Can't see wireless printer

Discussion in 'Wireless Networking' started by =?Utf-8?B?TWFnbWFnYWw=?=, Feb 27, 2007.

  1. I am trying to connect to a wireless printer (HP 6980). Printer is talking to
    the wireless router (Linksys WRT54G) just fine as my husband can print over
    our wireless network from his Macintosh laptop. I cannot install the printer
    on my Win XP machine - cannot even see the printer on the network or by its
    IP using either the add printer wizard or the HP installation software. I am
    quite sure I do not have any firewalls running. Am at my wits end trying to
    solve this - have spent three hours trying to find a solution and I still
    can't get Windows to detect the printer over the wireless network. My machine
    has no trouble connecting to the wireless network. Any ideas or suggestions
    would be appreciated.
     
    =?Utf-8?B?TWFnbWFnYWw=?=, Feb 27, 2007
    #1
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  2. Hi
    Assign to the printer a static IP out of the DHCP range.
    Disable temporarily Windows Firewall.
    Make sure that you have the latest HP software, and run the HO Installation
    software (Not the Printers wizard).
    Jack (MVP-Networking).

    "Magmagal" <> wrote in message
    news:...
    >I am trying to connect to a wireless printer (HP 6980). Printer is talking
    >to
    > the wireless router (Linksys WRT54G) just fine as my husband can print
    > over
    > our wireless network from his Macintosh laptop. I cannot install the
    > printer
    > on my Win XP machine - cannot even see the printer on the network or by
    > its
    > IP using either the add printer wizard or the HP installation software. I
    > am
    > quite sure I do not have any firewalls running. Am at my wits end trying
    > to
    > solve this - have spent three hours trying to find a solution and I still
    > can't get Windows to detect the printer over the wireless network. My
    > machine
    > has no trouble connecting to the wireless network. Any ideas or
    > suggestions
    > would be appreciated.
     
    Jack \(MVP-Networking\)., Feb 27, 2007
    #2
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  3. =?Utf-8?B?TWFnbWFnYWw=?=

    Lem Guest

    Magmagal wrote:
    > I am trying to connect to a wireless printer (HP 6980). Printer is talking to
    > the wireless router (Linksys WRT54G) just fine as my husband can print over
    > our wireless network from his Macintosh laptop. I cannot install the printer
    > on my Win XP machine - cannot even see the printer on the network or by its
    > IP using either the add printer wizard or the HP installation software. I am
    > quite sure I do not have any firewalls running. Am at my wits end trying to
    > solve this - have spent three hours trying to find a solution and I still
    > can't get Windows to detect the printer over the wireless network. My machine
    > has no trouble connecting to the wireless network. Any ideas or suggestions
    > would be appreciated.


    If Jack's suggestions haven't helped, run a "HP Report" page from the
    printer's front panel buttons (push the button with a check mark icon).
    This will show you the URL to access the printer's Embedded Web Server
    (the configuration utility), the IP address assigned to the printer, the
    network SSID the printer is looking for, the communication mode (ad hoc
    or infrastructure), the authentication mode, and the wireless encryption
    setting (among lots of other information).

    Can you connect to the EWS? What happens if you type the printers IP
    address into a web browser on the computer? In order to communicate
    with your WRT54G, the printer must be in infrastructure mode, its SSID
    must be the same as that assigned in the WRT54G, and its encryption mode
    and key must be identical to that set in the WRT54G. If you can't
    communicate with the printer, you will probably have to access its EWS
    and re-configure it properly.

    Although the 6980 has two automatic configuration modes (Secure Easy
    Setup - used by some Linksys devices - and Windows Connect Now), I
    suggest doing it manually by connecting the printer to your computer
    with an Ethernet cable, waiting until the printer's network connection
    light comes on, and then printing out another HP Report. You now should
    be able to connect to the URL for the EWS and configure the wireless
    settings appropriately.
    --
    Lem MS MVP -- Networking

    To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
    http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
     
    Lem, Feb 27, 2007
    #3
  4. trouble installing wireless printer on existing network

    Did you get an answer? I am having the same problem --- printer does not "see" SSID of neytwork, which happily supports two laptops. HP and Netgear so far seem mystified.
     
    alan silverman, Jun 8, 2008
    #4
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