Can't open HP Director

Discussion in 'NZ Computing' started by Geopelia, Jan 14, 2009.

  1. Geopelia

    Geopelia Guest

    I have HP Director icon on the desktop, and in All Programs from Start.
    Neither will open it.

    I right clicked the icon and clicked Open. That didn't work either.

    I can get HP Image Zone and HP Document Viewer.

    Is there something I should do, or will the computer man have to reinstall
    it please? I wouldn't try that myself.

    Thank you
    Geopelia
    Geopelia, Jan 14, 2009
    #1
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  2. Geopelia

    EMB Guest

    Geopelia wrote:
    > I have HP Director icon on the desktop, and in All Programs from Start.
    > Neither will open it.
    >
    > I right clicked the icon and clicked Open. That didn't work either.
    >
    > I can get HP Image Zone and HP Document Viewer.
    >
    > Is there something I should do, or will the computer man have to reinstall
    > it please? I wouldn't try that myself.


    It's a known issue. Follow HP's instructions
    http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00802504
    EMB, Jan 14, 2009
    #2
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  3. Geopelia

    Geopelia Guest

    "EMB" <> wrote in message news:...
    > Geopelia wrote:
    >> I have HP Director icon on the desktop, and in All Programs from Start.
    >> Neither will open it.
    >>
    >> I right clicked the icon and clicked Open. That didn't work either.
    >>
    >> I can get HP Image Zone and HP Document Viewer.
    >>
    >> Is there something I should do, or will the computer man have to
    >> reinstall it please? I wouldn't try that myself.

    >
    > It's a known issue. Follow HP's instructions
    > http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00802504



    Thank you, that worked. The wonders of HP again!
    Your advice is much appreciated.

    Geopelia
    Geopelia, Jan 14, 2009
    #3
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