when we ring them.

    There are six plug holes on the back of the television set of which
    only two are used, a white (w) and a yellow (y), same holes whether
    for the Skybox or the DVD. There are two red (r) ones not used at all.

    xw O w O O y

    r O r O O yx

    The ones marked "x" are the ones we plug in, white and yellow. The
    other white and yellow as well as the red ones are not used.

    Can we leave, say, the Skybox plugged in where the xs are marked
    above, and plug the white and yellow DVD plugs into two of the others?

    There are also three plug holes on the side of the TV:

    Ow
    Or
    Oy

    Maybe the DVD plugs can go in there?

    Any definite advice gratefully received.

    thanks
     
    Monitor, May 29, 2007
    #1
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  2. Monitor

    BTMO Guest

    "Monitor" <> wrote

    > After only a few weeks this is damaging the plug holes (on a month-old
    > television set).


    What you need to do is get the manual that came with your tv, and learn how
    to use the multiple input features it has.

    You can plug many devices into a tv set, and simply switch between them with
    the remote.

    I was going to write something rude about putting the tv back into the box
    and send it back (because you didn't read your manual), but I won't...
     
    BTMO, May 29, 2007
    #2
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  3. Monitor

    sam Guest

    Monitor wrote:
    > Recently we got a Telstra package for phone and Sky TV. The technician
    > came while I was out and unplugged the DVD and put the Skybox plugs
    > into the same holes in the TV set where the DVD ones were.
    >
    > To use the DVD now (which we use more than the Sky which we only got
    > for a few programmes a week because of the poor FTA television
    > reception) we have to unplug the Sky box and replug the DVD into the
    > television set.
    >
    > After only a few weeks this is damaging the plug holes (on a month-old
    > television set).
    >
    > Is there a way to have the Sky box and the DVD connected to the
    > television at the same time, so as not to have to go through this
    > rigmarole? Telstra are no use, they don't respond to email queries and
    > nobody ever phones back when they promise when we ring them.
    >
    > There are six plug holes on the back of the television set of which
    > only two are used, a white (w) and a yellow (y), same holes whether
    > for the Skybox or the DVD. There are two red (r) ones not used at all.
    >
    > xw O w O O y
    >
    > r O r O O yx
    >
    > The ones marked "x" are the ones we plug in, white and yellow. The
    > other white and yellow as well as the red ones are not used.
    >
    > Can we leave, say, the Skybox plugged in where the xs are marked
    > above, and plug the white and yellow DVD plugs into two of the others?
    >
    > There are also three plug holes on the side of the TV:
    >
    > Ow
    > Or
    > Oy
    >
    > Maybe the DVD plugs can go in there?
    >
    > Any definite advice gratefully received.
    >
    > thanks


    Yes you can connect both at once to your tv
    The yellow connector is the video, the red and white are the left and
    right audio
    It looks like your tv has three sets of inputs, two on the back and one
    on the side.
    You can select them with the remote by pressing the tv/av button several
    times and it will cycle though the av inputs
    >
     
    sam, May 29, 2007
    #3
  4. Monitor

    Monitor Guest

    sam wrote:

    > Yes you can connect both at once to your tv
    > The yellow connector is the video, the red and white are the left and
    > right audio
    > It looks like your tv has three sets of inputs, two on the back and one
    > on the side.
    > You can select them with the remote by pressing the tv/av button several
    > times and it will cycle though the av inputs



    Ah! Thank you I will try that.
     
    Monitor, May 30, 2007
    #4
  5. Monitor

    Jason Rumney Guest

    On 29 May, 22:17, "BTMO" <> wrote:
    > "Monitor" <> wrote


    > I was going to write something rude about putting the tv back into the box
    > and send it back (because you didn't read your manual), but I won't...


    That a customer doesn't know how to hook up multiple devices does not
    surprise me.
    But a Sky installer?!!! If you want to write something rude, at least
    pick that idiot to write it about. Leaving a customer's setup in a
    partly functioning state is inexcusable.
     
    Jason Rumney, May 30, 2007
    #5
  6. Monitor

    Richard Guest

    Jason Rumney wrote:
    > On 29 May, 22:17, "BTMO" <> wrote:
    >> "Monitor" <> wrote

    >
    >> I was going to write something rude about putting the tv back into the box
    >> and send it back (because you didn't read your manual), but I won't...

    >
    > That a customer doesn't know how to hook up multiple devices does not
    > surprise me.
    > But a Sky installer?!!! If you want to write something rude, at least
    > pick that idiot to write it about. Leaving a customer's setup in a
    > partly functioning state is inexcusable.


    The installer is there to get the settop box recieving. Its not up to
    them to ensure that the customer can use all their equipment. Thats up
    to a home theater installer or similar. The telstra or sky techs job
    ends at the end of the cable from the settop box.
     
