Can't install Windows Updates

Discussion in 'Computer Support' started by Bernard Akehurst, Nov 2, 2007.

  1. Hi having trouble with Windows Update. I can download the update but they
    won't install.
    Also I just downloaded Windows Defender which installed fine but when I try
    to update the definitions and gives me the message....Error found: Code
    0x80004002.

    System Summary
    OS Name Microsoft Windows XP Professional
    Version 5.1.2600 Service Pack 2 Build 2600
    OS Manufacturer Microsoft Corporation
    System Name BURNEE
    System Manufacturer P4i6G
    System Model P4i65G
    System Type X86-based PC
    Processor x86 Family 15 Model 4 Stepping 9 GenuineIntel ~2999 Mhz
    Processor x86 Family 15 Model 4 Stepping 9 GenuineIntel ~2999 Mhz
    BIOS Version/Date American Megatrends Inc. P1.10, 16/05/2006
    SMBIOS Version 2.3
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale United Kingdom
    Hardware Abstraction Layer Version = "5.1.2600.2180
    (xpsp_sp2_rtm.040803-2158)"
    User Name BURNEE\Bernie
    Time Zone GMT Standard Time
    Total Physical Memory 1,536.00 MB
    Available Physical Memory 849.42 MB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 3.35 GB
    Page File C:\pagefile.sys




