compaq question

Discussion in 'A+ Certification' started by me, Dec 17, 2004.

  1. me

    me Guest

    Got a question that I can't seem to find the answer for, and I have spoken
    with a "tech" from Hewlett Packard and the link they sent me to was dead, so
    I am at a loss.

    My question is this: I have a new compaq presario with approximately a 32Gb
    drive. I want to completely remove that drive and install a newer, larger
    drive, however my problem begins when I go to take the drive out--one side
    of the case is completely riveted shut, with no seeable method to remove it,
    and there is not enough distance between the inside section of the drive and
    the side of the case to slip a screwdriver in. Does anyone know how to
    remove the case without damaging it, or how to remove the drive itself?

    I have been to the Hp website and like all other aspects of HP--it is
    useless. I use the computer because it was basically free, and I did a few
    minor things to it and it now works great--unusual for an Hp... The link to
    the PDF file containging instructions on part removal, and case removal was
    a dead link--the pdf finished downloading, but there was nothing in it. I
    can't seem to find an Html version anywhere, so does anyone have any
    ideas--other than cutting or damaging the case, or throwing the entire
    computer out--both are not an option........

    Any help appreciated.
    me, Dec 17, 2004
    #1
    1. Advertising

  2. me

    AG Guest

    If it's that hard to get it out either leave it there as a secondary or just
    unplug it and abandon it in place.

    AG
    "me" <> wrote in message
    news:lKHwd.10873$...
    > Got a question that I can't seem to find the answer for, and I have spoken
    > with a "tech" from Hewlett Packard and the link they sent me to was dead,
    > so
    > I am at a loss.
    >
    > My question is this: I have a new compaq presario with approximately a
    > 32Gb
    > drive. I want to completely remove that drive and install a newer, larger
    > drive, however my problem begins when I go to take the drive out--one
    > side
    > of the case is completely riveted shut, with no seeable method to remove
    > it,
    > and there is not enough distance between the inside section of the drive
    > and
    > the side of the case to slip a screwdriver in. Does anyone know how to
    > remove the case without damaging it, or how to remove the drive itself?
    >
    > I have been to the Hp website and like all other aspects of HP--it is
    > useless. I use the computer because it was basically free, and I did a
    > few
    > minor things to it and it now works great--unusual for an Hp... The link
    > to
    > the PDF file containging instructions on part removal, and case removal
    > was
    > a dead link--the pdf finished downloading, but there was nothing in it. I
    > can't seem to find an Html version anywhere, so does anyone have any
    > ideas--other than cutting or damaging the case, or throwing the entire
    > computer out--both are not an option........
    >
    > Any help appreciated.
    >
    >
    AG, Dec 17, 2004
    #2
    1. Advertising

  3. me

    Bum Guest

    "AG" <> wrote in news:41c350f5$0$19030
    $:

    > compaq presario


    Which Presario? I may no the procedure ....
    Bum, Dec 17, 2004
    #3
  4. me

    me Guest

    Model SR1103WM
    Serial Number CNC430085f

    It came from walmart. Abandoning it in place isn't an option. I need to
    gain access and find the procedure for removal of the case to gain access.

    Are there any special tools that HP or Compaq Technicians use to gain
    access? I know they simply don't abandon, because they are going to have to
    eventually replace one..so there has to be a way.
    "Bum" <> wrote in message
    news:Xns95C2B4CF4B862Bumbummerorg@24.24.2.167...
    > "AG" <> wrote in news:41c350f5$0$19030
    > $:
    >
    > > compaq presario

    >
    > Which Presario? I may no the procedure ....
    me, Dec 17, 2004
    #4
  5. me

    Bum Guest

    Here it the service manual from compaq, basically you need to remove the
    side, the front, and lift tabs to slide the dive out.
    Bum, Dec 18, 2004
    #5
  6. me

    Bum Guest

    Bum <> wrote in news:Xns95C2C28A48C45Bumbummerorg@
    24.24.2.166:

    > Here it the service manual from compaq, basically you need to remove the
    > side, the front, and lift tabs to slide the dive out.
    >
    >
    >
    Bum, Dec 18, 2004
    #6
  7. "Bum" <> wrote in message
    news:Xns95C2C28A48C45Bumbummerorg@24.24.2.166...
    > Here it the service manual from compaq, basically you need to remove the
    > side, the front, and lift tabs to slide the dive out.


