Cisco Call Manager Boss Segretary Features

Discussion in 'Cisco' started by vincenzo.capelli@tiscali.it, Oct 30, 2006.

  1. Guest

    There is a way (or software) that can give me the possibility to extend
    the boss secretary features into Call Manager 4.1(3)?
    Now I have this problem:

    1) If the boss forward the phone on the secretary, for the secretary is
    impossible to send back the call, the only way is to create a second
    line for the boss.

    2) The secreatary doesn't see the status of the Boss, the only way I
    found is that all boss lines are shared with the secretary, in this
    case the secretary for each call I have 2 phone ringing (I don't like
    it because my secretaries want to take the call only if they dediced to
    make it.

    Do you have Ideas?
    Thanks.
     
    , Oct 30, 2006
    #1
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  2. Guest

    The secretary should be able to transfer the call back to boss
    extension. It all depends on how the call is handled.


    wrote:
    > There is a way (or software) that can give me the possibility to extend
    > the boss secretary features into Call Manager 4.1(3)?
    > Now I have this problem:
    >
    > 1) If the boss forward the phone on the secretary, for the secretary is
    > impossible to send back the call, the only way is to create a second
    > line for the boss.
    >
    > 2) The secreatary doesn't see the status of the Boss, the only way I
    > found is that all boss lines are shared with the secretary, in this
    > case the secretary for each call I have 2 phone ringing (I don't like
    > it because my secretaries want to take the call only if they dediced to
    > make it.
    >
    > Do you have Ideas?
    > Thanks.
     
    , Nov 1, 2006
    #2
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