    Richard, May 30, 2007
    #6
  7. Monitor

    Craig Shore Guest

    On 29 May 2007 16:16:25 -0700, Monitor <> wrote:

    >sam wrote:
    >
    >> Yes you can connect both at once to your tv
    >> The yellow connector is the video, the red and white are the left and
    >> right audio
    >> It looks like your tv has three sets of inputs, two on the back and one
    >> on the side.
    >> You can select them with the remote by pressing the tv/av button several
    >> times and it will cycle though the av inputs

    >
    >
    >Ah! Thank you I will try that.


    One of those on the back may be an output (it will have OUT printed by it)
    though, but if that is the case you will be able to use the one on the side.

    The colours on the RCA sockets on your TV are

    Yellow = Video (the picture)
    White = Audio (Left Speaker)
    Red = Audio (Right Speaker)

    So your red plug should be plugged in, without it you are only getting half of
    the sound!
     
    Craig Shore, May 30, 2007
    #7
  8. Monitor

    Greg Guest

    "Richard" <> wrote in message
    news:465d36eb$...
    > Jason Rumney wrote:
    >> On 29 May, 22:17, "BTMO" <> wrote:
    >>> "Monitor" <> wrote

    >>
    >>> I was going to write something rude about putting the tv back into the
    >>> box
    >>> and send it back (because you didn't read your manual), but I won't...

    >>
    >> That a customer doesn't know how to hook up multiple devices does not
    >> surprise me.
    >> But a Sky installer?!!! If you want to write something rude, at least
    >> pick that idiot to write it about. Leaving a customer's setup in a
    >> partly functioning state is inexcusable.

    >
    > The installer is there to get the settop box recieving. Its not up to them
    > to ensure that the customer can use all their equipment. Thats up to a
    > home theater installer or similar. The telstra or sky techs job ends at
    > the end of the cable from the settop box.



    It's also not their job to disable something else in the process of
    installing their equipnment. I'm sure that the sky box has an RF in/out and
    the TV could have been plugged in thru that and worked fine.


    If you took your car in to have and alarm fitted, when you got it back would
    you put up with them saying that they had to unplug the connections to your
    radio in order to make the alarm work?
     
    Greg, May 30, 2007
    #8
  9. Monitor

    Richard Guest

    Greg wrote:

    > It's also not their job to disable something else in the process of
    > installing their equipnment. I'm sure that the sky box has an RF in/out and
    > the TV could have been plugged in thru that and worked fine.
    >
    >
    > If you took your car in to have and alarm fitted, when you got it back would
    > you put up with them saying that they had to unplug the connections to your
    > radio in order to make the alarm work?


    No, I would expect some communication about what additional parts were
    needed to get both working, however people being the cheap people they
    are, generally dont take too well to being told they need to buy
    something extra for things to work, so the tech would have just left it
    with what they were paid to do.

    Expecting telstra/sky to solve the customers TV issues is hardly fair.
     
    Richard, May 31, 2007
    #9
  10. Monitor

    ~misfit~ Guest

    Richard wrote:
    > Greg wrote:
    >
    > > It's also not their job to disable something else in the process of
    > > installing their equipnment. I'm sure that the sky box has an RF
    > > in/out and the TV could have been plugged in thru that and worked
    > > fine. If you took your car in to have and alarm fitted, when you got it
    > > back would you put up with them saying that they had to unplug the
    > > connections to your radio in order to make the alarm work?

    >
    > No, I would expect some communication about what additional parts were
    > needed to get both working, however people being the cheap people they
    > are, generally dont take too well to being told they need to buy
    > something extra for things to work, so the tech would have just left
    > it with what they were paid to do.
    >
    > Expecting telstra/sky to solve the customers TV issues is hardly fair.


    I disagree. There were no issues until they created them.

    WTF is this doing in nz.comp?
    --
    Shaun.
     
    ~misfit~, May 31, 2007
    #10
  11. Monitor

    BTMO Guest

    "Jason Rumney" <> wrote

    >> I was going to write something rude about putting the tv back into the
    >> box
    >> and send it back (because you didn't read your manual), but I won't...

    >
    > That a customer doesn't know how to hook up multiple devices does not
    > surprise me.


    It does surprise me. TV manuals aren't THAT hard to read - and the OP has
    only had the tv for a month. Presumably, the manual isn't too far from the
    set right now.

    > But a Sky installer?!!! If you want to write something rude, at least
    > pick that idiot to write it about. Leaving a customer's setup in a
    > partly functioning state is inexcusable.


    As some other folks have pointed out - the installers job isn't to figure
    out how to use all of the permutations of someone elses tv - they are
    employed to cable the house, and make sure that the set is connected to the
    cable.
     