    Services
    ..NET Runtime Optimization Service v2.0.50727_X86
    clr_optimization_v2.0.50727_32 Stopped Manual Own Process
    c:\windows\microsoft.net\framework\v2.0.50727\mscorsvw.exe Ignore
    LocalSystem 0
    ASP.NET State Service aspnet_state Stopped Manual Own Process
    c:\windows\microsoft.net\framework\v2.0.50727\aspnet_state.exe Normal NT
    AUTHORITY\NetworkService 0
    Adobe Active File Monitor V5 AdobeActiveFileMonitor5.0 Running Auto Own
    Process c:\program files\adobe\photoshop elements
    5.0\photoshopelementsfileagent.exe Normal LocalSystem 0
    Adobe LM Service Adobe LM Service Running Manual Own Process "c:\program
    files\common files\adobe systems shared\service\adobelmsvc.exe" Normal
    LocalSystem 0
    Alerter Alerter Stopped Disabled Share Process
    c:\windows\system32\svchost.exe -k localservice Normal NT
    AUTHORITY\LocalService 0
    Application Layer Gateway Service ALG Running Manual Own Process
    c:\windows\system32\alg.exe Normal NT AUTHORITY\LocalService 0
    Application Management AppMgmt Stopped Manual Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    Automatic Updates wuauserv Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    Background Intelligent Transfer Service BITS Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    COM+ Event System EventSystem Running Manual Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    COM+ System Application COMSysApp Stopped Manual Own Process
    c:\windows\system32\dllhost.exe
    /processid:{02d4b3f1-fd88-11d1-960d-00805fc79235} Normal LocalSystem 0
    ClipBook ClipSrv Stopped Disabled Own Process
    c:\windows\system32\clipsrv.exe Normal LocalSystem 0
    Computer Browser Browser Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    Creative Service for CDROM Access Creative Service for CDROM Access Running
    Auto Own Process c:\windows\system32\ctsvccda.exe Normal LocalSystem 0
    Cryptographic Services CryptSvc Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    DCOM Server Process Launcher DcomLaunch Running Auto Share Process
    c:\windows\system32\svchost -k dcomlaunch Normal LocalSystem 0
    DHCP Client Dhcp Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    DNS Client Dnscache Running Auto Share Process
    c:\windows\system32\svchost.exe -k networkservice Normal NT
    AUTHORITY\NetworkService 0
    Distributed Link Tracking Client TrkWks Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    Distributed Transaction Coordinator MSDTC Stopped Manual Own Process
    c:\windows\system32\msdtc.exe Normal NT AUTHORITY\NetworkService 1
    Error Reporting Service ERSvc Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Ignore LocalSystem 0
    Event Log Eventlog Running Auto Share Process
    c:\windows\system32\services.exe Normal LocalSystem 0
    Fast User Switching Compatibility FastUserSwitchingCompatibility Stopped
    Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal
    LocalSystem 0
    Google Updater Service gusvc Running Auto Own Process "c:\program
    files\google\common\google updater\googleupdaterservice.exe" Ignore
    LocalSystem 0
    HTTP SSL HTTPFilter Stopped Manual Share Process
    c:\windows\system32\svchost.exe -k httpfilter Normal LocalSystem 0
    Help and Support helpsvc Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    Human Interface Device Access HidServ Stopped Disabled Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    IMAPI CD-Burning COM Service ImapiService Stopped Manual Own Process
    c:\windows\system32\imapi.exe Normal LocalSystem 0
    IPSEC Services PolicyAgent Running Auto Share Process
    c:\windows\system32\lsass.exe Normal LocalSystem 0
    Indexing Service CiSvc Stopped Manual Share Process
    c:\windows\system32\cisvc.exe Normal LocalSystem 0
    Infrared Monitor Irmon Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    InstallDriver Table Manager IDriverT Stopped Manual Own Process "c:\program
    files\common files\installshield\driver\11\intel 32\idrivert.exe" Ignore
    LocalSystem 0
    Logical Disk Manager dmserver Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    Logical Disk Manager Administrative Service dmadmin Stopped Manual Share
    Process c:\windows\system32\dmadmin.exe /com Normal LocalSystem 0
    MS Software Shadow Copy Provider SwPrv Stopped Manual Own Process
    c:\windows\system32\dllhost.exe
    /processid:{464cb16f-2462-49f0-bd21-c4b612c15c44} Ignore LocalSystem 0
    Machine Debug Manager MDM Running Auto Own Process "c:\program files\common
    files\microsoft shared\vs7debug\mdm.exe" Normal LocalSystem 0
    Messenger Messenger Stopped Disabled Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    Microsoft Office Diagnostics Service odserv Stopped Manual Own Process
    "c:\program files\common files\microsoft shared\office12\odserv.exe" Normal
    LocalSystem 0
    Microsoft Office Groove Audit Service Microsoft Office Groove Audit Service
    Stopped Manual Own Process "c:\program files\microsoft
    office\office12\grooveauditservice.exe" Normal NT AUTHORITY\LocalService 0
    NMIndexingService NMIndexingService Running Manual Own Process "c:\program
    files\common files\nero\lib\nmindexingservice.exe" Normal LocalSystem 0
    NT LM Security Support Provider NtLmSsp Stopped Manual Share Process
    c:\windows\system32\lsass.exe Normal LocalSystem 0
    NVIDIA Display Driver Service NVSvc Running Auto Own Process
    c:\windows\system32\nvsvc32.exe Normal LocalSystem 0
    Nero BackItUp Scheduler 3 Nero BackItUp Scheduler 3 Running Auto Own Process
    c:\program files\nero\nero8\nero backitup\nbservice.exe Normal LocalSystem 0
    Net Logon Netlogon Stopped Auto Share Process c:\windows\system32\lsass.exe
    Normal LocalSystem 0
    Net.Tcp Port Sharing Service NetTcpPortSharing Stopped Disabled Share
    Process "c:\windows\microsoft.net\framework\v3.0\windows communication
    foundation\smsvchost.exe" Normal NT AUTHORITY\LocalService 0
    NetMeeting Remote Desktop Sharing mnmsrvc Stopped Manual Own Process
    c:\windows\system32\mnmsrvc.exe Normal LocalSystem 0
    Network Connections Netman Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    Network DDE NetDDE Stopped Disabled Share Process
    c:\windows\system32\netdde.exe Normal LocalSystem 0
    Network DDE DSDM NetDDEdsdm Stopped Disabled Share Process
    c:\windows\system32\netdde.exe Normal LocalSystem 0
    Network Location Awareness (NLA) Nla Running Manual Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    Network Provisioning Service xmlprov Stopped Manual Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    Office Source Engine ose Stopped Manual Own Process "c:\program files\common
    files\microsoft shared\source engine\ose.exe" Normal LocalSystem 0
    Performance Logs and Alerts SysmonLog Stopped Manual Own Process
    c:\windows\system32\smlogsvc.exe Normal NT Authority\NetworkService 0
    Plug and Play PlugPlay Running Auto Share Process
    c:\windows\system32\services.exe Normal LocalSystem 0
    Portable Media Serial Number Service WmdmPmSN Stopped Manual Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    Print Spooler Spooler Running Auto Own Process
    c:\windows\system32\spoolsv.exe Normal LocalSystem 0
    Protected Storage ProtectedStorage Running Auto Share Process
    c:\windows\system32\lsass.exe Normal LocalSystem 0
    QoS RSVP RSVP Stopped Manual Own Process c:\windows\system32\rsvp.exe Normal
    LocalSystem 0
    Remote Access Auto Connection Manager RasAuto Stopped Manual Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    Remote Access Connection Manager RasMan Running Manual Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    Remote Desktop Help Session Manager RDSessMgr Stopped Manual Own Process
    c:\windows\system32\sessmgr.exe Normal LocalSystem 0
    Remote Procedure Call (RPC) RpcSs Running Auto Share Process
    c:\windows\system32\svchost -k rpcss Normal NT AUTHORITY\NetworkService 0
    Remote Procedure Call (RPC) Locator RpcLocator Stopped Manual Own Process
    c:\windows\system32\locator.exe Normal NT AUTHORITY\NetworkService 0
    Remote Registry RemoteRegistry Running Auto Share Process
    c:\windows\system32\svchost.exe -k localservice Normal NT
    AUTHORITY\LocalService 0
    Removable Storage NtmsSvc Stopped Manual Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    Routing and Remote Access RemoteAccess Stopped Disabled Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    SSDP Discovery Service SSDPSRV Stopped Manual Share Process
    c:\windows\system32\svchost.exe -k localservice Normal NT
    AUTHORITY\LocalService 0
    Secondary Logon seclogon Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Ignore LocalSystem 0
    Security Accounts Manager SamSs Running Auto Share Process
    c:\windows\system32\lsass.exe Normal LocalSystem 0
    Security Center wscsvc Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    Server lanmanserver Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    Shell Hardware Detection ShellHWDetection Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Ignore LocalSystem 0
    Smart Card SCardSvr Stopped Manual Share Process
    c:\windows\system32\scardsvr.exe Ignore NT AUTHORITY\LocalService 0
    System Event Notification SENS Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    System Restore Service srservice Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    TCP/IP NetBIOS Helper LmHosts Running Auto Share Process
    c:\windows\system32\svchost.exe -k localservice Normal NT
    AUTHORITY\LocalService 0
    Task Scheduler Schedule Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    Telephony TapiSrv Running Manual Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    Telnet TlntSvr Stopped Disabled Own Process c:\windows\system32\tlntsvr.exe
    Normal LocalSystem 0
    Terminal Services TermService Running Manual Share Process
    c:\windows\system32\svchost -k dcomlaunch Normal LocalSystem 0
    Themes Themes Running Auto Share Process c:\windows\system32\svchost.exe -k
    netsvcs Normal LocalSystem 0
    Uninterruptible Power Supply UPS Stopped Manual Own Process
    c:\windows\system32\ups.exe Normal LocalSystem 0
    Universal Plug and Play Device Host upnphost Stopped Manual Share Process
    c:\windows\system32\svchost.exe -k localservice Normal NT
    AUTHORITY\LocalService 0
    VideoAcceleratorEngine VideoAcceleratorEngine Stopped Auto Own Process
    c:\progra~1\speedb~1\videoacceleratorengine.exe -start -scm Normal
    LocalSystem 0
    VideoAcceleratorService VideoAcceleratorService Stopped Auto Own Process
    c:\progra~1\speedb~1\videoacceleratorservice.exe -start -scm Normal
    LocalSystem 0
    Volume Shadow Copy VSS Stopped Manual Own Process
    c:\windows\system32\vssvc.exe Normal LocalSystem 0
    WMI Performance Adapter WmiApSrv Stopped Manual Own Process
    c:\windows\system32\wbem\wmiapsrv.exe Normal LocalSystem 0
    WebClient WebClient Running Auto Share Process
    c:\windows\system32\svchost.exe -k localservice Normal NT
    AUTHORITY\LocalService 0
    Windows Audio AudioSrv Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    Windows CardSpace idsvc Stopped Manual Share Process
    "c:\windows\microsoft.net\framework\v3.0\windows communication
    foundation\infocard.exe" Normal LocalSystem 0
    Windows Defender WinDefend Running Auto Own Process "c:\program
    files\windows defender\msmpeng.exe" Normal LocalSystem 0
    Windows Driver Foundation - User-mode Driver Framework WudfSvc Running Auto
    Share Process c:\windows\system32\svchost.exe -k wudfservicegroup Normal
    LocalSystem 0
    Windows Firewall/Internet Connection Sharing (ICS) SharedAccess Running Auto
    Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem
    0
    Windows Image Acquisition (WIA) stisvc Running Auto Share Process
    c:\windows\system32\svchost.exe -k imgsvc Normal LocalSystem 0
    Windows Installer MSIServer Stopped Manual Share Process
    c:\windows\system32\msiexec.exe /v Normal LocalSystem 0
    Windows Management Instrumentation winmgmt Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Ignore LocalSystem 0
    Windows Management Instrumentation Driver Extensions Wmi Stopped Manual
    Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem
    0
    Windows Media Player Network Sharing Service WMPNetworkSvc Stopped Manual
    Own Process "c:\program files\windows media player\wmpnetwk.exe" Normal NT
    AUTHORITY\NetworkService 0
    Windows Presentation Foundation Font Cache 3.0.0.0 FontCache3.0.0.0 Stopped
    Manual Own Process
    c:\windows\microsoft.net\framework\v3.0\wpf\presentationfontcache.exe Normal
    NT AUTHORITY\LocalService 0
    Windows Time W32Time Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    Windows User Mode Driver Framework UMWdf Running Auto Own Process
    c:\windows\system32\wdfmgr.exe Normal NT AUTHORITY\LocalService 0
    Wireless Zero Configuration WZCSVC Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    Workstation lanmanworkstation Running Auto Share Process
    c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    avast! Antivirus avast! Antivirus Running Auto Own Process "c:\program
    files\alwil software\avast4\ashserv.exe" Normal LocalSystem 0
    avast! Mail Scanner avast! Mail Scanner Running Manual Own Process
    "c:\program files\alwil software\avast4\ashmaisv.exe" /service Normal
    LocalSystem 0
    avast! Web Scanner avast! Web Scanner Running Manual Own Process "c:\program
    files\alwil software\avast4\ashwebsv.exe" /service Normal LocalSystem 0
    avast! iAVS4 Control Service aswUpdSv Running Auto Own Process "c:\program
    files\alwil software\avast4\aswupdsv.exe" Normal LocalSystem 0
    Bernard Akehurst, Nov 2, 2007
    #1
    1. Advertising

  2. Bernard Akehurst

    Tony Guest

    Why would you want to install all that crap anyway? Don't you know it will just
    slow your computer right down. Obviously you're not very savvy when it comes to
    computers if you were conned into installing windows defender.

