Computer dials up won't open page

Discussion in 'A+ Certification' started by AG, Jul 28, 2003.

  1. AG

    AG Guest

    I've got a Gateway computer that dials up onto the internet and will not
    open any web pages.
    It runs Windows ME. Internet Explorer 6 and OE will not connect to the
    server but I can ping any IP address that I know.
    I've deleted the HOSTS files, I've scanned for viruses with Norton and
    F-Protect, I've checked the modem by putting an external modem on the
    computer. It too dials up and won't load a page.
    All settings in IE are as they should be. There are no proxy servers or
    oddities there.
    I've run ADAWARE 6 on it and while it found a bunch of cookies there wasn't
    anything major.
    I've run Google searches for everything that I can think of and not come up
    with anything that works.
    Don't say get rid of ME. It's not my call to make the computer belongs to a
    customer so I don't have any choice in the matter.
    AG
     
    AG, Jul 28, 2003
    #1
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  2. AG

    AG Guest

    Thanks that worked.
    AG

    "ImhoTech" <> wrote in message
    news:...
    > First navigate to network properties, verify what is installed. You should
    > only have Client for Microsoft Networks, Dialup Adapter and TCP/IP,

    Primary
    > Network Logon should be set to Windows Logon. Remove anything else listed.
    >
    > Next navigate to Dialup Networking, remove any current DUN connections.
    >
    > Go to Add/remove programs, click the Windows Setup tab. Double click on
    > Communications and remove the check by Dialup Networking. Close up
    > Add/Remove programs, but Don't Restart.
    >
    > Run regedit, navigate to
    > HKEY_Local_Machine\system\currentcontrolset\services and delete the

    entries
    > for Winsock and Winsock2.
    >
    > Now reboot.
    >
    > Run the Internet connection to rebuild the DUN connection. (You may get an
    > error msg at the end, but its unimportant) Reboot.
    >
    > Everything should begin working.
    >
    > "AG" <> wrote in message
    > news:3f255650$0$63782$...
    > > I've got a Gateway computer that dials up onto the internet and will not
    > > open any web pages.
    > > It runs Windows ME. Internet Explorer 6 and OE will not connect to the
    > > server but I can ping any IP address that I know.
    > > I've deleted the HOSTS files, I've scanned for viruses with Norton and
    > > F-Protect, I've checked the modem by putting an external modem on the
    > > computer. It too dials up and won't load a page.
    > > All settings in IE are as they should be. There are no proxy servers or
    > > oddities there.
    > > I've run ADAWARE 6 on it and while it found a bunch of cookies there

    > wasn't
    > > anything major.
    > > I've run Google searches for everything that I can think of and not come

    > up
    > > with anything that works.
    > > Don't say get rid of ME. It's not my call to make the computer belongs

    to
    > a
    > > customer so I don't have any choice in the matter.
    > > AG
    > >
    > >

    >
    >
     
    AG, Jul 28, 2003
    #2
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  3. NICE TIP THERE


    "ImhoTech" <> wrote in message
    news:...
    >
    > Probably not. It might cover reinstalling Dial-up networking, but the key

    to
    > that fix is the registry edit. Reinstalling Dialup networking without the
    > deleting the registry entries, doesn't update the registry entry. Is some
    > cases there may be problems that can be fixed by reinstalling DUN and not
    > using the registry edit, but it only takes a second to delete the entries
    > and it can't hurt anything, and may save you from going through the

    process
    > twice. I really don't recall where I first learned of that particular fix,

    I
    > think it was on MS Technet.
    >
    >
    > "David K" <> wrote in message
    > news:...
    > > On Mon, 28 Jul 2003 14:20:58 -0400, "ImhoTech" <>
    > > wrote:
    > >
    > > >First navigate to network properties, verify what is installed. You

    > should
    > > >only have Client for Microsoft Networks, Dialup Adapter and TCP/IP,

    > Primary
    > > >Network Logon should be set to Windows Logon. Remove anything else

    > listed.
    > > >
    > > >Next navigate to Dialup Networking, remove any current DUN connections.
    > > >
    > > >Go to Add/remove programs, click the Windows Setup tab. Double click on
    > > >Communications and remove the check by Dialup Networking. Close up
    > > >Add/Remove programs, but Don't Restart.
    > > >
    > > >Run regedit, navigate to
    > > >HKEY_Local_Machine\system\currentcontrolset\services and delete the

    > entries
    > > >for Winsock and Winsock2.
    > > >
    > > >Now reboot.
    > > >
    > > >Run the Internet connection to rebuild the DUN connection. (You may get

    > an
    > > >error msg at the end, but its unimportant) Reboot.
    > > >
    > > >Everything should begin working.

    > >
    > > Interesting. I see it fixed his problem. Would a Network+ book cover
    > > troubleshooting these sort of connection problems?
    > >
    > > David

    >
    >
     
    RICHARD reason, Aug 1, 2003
    #3
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