commercial voip problems aka I don't know who to complain to.

Discussion in 'VOIP' started by joshua_freedman@hotmail.com, Feb 12, 2006.

  1. Guest

    I have a Quintum Tenor AX series GW with 13 lines connected to a Cisco
    2600 series router connected to a t-1.

    The problem is that the calls are sometimes choppy, sometimes fade in
    and out, and sometimes are dropped completely. I have complained to
    the voip company and I have complained to my T-1 reseller and t-1
    provider. Everyone says everything is fine. Are my stats normal or
    out of line? I don't know what is wrong, so I don't know who to
    complain to. HELP.

    ==================================================
    === VisualRoute report on 12-Feb-06 1:07:11 PM ===
    ==================================================

    Report for xxxxxxxxxxxxxxxxxxxxxxxxx

    This trace was started on 12-Feb-06 1:07:05 PM.
    The host 'xxx.xxx.xxx.xxx' (known as xxx.xxx.xxx.xxx) has been found,
    and is reachable in 6 hops. Also, it responded to HTTP requests on port
    80 (it is running server Apache/2.0.54 (Unix) mod_ssl/2.0.54
    OpenSSL/0.9.8 PHP/5.0.4 DAV/2 mod_perl/2.0.1 Perl/v5.8.7, which
    responded in 250ms). The TTL value of packets received from it is 44.In
    general this route offers a good throughput, with hops responding on
    average within 15ms.

    --------------------------------------------------------------------------------------------------------------------------------------------------------
    | Hop | %Loss | IP Address | Node Name |
    Location | Tzone | ms | Graph | Network
    |
    --------------------------------------------------------------------------------------------------------------------------------------------------------
    | 0 | | 192.168.1.101 | jake-egkdvhvbpx | *
    | | | | (private use)
    |
    | 1 | | 192.168.1.1 | - | ...
    | | 0 | x | (private use)
    |
    | 2 | | 198.172.159.9 | - |
    ?Centennial, CO, USA | -07:00 | 1 | x | NTT America, Inc.
    NTTA-198-170 |
    | 3 | | 10.70.0.9 | - | ...
    | | 5 | x | (private use)
    |
    | 4 | | 69.72.11.69 | pulsenet-l.coretel.net |
    ?Annapolis, MD, USA | -05:00 | 27 | x- | Coretel America, Inc.
    CORNET-OPS-1 |
    | 5 | | 209.163.107.45 | 200ewan2-pitts-45.coretel.net |
    ?Annapolis, MD, USA | -05:00 | 26 | x | Coretel America, Inc.
    CORNET-OPS-2 |
    | 6 | | 209.xxx.xxx.xxx | xxxx.xxxxxxx.xxx |
    ?Annapolis, PA | | 26 | x |
    xxxxxxxxxxxxxxxxxxxxxx |
    --------------------------------------------------------------------------------------------------------------------------------------------------------
    Roundtrip time to xxx.xxx.xxx.xxx, average = 26ms, min = 26ms, max =
    27ms -- 12-Feb-06 1:07:11 PM