    -----------------------------------------------------------------------------------------

    Regards Tony... Making usenet better for everyone everyday
    -----------------------------------------------------------------------------------------

    Bernard Akehurst wrote:

    > Hi having trouble with Windows Update. I can download the update but they
    > won't install.
    > Also I just downloaded Windows Defender which installed fine but when I try
    > to update the definitions and gives me the message....Error found: Code
    > 0x80004002.
    >
    > System Summary
    > OS Name Microsoft Windows XP Professional
    > Version 5.1.2600 Service Pack 2 Build 2600
    > OS Manufacturer Microsoft Corporation
    > System Name BURNEE
    > System Manufacturer P4i6G
    > System Model P4i65G
    > System Type X86-based PC
    > Processor x86 Family 15 Model 4 Stepping 9 GenuineIntel ~2999 Mhz
    > Processor x86 Family 15 Model 4 Stepping 9 GenuineIntel ~2999 Mhz
    > BIOS Version/Date American Megatrends Inc. P1.10, 16/05/2006
    > SMBIOS Version 2.3
    > Windows Directory C:\WINDOWS
    > System Directory C:\WINDOWS\system32
    > Boot Device \Device\HarddiskVolume1
    > Locale United Kingdom
    > Hardware Abstraction Layer Version = "5.1.2600.2180
    > (xpsp_sp2_rtm.040803-2158)"
    > User Name BURNEE\Bernie
    > Time Zone GMT Standard Time
    > Total Physical Memory 1,536.00 MB
    > Available Physical Memory 849.42 MB
    > Total Virtual Memory 2.00 GB
    > Available Virtual Memory 1.96 GB
    > Page File Space 3.35 GB
    > Page File C:\pagefile.sys
    >
    > Services
    > .NET Runtime Optimization Service v2.0.50727_X86
    > clr_optimization_v2.0.50727_32 Stopped Manual Own Process
    > c:\windows\microsoft.net\framework\v2.0.50727\mscorsvw.exe Ignore
    > LocalSystem 0
    > ASP.NET State Service aspnet_state Stopped Manual Own Process
    > c:\windows\microsoft.net\framework\v2.0.50727\aspnet_state.exe Normal NT
    > AUTHORITY\NetworkService 0
    > Adobe Active File Monitor V5 AdobeActiveFileMonitor5.0 Running Auto Own
    > Process c:\program files\adobe\photoshop elements
    > 5.0\photoshopelementsfileagent.exe Normal LocalSystem 0
    > Adobe LM Service Adobe LM Service Running Manual Own Process "c:\program
    > files\common files\adobe systems shared\service\adobelmsvc.exe" Normal
    > LocalSystem 0
    > Alerter Alerter Stopped Disabled Share Process
    > c:\windows\system32\svchost.exe -k localservice Normal NT
    > AUTHORITY\LocalService 0
    > Application Layer Gateway Service ALG Running Manual Own Process
    > c:\windows\system32\alg.exe Normal NT AUTHORITY\LocalService 0
    > Application Management AppMgmt Stopped Manual Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Automatic Updates wuauserv Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Background Intelligent Transfer Service BITS Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > COM+ Event System EventSystem Running Manual Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > COM+ System Application COMSysApp Stopped Manual Own Process
    > c:\windows\system32\dllhost.exe
    > /processid:{02d4b3f1-fd88-11d1-960d-00805fc79235} Normal LocalSystem 0
    > ClipBook ClipSrv Stopped Disabled Own Process
    > c:\windows\system32\clipsrv.exe Normal LocalSystem 0
    > Computer Browser Browser Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Creative Service for CDROM Access Creative Service for CDROM Access Running
    > Auto Own Process c:\windows\system32\ctsvccda.exe Normal LocalSystem 0
    > Cryptographic Services CryptSvc Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > DCOM Server Process Launcher DcomLaunch Running Auto Share Process
    > c:\windows\system32\svchost -k dcomlaunch Normal LocalSystem 0
    > DHCP Client Dhcp Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > DNS Client Dnscache Running Auto Share Process
    > c:\windows\system32\svchost.exe -k networkservice Normal NT
    > AUTHORITY\NetworkService 0
    > Distributed Link Tracking Client TrkWks Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Distributed Transaction Coordinator MSDTC Stopped Manual Own Process
    > c:\windows\system32\msdtc.exe Normal NT AUTHORITY\NetworkService 1
    > Error Reporting Service ERSvc Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Ignore LocalSystem 0
    > Event Log Eventlog Running Auto Share Process
    > c:\windows\system32\services.exe Normal LocalSystem 0
    > Fast User Switching Compatibility FastUserSwitchingCompatibility Stopped
    > Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal
    > LocalSystem 0
    > Google Updater Service gusvc Running Auto Own Process "c:\program
    > files\google\common\google updater\googleupdaterservice.exe" Ignore
    > LocalSystem 0
    > HTTP SSL HTTPFilter Stopped Manual Share Process
    > c:\windows\system32\svchost.exe -k httpfilter Normal LocalSystem 0
    > Help and Support helpsvc Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Human Interface Device Access HidServ Stopped Disabled Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > IMAPI CD-Burning COM Service ImapiService Stopped Manual Own Process
    > c:\windows\system32\imapi.exe Normal LocalSystem 0
    > IPSEC Services PolicyAgent Running Auto Share Process
    > c:\windows\system32\lsass.exe Normal LocalSystem 0
    > Indexing Service CiSvc Stopped Manual Share Process
    > c:\windows\system32\cisvc.exe Normal LocalSystem 0
    > Infrared Monitor Irmon Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > InstallDriver Table Manager IDriverT Stopped Manual Own Process "c:\program
    > files\common files\installshield\driver\11\intel 32\idrivert.exe" Ignore
    > LocalSystem 0
    > Logical Disk Manager dmserver Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Logical Disk Manager Administrative Service dmadmin Stopped Manual Share
    > Process c:\windows\system32\dmadmin.exe /com Normal LocalSystem 0
    > MS Software Shadow Copy Provider SwPrv Stopped Manual Own Process
    > c:\windows\system32\dllhost.exe
    > /processid:{464cb16f-2462-49f0-bd21-c4b612c15c44} Ignore LocalSystem 0
    > Machine Debug Manager MDM Running Auto Own Process "c:\program files\common
    > files\microsoft shared\vs7debug\mdm.exe" Normal LocalSystem 0
    > Messenger Messenger Stopped Disabled Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Microsoft Office Diagnostics Service odserv Stopped Manual Own Process
    > "c:\program files\common files\microsoft shared\office12\odserv.exe" Normal
    > LocalSystem 0
    > Microsoft Office Groove Audit Service Microsoft Office Groove Audit Service
    > Stopped Manual Own Process "c:\program files\microsoft
    > office\office12\grooveauditservice.exe" Normal NT AUTHORITY\LocalService 0
    > NMIndexingService NMIndexingService Running Manual Own Process "c:\program
    > files\common files\nero\lib\nmindexingservice.exe" Normal LocalSystem 0
    > NT LM Security Support Provider NtLmSsp Stopped Manual Share Process
    > c:\windows\system32\lsass.exe Normal LocalSystem 0
    > NVIDIA Display Driver Service NVSvc Running Auto Own Process
    > c:\windows\system32\nvsvc32.exe Normal LocalSystem 0
    > Nero BackItUp Scheduler 3 Nero BackItUp Scheduler 3 Running Auto Own Process
    > c:\program files\nero\nero8\nero backitup\nbservice.exe Normal LocalSystem 0
    > Net Logon Netlogon Stopped Auto Share Process c:\windows\system32\lsass.exe
    > Normal LocalSystem 0
    > Net.Tcp Port Sharing Service NetTcpPortSharing Stopped Disabled Share
    > Process "c:\windows\microsoft.net\framework\v3.0\windows communication
    > foundation\smsvchost.exe" Normal NT AUTHORITY\LocalService 0
    > NetMeeting Remote Desktop Sharing mnmsrvc Stopped Manual Own Process
    > c:\windows\system32\mnmsrvc.exe Normal LocalSystem 0
