Cisco 7206 random reboots

Discussion in 'Cisco' started by Rick G, Jul 17, 2003.

  1. Rick G

    Rick G Guest

    I have a Cisco 7206 with very little load (2/3% cpu) and I/O FE with 2
    additional FE in slot 1 and 2. In the past week, the router has rebooted 5
    times. When I check the ver, stack, etc it says from "power-on". The
    router has 2 AC PS - both in seperate UPS's. I know it is not "power" it is
    rebooting, but not giving real error. (Show c7200 below shows router
    started on 6/30 for power on..that is accurate). Cisco site says this is a
    specific problem with 7206 and certain cards - none of which I am running.
    I am running the same version of code in 3 other routers with much more
    running on it without a problem. I am going to swap the NPE out tonight,
    just thought if someone had some other ideas or insight. I have included
    some show info below in case that helps.

    Thanks
    Rick

    c72co2-mma#show ver
    Cisco Internetwork Operating System Software
    IOS (tm) 7200 Software (C7200-IS-M), Version 12.1(8a)E, EARLY DEPLOYMENT
    RELEASE SOFTWARE (fc1)
    TAC Support: http://www.cisco.com/tac
    Copyright (c) 1986-2001 by cisco Systems, Inc.
    Compiled Mon 09-Jul-01 01:26 by hqluong
    Image text-base: 0x60008950, data-base: 0x61152000

    ROM: System Bootstrap, Version 12.1(20000914:181332) [bwhatley-npe200 102],
    DEVELOPMENT SOFTWARE
    BOOTFLASH: 7200 Software (C7200-BOOT-M), Version 12.0(17)S, EARLY DEPLOYMENT
    RELEASE SOFTWARE (fc1)

    c72co2-mma uptime is 10 hours, 46 minutes
    System returned to ROM by power-on
    System restarted at 08:18:35 edt Wed Jul 16 2003
    System image file is "slot0:c7200-is-mz.121-8a.E"

    cisco 7206 (NPE200) processor (revision B) with 114688K/16384K bytes of
    memory.
    Processor board ID 8085214
    R5000 CPU at 200Mhz, Implementation 35, Rev 2.1, 512KB L2 Cache
    6 slot midplane, Version 1.3

    Last reset from power-on
    Bridging software.
    X.25 software, Version 3.0.0.
    3 FastEthernet/IEEE 802.3 interface(s)
    125K bytes of non-volatile configuration memory.
    4096K bytes of packet SRAM memory.

    16384K bytes of Flash PCMCIA card at slot 0 (Sector size 128K).
    4096K bytes of Flash internal SIMM (Sector size 256K).
    Configuration register is 0x2102

    c72co2-mma#show proc cpu

    CPU utilization for five seconds: 3%/2%; one minute: 2%; five minutes: 2%

    c72co2-mma#show c7200
    Network IO Interrupt Throttling:
    throttle count=0, timer count=0
    active=0, configured=0
    netint usec=4000, netint mask usec=200

    C7200 Midplane EEPROM:
    Hardware revision 1.3 Board revision M0
    Serial number 8085214 Part number 73-1539-03
    Test history 0x0 RMA number 00-00-00
    MAC=0090.ab13.2800, MAC Size=1024
    EEPROM format version 1, Model=0x6
    EEPROM contents (hex):
    0x20: 01 06 01 03 00 7B 5E DE 49 06 03 03 00 90 AB 13
    0x30: 28 00 04 00 00 00 00 00 4C 02 94 B0 FF FF 00 FF

    C7206 CPU EEPROM:
    Hardware revision 2.6 Board revision A0
    Serial number 15307248 Part number 73-2441-04
    Test history 0x17 RMA number 59-20-90
    EEPROM format version 1
    EEPROM contents (hex):
    0x20: 01 69 02 06 00 E9 91 F0 49 09 89 04 17 3B 14 5A
    0x30: 50 00 00 00 99 11 26 00 FF FF FF FF FF FF FF FF


    TLB entries (43/48 used):
    Virt Address range Phy Address range Attributes
    <snip>
    System was restarted by power-on at 21:28:58 edt Mon Jun 30 2003


    c72co2-mma#show environment all
    Power Supplies:
    Power supply 1 is Zytek AC Power Supply. Unit is on.
    Power supply 2 is Zytek AC Power Supply. Unit is on.

    Temperature readings:
    chassis inlet measured at 23C/73F
    chassis outlet 1 measured at 25C/77F
    chassis outlet 2 measured at 31C/87F
    chassis outlet 3 measured at 38C/100F

    Voltage readings:
    +3.45 V measured at +3.49 V
    +5.15 V measured at +5.23 V
    +12.15 V measured at +12.34 V
    -11.95 V measured at -11.95 V

    Envm stats saved 9 time(s) since reload

    c72co2-mma#show diag
    Slot 0:
    Fast-ethernet on C7200 I/O card with MII or RJ45 Port adapter, 1
    port
    Port adapter is analyzed
    Port adapter insertion time 10:55:19 ago
    EEPROM contents at hardware discovery:
    Hardware revision 2.2 Board revision A0
    Serial number 23333427 Part number 73-4092-04
    Test history 0x14 RMA number 00-00-00
    EEPROM format version 1
    EEPROM contents (hex):
    0x20: 01 83 02 02 01 64 0A 33 49 0F FC 04 14 00 00 00
    0x30: 50 0E 19 00 00 11 21 00 00 00 FF FF FF FF FF FF

    Slot 1:
    Fast-ethernet (TX-ISL) Port adapter, 1 port
    Port adapter is analyzed
    Port adapter insertion time 10:55:19 ago
    EEPROM contents at hardware discovery:
    Hardware revision 1.4 Board revision B0
    Serial number 26780759 Part number 73-1688-05
    Test history 0x0 RMA number 00-00-00
    EEPROM format version 1
    EEPROM contents (hex):
    0x20: 01 11 01 04 01 98 A4 57 49 06 98 05 00 00 00 00
    0x30: 58 00 00 00 01 11 22 00 FF FF FF FF FF FF FF FF

    Slot 2:
    Fast-ethernet (TX-ISL) Port adapter, 1 port
    Port adapter is analyzed
    Port adapter insertion time 10:55:19 ago
    EEPROM contents at hardware discovery:
    Hardware revision 1.2 Board revision D0
    Serial number 12358904 Part number 73-1688-04
    Test history 0x0 RMA number 00-00-00
    EEPROM format version 1
    EEPROM contents (hex):
    0x20: 01 11 01 02 00 BC 94 F8 49 06 98 04 00 00 00 00
    0x30: 68 00 00 00 99 05 27 00 FF FF FF FF FF FF FF FF
    Rick G, Jul 17, 2003
    #1
    1. Advertising

  2. In article <>,
    says...
    > I have a Cisco 7206 with very little load (2/3% cpu) and I/O FE with 2
    > additional FE in slot 1 and 2. In the past week, the router has rebooted 5
    > times. When I check the ver, stack, etc it says from "power-on". The
    > router has 2 AC PS - both in seperate UPS's. I know it is not "power" it is
    > rebooting, but not giving real error. (Show c7200 below shows router
    > started on 6/30 for power on..that is accurate). Cisco site says this is a
    > specific problem with 7206 and certain cards - none of which I am running.
    > I am running the same version of code in 3 other routers with much more
    > running on it without a problem. I am going to swap the NPE out tonight,
    > just thought if someone had some other ideas or insight. I have included
    > some show info below in case that helps.


    We had a similar issue. Replacing the motherboard fixed it.
    Dan Swartzendruber, Jul 17, 2003
    #2
    1. Advertising

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