    Date Download bps Upload bps Quality of Service Round Trip Time Max
    Pause Server
    7-Feb 2006 5:20:22
    PM 1256584 1448320 94 38 61 http://myspeed.visualware.com/
    7-Feb 2006 5:21:51
    PM 147920 1403264 0 30 18869 http://myspeed.visualware.com/
    7-Feb 2006 5:23:53
    PM 1308960 1438424 96 30 55 http://myspeed.visualware.com/
    7-Feb 2006 5:26:08
    PM 658432 1440528 94 52 60 http://myspeed.visualware.com/
    7-Feb 2006 5:31:13
    PM 1062744 1444976 64 30 53 http://myspeed.visualware.com/
    7-Feb 2006 5:36:12
    PM 1251528 1431632 92 32 58 http://myspeed.visualware.com/
    7-Feb 2006 5:41:14
    PM 1201088 1451656 93 30 40 http://myspeed.visualware.com/
    7-Feb 2006 5:46:16
    PM 772544 1438304 27 44 170 http://myspeed.visualware.com/
    7-Feb 2006 5:51:18
    PM 1237304 1451296 70 32 56 http://myspeed.visualware.com/
    7-Feb 2006 5:56:20
    PM 1063408 1446648 84 30 73 http://myspeed.visualware.com/
    7-Feb 2006 6:01:22
    PM 1092576 1433816 84 128 50 http://myspeed.visualware.com/
    7-Feb 2006 6:06:27
    PM 582464 1426624 73 95 91 http://myspeed.visualware.com/
    7-Feb 2006 6:11:26
    PM 1056504 1429960 60 29 181 http://myspeed.visualware.com/
    7-Feb 2006 6:16:28
    PM 1145808 1429960 92 30 54 http://myspeed.visualware.com/
    7-Feb 2006 6:21:30
    PM 1435200 1424304 99 57 35 http://myspeed.visualware.com/
    7-Feb 2006 6:26:32
    PM 726168 1456656 98 29 20 http://myspeed.visualware.com/
    7-Feb 2006 6:31:34
    PM 1456344 1456656 98 30 24 http://myspeed.visualware.com/
    7-Feb 2006 6:36:37
    PM 1421720 1453472 85 30 134 http://myspeed.visualware.com/
    7-Feb 2006 6:41:39
    PM 1461640 1456656 99 30 16 http://myspeed.visualware.com/
    7-Feb 2006 6:46:40
    PM 1458168 1454992 98 30 16 http://myspeed.visualware.com/
    7-Feb 2006 6:51:43
    PM 1406736 1454992 89 30 40 http://myspeed.visualware.com/
    7-Feb 2006 6:56:45
    PM 856056 1446648 81 30 27 http://myspeed.visualware.com/
    7-Feb 2006 7:01:46
    PM 1171352 1434968 57 30 25 http://myspeed.visualware.com/
    7-Feb 2006 7:06:48
    PM 1370936 1438304 85 30 24 http://myspeed.visualware.com/
    7-Feb 2006 7:11:51
    PM 1342528 1449984 80 30 30 http://myspeed.visualware.com/
    7-Feb 2006 7:16:53
    PM 1307176 1449984 83 31 40 http://myspeed.visualware.com/
    7-Feb 2006 7:21:55
    PM 1463280 1453768 99 30 13 http://myspeed.visualware.com/
    7-Feb 2006 7:26:57
    PM 733736 1449984 99 31 24 http://myspeed.visualware.com/
    7-Feb 2006 7:31:59
    PM 733552 1441640 99 30 47 http://myspeed.visualware.com/
    7-Feb 2006 7:37:01
    PM 1456712 1448320 98 30 24 http://myspeed.visualware.com/
    7-Feb 2006 7:42:04
    PM 1412216 139648 87 46 128 http://myspeed.visualware.com/
    7-Feb 2006 7:47:05
    PM 1462736 1453432 99 30 19 http://myspeed.visualware.com/
    7-Feb 2006 7:52:07
    PM 1449048 1456656 98 30 26 http://myspeed.visualware.com/
    7-Feb 2006 7:57:09