    > Network Connections Netman Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Network DDE NetDDE Stopped Disabled Share Process
    > c:\windows\system32\netdde.exe Normal LocalSystem 0
    > Network DDE DSDM NetDDEdsdm Stopped Disabled Share Process
    > c:\windows\system32\netdde.exe Normal LocalSystem 0
    > Network Location Awareness (NLA) Nla Running Manual Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Network Provisioning Service xmlprov Stopped Manual Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Office Source Engine ose Stopped Manual Own Process "c:\program files\common
    > files\microsoft shared\source engine\ose.exe" Normal LocalSystem 0
    > Performance Logs and Alerts SysmonLog Stopped Manual Own Process
    > c:\windows\system32\smlogsvc.exe Normal NT Authority\NetworkService 0
    > Plug and Play PlugPlay Running Auto Share Process
    > c:\windows\system32\services.exe Normal LocalSystem 0
    > Portable Media Serial Number Service WmdmPmSN Stopped Manual Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Print Spooler Spooler Running Auto Own Process
    > c:\windows\system32\spoolsv.exe Normal LocalSystem 0
    > Protected Storage ProtectedStorage Running Auto Share Process
    > c:\windows\system32\lsass.exe Normal LocalSystem 0
    > QoS RSVP RSVP Stopped Manual Own Process c:\windows\system32\rsvp.exe Normal
    > LocalSystem 0
    > Remote Access Auto Connection Manager RasAuto Stopped Manual Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Remote Access Connection Manager RasMan Running Manual Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Remote Desktop Help Session Manager RDSessMgr Stopped Manual Own Process
    > c:\windows\system32\sessmgr.exe Normal LocalSystem 0
    > Remote Procedure Call (RPC) RpcSs Running Auto Share Process
    > c:\windows\system32\svchost -k rpcss Normal NT AUTHORITY\NetworkService 0
    > Remote Procedure Call (RPC) Locator RpcLocator Stopped Manual Own Process
    > c:\windows\system32\locator.exe Normal NT AUTHORITY\NetworkService 0
    > Remote Registry RemoteRegistry Running Auto Share Process
    > c:\windows\system32\svchost.exe -k localservice Normal NT
    > AUTHORITY\LocalService 0
    > Removable Storage NtmsSvc Stopped Manual Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Routing and Remote Access RemoteAccess Stopped Disabled Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > SSDP Discovery Service SSDPSRV Stopped Manual Share Process
    > c:\windows\system32\svchost.exe -k localservice Normal NT
    > AUTHORITY\LocalService 0
    > Secondary Logon seclogon Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Ignore LocalSystem 0
    > Security Accounts Manager SamSs Running Auto Share Process
    > c:\windows\system32\lsass.exe Normal LocalSystem 0
    > Security Center wscsvc Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Server lanmanserver Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Shell Hardware Detection ShellHWDetection Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Ignore LocalSystem 0
    > Smart Card SCardSvr Stopped Manual Share Process
    > c:\windows\system32\scardsvr.exe Ignore NT AUTHORITY\LocalService 0
    > System Event Notification SENS Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > System Restore Service srservice Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > TCP/IP NetBIOS Helper LmHosts Running Auto Share Process
    > c:\windows\system32\svchost.exe -k localservice Normal NT
    > AUTHORITY\LocalService 0
    > Task Scheduler Schedule Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Telephony TapiSrv Running Manual Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Telnet TlntSvr Stopped Disabled Own Process c:\windows\system32\tlntsvr.exe
    > Normal LocalSystem 0
    > Terminal Services TermService Running Manual Share Process
    > c:\windows\system32\svchost -k dcomlaunch Normal LocalSystem 0
    > Themes Themes Running Auto Share Process c:\windows\system32\svchost.exe -k
    > netsvcs Normal LocalSystem 0
    > Uninterruptible Power Supply UPS Stopped Manual Own Process
    > c:\windows\system32\ups.exe Normal LocalSystem 0
    > Universal Plug and Play Device Host upnphost Stopped Manual Share Process
    > c:\windows\system32\svchost.exe -k localservice Normal NT
    > AUTHORITY\LocalService 0
    > VideoAcceleratorEngine VideoAcceleratorEngine Stopped Auto Own Process
    > c:\progra~1\speedb~1\videoacceleratorengine.exe -start -scm Normal
    > LocalSystem 0
    > VideoAcceleratorService VideoAcceleratorService Stopped Auto Own Process
    > c:\progra~1\speedb~1\videoacceleratorservice.exe -start -scm Normal
    > LocalSystem 0
    > Volume Shadow Copy VSS Stopped Manual Own Process
    > c:\windows\system32\vssvc.exe Normal LocalSystem 0
    > WMI Performance Adapter WmiApSrv Stopped Manual Own Process
    > c:\windows\system32\wbem\wmiapsrv.exe Normal LocalSystem 0
    > WebClient WebClient Running Auto Share Process
    > c:\windows\system32\svchost.exe -k localservice Normal NT
    > AUTHORITY\LocalService 0
    > Windows Audio AudioSrv Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Windows CardSpace idsvc Stopped Manual Share Process
    > "c:\windows\microsoft.net\framework\v3.0\windows communication
    > foundation\infocard.exe" Normal LocalSystem 0
    > Windows Defender WinDefend Running Auto Own Process "c:\program
    > files\windows defender\msmpeng.exe" Normal LocalSystem 0
    > Windows Driver Foundation - User-mode Driver Framework WudfSvc Running Auto
    > Share Process c:\windows\system32\svchost.exe -k wudfservicegroup Normal
    > LocalSystem 0
    > Windows Firewall/Internet Connection Sharing (ICS) SharedAccess Running Auto
    > Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem
    > 0
    > Windows Image Acquisition (WIA) stisvc Running Auto Share Process
    > c:\windows\system32\svchost.exe -k imgsvc Normal LocalSystem 0
    > Windows Installer MSIServer Stopped Manual Share Process
    > c:\windows\system32\msiexec.exe /v Normal LocalSystem 0
    > Windows Management Instrumentation winmgmt Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Ignore LocalSystem 0
    > Windows Management Instrumentation Driver Extensions Wmi Stopped Manual
    > Share Process c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem
    > 0
    > Windows Media Player Network Sharing Service WMPNetworkSvc Stopped Manual
    > Own Process "c:\program files\windows media player\wmpnetwk.exe" Normal NT
    > AUTHORITY\NetworkService 0
    > Windows Presentation Foundation Font Cache 3.0.0.0 FontCache3.0.0.0 Stopped
    > Manual Own Process
    > c:\windows\microsoft.net\framework\v3.0\wpf\presentationfontcache.exe Normal
    > NT AUTHORITY\LocalService 0
    > Windows Time W32Time Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Windows User Mode Driver Framework UMWdf Running Auto Own Process
    > c:\windows\system32\wdfmgr.exe Normal NT AUTHORITY\LocalService 0
    > Wireless Zero Configuration WZCSVC Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Workstation lanmanworkstation Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > avast! Antivirus avast! Antivirus Running Auto Own Process "c:\program
    > files\alwil software\avast4\ashserv.exe" Normal LocalSystem 0
    > avast! Mail Scanner avast! Mail Scanner Running Manual Own Process
    > "c:\program files\alwil software\avast4\ashmaisv.exe" /service Normal
    > LocalSystem 0
    > avast! Web Scanner avast! Web Scanner Running Manual Own Process "c:\program
    > files\alwil software\avast4\ashwebsv.exe" /service Normal LocalSystem 0
    > avast! iAVS4 Control Service aswUpdSv Running Auto Own Process "c:\program
    > files\alwil software\avast4\aswupdsv.exe" Normal LocalSystem 0
    Tony, Nov 2, 2007
    #2
    1. Advertising