    BTMO, May 31, 2007
    #11
  12. Monitor

    Dave Taylor Guest

    "BTMO" <> wrote in news::

    > As some other folks have pointed out - the installers job isn't to
    > figure out how to use all of the permutations of someone elses tv -
    > they are employed to cable the house, and make sure that the set is
    > connected to the cable.
    >


    In Vancouver, Rogers Cable had a team of people who would drive to people's
    houses to do this very job!
    OK, it was supposed to be 35.00 a call, but as part of an install it was
    free most of the time.

    --
    Ciao, Dave
     
    Dave Taylor, May 31, 2007
    #12
  13. Monitor

    BTMO Guest

    "Dave Taylor" <> wrote


    >> As some other folks have pointed out - the installers job isn't to
    >> figure out how to use all of the permutations of someone elses tv -
    >> they are employed to cable the house, and make sure that the set is
    >> connected to the cable.
    >>

    >
    > In Vancouver, Rogers Cable had a team of people who would drive to
    > people's
    > houses to do this very job!
    > OK, it was supposed to be 35.00 a call, but as part of an install it was
    > free most of the time.


    Um...

    Move to Canada?

    ;-)
     
    BTMO, May 31, 2007
    #13
  14. Monitor

    Monitor Guest

    sam wrote:

    > Yes you can connect both at once to your tv
    > The yellow connector is the video, the red and white are the left and
    > right audio
    > It looks like your tv has three sets of inputs, two on the back and one
    > on the side.
    > You can select them with the remote by pressing the tv/av button several
    > times and it will cycle though the av inputs



    Ah! Thank you I will try that.
     
    Monitor, Jun 1, 2007
    #14
  15. On Thu, 31 May 2007 11:53:16 +1200, Richard wrote:

    > Greg wrote:
    >
    >> It's also not their job to disable something else in the process of
    >> installing their equipnment. I'm sure that the sky box has an RF in/out and
    >> the TV could have been plugged in thru that and worked fine.
    >>
    >> If you took your car in to have and alarm fitted, when you got it back would
    >> you put up with them saying that they had to unplug the connections to your
    >> radio in order to make the alarm work?

    >
    > No, I would expect some communication about what additional parts were
    > needed to get both working, however people being the cheap people they
    > are, generally dont take too well to being told they need to buy
    > something extra for things to work, so the tech would have just left it
    > with what they were paid to do.


    But wasn't their job to get the sky working with what the customer had?
    Disconnecting what the customer had and installing there box is not what
    they are supposed to do as said in the analogy above about the car would
    you say Ah ok if you had got them to install an alarm and after you had
    driven off and tried to turn on the radio to find it was disconnected, or
    would you go back and say fix it.?


    > Expecting telstra/sky to solve the customers TV issues is hardly fair.

    Expecting telstra/sky to leave the system less functional than when they
    started is hardly fair.

    --
    Richard I'm warning you if you don't shut up and let me watch Miss World
    I'll stuff your head up your bum you'll spend the rest of your life
    wandering about on all fours looking for the light switch.
    Eddie Hitler BOTTOM
     
    Robin Halligan, Jun 1, 2007
    #15
  16. Monitor

    Monitor Guest

    Robin Halligan wrote:

    > But wasn't their job to get the sky working with what the customer had?
    > Disconnecting what the customer had and installing there box is not what
    > they are supposed to do


    This happened because I was out when they called. When I got home, the
    DVD had been unplugged and the Sky box installed in the slots where
    they DVD had been, though the red plug was not installed and I
    presumed, wrongly it now turns out, that it was not meant to be used.

    I called and emailed Telstra to ask how to install the DVD and Sky box
    at the same time and was told this was a difficult technical question
    and they would get back to me. They never did.

    That is their loss long-term as I only got Sky to receive the TV1 and
    TV3 news until Freeview is reliable, then I will ditch Sky. The house
    I bought already has a satellite dish (there is no free-to-air
    reception here) so there will be no cost to install one when I switch
    to Freeview, probably in about a year, (Sky comes via the Telstra
    cable, not by dish here).

    My main use of the TV is to watch DVDs (I regard virtually everything
    on commercial TV stations especially the Sky ones which are
    particularly bad as rubbish). Thanks to the advice received on this
    newsgroup I now have the DVD and the Sky box plugged in and don't have
    to keep changing the plugs over. Also it's in stereo now!

    So thank you all, especially to those who don't stoop to sneering at
    someone's ignorance. We are not all techies. While I have had a DVD
    player for years I never had a Sky box before and I believe I had the
    right to have it installed correctly including not interfering with my
    DVD player.I happily pass on my experience in subjects I specialise
    in, and I appreciate specialist help from others in areas in which I
    am ignorant.
     
    Monitor, Jun 2, 2007
    #16
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