    PM 728808 1445008 98 39 24 http://myspeed.visualware.com/
    7-Feb 2006 8:02:11
    PM 1458720 1453320 98 30 14 http://myspeed.visualware.com/
    7-Feb 2006 8:07:13
    PM 1420968 1451656 91 30 125 http://myspeed.visualware.com/
    7-Feb 2006 8:12:15
    PM 1458352 1450440 99 31 14 http://myspeed.visualware.com/
    7-Feb 2006 8:17:17
    PM 1456896 1449984 98 32 14 http://myspeed.visualware.com/
    7-Feb 2006 8:22:19
    PM 1454704 1451656 98 30 15 http://myspeed.visualware.com/
    7-Feb 2006 8:27:21
    PM 1454344 1453320 98 30 18 http://myspeed.visualware.com/
    7-Feb 2006 8:32:23
    PM 1077704 1449984 87 31 30 http://myspeed.visualware.com/
    7-Feb 2006 8:37:25
    PM 1453248 1451656 98 30 14 http://myspeed.visualware.com/
    7-Feb 2006 8:42:27
    PM 1456528 1451656 98 30 24 http://myspeed.visualware.com/
    7-Feb 2006 8:47:29
    PM 1458536 1453320 99 30 18 http://myspeed.visualware.com/
    7-Feb 2006 8:52:33
    PM 1459632 1451656 98 30 15 http://myspeed.visualware.com/
    7-Feb 2006 8:57:33
    PM 1448688 1453360 97 31 25 http://myspeed.visualware.com/
    7-Feb 2006 9:02:35
    PM 1406528 1453320 83 30 367 http://myspeed.visualware.com/
    7-Feb 2006 9:07:37
    PM 717864 1446648 90 38 40 http://myspeed.visualware.com/
    7-Feb 2006 9:12:39
    PM 1434816 1434968 99 30 14 http://myspeed.visualware.com/
    7-Feb 2006 9:17:41
    PM 1437736 1454992 99 30 16 http://myspeed.visualware.com/
    7-Feb 2006 9:22:43
    PM 1455984 1453320 97 29 17 http://myspeed.visualware.com/
    7-Feb 2006 9:27:45
    PM 1434104 1434696 99 119 17 http://myspeed.visualware.com/
    7-Feb 2006 9:32:47
    PM 1403112 1448320 89 30 24 http://myspeed.visualware.com/
    7-Feb 2006 9:37:49
    PM 1460912 1453320 99 30 14 http://myspeed.visualware.com/
    7-Feb 2006 9:42:51
    PM 1459632 1455016 99 30 14 http://myspeed.visualware.com/
    7-Feb 2006 9:47:53
    PM 1458536 1458328 99 30 34 http://myspeed.visualware.com/
    7-Feb 2006 9:52:55
    PM 1458352 1439976 99 30 18 http://myspeed.visualware.com/
    7-Feb 2006 9:57:57
    PM 1461088 1460000 99 32 17 http://myspeed.visualware.com/
    7-Feb 2006 10:02:59
    PM 1393080 1458328 78 30 362 http://myspeed.visualware.com/
    7-Feb 2006 10:08:01
    PM 1454160 1458328 98 30 19 http://myspeed.visualware.com/
    7-Feb 2006 10:13:03
    PM 1451240 1458328 96 30 23 http://myspeed.visualware.com/
    7-Feb 2006 10:18:05
    PM 1454528 1453320 97 30 19 http://myspeed.visualware.com/
    7-Feb 2006 10:23:07
    PM 1454344 1460000 97 30 15 http://myspeed.visualware.com/
    7-Feb 2006 10:28:09
    PM 1454528 1458328 97 30 19 http://myspeed.visualware.com/
    7-Feb 2006 10:33:11
    PM 1454344 1456656 97 30 17 http://myspeed.visualware.com/
    7-Feb 2006 10:38:13
    PM 1454528 1451656 97 30 14 http://myspeed.visualware.com/
    7-Feb 2006 10:43:16
    PM 1454704 1451656 97 30 14 http://myspeed.visualware.com/
    7-Feb 2006 10:48:17