  3. Bernard Akehurst

    Evan Platt Guest

    On Fri, 02 Nov 2007 00:16:33 GMT, "Bernard Akehurst"
    <> wrote:

    >Hi having trouble with Windows Update. I can download the update but they
    >won't install.


    And what happens?

    >Also I just downloaded Windows Defender which installed fine but when I try
    >to update the definitions and gives me the message....Error found: Code
    >0x80004002.


    See
    http://www.microsoft.com/communitie...&tid=ce39678a-25a7-47b4-9f4a-b0fb725086bb&p=1
    --
    To reply via e-mail, remove The Obvious from my e-mail address.
    Evan Platt, Nov 2, 2007
    #3
  4. Bernard Akehurst

    Jim Byrd Guest

    Hi Bernard - Do the following in order:

    - First, you will need to install or re-install the updated KB927891. See
    here:
    http://www.microsoft.com/technet/security/advisory/927891.mspx and here
    http://support.microsoft.com/?kbid=927891 for a complete fix.

    - Then install the newly released 'standalone' version of Windows Update
    Agent 3.0, v. 7.0.6000.374, for 32 bit machines which is available here:
    http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe

    It may say "Install is not needed since Windows Update Agent is
    already installed." If so, then run the exe with the command line switch
    /wuforce , like this:

    WindowsUpdateAgent30-x86.exe /wuforce

    to force the install.

    Now Reboot. Now Reboot Again. (Yes, twice.) Now try your installs again.

    ------------------------

    If it still doesn't work do the following:

    1. Defrag the DataStore.edb file using the following command line:

    esentutl /d %windir%\SoftwareDistribution\Datastore\datastore.edb

    2. If that doesn't do it, then try recovery of it:

    esentutl /r %windir%\SoftwareDistribution\Datastore\datastore.edb

    (Hopefully this will get all databases to a
    consistent state)

    3. If that doesn't help, then try a Repair:

    esentutl /p %windir%\SoftwareDistribution\Datastore\datastore.edb

    4. Reboot. Now Reboot Again. (Yes, twice.)




    Now try your updates again.

    ------------------------


    If they still don't work, then do the following:

    1. Go to http://wiki.djlizard.net/Dial-a-fix and download Dial-a-fix
    v0.60.0.24 (2006-10-27) Here's a direct download link:
    http://djlizard.net.nyud.net:8080/software/Dial-a-fix-v0.60.0.24.zip and a
    secondary: http://djlizard.net/software/Dial-a-fix-v0.60.0.24.zip from
    that page's download section, here:
    http://wiki.djlizard.net/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles .

    2. Unzip it to a new folder at root with any name, e.g.
    c:\Dial-a-fix-v0.60.0.24

    3. Restart the computer in Safe Mode. Now double click on Dial-a-fix.exe
    in that folder.

    4. Click on the following:
    - Options/tooltips (just to get an idea of what it does in each
    section.
    :) )
    - Both boxes under Prep
    - The 'all' (top) box for Sections 2, 3 and 4 (which will automatically
    be set when you check 3)
    - In Section 3 click DO NOT click onn 'Flush Software Distribution' and
    choose 'No' to force the deletion of the folder.
    - In Section 5, 'ActiveX controls/codecs', 'Programming
    cores/runtimes', 'Explorer/IE/OE/shell/WMP', and 'Object linking libraries
    (OLE)' only.
    - Click 'Go' . (Some of the re-registrations may take what seems like
    a
    long time for some .dll's - Don't be impatient.)

    5. Reboot. Now Reboot Again. (Yes, twice.)


    See if that does the trick, and, please post back with your results.

    (BTW Bernard, you might want to look into 'munging' your email address to
    minimze getting on Spam lists.)



    --
    Regards, Jim Byrd,
    My Blog, Defending Your Machine,
    http://defendingyourmachine2.blogspot.com/