    You can't post attachments in this newsgroup. Most news servers are just
    going to filter them out. Try e-mailing it to each other or something.
    Patrick Michael, Dec 18, 2004
    #7
  8. me

    Bum Guest

    "Patrick Michael" <> wrote in
    news:21Owd.59$ZL.25@okepread03:

    >
    > "Bum" <> wrote in message
    > news:Xns95C2C28A48C45Bumbummerorg@24.24.2.166...
    >> Here it the service manual from compaq, basically you need to remove
    >> the side, the front, and lift tabs to slide the dive out.

    >
    > You can't post attachments in this newsgroup. Most news servers are
    > just going to filter them out. Try e-mailing it to each other or
    > something.
    >
    >
    >


    Oops sorry. Did not mean to cause a problem.

    Bum
    Bum, Dec 18, 2004
    #8
  9. me

    Bum Guest

    Re: compaq question - File 1 of 1 - yEnc "c00225000.pdf" 10867562 bytes (28/28)

    "me" <> wrote in
    news:IiMwd.16387$:

    > I could not read the file.
    > "Bum" <> wrote in message
    > news:Xns95C2C560E66A6Bumbummerorg@24.24.2.167...



    Ok ... go to HP website and search for the model of the computer. It is
    listed there I see.
    Bum, Dec 18, 2004
    #9
  10. me

    Tapioca Guest

    me wrote:
    > Model SR1103WM
    > Serial Number CNC430085f
    >
    > It came from walmart. Abandoning it in place isn't an option. I
    > need to gain access and find the procedure for removal of the case to
    > gain access.
    >
    > Are there any special tools that HP or Compaq Technicians use to gain
    > access? I know they simply don't abandon, because they are going to
    > have to eventually replace one..so there has to be a way.
    > "Bum" <> wrote in message
    > news:Xns95C2B4CF4B862Bumbummerorg@24.24.2.167...
    >> "AG" <> wrote in news:41c350f5$0$19030
    >> $:
    >>

    You want this link for manuals

    http://h10025.www1.hp.com/ewfrf/wc/manualCategory?dlc=en&lc=en&product=424182&lang=en&cc=us


    --
    Tapioca

    If you have nothing to do, then do nothing and enjoy it!
    Tapioca, Dec 18, 2004
    #10
  11. me

    me Guest

    clicking on the link always does me no good--because it downloads and
    nothing displays--so it is virtually a dead link. Is there anyway to get an
    HTML version?

    way.com> wrote in message news:...
    > me wrote:
    > > Model SR1103WM
    > > Serial Number CNC430085f
    > >
    > > It came from walmart. Abandoning it in place isn't an option. I
    > > need to gain access and find the procedure for removal of the case to
    > > gain access.
    > >
    > > Are there any special tools that HP or Compaq Technicians use to gain
    > > access? I know they simply don't abandon, because they are going to
    > > have to eventually replace one..so there has to be a way.
    > > "Bum" <> wrote in message
    > > news:Xns95C2B4CF4B862Bumbummerorg@24.24.2.167...
    > >> "AG" <> wrote in news:41c350f5$0$19030
    > >> $:
    > >>

    > You want this link for manuals
    >
    >

    http://h10025.www1.hp.com/ewfrf/wc/manualCategory?dlc=en&lc=en&product=42418
    2&lang=en&cc=us
    >
    >
    > --
    > Tapioca
    >
    > If you have nothing to do, then do nothing and enjoy it!
    >
    >
    me, Dec 18, 2004
    #11
  12. me

    Thumper Guest

    On Sat, 18 Dec 2004 16:53:25 -0500, "me" <> wrote:

    >clicking on the link always does me no good--because it downloads and
    >nothing displays--so it is virtually a dead link. Is there anyway to get an
    >HTML version?
    >


    Comes up fine for me
    Thumper
    >way.com> wrote in message news:...
    >> me wrote:
    >> > Model SR1103WM
    >> > Serial Number CNC430085f
    >> >
    >> > It came from walmart. Abandoning it in place isn't an option. I
    >> > need to gain access and find the procedure for removal of the case to
    >> > gain access.
    >> >
    >> > Are there any special tools that HP or Compaq Technicians use to gain
    >> > access? I know they simply don't abandon, because they are going to
    >> > have to eventually replace one..so there has to be a way.
    >> > "Bum" <> wrote in message
    >> > news:Xns95C2B4CF4B862Bumbummerorg@24.24.2.167...
    >> >> "AG" <> wrote in news:41c350f5$0$19030
    >> >> $:
    >> >>

    >> You want this link for manuals
    >>
    >>

    >http://h10025.www1.hp.com/ewfrf/wc/manualCategory?dlc=en&lc=en&product=42418
    >2&lang=en&cc=us
    >>
    >>
    >> --
    >> Tapioca
    >>
    >> If you have nothing to do, then do nothing and enjoy it!
    >>
    >>

    >


    To reply drop XYZ in address
    Thumper, Dec 19, 2004
    #12
  13. me

    Bum Guest

    removing the side panel
    1 Remove the side panel by loosening the screw that secures the panel to
    the PC chassis.