    PM 1454528 1449240 96 30 30 http://myspeed.visualware.com/
    7-Feb 2006 10:53:19
    PM 1453976 1451656 97 29 17 http://myspeed.visualware.com/
    7-Feb 2006 10:58:21
    PM 1407488 1449984 84 30 47 http://myspeed.visualware.com/
    7-Feb 2006 11:03:23
    PM 1452512 1449984 96 30 19 http://myspeed.visualware.com/
    7-Feb 2006 11:08:25
    PM 1455072 1451656 97 30 20 http://myspeed.visualware.com/
    7-Feb 2006 11:13:27
    PM 1458904 1450320 98 110 20 http://myspeed.visualware.com/
    7-Feb 2006 11:18:29
    PM 1462912 1449984 99 30 18 http://myspeed.visualware.com/
    7-Feb 2006 11:23:31
    PM 1419160 1449984 85 29 135 http://myspeed.visualware.com/
    7-Feb 2006 11:28:33
    PM 1462912 1451656 99 30 12 http://myspeed.visualware.com/
    7-Feb 2006 11:33:35
    PM 1457440 1429024 98 30 21 http://myspeed.visualware.com/
    7-Feb 2006 11:38:37
    PM 1463280 1448320 99 30 16 http://myspeed.visualware.com/
    7-Feb 2006 11:43:39
    PM 1461088 1449984 99 30 30 http://myspeed.visualware.com/
    7-Feb 2006 11:48:41
    PM 1398736 1449984 77 30 363 http://myspeed.visualware.com/
    7-Feb 2006 11:53:43
    PM 1462912 1453320 99 30 13 http://myspeed.visualware.com/
    7-Feb 2006 11:58:45
    PM 1462736 1450656 99 30 19 http://myspeed.visualware.com/
    8-Feb 2006 12:03:47
    AM 1452512 1451656 97 30 22 http://myspeed.visualware.com/
    8-Feb 2006 12:08:49
    AM 1462912 1448640 99 31 9 http://myspeed.visualware.com/
    8-Feb 2006 12:13:51
    AM 1459264 1453320 98 30 13 http://myspeed.visualware.com/
    8-Feb 2006 12:18:53
    AM 1459264 1454992 98 30 14 http://myspeed.visualware.com/
    8-Feb 2006 12:23:55
    AM 1458904 1453320 98 30 17 http://myspeed.visualware.com/
    8-Feb 2006 12:28:57
    AM 1458536 1453320 98 30 14 http://myspeed.visualware.com/
    8-Feb 2006 12:33:59
    AM 1458536 1454992 98 31 17 http://myspeed.visualware.com/
    8-Feb 2006 12:39:01
    AM 1434816 1454992 94 29 26 http://myspeed.visualware.com/
    8-Feb 2006 12:44:03
    AM 1370856 1454992 76 29 171 http://myspeed.visualware.com/
    8-Feb 2006 12:49:05
    AM 1456896 1449984 98 30 17 http://myspeed.visualware.com/
    8-Feb 2006 12:54:07
    AM 1454528 1454992 98 29 45 http://myspeed.visualware.com/
    8-Feb 2006 12:59:09
    AM 1454888 1454992 98 29 19 http://myspeed.visualware.com/
    8-Feb 2006 1:04:11
    AM 1450152 1454992 98 30 19 http://myspeed.visualware.com/
    8-Feb 2006 1:09:13
    AM 1403640 1453320 83 29 145 http://myspeed.visualware.com/
    8-Feb 2006 1:14:15
    AM 1450512 1456656 97 29 20 http://myspeed.visualware.com/
    8-Feb 2006 1:19:17
    AM 1447048 1453320 98 29 21 http://myspeed.visualware.com/
    8-Feb 2006 1:24:19
    AM 1446672 1454992 97 30 24 http://myspeed.visualware.com/
    8-Feb 2006 1:29:21
    AM 1450328 1450040 97 30 16 http://myspeed.visualware.com/
    8-Feb 2006 1:34:23
    AM 1389392 1453320 76 30 371 http://myspeed.visualware.com/
    8-Feb 2006 1:39:25