    In news:B%tWi.3298$,
    Bernard Akehurst <> typed:
    || Hi having trouble with Windows Update. I can download the update but
    || they won't install.
    || Also I just downloaded Windows Defender which installed fine but
    || when I try to update the definitions and gives me the
    || message....Error found: Code 0x80004002.
    ||
    || System Summary
    || OS Name Microsoft Windows XP Professional
    || Version 5.1.2600 Service Pack 2 Build 2600
    || OS Manufacturer Microsoft Corporation
    || System Name BURNEE
    || System Manufacturer P4i6G
    || System Model P4i65G
    || System Type X86-based PC
    || Processor x86 Family 15 Model 4 Stepping 9 GenuineIntel ~2999 Mhz
    || Processor x86 Family 15 Model 4 Stepping 9 GenuineIntel ~2999 Mhz
    || BIOS Version/Date American Megatrends Inc. P1.10, 16/05/2006
    || SMBIOS Version 2.3
    || Windows Directory C:\WINDOWS
    || System Directory C:\WINDOWS\system32
    || Boot Device \Device\HarddiskVolume1
    || Locale United Kingdom
    || Hardware Abstraction Layer Version = "5.1.2600.2180
    || (xpsp_sp2_rtm.040803-2158)"
    || User Name BURNEE\Bernie
    || Time Zone GMT Standard Time
    || Total Physical Memory 1,536.00 MB
    || Available Physical Memory 849.42 MB
    || Total Virtual Memory 2.00 GB
    || Available Virtual Memory 1.96 GB
    || Page File Space 3.35 GB
    || Page File C:\pagefile.sys
    ||
    ||
    ||
    ||
    || Services
    || .NET Runtime Optimization Service v2.0.50727_X86
    || clr_optimization_v2.0.50727_32 Stopped Manual Own Process
    || c:\windows\microsoft.net\framework\v2.0.50727\mscorsvw.exe Ignore
    || LocalSystem 0
    || ASP.NET State Service aspnet_state Stopped Manual Own Process
    || c:\windows\microsoft.net\framework\v2.0.50727\aspnet_state.exe
    || Normal NT AUTHORITY\NetworkService 0
    || Adobe Active File Monitor V5 AdobeActiveFileMonitor5.0 Running Auto
    || Own Process c:\program files\adobe\photoshop elements
    || 5.0\photoshopelementsfileagent.exe Normal LocalSystem 0
    || Adobe LM Service Adobe LM Service Running Manual Own Process
    || "c:\program files\common files\adobe systems
    || shared\service\adobelmsvc.exe" Normal LocalSystem 0
    || Alerter Alerter Stopped Disabled Share Process
    || c:\windows\system32\svchost.exe -k localservice Normal NT
    || AUTHORITY\LocalService 0
    || Application Layer Gateway Service ALG Running Manual Own Process
    || c:\windows\system32\alg.exe Normal NT AUTHORITY\LocalService 0
    || Application Management AppMgmt Stopped Manual Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || Automatic Updates wuauserv Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || Background Intelligent Transfer Service BITS Running Auto Share
    || Process c:\windows\system32\svchost.exe -k netsvcs Normal
    || LocalSystem 0
    || COM+ Event System EventSystem Running Manual Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || COM+ System Application COMSysApp Stopped Manual Own Process
    || c:\windows\system32\dllhost.exe
    || /processid:{02d4b3f1-fd88-11d1-960d-00805fc79235} Normal LocalSystem
    || 0 ClipBook ClipSrv Stopped Disabled Own Process
    || c:\windows\system32\clipsrv.exe Normal LocalSystem 0
    || Computer Browser Browser Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || Creative Service for CDROM Access Creative Service for CDROM Access
    || Running Auto Own Process c:\windows\system32\ctsvccda.exe Normal
    || LocalSystem 0 Cryptographic Services CryptSvc Running Auto Share
    || Process c:\windows\system32\svchost.exe -k netsvcs Normal
    || LocalSystem 0
    || DCOM Server Process Launcher DcomLaunch Running Auto Share Process
    || c:\windows\system32\svchost -k dcomlaunch Normal LocalSystem 0
    || DHCP Client Dhcp Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || DNS Client Dnscache Running Auto Share Process
    || c:\windows\system32\svchost.exe -k networkservice Normal NT
    || AUTHORITY\NetworkService 0
    || Distributed Link Tracking Client TrkWks Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || Distributed Transaction Coordinator MSDTC Stopped Manual Own Process
    || c:\windows\system32\msdtc.exe Normal NT AUTHORITY\NetworkService 1
    || Error Reporting Service ERSvc Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Ignore LocalSystem 0
    || Event Log Eventlog Running Auto Share Process
    || c:\windows\system32\services.exe Normal LocalSystem 0
    || Fast User Switching Compatibility FastUserSwitchingCompatibility
    || Stopped Manual Share Process c:\windows\system32\svchost.exe -k
    || netsvcs Normal LocalSystem 0
    || Google Updater Service gusvc Running Auto Own Process "c:\program
    || files\google\common\google updater\googleupdaterservice.exe" Ignore
    || LocalSystem 0
    || HTTP SSL HTTPFilter Stopped Manual Share Process
    || c:\windows\system32\svchost.exe -k httpfilter Normal LocalSystem 0
    || Help and Support helpsvc Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || Human Interface Device Access HidServ Stopped Disabled Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || IMAPI CD-Burning COM Service ImapiService Stopped Manual Own Process
    || c:\windows\system32\imapi.exe Normal LocalSystem 0
    || IPSEC Services PolicyAgent Running Auto Share Process
    || c:\windows\system32\lsass.exe Normal LocalSystem 0
    || Indexing Service CiSvc Stopped Manual Share Process
    || c:\windows\system32\cisvc.exe Normal LocalSystem 0
    || Infrared Monitor Irmon Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || InstallDriver Table Manager IDriverT Stopped Manual Own Process
    || "c:\program files\common files\installshield\driver\11\intel
    || 32\idrivert.exe" Ignore LocalSystem 0
    || Logical Disk Manager dmserver Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || Logical Disk Manager Administrative Service dmadmin Stopped Manual
    || Share Process c:\windows\system32\dmadmin.exe /com Normal
    || LocalSystem 0
    || MS Software Shadow Copy Provider SwPrv Stopped Manual Own Process
    || c:\windows\system32\dllhost.exe
    || /processid:{464cb16f-2462-49f0-bd21-c4b612c15c44} Ignore LocalSystem
    || 0 Machine Debug Manager MDM Running Auto Own Process "c:\program
    || files\common files\microsoft shared\vs7debug\mdm.exe" Normal
    || LocalSystem 0
    || Messenger Messenger Stopped Disabled Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || Microsoft Office Diagnostics Service odserv Stopped Manual Own
    || Process "c:\program files\common files\microsoft
    || shared\office12\odserv.exe" Normal LocalSystem 0
    || Microsoft Office Groove Audit Service Microsoft Office Groove Audit
    || Service Stopped Manual Own Process "c:\program files\microsoft
    || office\office12\grooveauditservice.exe" Normal NT
    || AUTHORITY\LocalService 0 NMIndexingService NMIndexingService Running
    || Manual Own Process "c:\program files\common
    || files\nero\lib\nmindexingservice.exe" Normal LocalSystem 0
    || NT LM Security Support Provider NtLmSsp Stopped Manual Share Process
    || c:\windows\system32\lsass.exe Normal LocalSystem 0
    || NVIDIA Display Driver Service NVSvc Running Auto Own Process
    || c:\windows\system32\nvsvc32.exe Normal LocalSystem 0
    || Nero BackItUp Scheduler 3 Nero BackItUp Scheduler 3 Running Auto Own
    || Process c:\program files\nero\nero8\nero backitup\nbservice.exe
    || Normal LocalSystem 0 Net Logon Netlogon Stopped Auto Share Process
    || c:\windows\system32\lsass.exe Normal LocalSystem 0
    || Net.Tcp Port Sharing Service NetTcpPortSharing Stopped Disabled Share
    || Process "c:\windows\microsoft.net\framework\v3.0\windows
    || communication foundation\smsvchost.exe" Normal NT
    || AUTHORITY\LocalService 0
    || NetMeeting Remote Desktop Sharing mnmsrvc Stopped Manual Own Process
    || c:\windows\system32\mnmsrvc.exe Normal LocalSystem 0
    || Network Connections Netman Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || Network DDE NetDDE Stopped Disabled Share Process