    2 Slide the panel back about 1 inch (2.5 cm), and then lift it off the
    unit.

    removing the front panel

    This procedure is necessary only when removing or replacing an optical
    drive, memory card reader,diskette drive, or the hard disk drive.

    1 Press and hold down the square button (1) near the top front of the
    inside of the chassis. Press one tab and then press the other tab, toward
    the outside edge of the chassis.

    2 Remove the front panel.


    removing a drive
    1 Complete the procedures to prepare the PC, to remove the side panel,
    and to remove the front panel.

    2 Locate the drive you want to remove.

    3 Release the drive from the chassis by lifting the tab on the latch
    drive bracket, and then sliding the drive partway out of the bay. (The
    latch drive bracket secures the drives in their respective positions in
    the chassis.)

    4 Disconnect the power cable and data cable from the back of the drive
    you want to remove. Use a gentle rocking motion.


    5 Pull the drive out of the drive bay.

    6 If you are replacing the old drive with a new drive,remove the four
    guide screws (two on each side) from the old drive. You need these screws
    to install the new drive.

    replacing or adding a drive
    1 If necessary, remove the existing drive. See

    2 If you are adding a drive to an empty lower optical drive bay, you must
    remove the blank plate from the bay. To do so, insert a flat screwdriver
    into the blank plate slot (C) and rotate the screwdriver to break the
    blank plate out of the chassis. Discard the blank plate.

    3 Make sure the jumper on the new optical drive or hard drive is in the
    CS (Cable Select) position.

    4 Install four guide screws on the sides of the new drive (two on each
    side). The screws help guide the drive into its proper position in the
    bay.

    5 Slide the drive partway into the drive bay, making sure to align the
    guide screws with the guide slots.

    6 Reconnect the power and data cables to your drive as indicated in the
    following illustrations.

    7 Push the drive the rest of the way into the bay until the drive snaps
    into place.

    8 Complete the procedures to replace the front panel,replace the side
    panel, and close the PC. See




    Now I hope this helps you solve this problem. If you need further
    assistance or need me to do it for you, it will be $250 to open the
    machine and another $250 to actually do the work... need to pay for those
    test somehow now .... ;)


    Bum
    Contract system integrator, network and hardware upgrade specialist
    Bum, Dec 19, 2004
    #13
  14. me

    me Guest

    did that--didn't work.
    the problem arises when I have to get to the final two screws--I cannot
    because the case is riveted together.


    Going to improvise.