    AM 1455984 1454992 99 30 60 http://myspeed.visualware.com/
    8-Feb 2006 1:44:27
    AM 1454528 1453320 98 30 26 http://myspeed.visualware.com/
    8-Feb 2006 1:49:29
    AM 1454528 1454992 98 30 16 http://myspeed.visualware.com/
    8-Feb 2006 1:54:31
    AM 1450152 1453320 98 29 21 http://myspeed.visualware.com/
    8-Feb 2006 1:59:33
    AM 1421088 1454992 87 29 125 http://myspeed.visualware.com/
    8-Feb 2006 2:04:35
    AM 1456896 1451656 98 30 21 http://myspeed.visualware.com/
    8-Feb 2006 2:09:37
    AM 1455984 1454992 98 30 18 http://myspeed.visualware.com/
    8-Feb 2006 2:14:39
    AM 1456344 1453320 98 30 16 http://myspeed.visualware.com/
    8-Feb 2006 2:19:41
    AM 1456344 1454992 98 29 25 http://myspeed.visualware.com/
    8-Feb 2006 2:24:43
    AM 1456712 1453320 97 30 17 http://myspeed.visualware.com/
    8-Feb 2006 2:29:45
    AM 1456712 1454992 97 30 16 http://myspeed.visualware.com/
    8-Feb 2006 2:34:47
    AM 1457808 1453320 98 30 14 http://myspeed.visualware.com/
    8-Feb 2006 2:39:49
    AM 1459448 1454992 98 30 15 http://myspeed.visualware.com/
    8-Feb 2006 2:44:54
    AM 1450872 1454992 97 30 26 http://myspeed.visualware.com/
    8-Feb 2006 2:49:53
    AM 1462552 1456656 99 30 15 http://myspeed.visualware.com/
    8-Feb 2006 2:54:55
    AM 1396696 1458328 77 30 371 http://myspeed.visualware.com/
    8-Feb 2006 2:59:57
    AM 1462912 1458328 99 30 17 http://myspeed.visualware.com/
    8-Feb 2006 3:04:59
    AM 1461088 1458328 99 29 15 http://myspeed.visualware.com/
    8-Feb 2006 3:10:01
    AM 1420224 1460000 91 30 122 http://myspeed.visualware.com/
    8-Feb 2006 3:15:03
    AM 1454528 1454992 97 30 14 http://myspeed.visualware.com/
    8-Feb 2006 3:20:05
    AM 1406912 1458328 88 30 128 http://myspeed.visualware.com/
    8-Feb 2006 3:25:07
    AM 1454704 1456656 98 30 14 http://myspeed.visualware.com/
    8-Feb 2006 3:30:09
    AM 1454528 1456656 98 29 15 http://myspeed.visualware.com/
    8-Feb 2006 3:35:11
    AM 1454704 1456656 98 30 14 http://myspeed.visualware.com/
    8-Feb 2006 3:40:13
    AM 1454888 1456656 98 30 15 http://myspeed.visualware.com/
    8-Feb 2006 3:45:15
    AM 1390504 1453152 77 29 363 http://myspeed.visualware.com/
    8-Feb 2006 3:50:17
    AM 1454704 1453320 97 30 21 http://myspeed.visualware.com/
    8-Feb 2006 3:55:19
    AM 1452336 1453320 97 30 16 http://myspeed.visualware.com/
    8-Feb 2006 4:00:21
    AM 1446496 1453320 98 30 20 http://myspeed.visualware.com/
    8-Feb 2006 4:05:23
    AM 1457808 1449984 98 30 20 http://myspeed.visualware.com/
    8-Feb 2006 4:10:25
    AM 1462000 1453320 99 30 18 http://myspeed.visualware.com/
    8-Feb 2006 4:15:27
    AM 1462552 1451656 99 30 15 http://myspeed.visualware.com/
    8-Feb 2006 4:20:29
    AM 1462912 1451656 99 29 14 http://myspeed.visualware.com/
    8-Feb 2006 4:25:31
    AM 1462368 1453320 99 30 15 http://myspeed.visualware.com/
    8-Feb 2006 4:30:33
    AM 1463096 1453320 99 30 14 http://myspeed.visualware.com/
