Black screen

Discussion in 'Computer Support' started by kissangel, Dec 5, 2004.

  1. kissangel

    kissangel Guest

    I am running an hp Pavillion 531w. I was installing the hp record now
    upgrade. Restarted my computer and now can only get a black screen.
    Windows will not boot up. I can not even get to safe mode. Of course
    Hp does not give you installation disks. Can anyone help!!
    kissangel, Dec 5, 2004
    #1
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  2. kissangel

    Guest

    On 4 Dec 2004 20:50:08 -0800, (kissangel) wrote:

    |> I am running an hp Pavillion 531w. I was installing the hp record now
    |> upgrade. Restarted my computer and now can only get a black screen.
    |> Windows will not boot up. I can not even get to safe mode. Of course
    |> Hp does not give you installation disks. Can anyone help!!

    Hit F8 (repeatedly) when booting up and choose:
    last good working configuration (or close, it's obvious).

    Then I'd uninstall Record Now, if it won't uninstall; delete the Record
    Now directory and reinstall the older version.
    , Dec 5, 2004
    #2
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