    "Bum" <> wrote in message
    news:Xns95C3D4120B91EBumbummerorg@24.24.2.166...
    > removing the side panel
    > 1 Remove the side panel by loosening the screw that secures the panel to
    > the PC chassis.
    >
    > 2 Slide the panel back about 1 inch (2.5 cm), and then lift it off the
    > unit.
    >
    > removing the front panel
    >
    > This procedure is necessary only when removing or replacing an optical
    > drive, memory card reader,diskette drive, or the hard disk drive.
    >
    > 1 Press and hold down the square button (1) near the top front of the
    > inside of the chassis. Press one tab and then press the other tab, toward
    > the outside edge of the chassis.
    >
    > 2 Remove the front panel.
    >
    >
    > removing a drive
    > 1 Complete the procedures to prepare the PC, to remove the side panel,
    > and to remove the front panel.
    >
    > 2 Locate the drive you want to remove.
    >
    > 3 Release the drive from the chassis by lifting the tab on the latch
    > drive bracket, and then sliding the drive partway out of the bay. (The
    > latch drive bracket secures the drives in their respective positions in
    > the chassis.)
    >
    > 4 Disconnect the power cable and data cable from the back of the drive
    > you want to remove. Use a gentle rocking motion.
    >
    >
    > 5 Pull the drive out of the drive bay.
    >
    > 6 If you are replacing the old drive with a new drive,remove the four
    > guide screws (two on each side) from the old drive. You need these screws
    > to install the new drive.
    >
    > replacing or adding a drive
    > 1 If necessary, remove the existing drive. See
    >
    > 2 If you are adding a drive to an empty lower optical drive bay, you must
    > remove the blank plate from the bay. To do so, insert a flat screwdriver
    > into the blank plate slot (C) and rotate the screwdriver to break the
    > blank plate out of the chassis. Discard the blank plate.
    >
    > 3 Make sure the jumper on the new optical drive or hard drive is in the
    > CS (Cable Select) position.
    >
    > 4 Install four guide screws on the sides of the new drive (two on each
    > side). The screws help guide the drive into its proper position in the
    > bay.
    >
    > 5 Slide the drive partway into the drive bay, making sure to align the
    > guide screws with the guide slots.
    >
    > 6 Reconnect the power and data cables to your drive as indicated in the
    > following illustrations.
    >
    > 7 Push the drive the rest of the way into the bay until the drive snaps
    > into place.
    >
    > 8 Complete the procedures to replace the front panel,replace the side
    > panel, and close the PC. See
    >
    >
    >
    >
    > Now I hope this helps you solve this problem. If you need further
    > assistance or need me to do it for you, it will be $250 to open the
    > machine and another $250 to actually do the work... need to pay for those
    > test somehow now .... ;)
    >
    >
    > Bum
    > Contract system integrator, network and hardware upgrade specialist
    me, Dec 19, 2004
    #14
  15. me

    me Guest

    and for $500 I could build a reasonably fast computer without the compaq
    parts.

    there has to be a way--I mean HP has to service their own machines, so they
    have to have a method to remove the riveted side of a case--unless that is
    they just dispose of alot of PCs
    "me" <> wrote in message
    news:wm5xd.21953$...
    > did that--didn't work.
    > the problem arises when I have to get to the final two screws--I cannot
    > because the case is riveted together.
    >
    >
    > Going to improvise.
    >
    > "Bum" <> wrote in message
    > news:Xns95C3D4120B91EBumbummerorg@24.24.2.166...
    > > removing the side panel
    > > 1 Remove the side panel by loosening the screw that secures the panel to
    > > the PC chassis.
    > >
    > > 2 Slide the panel back about 1 inch (2.5 cm), and then lift it off the
    > > unit.
    > >
    > > removing the front panel
    > >
    > > This procedure is necessary only when removing or replacing an optical
    > > drive, memory card reader,diskette drive, or the hard disk drive.
    > >
    > > 1 Press and hold down the square button (1) near the top front of the
    > > inside of the chassis. Press one tab and then press the other tab,

    toward
    > > the outside edge of the chassis.
    > >
    > > 2 Remove the front panel.
    > >
    > >
    > > removing a drive
    > > 1 Complete the procedures to prepare the PC, to remove the side panel,
    > > and to remove the front panel.
    > >
    > > 2 Locate the drive you want to remove.
    > >
    > > 3 Release the drive from the chassis by lifting the tab on the latch
    > > drive bracket, and then sliding the drive partway out of the bay. (The
    > > latch drive bracket secures the drives in their respective positions in
    > > the chassis.)
    > >
    > > 4 Disconnect the power cable and data cable from the back of the drive
    > > you want to remove. Use a gentle rocking motion.
    > >
    > >
    > > 5 Pull the drive out of the drive bay.
    > >
    > > 6 If you are replacing the old drive with a new drive,remove the four
    > > guide screws (two on each side) from the old drive. You need these

    screws
    > > to install the new drive.
    > >
    > > replacing or adding a drive
    > > 1 If necessary, remove the existing drive. See
    > >
    > > 2 If you are adding a drive to an empty lower optical drive bay, you

    must
    > > remove the blank plate from the bay. To do so, insert a flat screwdriver
    > > into the blank plate slot (C) and rotate the screwdriver to break the
    > > blank plate out of the chassis. Discard the blank plate.
    > >
    > > 3 Make sure the jumper on the new optical drive or hard drive is in the
    > > CS (Cable Select) position.
    > >
    > > 4 Install four guide screws on the sides of the new drive (two on each
    > > side). The screws help guide the drive into its proper position in the
    > > bay.
    > >
    > > 5 Slide the drive partway into the drive bay, making sure to align the
    > > guide screws with the guide slots.
    > >
    > > 6 Reconnect the power and data cables to your drive as indicated in the
    > > following illustrations.
    > >
    > > 7 Push the drive the rest of the way into the bay until the drive snaps
    > > into place.
    > >
    > > 8 Complete the procedures to replace the front panel,replace the side
    > > panel, and close the PC. See
    > >
    > >
    > >
    > >
    > > Now I hope this helps you solve this problem. If you need further
    > > assistance or need me to do it for you, it will be $250 to open the
    > > machine and another $250 to actually do the work... need to pay for

    those
    > > test somehow now .... ;)
    > >
    > >
    > > Bum
    > > Contract system integrator, network and hardware upgrade specialist