    8-Feb 2006 4:35:35
    AM 1462368 1453320 99 29 14 http://myspeed.visualware.com/
    8-Feb 2006 4:40:37
    AM 1462736 1453320 99 30 13 http://myspeed.visualware.com/
    8-Feb 2006 4:45:39
    AM 1455984 1453320 97 30 43 http://myspeed.visualware.com/
    8-Feb 2006 4:50:41
    AM 1463096 1453360 99 30 36 http://myspeed.visualware.com/
    8-Feb 2006 4:55:43
    AM 1458536 1449984 98 30 44 http://myspeed.visualware.com/
    8-Feb 2006 5:00:45
    AM 1462736 1451656 99 30 41 http://myspeed.visualware.com/
    8-Feb 2006 5:05:47
    AM 1462912 1453320 99 30 13 http://myspeed.visualware.com/
    8-Feb 2006 5:10:49
    AM 1241832 1451656 49 30 20 http://myspeed.visualware.com/
    8-Feb 2006 5:15:51
    AM 1462552 1451656 99 29 15 http://myspeed.visualware.com/
    8-Feb 2006 5:20:53
    AM 1395584 1449984 78 30 362 http://myspeed.visualware.com/
    8-Feb 2006 5:25:55
    AM 1452512 1449984 96 30 20 http://myspeed.visualware.com/
    8-Feb 2006 5:30:57
    AM 1462736 1444976 99 30 15 http://myspeed.visualware.com/
    8-Feb 2006 5:35:59
    AM 1463096 1448320 99 30 17 http://myspeed.visualware.com/
    8-Feb 2006 5:41:01
    AM 1462552 1449984 99 30 19 http://myspeed.visualware.com/
    8-Feb 2006 5:46:03
    AM 1383904 1448320 72 30 234 http://myspeed.visualware.com/
    8-Feb 2006 5:51:05
    AM 1463096 1449984 99 30 14 http://myspeed.visualware.com/
    8-Feb 2006 5:56:07
    AM 1458176 1449984 98 30 14 http://myspeed.visualware.com/
    8-Feb 2006 6:01:09
    AM 1458904 1451656 98 30 14 http://myspeed.visualware.com/
    8-Feb 2006 6:06:11
    AM 1394712 1451656 79 30 364 http://myspeed.visualware.com/
    8-Feb 2006 6:11:13
    AM 1458536 1453320 98 30 22 http://myspeed.visualware.com/
    8-Feb 2006 6:16:15
    AM 1458720 1448320 98 30 22 http://myspeed.visualware.com/
    8-Feb 2006 6:21:17
    AM 1455256 1451656 98 30 20 http://myspeed.visualware.com/
    8-Feb 2006 6:26:19
    AM 1451056 1453320 97 30 20 http://myspeed.visualware.com/
    8-Feb 2006 6:31:21
    AM 1417872 1453320 87 30 122 http://myspeed.visualware.com/
    8-Feb 2006 6:36:23
    AM 1454528 1453320 98 30 14 http://myspeed.visualware.com/
    8-Feb 2006 6:41:25
    AM 1454704 1453320 98 30 26 http://myspeed.visualware.com/
    8-Feb 2006 6:46:27
    AM 1436840 1453320 92 30 14 http://myspeed.visualware.com/
    8-Feb 2006 6:51:32
    AM 1458352 1460000 98 30 15 http://myspeed.visualware.com/
    8-Feb 2006 6:56:31
    AM 1454888 1450264 98 30 15 http://myspeed.visualware.com/
    8-Feb 2006 7:01:33
    AM 1455984 1453320 98 30 19 http://myspeed.visualware.com/
    8-Feb 2006 7:06:35
    AM 1456896 1453320 98 30 15 http://myspeed.visualware.com/
    8-Feb 2006 7:11:37
    AM 1412040 1454992 83 30 138 http://myspeed.visualware.com/
    8-Feb 2006 7:16:39
    AM 730272 1445544 99 30 22 http://myspeed.visualware.com/
    8-Feb 2006 7:21:41
    AM 1461088 1404936 99 30 15 http://myspeed.visualware.com/
    8-Feb 2006 7:26:43