    || c:\windows\system32\netdde.exe Normal LocalSystem 0
    || Network DDE DSDM NetDDEdsdm Stopped Disabled Share Process
    || c:\windows\system32\netdde.exe Normal LocalSystem 0
    || Network Location Awareness (NLA) Nla Running Manual Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || Network Provisioning Service xmlprov Stopped Manual Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || Office Source Engine ose Stopped Manual Own Process "c:\program
    || files\common files\microsoft shared\source engine\ose.exe" Normal
    || LocalSystem 0 Performance Logs and Alerts SysmonLog Stopped Manual
    || Own Process c:\windows\system32\smlogsvc.exe Normal NT
    || Authority\NetworkService 0
    || Plug and Play PlugPlay Running Auto Share Process
    || c:\windows\system32\services.exe Normal LocalSystem 0
    || Portable Media Serial Number Service WmdmPmSN Stopped Manual Share
    || Process c:\windows\system32\svchost.exe -k netsvcs Normal
    || LocalSystem 0
    || Print Spooler Spooler Running Auto Own Process
    || c:\windows\system32\spoolsv.exe Normal LocalSystem 0
    || Protected Storage ProtectedStorage Running Auto Share Process
    || c:\windows\system32\lsass.exe Normal LocalSystem 0
    || QoS RSVP RSVP Stopped Manual Own Process
    || c:\windows\system32\rsvp.exe Normal LocalSystem 0
    || Remote Access Auto Connection Manager RasAuto Stopped Manual Share
    || Process c:\windows\system32\svchost.exe -k netsvcs Normal
    || LocalSystem 0
    || Remote Access Connection Manager RasMan Running Manual Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || Remote Desktop Help Session Manager RDSessMgr Stopped Manual Own
    || Process c:\windows\system32\sessmgr.exe Normal LocalSystem 0
    || Remote Procedure Call (RPC) RpcSs Running Auto Share Process
    || c:\windows\system32\svchost -k rpcss Normal NT
    || AUTHORITY\NetworkService 0 Remote Procedure Call (RPC) Locator
    || RpcLocator Stopped Manual Own Process
    || c:\windows\system32\locator.exe Normal NT AUTHORITY\NetworkService 0
    || Remote Registry RemoteRegistry Running Auto Share Process
    || c:\windows\system32\svchost.exe -k localservice Normal NT
    || AUTHORITY\LocalService 0
    || Removable Storage NtmsSvc Stopped Manual Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || Routing and Remote Access RemoteAccess Stopped Disabled Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || SSDP Discovery Service SSDPSRV Stopped Manual Share Process
    || c:\windows\system32\svchost.exe -k localservice Normal NT
    || AUTHORITY\LocalService 0
    || Secondary Logon seclogon Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Ignore LocalSystem 0
    || Security Accounts Manager SamSs Running Auto Share Process
    || c:\windows\system32\lsass.exe Normal LocalSystem 0
    || Security Center wscsvc Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || Server lanmanserver Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || Shell Hardware Detection ShellHWDetection Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Ignore LocalSystem 0
    || Smart Card SCardSvr Stopped Manual Share Process
    || c:\windows\system32\scardsvr.exe Ignore NT AUTHORITY\LocalService 0
    || System Event Notification SENS Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || System Restore Service srservice Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || TCP/IP NetBIOS Helper LmHosts Running Auto Share Process
    || c:\windows\system32\svchost.exe -k localservice Normal NT
    || AUTHORITY\LocalService 0
    || Task Scheduler Schedule Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || Telephony TapiSrv Running Manual Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || Telnet TlntSvr Stopped Disabled Own Process
    || c:\windows\system32\tlntsvr.exe Normal LocalSystem 0
    || Terminal Services TermService Running Manual Share Process
    || c:\windows\system32\svchost -k dcomlaunch Normal LocalSystem 0
    || Themes Themes Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || Uninterruptible Power Supply UPS Stopped Manual Own Process
    || c:\windows\system32\ups.exe Normal LocalSystem 0
    || Universal Plug and Play Device Host upnphost Stopped Manual Share
    || Process c:\windows\system32\svchost.exe -k localservice Normal NT
    || AUTHORITY\LocalService 0
    || VideoAcceleratorEngine VideoAcceleratorEngine Stopped Auto Own
    || Process c:\progra~1\speedb~1\videoacceleratorengine.exe -start -scm
    || Normal LocalSystem 0
    || VideoAcceleratorService VideoAcceleratorService Stopped Auto Own
    || Process c:\progra~1\speedb~1\videoacceleratorservice.exe -start -scm
    || Normal LocalSystem 0
    || Volume Shadow Copy VSS Stopped Manual Own Process
    || c:\windows\system32\vssvc.exe Normal LocalSystem 0
    || WMI Performance Adapter WmiApSrv Stopped Manual Own Process
    || c:\windows\system32\wbem\wmiapsrv.exe Normal LocalSystem 0
    || WebClient WebClient Running Auto Share Process
    || c:\windows\system32\svchost.exe -k localservice Normal NT
    || AUTHORITY\LocalService 0
    || Windows Audio AudioSrv Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || Windows CardSpace idsvc Stopped Manual Share Process
    || "c:\windows\microsoft.net\framework\v3.0\windows communication
    || foundation\infocard.exe" Normal LocalSystem 0
    || Windows Defender WinDefend Running Auto Own Process "c:\program
    || files\windows defender\msmpeng.exe" Normal LocalSystem 0
    || Windows Driver Foundation - User-mode Driver Framework WudfSvc
    || Running Auto Share Process c:\windows\system32\svchost.exe -k
    || wudfservicegroup Normal LocalSystem 0
    || Windows Firewall/Internet Connection Sharing (ICS) SharedAccess
    || Running Auto Share Process c:\windows\system32\svchost.exe -k
    || netsvcs Normal LocalSystem 0
    || Windows Image Acquisition (WIA) stisvc Running Auto Share Process
    || c:\windows\system32\svchost.exe -k imgsvc Normal LocalSystem 0
    || Windows Installer MSIServer Stopped Manual Share Process
    || c:\windows\system32\msiexec.exe /v Normal LocalSystem 0
    || Windows Management Instrumentation winmgmt Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Ignore LocalSystem 0
    || Windows Management Instrumentation Driver Extensions Wmi Stopped
    || Manual Share Process c:\windows\system32\svchost.exe -k netsvcs
    || Normal LocalSystem 0
    || Windows Media Player Network Sharing Service WMPNetworkSvc Stopped
    || Manual Own Process "c:\program files\windows media
    || player\wmpnetwk.exe" Normal NT AUTHORITY\NetworkService 0
    || Windows Presentation Foundation Font Cache 3.0.0.0 FontCache3.0.0.0
    || Stopped Manual Own Process
    || c:\windows\microsoft.net\framework\v3.0\wpf\presentationfontcache.exe
    || Normal NT AUTHORITY\LocalService 0
    || Windows Time W32Time Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || Windows User Mode Driver Framework UMWdf Running Auto Own Process
    || c:\windows\system32\wdfmgr.exe Normal NT AUTHORITY\LocalService 0
    || Wireless Zero Configuration WZCSVC Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || Workstation lanmanworkstation Running Auto Share Process
    || c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    || avast! Antivirus avast! Antivirus Running Auto Own Process
    || "c:\program files\alwil software\avast4\ashserv.exe" Normal
    || LocalSystem 0
    || avast! Mail Scanner avast! Mail Scanner Running Manual Own Process
    || "c:\program files\alwil software\avast4\ashmaisv.exe" /service Normal
    || LocalSystem 0
    || avast! Web Scanner avast! Web Scanner Running Manual Own Process
    || "c:\program files\alwil software\avast4\ashwebsv.exe" /service
    || Normal LocalSystem 0 avast! iAVS4 Control Service aswUpdSv Running
    || Auto Own Process "c:\program files\alwil
    || software\avast4\aswupdsv.exe" Normal LocalSystem 0
    Jim Byrd, Nov 2, 2007
    #4
  5. Bernard Akehurst