    >
    >
    me, Dec 19, 2004
    #15
  16. "Bum" <> wrote in message
    news:Xns95C3F0452F3Bumbummerorg@24.24.2.165...
    >>

    >
    > Oops sorry. Did not mean to cause a problem.
    >


    No real harm done. It's just that "attachments", at least ones of the
    non-text kind, are usually only acceptable in newsgroups that are
    specificically labeled for "binaries." It really doesn't bother me much,
    being on a cable modem and all, but a lot of people have much slower
    connections.
    Patrick Michael, Dec 19, 2004
    #16
  17. me

    Bum Guest

    "me" <> wrote in
    news:wm5xd.21953$:

    > did that--didn't work.
    > the problem arises when I have to get to the final two screws--I
    > cannot because the case is riveted together.
    >
    >
    > Going to improvise.
    >


    Where are these final two screws located at? Is there a tray mechanism
    that needs to be slid out? Is there a drive cage that swings out? When I
    work on these machines this process works. That is why I am confused when
    you say final two screws.

    Bum
    Bum, Dec 19, 2004
    #17
  18. me

    me Guest

    there are four screws--two accessible on the outside section of the drive
    where the case opens normally--two on the inside of the drive cage. Drive
    cage appears to be one piece attached to the case itself. No visible means
    of removing the cage---perhaps I am overlooking something simple.


    "Bum" <> wrote in message
    news:Xns95C4214C91855Bumbummerorg@24.24.2.165...
    > "me" <> wrote in
    > news:wm5xd.21953$:
    >
    > > did that--didn't work.
    > > the problem arises when I have to get to the final two screws--I
    > > cannot because the case is riveted together.
    > >
    > >
    > > Going to improvise.
    > >

    >
    > Where are these final two screws located at? Is there a tray mechanism
    > that needs to be slid out? Is there a drive cage that swings out? When I
    > work on these machines this process works. That is why I am confused when
    > you say final two screws.
    >
    > Bum
    me, Dec 19, 2004
    #18
  19. me

    Bum Guest

    I have never seen the hardware configuration you are describing. So I am
    confused and unsure at this point. Perhaps someone else has seen this
    before.




    "me" <> wrote in
    news:G8exd.23146$:

    > there are four screws--two accessible on the outside section of the
    > drive where the case opens normally--two on the inside of the drive
    > cage. Drive cage appears to be one piece attached to the case itself.
    > No visible means of removing the cage---perhaps I am overlooking
    > something simple.
    >
    >
    > "Bum" <> wrote in message
    > news:Xns95C4214C91855Bumbummerorg@24.24.2.165...
    >> "me" <> wrote in
    >> news:wm5xd.21953$:
    >>
    >> > did that--didn't work.
    >> > the problem arises when I have to get to the final two screws--I
    >> > cannot because the case is riveted together.
    >> >
    >> >
    >> > Going to improvise.
    >> >

    >>
    >> Where are these final two screws located at? Is there a tray
    >> mechanism that needs to be slid out? Is there a drive cage that
    >> swings out? When I work on these machines this process works. That
    >> is why I am confused when you say final two screws.
    >>
    >> Bum

    >
    >
    Bum, Dec 19, 2004
    #19
  20. On Sun, 19 Dec 2004 00:25:31 GMT, Thumper <>
    wrote:

    >On Sat, 18 Dec 2004 16:53:25 -0500, "me" <> wrote:
    >
    >>clicking on the link always does me no good--because it downloads and
    >>nothing displays--so it is virtually a dead link. Is there anyway to get an
    >>HTML version?
    >>

    >
    >Comes up fine for me
    >Thumper


    http://h10025.www1.hp.com/ewfrf/wc/manualCategory?dlc=en&lc=en&product=424182&lang=en&cc=us

    Me too...you may need to copy and paste, or you may have a wrap-around
    problem.

    Tom
    Tom MacIntyre, Dec 19, 2004
    #20
    1. Advertising

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