    AM 1459632 1454992 98 30 14 http://myspeed.visualware.com/
    8-Feb 2006 7:31:45
    AM 1460728 1453320 99 30 20 http://myspeed.visualware.com/
    8-Feb 2006 7:36:47
    AM 1391032 1453320 77 30 365 http://myspeed.visualware.com/
    8-Feb 2006 7:41:49
    AM 1457264 1449984 98 30 20 http://myspeed.visualware.com/
    8-Feb 2006 7:46:51
    AM 1460728 1453904 99 30 17 http://myspeed.visualware.com/
    8-Feb 2006 7:51:53
    AM 1460912 1454304 99 33 16 http://myspeed.visualware.com/
    8-Feb 2006 7:56:55
    AM 1459088 1431632 98 33 17 http://myspeed.visualware.com/
    8-Feb 2006 8:01:59
    AM 1456712 1456656 97 33 17 http://myspeed.visualware.com/
    8-Feb 2006 8:06:59
    AM 1456168 1451656 98 30 14 http://myspeed.visualware.com/
    8-Feb 2006 8:12:01
    AM 1270072 1449984 70 36 29 http://myspeed.visualware.com/
    8-Feb 2006 8:17:03
    AM 1392488 1454992 82 32 364 http://myspeed.visualware.com/
    8-Feb 2006 8:22:05
    AM 1396832 1415608 94 29 30 http://myspeed.visualware.com/
    8-Feb 2006 8:27:07
    AM 1428976 1438304 97 30 38 http://myspeed.visualware.com/
    8-Feb 2006 8:32:09
    AM 1421144 1439976 96 30 18 http://myspeed.visualware.com/
    8-Feb 2006 8:37:11
    AM 1427520 1431632 97 30 18 http://myspeed.visualware.com/
    8-Feb 2006 8:42:13
    AM 1450872 1456656 98 30 22 http://myspeed.visualware.com/
    8-Feb 2006 8:47:15
    AM 1424064 1441640 97 30 20 http://myspeed.visualware.com/
    8-Feb 2006 8:52:17
    AM 1377544 1444976 82 31 120 http://myspeed.visualware.com/
    8-Feb 2006 8:57:19
    AM 1445408 1456656 97 30 16 http://myspeed.visualware.com/
    8-Feb 2006 10:51:47
    AM 1264592 1408272 74 33 52 http://myspeed.visualware.com/
    8-Feb 2006 10:56:42
    AM 1404344 1409936 96 31 19 http://myspeed.visualware.com/
    8-Feb 2006 11:01:44
    AM 1348864 1377336 85 35 26 http://myspeed.visualware.com/
    8-Feb 2006 11:06:46
    AM 1288696 1433296 76 39 34 http://myspeed.visualware.com/
    8-Feb 2006 11:11:48
    AM 1421328 1406600 91 30 30 http://myspeed.visualware.com/
    8-Feb 2006 11:16:50
    AM 1305552 1407584 85 30 35 http://myspeed.visualware.com/
    8-Feb 2006 11:21:52
    AM 1177920 1397048 74 31 42 http://myspeed.visualware.com/
    8-Feb 2006 11:26:54
    AM 755992 1364888 50 30 78 http://myspeed.visualware.com/
    8-Feb 2006 11:31:56
    AM 1339104 1405552 96 30 41 http://myspeed.visualware.com/
    8-Feb 2006 11:36:58
    AM 1397800 1421616 98 30 41 http://myspeed.visualware.com/
    8-Feb 2006 11:42:00
    AM 1233080 1394920 78 30 40 http://myspeed.visualware.com/
    8-Feb 2006 11:47:02
    AM 1277520 1384912 81 30 41 http://myspeed.visualware.com/
    8-Feb 2006 11:52:04
    AM 1322264 1408272 80 30 184 http://myspeed.visualware.com/
    8-Feb 2006 11:57:06
    AM 1330184 1422920 75 29 48 http://myspeed.visualware.com/
    8-Feb 2006 12:02:08
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    , Feb 12, 2006
    #1
    1. Advertising

