Backup Dell Installed Programs. Why?

Discussion in 'Computer Support' started by Larry Hale, Apr 6, 2006.

  1. Larry Hale

    Larry Hale Guest

    I am trying to open Tracks Eraser Pro, which is already installed and I am
    being asked to insert the Backup Dell Installed Programs cd. The cd will fix
    the problem for one day and then it does not work again.
    I have a Dell 8200 with Windows XP SP2.
    My family uses the pc and I like to wipe it clean when I am through.
    Deleting and reinstalling Tracks Eraser Pro will not resolve the problem.
    Maybe I need to edit the registry too.
    This never happened before I reformatted my hard drive.
    And this is not a Dell Installed program, it is one I paid for separately.
    Thanks.
    Larry Hale, Apr 6, 2006
    #1
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