    MEG Guest

    On Nov 1, 5:16 pm, "Bernard Akehurst" <> wrote:
    > Hi having trouble with Windows Update. I can download the update but they
    > won't install.
    > Also I just downloaded Windows Defender which installed fine but when I try
    > to update the definitions and gives me the message....Error found: Code
    > 0x80004002.
    >
    > System Summary
    > OS Name Microsoft Windows XP Professional
    > Version 5.1.2600 Service Pack 2 Build 2600
    > OS Manufacturer Microsoft Corporation
    > System Name BURNEE
    > System Manufacturer P4i6G
    > System Model P4i65G
    > System Type X86-based PC
    > Processor x86 Family 15 Model 4 Stepping 9 GenuineIntel ~2999 Mhz
    > Processor x86 Family 15 Model 4 Stepping 9 GenuineIntel ~2999 Mhz
    > BIOS Version/Date American Megatrends Inc. P1.10, 16/05/2006
    > SMBIOS Version 2.3
    > Windows Directory C:\WINDOWS
    > System Directory C:\WINDOWS\system32
    > Boot Device \Device\HarddiskVolume1
    > Locale United Kingdom
    > Hardware Abstraction Layer Version = "5.1.2600.2180
    > (xpsp_sp2_rtm.040803-2158)"
    > User Name BURNEE\Bernie
    > Time Zone GMT Standard Time
    > Total Physical Memory 1,536.00 MB
    > Available Physical Memory 849.42 MB
    > Total Virtual Memory 2.00 GB
    > Available Virtual Memory 1.96 GB
    > Page File Space 3.35 GB
    > Page File C:\pagefile.sys
    >
    > Services
    > .NET Runtime Optimization Service v2.0.50727_X86
    > clr_optimization_v2.0.50727_32 Stopped Manual Own Process
    > c:\windows\microsoft.net\framework\v2.0.50727\mscorsvw.exe Ignore
    > LocalSystem 0
    > ASP.NET State Service aspnet_state Stopped Manual Own Process
    > c:\windows\microsoft.net\framework\v2.0.50727\aspnet_state.exe Normal NT
    > AUTHORITY\NetworkService 0
    > Adobe Active File Monitor V5 AdobeActiveFileMonitor5.0 Running Auto Own
    > Process c:\program files\adobe\photoshop elements
    > 5.0\photoshopelementsfileagent.exe Normal LocalSystem 0
    > Adobe LM Service Adobe LM Service Running Manual Own Process "c:\program
    > files\common files\adobe systems shared\service\adobelmsvc.exe" Normal
    > LocalSystem 0
    > Alerter Alerter Stopped Disabled Share Process
    > c:\windows\system32\svchost.exe -k localservice Normal NT
    > AUTHORITY\LocalService 0
    > Application Layer Gateway Service ALG Running Manual Own Process
    > c:\windows\system32\alg.exe Normal NT AUTHORITY\LocalService 0
    > Application Management AppMgmt Stopped Manual Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Automatic Updates wuauserv Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Background Intelligent Transfer Service BITS Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > COM+ Event System EventSystem Running Manual Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > COM+ System Application COMSysApp Stopped Manual Own Process
    > c:\windows\system32\dllhost.exe
    > /processid:{02d4b3f1-fd88-11d1-960d-00805fc79235} Normal LocalSystem 0
    > ClipBook ClipSrv Stopped Disabled Own Process
    > c:\windows\system32\clipsrv.exe Normal LocalSystem 0
    > Computer Browser Browser Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Creative Service for CDROM Access Creative Service for CDROM Access Running
    > Auto Own Process c:\windows\system32\ctsvccda.exe Normal LocalSystem 0
    > Cryptographic Services CryptSvc Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > DCOM Server Process Launcher DcomLaunch Running Auto Share Process
    > c:\windows\system32\svchost -k dcomlaunch Normal LocalSystem 0
    > DHCP Client Dhcp Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > DNS Client Dnscache Running Auto Share Process
    > c:\windows\system32\svchost.exe -k networkservice Normal NT
    > AUTHORITY\NetworkService 0
    > Distributed Link Tracking Client TrkWks Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Distributed Transaction Coordinator MSDTC Stopped Manual Own Process
    > c:\windows\system32\msdtc.exe Normal NT AUTHORITY\NetworkService 1
    > Error Reporting Service ERSvc Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Ignore LocalSystem 0
    > Event Log Eventlog Running Auto Share Process
    > c:\windows\system32\services.exe Normal LocalSystem 0
    > Fast User Switching Compatibility FastUserSwitchingCompatibility Stopped
    > Manual Share Process c:\windows\system32\svchost.exe -k netsvcs Normal
    > LocalSystem 0
    > Google Updater Service gusvc Running Auto Own Process "c:\program
    > files\google\common\google updater\googleupdaterservice.exe" Ignore
    > LocalSystem 0
    > HTTP SSL HTTPFilter Stopped Manual Share Process
    > c:\windows\system32\svchost.exe -k httpfilter Normal LocalSystem 0
    > Help and Support helpsvc Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Human Interface Device Access HidServ Stopped Disabled Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > IMAPI CD-Burning COM Service ImapiService Stopped Manual Own Process
    > c:\windows\system32\imapi.exe Normal LocalSystem 0
    > IPSEC Services PolicyAgent Running Auto Share Process
    > c:\windows\system32\lsass.exe Normal LocalSystem 0
    > Indexing Service CiSvc Stopped Manual Share Process
    > c:\windows\system32\cisvc.exe Normal LocalSystem 0
    > Infrared Monitor Irmon Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > InstallDriver Table Manager IDriverT Stopped Manual Own Process "c:\program
    > files\common files\installshield\driver\11\intel 32\idrivert.exe" Ignore
    > LocalSystem 0
    > Logical Disk Manager dmserver Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Logical Disk Manager Administrative Service dmadmin Stopped Manual Share
    > Process c:\windows\system32\dmadmin.exe /com Normal LocalSystem 0
    > MS Software Shadow Copy Provider SwPrv Stopped Manual Own Process
    > c:\windows\system32\dllhost.exe
    > /processid:{464cb16f-2462-49f0-bd21-c4b612c15c44} Ignore LocalSystem 0
    > Machine Debug Manager MDM Running Auto Own Process "c:\program files\common
    > files\microsoft shared\vs7debug\mdm.exe" Normal LocalSystem 0
    > Messenger Messenger Stopped Disabled Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Microsoft Office Diagnostics Service odserv Stopped Manual Own Process
    > "c:\program files\common files\microsoft shared\office12\odserv.exe" Normal
    > LocalSystem 0
    > Microsoft Office Groove Audit Service Microsoft Office Groove Audit Service
    > Stopped Manual Own Process "c:\program files\microsoft
    > office\office12\grooveauditservice.exe" Normal NT AUTHORITY\LocalService 0
    > NMIndexingService NMIndexingService Running Manual Own Process "c:\program
    > files\common files\nero\lib\nmindexingservice.exe" Normal LocalSystem 0
    > NT LM Security Support Provider NtLmSsp Stopped Manual Share Process
    > c:\windows\system32\lsass.exe Normal LocalSystem 0
    > NVIDIA Display Driver Service NVSvc Running Auto Own Process
    > c:\windows\system32\nvsvc32.exe Normal LocalSystem 0
    > Nero BackItUp Scheduler 3 Nero BackItUp Scheduler 3 Running Auto Own Process
    > c:\program files\nero\nero8\nero backitup\nbservice.exe Normal LocalSystem 0
    > Net Logon Netlogon Stopped Auto Share Process c:\windows\system32\lsass.exe
    > Normal LocalSystem 0
    > Net.Tcp Port Sharing Service NetTcpPortSharing Stopped Disabled Share
    > Process "c:\windows\microsoft.net\framework\v3.0\windows communication
    > foundation\smsvchost.exe" Normal NT AUTHORITY\LocalService 0
    > NetMeeting Remote Desktop Sharing mnmsrvc Stopped Manual Own Process
    > c:\windows\system32\mnmsrvc.exe Normal LocalSystem 0
    > Network Connections Netman Running Auto Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Network DDE NetDDE Stopped Disabled Share Process
    > c:\windows\system32\netdde.exe Normal LocalSystem 0
    > Network DDE DSDM NetDDEdsdm Stopped Disabled Share Process
    > c:\windows\system32\netdde.exe Normal LocalSystem 0
    > Network Location Awareness (NLA) Nla Running Manual Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Network Provisioning Service xmlprov Stopped Manual Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Office Source Engine ose Stopped Manual Own Process "c:\program files\common
    > files\microsoft shared\source engine\ose.exe" Normal LocalSystem 0
    > Performance Logs and Alerts SysmonLog Stopped Manual Own Process
    > c:\windows\system32\smlogsvc.exe Normal NT Authority\NetworkService 0
    > Plug and Play PlugPlay Running Auto Share Process
    > c:\windows\system32\services.exe Normal LocalSystem 0
    > Portable Media Serial Number Service WmdmPmSN Stopped Manual Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Print Spooler Spooler Running Auto Own Process
    > c:\windows\system32\spoolsv.exe Normal LocalSystem 0
    > Protected Storage ProtectedStorage Running Auto Share Process
    > c:\windows\system32\lsass.exe Normal LocalSystem 0
    > QoS RSVP RSVP Stopped Manual Own Process c:\windows\system32\rsvp.exe Normal
    > LocalSystem 0
    > Remote Access Auto Connection Manager RasAuto Stopped Manual Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Remote Access Connection Manager RasMan Running Manual Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Remote Desktop Help Session Manager RDSessMgr Stopped Manual Own Process
    > c:\windows\system32\sessmgr.exe Normal LocalSystem 0
    > Remote Procedure Call (RPC) RpcSs Running Auto Share Process
    > c:\windows\system32\svchost -k rpcss Normal NT AUTHORITY\NetworkService 0
    > Remote Procedure Call (RPC) Locator RpcLocator Stopped Manual Own Process
    > c:\windows\system32\locator.exe Normal NT AUTHORITY\NetworkService 0
    > Remote Registry RemoteRegistry Running Auto Share Process
    > c:\windows\system32\svchost.exe -k localservice Normal NT
    > AUTHORITY\LocalService 0
    > Removable Storage NtmsSvc Stopped Manual Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > Routing and Remote Access RemoteAccess Stopped Disabled Share Process
    > c:\windows\system32\svchost.exe -k netsvcs Normal LocalSystem 0
    > SSDP Discovery Service SSDPSRV Stopped Manual Share ...
    >
    > read more »


    Format the hard drive, Install windows 3.1. done
    MEG, Nov 2, 2007
    #5
  6. Bernard Akehurst

    Plato Guest

    Plato, Nov 4, 2007
    #6
    1. Advertising

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