  2. Onion Knight Guest

    <> wrote:
    >
    >I have a Quintum Tenor AX series GW with 13 lines connected to a Cisco
    > 2600 series router connected to a t-1.
    >
    > The problem is that the calls are sometimes choppy, sometimes fade in
    > and out, and sometimes are dropped completely. I have complained to
    > the voip company and I have complained to my T-1 reseller and t-1
    > provider. Everyone says everything is fine. Are my stats normal or
    > out of line? I don't know what is wrong, so I don't know who to
    > complain to. HELP.


    Is the T-1 dedicated to VoIP traffic only?

    --
    OK
    Onion Knight, Feb 12, 2006
    #2
    1. Advertising

  3. Guest

    The t-1 people broke my t-1 into 16 channels of 78k? Does that sound
    right?
    The answer to the questions, no, the t-1 is data AND voip.
    , Feb 13, 2006
    #3
  4. Onion Knight Guest

    <> wrote:
    >
    > The t-1 people broke my t-1 into 16 channels of 78k? Does that sound
    > right?
    > The answer to the questions, no, the t-1 is data AND voip.


    Since you have data and voice going across the same connection, do you
    have any QoS set up on your router and possibly switches to give VoIP
    traffic highest priority? This could be done either by ports used by your
    VoIP service, or by destination IP (the IPs of your VoIP provider's
    servers). If not, then times where your Internet/data usage is high will
    degrade the quality of your VoIP calls.

    --
    OK
    Onion Knight, Feb 13, 2006
    #4
  5. Guest

    I have QOS on a linksys router that I have behid the cisco router2600
    that I have control over. I limited that data a few weeks ago, but it
    didn't seem to make a difference. The t-1 provider seems to be
    reluctant to let me mess with the cisco router. (I'm guessing that it
    is somewhat complicated)

    I will relimit the data again and get back to you. I was also thinking
    of upgrading to a 3mb/s connection. Do you think that would help?
    , Feb 14, 2006
    #5
  6. Bill Kearney Guest

    > I have QOS on a linksys router that I have behid the cisco router2600
    > that I have control over. I limited that data a few weeks ago, but it
    > didn't seem to make a difference. The t-1 provider seems to be
    > reluctant to let me mess with the cisco router. (I'm guessing that it
    > is somewhat complicated)


    If you have something 'upstream' of your router and it's not configured for
    QoS then that's probably where the trouble lies. A faster connection won't
    help if it's still not setup for QoS.
    Bill Kearney, Feb 15, 2006
    #6
  7. Guest

    It goes t-1 to cisco to (quintum AND linksys), and the linksys goes to
    my computer network.
    , Feb 15, 2006
    #7
  8. Bill Kearney Guest

    > It goes t-1 to cisco to (quintum AND linksys), and the linksys goes to
    > my computer network.


    So what other traffic is going through the cisco? That's probably the
    source of your woes.
    Bill Kearney, Feb 16, 2006
    #8
  9. Guest

    That is the only traffic going to the cisco. My computer network and
    the voip traffic. Unfortunately, the t-1 provider will not give me
    access to the router.
    , Feb 16, 2006
    #9
  10. shido xavier Guest

    wrote:
    > That is the only traffic going to the cisco. My computer network and
    > the voip traffic. Unfortunately, the t-1 provider will not give me
    > access to the router.
    >


    Is there a provider in your area that will allow you to use your own router?

    -sx

    IM:

    PS. Yes , you can use Asterisk to deal with your data/voice through the
    Digium T1 interfaces for more control over your network; however, if the
    provider is giving you these problems now, it may be better to find a
    provider who will allow you to use your own router, asterisk or not.
    shido xavier, Feb 22, 2006
    #10
    1. Advertising

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